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1707 Courses

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Inventory Control Masterclass

By Xpert Learning

About Course Inventory Control Masterclass: Learn the skills of Inventory Control and streamline Inventory Management Master efficient Inventory Control for Business Success with our Inventory Control Masterclass. This comprehensive course provides a deep dive into the world of inventory management. Correspondingly, it equips you with the essential knowledge and skills to optimize stock levels, reduce costs, and streamline operations. Throughout this course, you will explore various modules designed to provide a holistic understanding of inventory control. You will begin by delving into the fundamentals, gaining insights into the importance of inventory control and its impact on overall business performance. Next, you will grasp the basic concepts of inventory control, learning how to strike the right balance between supply and demand. Understanding the critical role of supply chain management, you will discover how to synchronize inventory with the dynamic demands of your business. By mastering inventory forecasting and cost analysis techniques, you will be empowered to make informed decisions that drive profitability. Moreover, you will delve into inventory planning and management strategies, exploring effective ways to optimize stock levels while minimizing wastage. With a focus on technology, you will explore advanced inventory systems and cutting-edge technologies that can enhance operational efficiency. Additionally, you will gain insights into just-in-time management, warehouse management, and layout optimization to maximize space utilization and improve order fulfillment.Learning Outcomes Understand the basic concepts of Inventory Control Understand the role of Inventory Control and Management in Supply Chain How to plan and manage Inventory Warehouse Management By the end of this course, you will have developed a strong foundation in inventory control principles and practices. Are you a business owner grappling with inventory challenges? A manager striving to optimize your supply chain? Or maybe an aspiring supply chain professional eager to launch your career? No matter your role, this Inventory Control Masterclass has something for you. We'll equip you with the vital tools and strategies you need to achieve optimal inventory management. What Will You Learn? Understand the basic concepts of Inventory Control Understand the role of Inventory Control and Management in Supply Chain How to plan and manage Inventory Warehouse Management Course Content Introduction to Inventory Control Introduction to Inventory Control Basic Concepts of Inventory Control Basic Concepts of Inventory Control Demand Forecasting and Inventory Control Supply Chain Management Supply Chain Management Inventory Forecasting & Cost Inventory Forecasting & Cost Inventory Planning & Managing Inventory Planning & Managing Inventory Systems and Technologies Inventory Systems and Technologies Introduction to Inventory Management Introduction to Inventory Management Just-in-time Management Just-in-time Management Warehouse Management and Layout Optimization Warehouse Management and Layout Optimization Warehouse Management System Warehouse Management System A course by Xpert Learning RequirementsBasic understanding of business operations and supply chain concepts. Audience Inventory Managers: Individuals responsible for overseeing and managing inventory within an organization. Supply Chain Professionals: Professionals involved in supply chain management who want to enhance their understanding of inventory management and its impact on overall operations. Warehouse Managers: Individuals responsible for warehouse operations and optimizing inventory levels. Restaurant Owners and Managers: Individuals in the restaurant industry who want to improve their inventory management practices and streamline operations. Stockroom Managers: Professionals in charge of stockroom operations and maintaining accurate inventory records. Audience Inventory Managers: Individuals responsible for overseeing and managing inventory within an organization. Supply Chain Professionals: Professionals involved in supply chain management who want to enhance their understanding of inventory management and its impact on overall operations. Warehouse Managers: Individuals responsible for warehouse operations and optimizing inventory levels. Restaurant Owners and Managers: Individuals in the restaurant industry who want to improve their inventory management practices and streamline operations. Stockroom Managers: Professionals in charge of stockroom operations and maintaining accurate inventory records.

Inventory Control Masterclass
Delivered Online On Demand2 hours 19 minutes
£9.99

Health and Safety Level 2 - QLS Endorsed Course

5.0(14)

By Training Express

The Health and Safety Level 2 QLS Endorsed Course is designed to provide learners with essential knowledge about maintaining a safe and secure environment in various workplaces. This course delivers clear guidance on key health and safety principles, helping individuals understand their responsibilities and how to identify potential hazards effectively. Whether working in an office, retail, or care setting, participants will gain a solid grounding in the regulations and best practices necessary to support safety standards confidently. Included within this bundle is a focused module on Infection Prevention, which highlights vital measures to reduce the risk of infection spread, a topic increasingly relevant across all sectors. This course package is perfect for those seeking to enhance their understanding of health and safety protocols without the need to attend physical sessions. It offers flexible, accessible learning that fits around your schedule while maintaining the quality and endorsement that employers trust. Our Health and Safety Level 2 course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Health and Safety Level 2 QLS Bundle Includes the following Courses Course 01: Certificate in Health and Safety at QLS Level 2 Course 02: Infection Prevention Key Features of Health and Safety Level 2 Eligibility for QLS endorsed certificate upon successful completion of the Health and Safety Level 2 course Free CPD Accredited Course Fully online, interactive Health and Safety Level 2 course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Health and Safety Level 2training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Health and Safety Level 2 course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Health and Safety Level 2 course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Health and Safety Level 2 course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Health and Safety Level 2 course, learners will be able to order an endorsed certificate, titled: [Certificate in Health and Safety at QLS Level 2], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Health and Safety Level 2 basics. Requirements No prior degree or experience is required to enrol in this Health and Safety Level 2 course. Career path This Health and Safety Level 2 Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Health and Safety Level 2 - QLS Endorsed Course
Delivered Online On Demand1 hour
£110

Food Hygiene and Safety Level 3 - QLS Endorsed Course

5.0(14)

By Training Express

Maintaining impeccable food hygiene and safety standards is essential in any food-related business or environment. The Food Hygiene and Safety Level 3 course, endorsed by QLS, offers an in-depth understanding of critical food safety principles that help safeguard public health. This course delves into how to identify hazards, prevent contamination, and manage risks effectively, ensuring that participants gain a solid grasp of essential food hygiene practices. Whether you're working in catering, food production, or retail, the knowledge gained here is vital for upholding the highest standards in food safety. Alongside the core diploma, this course includes specialised HACCP training—an internationally recognised system that focuses on identifying and controlling food safety hazards. Designed for those seeking to enhance their expertise, this course provides clear guidance on implementing food safety measures and monitoring procedures. Delivered fully online, it offers a flexible and accessible way to deepen your understanding without any need for physical attendance, making it ideal for busy professionals eager to advance their knowledge in food hygiene and safety. Our Food Hygiene and Safety course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Food Hygiene and Safety QLS Bundle Includes the following Courses Course 01: Diploma in Food Hygiene and Safety at QLS Level 3 Course 02: HACCP Training for Food Safety Key Features of Food Hygiene and Safety Eligibility for QLS endorsed certificate upon successful completion of the Food Hygiene and Safety course Free CPD Accredited Course Fully online, interactive Food Hygiene and Safety course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Food Hygiene and Safetytraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Food Hygiene and Safety course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Food Hygiene and Safety course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Food Hygiene and Safety course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Food Hygiene and Safety course, learners will be able to order an endorsed certificate, titled: [Diploma in Food Hygiene and Safety at QLS Level 3], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Food Hygiene and Safety basics. Requirements No prior degree or experience is required to enrol in this Food Hygiene and Safety course. Career path This Food Hygiene and Safety Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Food Hygiene and Safety Level 3 - QLS Endorsed Course
Delivered Online On Demand1 hour
£110

Unlock the Power of AI: A Product Manager's Guide to Working Smarter, Not Harder

By Front Porch Agility

Feeling overwhelmed by multiple tasks? Ready to enhance your product management strategy with AI technology? It’s time to meet your new AI partner! Our course, “Unlocking the Power of AI,” will demonstrate how cutting-edge tools like Generative Pre-trained Transformers (GPTs) can simplify your workflow and bolster your decision-making process. In modern-day fast paced commercial enterprise world, adaptability is vital for success. As a product manager, you oversee the entire product lifecycle—from concept to launch and beyond. With Certified Product Management techniques, you can navigate changing market dynamics, prioritize features efficiently, and deliver value to customers quickly. However, agility alone isn’t sufficient. To excel in your role, embrace the potential of AI. By integrating AI into your practices, you can automate tasks, analyze data effortlessly, and make informed decisions. Picture having a virtual assistant capable of analyzing data and predicting market trends. With AI as your ally, you can focus on engaging customers, innovating, and strategic planning. Don’t hesitate. Embrace the future of product management now. Join us on this journey to unlock the full potential of AI, revolutionizing your workflow and achieving your goals faster than ever before. What You'll Learn (in just 3 hours!) AI 101 for Product Managers We'll break down the buzzwords and get you up to speed on how AI (especially those clever GPTs) can transform your work life. Market Research Master Think of your new AI pal as a super-powered market researcher. Learn how to analyze competitor data, customer feedback, and trends faster than you can say "pivot!" AI-Powered Strategy Say goodbye to gut feelings and hello to data-driven insights. Discover how AI helps you strategize, prioritize features, and build roadmaps that will make your product shine. Hands-on Workshop Dive into real-world scenarios and use GPT tools to tackle market analysis, craft user stories, and nail down your product roadmap. Ethics in the AI Age We'll explore responsible AI use and make sure you understand the potential pitfalls. Because with great power comes great responsibility! Our AI + Your Workflow = Dream Team We'll cover how to access our Product Management tool, how to use it effectively and fit it seamlessly into your existing processes. The future of Product Management is here, don’t get left behind. This course is perfect for Product managers and owners are essential drivers of product success, constantly challenged to balance priorities, navigate complex decisions, and foster innovation in competitive markets. With technology advancing rapidly and consumer preferences evolving, staying ahead can be daunting. Our training programs offer a solution. Designed for product managers and owners, they equip you with the tools, insights, and strategies to enhance productivity, make informed decisions, and ignite innovation. Our courses empower you to navigate modern challenges successfully. Whether you seek to refine strategic planning, optimize product development, or enhance customer engagement, our tailored programs cater to your needs. Join us on a journey to unlock your full potential and propel your career to new heights as a product manager or owner. The Takeaway Empowerment: Leave this workshop feeling empowered, armed with a potent toolkit for achieving product success. AI in Product Management: Recognize that AI is the future of product management, and this course will equip you to leverage its potential effectively. Leadership Position: Position yourself as a leader in product management by embracing AI and staying ahead of industry trends. Innovation: Embrace innovation and drive change within your organization with the insights gained from this course. Confidence: Approach the future with confidence, knowing that you have the skills and knowledge to navigate the evolving landscape of product management.

Unlock the Power of AI: A Product Manager's Guide to Working Smarter, Not Harder
Delivered OnlineFlexible Dates
£150

Cost Control Process and Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Cost Control Process and Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cost Control Process and Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cost Control Process and Management. It is available to all students, of all academic backgrounds. Requirements Our Cost Control Process and Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 18 lectures • 02:08:00 total length •Introduction and Fundamental Terms: 00:09:00 •Fundamental terms - Perishable / Non Perishable cost, Inventory Terms: 00:05:00 •Qualities of Good Cost Controller: 00:07:00 •Cost Control Process and Controls related to Purchasing: 00:10:00 •How to estimate Kitchen food Order Process Simplified: 00:06:00 •How to Setup Store PAR for to identify re-order levels: 00:06:00 •Basic Receiving Process Controls: 00:07:00 •Basic Store Process controls: 00:08:00 •Production Controls: 00:05:00 •Recipe Card & Controls: 00:08:00 •Buffet Costing and Menu Pricing: 00:08:00 •Butcher test: 00:09:00 •Bar Spot Checks and Recipe Testing: 00:06:00 •Production Control Via Menu Engineering: 00:08:00 •Slow and Non Moving Inventory: 00:03:00 •Daily & Monthly Food Cost Reports: 00:11:00 •Menu Engineering Reports: 00:09:00 •Cost Control Checklist: 00:03:00

Cost Control Process and Management
Delivered Online On Demand2 hours 8 minutes
£12