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Parent Handling Skills for Admin Staff Members

Parent Handling Skills for Admin Staff Members

By TEFL Wonderland - Brilliant Minds

5.0(5)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand training program

  • All levels

Description

Parent Handling Skills for Admin Staff Members


Admin staff members who work in educational institutions may have to deal with parents or guardians of students. Handling these interactions in a positive and effective manner is important for building positive relationships with parents and ensuring a successful learning environment. In this learning adventure, you will be provided with effective strategies for enhancing your ability to interact with parents and handle difficult situations.

Participants:

The course targets any admin staff members who want to enhance their ability to interact with parents, solve problems and handle difficult situations.

Main Points:

  1. Active Listening and Non-Verbal Cues

  1. Understanding and Acknowledging Parent’s Emotions

  1. Strategies for Handling Difficult Conversations

  1. How to Avoid Disputes

  1. Effective Communication in Arguments and Disputes

  1. Using Your Problem-Solving Skills

  1. Setting Clear Boundaries

  1. Cultural Intelligence in Dealing with Parents

  1. Documenting Communications with Parents

Number of hours: 15 hours

Number of territories: 2 territories

Number of checkpoints: 2 checkpoints

Course access: 60 Days

Passing the Course: Passing the 2 checkpoints and completing the course evaluation

Certificate: E-Certificate with Verification Number and QR Code


Why TEFL Wonderland:

  • Worldwide Accreditation

  • Gamified Adventures

  • Animated Videos

  • Interactive Practice

  • Personalized Tutor Support

  • Learner Community

  • Audios for all written text

  • Video Scripts

  • 100% Online

About The Provider

TEFL Wonderland - Brilliant Minds
With an unrelenting passion for enabling teachers to outgrow their potentials and a steady belief that TESOL/TEFL training courses should practice what they preach, we've created TEFL Wonderland - a breathtaking learning adventure that takes e-learning and TESOL/TEFL certific...
Read more about TEFL Wonderland - Brilliant Minds

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