2001 Courses

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan

Supply chain management: Supply chain management Course Online Are you looking to advance in your supply chain management career? Go no farther forward! Our level 7 advanced diploma in supply chain management course is tailored specifically for you. This level 7 advanced diploma in supply chain management course teaches the principles of supply chain management and all its strategies. Also, this level 7 advanced diploma in supply chain management course is helpful to get an idea of customer service, planning demand and inventory controlling. Warehouse, transportation planning and sourcing are part of this level 7 advanced diploma in supply chain management course. After the level 7 advanced diploma in supply chain management course completion you will be aware of the social responsibilities, technologies and legal terms. Enrol in our level 7 advanced diploma in supply chain management course for professional assistance with all of your issues. Learning Outcomes of level 7 advanced diploma in supply chain management After completing this level 7 advanced diploma in supply chain management course, learner will be able to: Understand principles of supply management and gain in-depth knowledge of supply chain strategies. This level 7 advanced diploma in supply chain management course helps to gain a thorough understanding of customer service: The ultimate goal of supply chain management The level 7 advanced diploma in supply chain management course describes the demand planning and forecasting. You can understand inventory control and planning by this level 7 advanced diploma in supply chain management. Warehouse, transportation planning and sourcing are part of level 7 advanced diploma in supply chain management course. This level 7 advanced diploma in supply chain management course teaches logistics intermediaries and global chain management. Legally, ethically, and socially responsible supply chain practices are elaborated in this level 7 advanced diploma in supply chain management course. You will understand how to measure the supply chain performance with the help of a level 7 advanced diploma in supply chain management. This level 7 advanced diploma in supply chain management explains emerging technology in supply management. Main Course: Level 7 Advanced Diploma in Supply Chain Management Free Courses are including with this Supply Chain Management: Supply Chain Management Course Along with The Supply Chain Management Course, We Offer a free Level 5 Warehouse Course Along with The Supply Chain Management Course, We Offer a free Level 4 Logistics Management Course Special Offers of this Supply Chain Management: Supply Chain Management Course This Supply chain management Course includes a FREE PDF Certificate. Lifetime access to this Supply chain management Course Instant access to this Supply chain management Course Get FREE Tutor Support to this Supply chain management Course Supply Chain Management: Supply Chain Management Course Online You will learn how to manage inventory, transportation and delivery, procurement, production, and delivery efficiency through this Supply Chain Management: Supply Chain Management UK course, which will also give you a strong understanding of the significance of efficient supply chains for contemporary businesses. Acquire a certificate in supply chain management and gain knowledge of the responsibilities of a working professional supply chain manager, which may enhance your career prospects! Who is this course for? Supply Chain Management: Supply Chain Management Course Online This level 7 advanced diploma in supply chain management course is perfect for anybody who wants to work in chain management. Requirements Supply Chain Management: Supply Chain Management Course Online To enrol in this Supply Chain Management Course, students must fulfil the following requirements. To join in our Supply Chain Management Course, you must have a strong command of the English language. To successfully complete our Supply Chain Management Course, you must be vivacious and self driven. To complete our Supply Chain Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Supply Chain Management Course. Career path Supply Chain Management: Supply Chain Management Course Online With the help of this level 7 advanced diploma in supply chain management course, you will be able to seek several promising career opportunities, such as: Supply Chain Manager Inventory Analyst Inventory Planner Purchasing Clerk

Course Overview Gain the skills to work behind the scenes in international theatre, and learn how theatrical productions are coordinated, with this in-depth training course. The Basic Fundamentals of Stage Management course will take you behind the scenes through the work that goes into theatre productions. You will learn all about the role and skills of a Stage Manager and the route into this profession, with tips and guidance from an experienced industry professional. You will gain in-depth knowledge of all the different aspects of stage managing a show, including equipment, terminologies, scheduling, paperwork, and script examples. Learn how theatrical productions are coordinated and how to support the different teams involved, with this complete masterclass. This best selling Basic Fundamentals of Stage Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Fundamentals of Stage Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Fundamentals of Stage Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Fundamentals of Stage Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Fundamentals of Stage Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Fundamentals of Stage Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Fundamentals of Stage Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Step into the digital realm of modern manufacturing with our CNC Programming – Numerical Computing Course, designed for those who prefer precision over guesswork. This course simplifies the complexities of numerical control, guiding you through G-code, M-code, and toolpath logic with clarity and confidence. Whether you're interested in automation or programming for CNC milling and turning operations, the course keeps things structured, efficient, and easy to digest. Expect a well-ordered exploration of CNC systems, machine control techniques, and numerical logic that governs modern production lines. From motion sequences to program flow, the content is built to keep learners engaged without overwhelming them. If your interests lie in the brains behind the machines – not the bolts – then this is your kind of course. Everything is delivered in a format you can manage on your schedule, with no cables, controllers, or safety goggles required. By the end of the course, individuals will be able to: Identify the fundamentals of CNC, the various CNC machine types, and how to utilise them. Distinguish the software and coding languages used to run CNC machines, as well as how to write and update CNC programmes. Acknowledge essential elements of CNC operations, such as how to instal and run CNC machines, how to conduct basic maintenance, and how to solve typical issues. Comprehend how to read engineering diagrams and blueprints Discover how to write CNC programmes to make components Course Curriculum - Module 01: Scope of the Course Module 02: Numerical Control of Machine Tools Module 03: Computer Numerical Control Syst Module 04: Components of Computer Numerical Control Syst Module 05: Point-to-Point Computer Numerical Control Syst Machines Module 06: Incremental & Absolute Computer Numerical Control Syst Machines Module 07: Open & Close Control Loop Computer Numerical Control Syst Machines Module 08: 2 &3 Axes Computer Numerical Control Syst Machines Module 09: Importance of Higher axes Machining Module 10: Programming Format Module 11: Cartesian Coordinate System Module 12: How to Write a Program Module 13: Basic Programming (Absolute Mode) Module 14: Basic Programming (Incremental) Module 15: A Simple Coding Exercise Module 16: Applications of Computer Numerical Control Syst Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Individuals who are seeking to become proficient in CNC programming Manufacturing and machining professionals who want to improve their CNC programming skills Mechanical engineers and technicians who want to improve their understanding of CNC programming Individuals who are interested in the field of manufacturing and machining Students of engineering or manufacturing who want to gain knowledge and skills in CNC programming Requirements This An Introduction to CNC Programming course is open to all, with no formal entry requirements. Career path CNC Machinist: £20,000 to £35,000 CNC Operator: £20,000 to £35,000 CNC Maintenance Technician: £24,000 to £40,000 CNC Service Engineer: £24,000 to £40,000

Cost Control Process and Management Level 3 Course Overview Cost Control Process and Management Level 3 provides a thorough, step-by-step understanding of how to monitor, manage, and reduce costs in the food and hospitality industry. Whether you're managing a restaurant, running a kitchen, or simply want to optimise your business processes, this course breaks down everything you need to know — from inventory terms and purchasing controls to recipe costing and menu engineering. This instructor-guided, self-paced course is packed with practical examples and real-world insights that will help you reduce waste, increase profitability, and maintain operational efficiency. With lifetime access to the course materials, you can learn at your own speed and revisit content anytime you need a refresher. Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Understand key cost control terms and inventory principles Set up effective PAR levels and re-order points Manage purchasing, receiving, and storing processes efficiently Apply recipe cards, buffet costing, and menu pricing strategies Perform butcher tests, bar checks, and spot recipe testing Monitor slow/non-moving stock and control production Use reports and checklists for daily/monthly food cost tracking Implement menu engineering reports to boost profitability Why Choose This Cost Control Process and Management Level 3 Course? This course has been designed to provide you with job-ready skills that are directly applicable in real-world cost control environments. You’ll gain both the theoretical understanding and the hands-on techniques needed to streamline operations and cut unnecessary costs. All content is accessible online and supported by expert guidance. Whether you're aiming to enhance your current role or preparing for a new career path, this course will help you stand out in the food & beverage industry. Who is this Cost Control Process and Management Level 3 Course for? This course is ideal for individuals looking to strengthen their expertise in the subject area, whether you're a complete beginner aiming to build foundational knowledge, a professional seeking to enhance your current role, or a business owner wanting to manage specific operations in-house. It's also beneficial for career changers exploring new opportunities, or anyone eager to gain practical, industry-relevant skills to boost their employability. Entry Requirements There are no formal requirements to enrol in this course. A basic understanding of food service or hospitality operations will be helpful but not essential. Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Use the features in project to report effectively on your plans. Course overview Duration: 4 hours Our Project – Reporting course is aimed at experienced users of Project who need to create reports in their project plans. It looks at using the different types of report in Project, exporting data to other packages, building new reports and sharing reports between projects. Experience of using Project to create and resource plans is required. Objectives  By the end of the course you will be able to: Print and PDF data from your project Use timelines Setup filters and groups Import and export data Create and share dashboard reports Content Printing and reporting Setup and Printing Creating PDFs Visual reports Using the Timeline Filtering and grouping Applying filters Applying grouping Creating your own filters and groups Importing and exporting data Importing data into Project Exporting data Creating and saving data maps Dashboard reports Using dashboard reports Creating dashboard reports Adding widgets Customising data shown

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

Develop your Project Management skills and fully understand the entire project lifecycle and key activities that need to be done to deliver a successful project outcome. Course overview Duration: 2 days (13 hours) The ability to run a successful project professionally is a valuable transferrable life skill that can enhance your career and opportunities in any industry. Our Principles of Project Management course takes a pragmatic approach to managing a project successfully. It looks at the entire project lifecycle and key activities that must be done to give a successful project outcome. This course is suitable for anyone who is involved in or about to run a project – either as a full-time project leader/manager or as a part of their role. Objectives  By the end of the course you will be able to: Identify 10 key principles for managing a project successfully Apply a common sense project lifecycle to a project regardless of its size or magnitude Develop robust project documentation throughout the lifecycle whilst keeping the documents to a minimum Identify the expectations of key stakeholders and develop a clear communication plan to engage with them Apply a range of planning and scheduling techniques to help manage the project timeline Produce realistic estimates to help monitor and control the project costs Manage key risks and issues associated throughout the project lifecycle Manage changes through a robust change control process Manage the Project team through the use of clearly defined Work Packages Identify and manage key areas of conflict throughout the lifecycle Content Introduction Key characteristics of projects v Business as Usual Definition of Programmes and Portfolios Project Lifecycles – A structured approach using phases Reasons why projects fail 10 principles of successful project management The Concept (Feasibility) Phase Analysing the project context / environment Stakeholder needs and requirements Content of a Business Case Differences between Benefits, Success Criteria, Success Factors and Key Performance Indicators (KPI’s) Purpose of the Project Brief The Definition (Planning) Phase Defining the Scope of a project Assigning Project roles and responsibilities Product Breakdown structures and Work Breakdown Structures Approaches to estimating Detailed planning using Gantt charts Critical path analysis Using project management software – an overview Constructing a realistic project budgets Resource allocation and optimisation Producing a Communication Plan The Implementing (Execution) Phase Delegating using a Work Package Project tracking and reporting Managing contractors Controlling changes to the project Risk and Issues management Managing conflict between stakeholders The Handover / Closure Phase Measuring project success Capturing Lessons Post project review and evaluation Benefits Realisation Transferring the deliverable into Business as Usual

Learn a range of tools and techniques to boost your resilience and facilitate sustained performance in stressful times. Course overview The aim of this session is to equip all employees with a range of tools and techniques to boost their resilience and facilitate sustained performance in stressful times.  Objectives  By the end of the course you will be able to: Have a deeper understanding of mental health and application of mindfulness tools Use techniques to manage anxiety and attentional control apply techniques to improve attention stay focussed on key daily goals and manage their wellbeing. Content Boost your resilience. Explain the PERMA Model. Apply tools and techniques to boost your resilience. Learn how to measure your resilience and discover where to improve. Apply resilience building techniques for Mental Health Reducing stress through mindfulness techniques. Apply tools and techniques to manage anxiety and guide relaxation. Explain the psychology of achieving a balanced connection and living with purpose. Apply mindfulness techniques for balance and flow Focusing techniques to improve productivity. Apply techniques to attention control and learn how to be fully present and in the moment. Apply practical tools and techniques to stop distraction, improve focus and manage fear and fatigue