198 Courses

Parent Handling Skills for Admin Staff Members

Master the art of Credit Control with our comprehensive course! Explore strategies for Financial Stability, Credit Management, Risk Assessment, and cutting-edge Technologies. Enhance your skills in Debt Management, Customer Communication, Compliance, and Financial Analysis. Join us to gain expertise and contribute to your organization's success in today's dynamic financial landscape.

This is for New leaders/Managers working within early years. This programme is delivered over 12 weeks consisting of 6 topics which all include work based projects. 1. What does good leadership look like? 2 Enhance your communication skills .3. Let us explore good teamwork. 4 Managing Difficult Conversations. 5. Getting to know sector relevant documents. 6. The importance of wellbeing for yourself and for your team. This programme of training ensures new leaders are professional, knowledgeable and confident in leading teams of people.  The work based projects gives the opportunity to practise new skills and then reflect on that practise with the trainer. The programme is delivered individually for maximum impact either face to face or virtually depending on the location The trainer has 24 years experience of managing teams of people in the early years and can relate to the busy, challenging emotional environments that Early Years Leaders work in. Each session is 1.5hrs.  

🚀 Unlock Your Success with 'Strategic Communication Mastery' Online Course! 🚀 Are you ready to elevate your personal and professional success to new heights? Introducing our groundbreaking online course: 'Strategic Communication Mastery: Achieving Success Through Effective Interaction.' 🌟 Why Strategic Communication Matters: In a world where effective communication is the key to success, mastering the art of strategic communication is non-negotiable. Whether you're navigating the corporate landscape, leading a team, or building relationships, your ability to communicate strategically will set you apart.   🎓 What You'll Learn: 🔹 Crafting Compelling Messages: Learn the art of creating messages that resonate, influence, and drive results. 🔹 Building Powerful Connections: Develop the skills to connect authentically with colleagues, clients, and stakeholders. 🔹 Navigating Difficult Conversations: Turn challenges into opportunities by mastering the art of handling tough discussions with finesse. 🔹 Leadership Communication: Lead with impact by understanding how to inspire and motivate through your words. 🔹 Digital Communication Mastery: Navigate the complexities of virtual communication with confidence and effectiveness.   🏆 Course Highlights: 🚀 Interactive Modules: Engage with dynamic lessons, real-world case studies, and practical exercises. 🔍 Personalized Feedback: Receive personalized feedback to accelerate your growth and address your unique challenges. 🌐 Global Community: Connect with like-minded individuals from around the world, expanding your network and perspectives.   💼 Who Should Enroll: 👩‍💼 Professionals seeking to enhance their leadership skills. 👨‍🏫 Team leaders and managers looking to improve team dynamics. 👥 Entrepreneurs and business owners aiming to build strong client relationships. 👩‍💻 Anyone wanting to excel in the art of strategic communication.   🌈 Join 'Strategic Communication Mastery' today and unlock a future where your words become the catalyst for your success! Don't miss out-seize this opportunity to transform your communication skills and elevate your professional journey. Enroll now! 🌟 Course Curriculum Strategic Communication Intro _ Beginning Concepts 00:00 Response _ Meaning 00:00 Ways We Communicate 00:00 Communication - Main Concepts - Part 1 00:00 Communication - Main Concepts - Part 2 00:00 Reality - Generosity - Listening 00:00 Power Of Questions - Greek Strategy 00:00 Language _ Emotion 00:00 Clear Communication Is The Key 00:00 Great Tips _ Tools - Part 1 00:00 Great Tips _ Tools - Part 2 00:00 Great Tips _ Tools - Part 3 00:00 Final Thoughts _ Tips 00:00

Managing Difficult Conversation Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Managing Difficult Conversation Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

This mega life skills training course will equip you with all the essential skills you need to successfully navigate everyday life. Through life skills training, you'll learn everything from problem-solving techniques and communication techniques to time management tips and financial literacy skills. Drawing on the personal experiences of successful people, this course will teach you how to communicate effectively and meaningfully with others, so you can be confident when faced with difficult conversations or challenging situations. You'll discover easy-to-follow strategies for overcoming mental obstacles and conquering procrastination, and develop the resilience you need to weather any storm life throws your way. Life skills course is designed to give you knowledge that you can apply immediately to enrich your life, reduce stress levels, and whatever comes your way! Course includes: Course 01: Life Coaching and Career Counselling Course 02: Spiritual Life Coaching Course Course 03: Behaviour Management & Emotional Intelligence Course 04: Anger Management & Conflict Resolution Course 05: Dealing With Difficult People In Life & Work Course 06: Psychology, Meditation & Parapsychology Course 07: Motivation Skills Course 08: Personal Development Skills Course 09: Team Management Course 10: Setting & Achieving Goals Course 11: Time Management Skills Course 12: Office Skills The comprehensive learning resources for Life skills course are available anytime, anywhere, so you can study at your own pace in the convenience of your own home. Industry experts break down the curriculum into tiny, manageable units. And our professionals will respond to any of your questions. Reality Check: Many students claim that even though it is shorter than other courses they have taken, it has taught them considerably more. This course is just as good as many other offline courses that were 5 to 10 times more expensive. As a result, taking this outstanding course is highly recommended by everyone. Course Significant Points: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Method of Assessment MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Life skills course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill We take pleasure in offering the most adaptable, relatively inexpensive, and enjoyable online courses possible to eager aspirants all around the world. Requirements Learners seeking to enrol for Life skills course should meet the following requirements; Basic knowledge of the English language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path This is a whole course package. You'll be capable of covering every job/employment sector after finishing this Life skills bundle. The major goal of this package is to make you intelligent and proficient in all areas, so you can communicate and perform effectively at work. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £9.99

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding

🌟 Unlock the Power of Communication with 'Foundations of Effective Communication' Course! 🌟   Are you ready to elevate your communication skills and make an impact in both your personal and professional life? Look no further than our comprehensive online course - 'Foundations of Effective Communication.'   🚀 What You'll Gain: Masterful Communication Skills: Learn the art of expressing ideas clearly, confidently, and convincingly. Build Strong Relationships: Develop rapport, active listening, and empathy to foster stronger connections. Navigate Difficult Conversations: Tackle tough discussions with grace and confidence. Professional Success: Enhance your career prospects by becoming a standout communicator in any field. Boost Confidence: Overcome communication barriers and gain the confidence to articulate your thoughts effectively.   🎯 Course Highlights: Engaging modules designed by communication experts. Practical exercises and real-life scenarios for hands-on learning. Proven strategies to overcome communication challenges. Interactive discussions and feedback for continuous improvement. Lifetime access to resources for ongoing learning and growth.   👨‍🏫 Our Expert Instructors: Led by seasoned communication professionals with years of experience in diverse industries, our instructors bring expertise, practical insights, and a passion for empowering individuals to communicate effectively.   🏆 Join Thousands of Satisfied Learners: Our course has transformed the communication skills of countless individuals, enabling them to excel in their careers, enhance personal relationships, and navigate life's challenges with confidence.   🎁 Limited Time Offer: Enroll now and gain exclusive access to bonus materials and a supportive community of learners committed to mastering effective communication.   🌐 Don't miss this opportunity to revolutionize how you communicate! Enroll in 'Foundations of Effective Communication' today and unlock your full potential. Course Curriculum INTRODUCTION Quick, Ethical Ways to Cheat Your Way to Communication Success 00:00 COMMUNICATIONS TACTICS & STRATEGIES You Are In Great Company - Find Out Who 00:00 GPS for Your Communications 00:00 You Will Be Motivating, Not Data Dumping 00:00 Exciting New Update to this Course 00:00 Getting Feedback So It Won_t Hurt 00:00 Yes, Even Beginner CAN Tell Stories 00:00 Powering Your Points With Images and Slides 00:00 Practice In the Friendliest Environment of All 00:00 Test Tubes for You 00:00 You Have Earned a Professional Critique 00:00 Time to Give TJ a Piece of Your Mind 00:00 You have Now Mastered Basic and Beyond Communication Skills 00:00 EXTRAS Extra-Tips on How to Get Over Nervousness and Being Scared 00:00

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again. One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching. Sales coaching encourages sales people to find their own solutions and take responsibility for their own development. This course will help participants: Develop people to fulfil their sales potential Provide motivational feedback Identify strengths and weaknesses of their team members Understand personal learning styles Identify and adapt for different personality styles Prepare and conduct on-the-job observations Motivate sales people to greater performance 1 How is sales coaching different from sales training? What is coaching? Discover how coaching empowers sales people Learn the best time to use sales coaching Decide which people should be coached first Creating a development plan 2 Understanding learning, behavioural and communication styles Use practical tools to help you assess individual styles Tap into the essence and energy of the person you are developing Understand your own learning, behavioural and communication preferences Develop a strategy to adopt for each member of your team Discover what motivates you and your salespeople to perform Appreciate how this knowledge will improve your sales conversion 3 Using the GROW coaching model Learn the secrets of a successful coaching session Discover the importance of SMART objectives and instructions Understand and capture what coachees are currently doing right Develop their problem-solving and decision-making skills Help your colleagues crystalise their plans and actions Provide follow-up opportunities to embed the learning 4 Giving motivational feedback Understand why effective feedback is so powerful in sales Learn key models for motivational feedback Discover how to manage and structure more difficult conversations Understand the power of positive reinforcement Encourage sales people to coach and support colleagues 5 Putting it into practice Use realistic scenarios to provide opportunities for practice Discover what it feels like to be coached Receive immediate feedback on your coaching style Share common performance issues with fellow sales managers Create a personal development plan 6 Preparing on-the-job observations and joint visits Build a strategy for coaching and team development Prepare an observation template for effective coaching Learn the key elements of preparation for your next coaching session Agree common areas to focus on with coachees 7 Action planning Personal action plans