5842 Courses

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Everyone loves to have a little fun now and then. Especially kids! And, of course, those that are still kids at heart. But, with the growing economy, it becomes more and more difficult to have money on hand for incredible family outings. The course is intended to help you find various ways to spend the least amount of money while still having lots of fun with your family and creating lasting memories. You will explore creative and entertaining ways to enjoy the time you spend with your family both indoors and outdoors without needing to have lots of money. Or ANY money for that matter! You will also learn to select, plan and organise few activities from the ideas you will get from this course to create more exciting events. Course Highlights Family Activities Guide is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Family Activities Guide into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Family Activities Guide Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Family Activities Guide is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Family Activities Guide is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 01:00:00 Chapter-2 01:00:00 Chapter-3 00:30:00 Chapter-4 00:30:00 Chapter-5 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Family Activities Guide 00:20:00 Final Exam Final Exam- Family Activities Guide 00:20:00

Overview  Enrol in our SENCO training course to increase your understanding of and proficiency with Special Educational Needs Coordination. After finishing this course, you'll have a more in-depth understanding of and proficiency with the SENCO role. It can be difficult to work as a teaching assistant with children who have special needs. Therefore, this SENCO - Special Educational Needs Coordination Course is meant to teach you about boosting the learning and personal development of children and young people who are prone to underachievement through group work and working with parents. You'll also know how to help kids and young adults who struggle with behavioural, physical, or learning issues. This SENCO - Special Educational Needs Coordination Course will be ideal for obtaining minimum eligibility to work one-on-one with an individual student or with a group of children in a large classroom situation, regardless of your preference for working in a mainstream classroom or a special education school. Learning Outcomes Deepen your understanding of the SEN Determine the role of a Special educational needs coordinator Understand what is supporting teaching and learning Understand the role of SENCOs as leaders Enrich your knowledge of the statutory and regulatory context for SEN Why You Should Choose SENCO Training Online Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The SENCO (Special Educational Needs Coordination) Training Online Course is for anyone interested in gaining the life coaching and counselling skills to help people achieve their life goals. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SENCO (Special Educational Needs Coordination) Training Online Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £23,481 annually.  SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction to SEN Co-ordination 00:12:00 Module 02: The SENCO Role in Policy and Practice 00:11:00 Module 03: Roles and Responsibilities within whole School SEN Co-ordination 00:11:00 Module 04: Supporting Teaching and Learning 00:21:00 Module 05: The SENCO and the Senior Leadership Team 00:13:00 Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School 00:23:00 Module 07: Developing Relationship with Pupils and Parents 00:18:00 Module 08: SENCO's Role in Leading and Managing SEND Administration 00:16:00 Module 09: Challenges and Opportunities 00:15:00 Module 10: Developing Inclusive Practice and the Future SENCO Role 00:12:00 Assignment Assignment - SENCO (Special Educational Needs Coordination) Training Online 01:00:00

Course Overview From maintaining the school culture to supporting child development, a school administrator's duties are a mixture of diverse roles. As a result, it becomes difficult to complete the tasks without proper training. So, before you join this sector, train yourself with the School Administrator Training course. This all-in-one course will equip you with the core skills to become an excellent school administrator. In the School Administrator Training course, you will learn the essentials of UK schools. The easy-to-follow modules will teach you the school culture strategies to maintain. You will pick up the fundamental skills to carry out the administrative duties and manage everything proficiently. The course will also help you acquire the skills to safeguard children and support their development. In addition, there will be lessons on how to manage the school premises.  This School Administrator Training course will ensure you are ready to take up the challenges that come with this job. Along with that, you will receive a valuable certificate. This certificate will boost your employability. Enrol now! What You Will Learn Learn about different types of schools in the UK Understand how to create and maintain a school culture Develop the essential skills for educational administration and management Grasp the principles of safeguarding children Build the competence to support child development Know how to help children to resolve their problem Gain the skills to control and manage the school premises Why Should You Choose this School Administrator Training Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The School Administrator Training course is for those who want to develop their skills and knowledge to pursue a school administrator career.  Requirements Our School Administrator Training course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This School Administrator Training course will assist you in pursuing a career in the relevant fields. School Administrator (Salary Range £17,000-£25,000) School Administrator Training Module 01: Introduction to School Administration 00:12:00 Module 02: Types of Schools In The UK 00:15:00 Module 03: Workplace Development 00:12:00 Module 04: Creating and Maintaining a School Culture 00:13:00 Module 05: Educational Administration and Management 00:11:00 Module 06: Safeguarding Students 00:14:00 Module 07: Child Development 00:13:00 Module 08: Serious Behavioural Issues and Problems of Students 00:12:00 Module 09: Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress 00:13:00 Assignment Assignment - School Administrator Training 02:00:00

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Envision yourself effortlessly navigating conversations in English, captivating your audience with your eloquence and fluency. Imagine confidently expressing your ideas in academic essays, flawlessly mastering English grammar, and effortlessly comprehending native speakers. This Master English Speaking - 2 Bundle is your gateway to achieving this linguistic mastery. Learning Outcomes: Master the nuances of English pronunciation and intonation Expand your vocabulary with 200 common idioms and phrases Enhance your grammar proficiency to level 3 Ace English spelling, punctuation, and grammar fundamentals Develop effective essay writing skills in English Prepare for GCSE English exams with confidence Attain a Diploma in TEFL/TESOL to teach English as a foreign language This Master English Speaking - 2 Bundle Consists of the following Premium courses: => Course 01: Master English Speaking 2 => Course 02: English Spelling, Punctuation, and Grammar Basic Course => Course 03: Diploma in TEFL/TESOL => Course 04: English Grammar Level 3 => Course 05: 200 Common English Idioms and Phrases => Course 06: GCSE English => Course 07: Essay Writing in English => Course 08: Functional Skills English Practice Level 2 => Course 09: Master English Speaking 3 => Course 10: IELTS Speaking Masterclass => Course 11: Basics of English for Beginners Enrol now and unlock the power of effective communication with our Master English Speaking - 2 Bundle. Immerse yourself in a world of linguistic enrichment with our Master English Speaking - 2 Bundle, designed to empower you to communicate with confidence and clarity in English. This comprehensive bundle caters to learners of all levels, from beginners seeking to establish a strong foundation to advanced speakers aiming to refine their fluency and articulate their thoughts with precision. Our carefully curated selection of courses provides a holistic approach to mastering English, covering essential aspects of the language such as grammar, vocabulary, pronunciation, and conversational skills. Whether you aspire to enhance your professional prospects, expand your academic horizons, or simply connect with the world around you more effectively, this bundle empowers you to achieve your English language goals. The Curriculum of Master English Speaking - 2 Bundle => Course 01: Master English Speaking 2 Section 01: Introduction Section 02: 10 Ways to Encourage Someone Section 03: 10 Ways to Talk about Price Section 04: 10 Phrases for Saying Something is Easy and Difficult Section 05: 10 Phrases for Remembering, Reminding & Forgetting Section 06: 5 Ways to Interrupt Someone Politely Section 07: 6 Ways to Ask for Clarification Section 08: 7 Phrases for Complaining Section 09: 5 Ways to Ask Someone Else to Do Something Section 10: 5 Ways to Ask for Help Section 11: 10 Expression about Age Section 12: 10 Phrases for Shopping Section 13: 10 Phrases for Talking about Food Section 14: 10 Phrases for Talking about TV Section 15: 10 Phrases you will hear in the Airport Section 16: 5 Ways to Check if the Other Person Understands You Section 17: 5 Phrases for Hot Weather Section 18: 5 Phrases for Cold Weather Section 19: 10 Ways to Talk about the Rain in English Section 20: 10 Ways to Say that you are Tired Section 21: 5 Phrases for Promises & Resolutions Section 22: 10 Excuses for being Late Section 23: 5 Ways to Say Someone is Correct Section 24: 5 Ways to Say Someone is wrong Section 25: 5 Ways to Say Someone is Clever Section 26: Download the PDF of the Whole Content =========>>>>> And 10 More Courses <<<<<========= Enrol in This Bundle Today and Start your journey with APEX LEARNING. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is designed for individuals who: Seek to improve their spoken English fluency and confidence. Wish to enhance their written and grammatical proficiency in English. Aspiring English language teachers seeking TEFL/TESOL certification. Individuals preparing for English proficiency exams like IELTS and GCSE. Anyone seeking to master the English language for personal or professional advancement. Requirements This Master English Speaking - 2 course has been designed to be fully compatible with tablets and smartphones. Career path Having this bundle, will increase the value of your CV and open you up to multiple job sectors: English language teacher: £30,000-£40,000 per year) Translator or interpreter: £35,000-£45,000 per year) English tutor: £25,000-£35,000 per year) Content writer or editor: £30,000-£40,000 per year) International business consultant: £50,000-£60,000 per year) Certificates Certificate of Completion (e-Certificate) Digital certificate - Included Certificate of Completion (Hard Copy) Hard copy certificate - £10 You will get the Hard Copy certificate for the Master Spoken English - 2 course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Embark on a transformative journey with our 'Post-Traumatic Stress Disorder (PTSD) Counselling' course, a beacon of hope and healing for those touched by trauma. This course opens a window into understanding PTSD, not just as a clinical term but as a deeply personal experience that impacts lives profoundly. Your journey begins with an introduction that lays the groundwork for comprehending the complexities of trauma and its aftermath. As you navigate through the curriculum, you will gain insights into the nuances of PTSD, equipping you with the knowledge to understand and empathise with those affected. Moving forward, the course delves into integrating therapeutic techniques such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and Acceptance and Commitment Therapy (ACT) into both personal and professional practices. This holistic approach empowers you to manage anxiety and PTSD symptoms effectively. The course guides you through overcoming avoidance behaviours and handling difficult trauma-related thoughts, providing strategies to cope with intrusive memories, flashbacks, and nightmares. As you reach the concluding sections, you'll learn not just to survive but to thrive post-trauma, looking ahead with newfound strength and resilience. This course is more than an educational experience; it's a journey towards empowerment and recovery. Learning Outcomes Understand the fundamental concepts of trauma and PTSD. Learn to integrate CBT, DBT, and ACT techniques for managing PTSD. Develop strategies to handle anxiety and avoidance behaviours. Gain skills in coping with trauma-related memories and thoughts. Acquire techniques to thrive post-trauma and look towards a positive future. Why choose this Post-Traumatic Stress Disorder (PTSD) Counselling course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Post-Traumatic Stress Disorder (PTSD) Counselling course for? Mental health professionals seeking specialised knowledge in PTSD. Individuals personally affected by trauma and PTSD. Caregivers and support workers of those with PTSD. Emergency service personnel dealing with traumatic events. Anyone interested in understanding and supporting PTSD recovery. Career path PTSD Counsellor - £25,000 to £40,000 Clinical Psychologist - £31,000 to £51,000 Mental Health Nurse - £24,000 to £35,000 Psychotherapist - £26,000 to £48,000 Support Worker - £18,000 to £28,000 Crisis Intervention Specialist - £22,000 to £37,000 Prerequisites This Post-Traumatic Stress Disorder (PTSD) Counselling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Post-Traumatic Stress Disorder (PTSD) Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:04:00 The approach of the course 00:03:00 Understanding Trauma & PTSD Section Overview 00:01:00 What Is Trauma? 00:09:00 What Is PTSD? Diagnosis of PTSD 00:10:00 How Are Traumatic Memories Processed? 00:09:00 Physical and Health Issues Associated with Trauma 00:08:00 Thinking about Coping with PTSD & Trauma 00:06:00 Integrating CBT, DBT, ACT Techniques into Your Life Integrating CBT, DBT, ACT Overview 00:01:00 What is Cognitive Behavioral Therapy (CBT)? 00:03:00 ABC Model - Thought, Emotions & Behavior 00:04:00 Understanding Feedback Loops 00:04:00 Behavioral Coping 00:02:00 Exposure Therapy for PTSD & Trauma 00:07:00 Stress Inoculation Training (SIT) for PTSD & Trauma 00:03:00 Cognitive Processing Therapy (CPT) PTSD & Trauma 00:03:00 What is Dialectical Behavior Therapy (DBT)? 00:08:00 What is Acceptance and Commitment Therapy (ACT)? 00:03:00 ACT in Action! 6 Core Processes 00:12:00 Common Elements of CBT, DBT & ACT 00:05:00 Managing Your Anxiety & PTSD Building a Strong Foundation: Breathing 00:06:00 Abdominal Breathing for Anxiety 00:05:00 PMR Progressive Muscle Relaxation a CBT Technique for Anxiety & PTSD 00:07:00 Relaxation without Tension a CBT Technique for Anxiety & PTSD 00:02:00 Cue Controlled Relaxation a CBT Technique for Anxiety & PTSD 00:02:00 Using Your Mind to Relax and Develop Awareness 00:03:00 Decreasing the Power of Negative Thoughts 00:06:00 Section Conclusion 00:03:00 Stop Avoiding and Start Living Again Section Introduction 00:02:00 Self-help: Effects of PTSD on Goals and Values 00:15:00 Self-help: Creating a Change 00:10:00 Self-help: Facing Feared Situation 00:10:00 Self-help: Everyday Mindfulness Exercise 00:05:00 Self-help: Connecting with Others 00:10:00 Self-help: Emotion Diary Cards 00:05:00 Self-help: Identifying Emotions 00:05:00 Decreasing PTSD Symptoms through Writing 00:05:00 Handling Difficult Thoughts of Trauma 8 Limited Thinking Patterns from CBT 00:01:00 Filtering 00:02:00 Polarized Thinking 00:02:00 Overgeneralization 00:02:00 Mind Reading 00:02:00 Catastrophizing 00:01:00 Magnifying 00:02:00 Personalization 00:01:00 Shoulds 00:02:00 Composing Balanced Alternative Thoughts 00:08:00 Coping with Memories, Flashbacks, Nightmares, and Intrusions Focusing on Your Thoughts 00:07:00 Invalidating Thoughts 00:06:00 Mindfulness and Grounding 00:05:00 Imagery Rehearsal for Nightmares 00:02:00 Developing Wise Mind 00:04:00 Surviving and Thriving as You Look Ahead Do You Need Professional Help? 00:04:00 Conclusion Do You Need Therapist? 00:04:00 Conclusion 00:02:00 Resources Resource - Treating Post Traumatic Stress Disorder 00:00:00 Assignment Assignment - Post-Traumatic Stress Disorder (PTSD) Counselling 00:00:00

Get ready for an exceptional online learning experience with the Leadership & Managementbundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Leadership & Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Leadership & Management package has something for everyone. As part of the Leadership & Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Leadership & Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Leadership & ManagementCPD Accredited Courses: Course 01: Leadership and Management Course Course 02: Building a Foundation for Leadership Success Course 03: Inspirational Leadership Skills: Practical Motivational Leadership Course 04: Creating an Innovation Culture Course 05: Day-to-Day Leadership Course 06: The Principles of Ethical Leadership Course 07: Leadership Skills For Organisational Development Course 08: Foundations of Leadership and Negotiation Skills Development Course 09: Supervisor Training Course 10: UK Employment Law Course 11: Delegation Skills Course 12: Personal Development Masterclass Course 13: Emotional Intelligence and Human Behaviour Course 14: Team Management Level 5 Course 15: Talent Management Level 3 Course 16: Diary Management Course 17: Business Management Course 18: Administrative Management Course 19: Project Management Course 20: Courageous Communication Strategies for Lead Course 21: Body Language Masterclass Communication Through Movement Course 22: Public Speaking: Presentations like a Boss Course 23: Equality, Diversity and Discrimination Course 24: Workplace Productivity Training Course 25: Legal Secretary and Office Skills Diploma Course 26: Conflict Resolution Course 27: Workplace Stress Management Course 28: Diploma in Risk Management Level 7 Course 29: Dealing With Difficult People In Life & Work Course 30: Decision-Making in High-Stress Situations What will make you stand out? Upon completion of this online Leadership & Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Leadership & Management bundle After successfully completing the Leadership & Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this title bundle The online test with immediate results You can study and complete the Leadership & Management bundle at your own pace. Study for the Leadership & Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Leadership & Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Leadership & Management, a rich anthology of 30 diverse courses. Each course in the Leadership & Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisLeadership & Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Leadership & Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Leadership & Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Leadership & Management bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Leadership & Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Leadership & Managementbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Description: Negotiation is the process of obtaining what we want from people who do not have the direct interest to give the thing to us. Negotiation is everywhere, and it helps to create and claim value. The course Successful Negotiating Course provides the essential techniques for developing excellent communication skill to foster the negotiation ability so that you can save time, and money and can achieve your desired your goals. Through using the experiential approach of teaching, the Successful Negotiating Course helps you to develop a higher degree of satisfaction with outcomes in every aspect of your life. The proper negotiation skill not only allows you to gain your achievement but also helps you to earn respect in each field. Learning Outcomes: Realise how regularly we all negotiate and the benefits of worthy negotiation skills Identify the significance of getting prepared for the negotiation process, no matter what the situations are Locate the different negotiation styles along with their advantages and disadvantages Improvise plans to cope with difficult or unjust tactics Obtain eligibility to make a progress for alternatives as well as locating options Realise the fundamental negotiation principles, involving BATNA,WATNA,WAP, and also the ZOPA. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Successful Negotiating Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Successful Negotiating Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:05:00 What is Negotiation? 01:00:00 The Successful Negotiator 00:30:00 Preparing for Negotiation 00:30:00 The Nuts and Bolts 00:45:00 Making the Right Impression 01:00:00 Getting Off to a Good Start 00:15:00 The Bargaining Stage 01:00:00 Reaching Mutual Gain 00:30:00 Moving Beyond 'No' 00:30:00 Dealing with Negative Emotions 00:15:00 Moving from Bargaining to Closing 00:15:00 Solution Types 00:30:00 Mock Exam Mock Exam- Successful Negotiating Course 00:20:00 Final Exam Final Exam- Successful Negotiating Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Good management is the pillar of a company's success. Whether it's a project or a team, without proper management, it'll inevitably fail. Ask any business owner, and they'll tell you just how difficult it is to find trustworthy and skilled management for a business. But if you're a professional, this is good news for you because businesses are willing to pay good money for people who are good at management. This Building Surveyor Training - CPD Accredited course is expertly made to make you highly skilled at Building Surveyor Training - CPD Accredited, thus opening the doors to many opportunities and high-salary jobs for you. We understand that your schedule is busy, and you won't necessarily be able to make extra time for a course all the time; this is why our course is flexible and allows you to study at your own speed. Rather than changing your schedule to do a course, the course itself becomes available to you at all times so that you don't have to worry about deadlines and whatnot. To aid you in your career progression, the course also comes with certification, and to get your very own certificate, you just have to study the course and pass the test at the end; you won't have to pay extra or anything like that for your certificate. The entire course is highly intuitive, and the lessons are detailed and meticulously crafted to make each lesson as easily digestible as possible. For a deeper look at what the course specifically covers, have a look at the Description section below; there's a full curriculum breakdown given there. Furthermore, just to ensure that you are getting what you are paying for and there's no room for disappointment, you get a full 100% money-back guarantee, so there's nothing to worry about. You can enrol in the course with complete confidence. Course Curriculum: Module 01: Building Survey: An Introduction Module 02: Building Law Principles Module 03: Building Procurement and Contract Administration Module 04: Building Information Modelling Module 05: Building Technology Module 06: The Procedure of Building Survey and Surveys of Historic Buildings Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Module 09: Inspection of Joinery and Woodwork Module 10: Finishes and Surfaces of the Building Module 11: Services Inspection Module 12: Building Pathology Module 13: Building Adaption Module 14: Understanding Work Breakdown Structure Module 15: Report Writing Module 16: Legal Aspects Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Building Surveyor Training - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Building Surveyor Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Building Surveyor Training - CPD Accredited training.