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This training course is delivered by Registered Trainers with many years of on-the-job experience and who can guide you through the theoretical and practical elements of this essential healthcare training course, and answer any questions that may arise during your training.

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Award in Job Search and Interview Skills Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Award in Job Search and Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Award in Job Search and Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Award in Job Search and Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Award in Job Search and Interview Skills Bundle Course Course 01: Award in Job Search and Interview Skills Course 02: Level 4 Copywriting Course 03: Anger Management Course 04: Dealing With Difficult People Course 05: Level 4 Time Management Course Course 06: Communication Skills Course Course 07: Level 5 Negotiation Skills Course Course 08: Workplace Stress Management Other Benefits of Award in Job Search and Interview Skills Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Award in Job Search and Interview Skills course] Award in Job Search and Interview Skills Course Curriculum of Award in Job Search and Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Award in Job Search and Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Award in Job Search and Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Award in Job Search and Interview Skills The Award in Job Search and Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements Award in Job Search and Interview Skills There are no specific requirements for this Award in Job Search and Interview Skills course because it does not require any advanced knowledge or skills. Career path Award in Job Search and Interview Skills Certificates Certificate of completion Digital certificate - Included

Description Depreciation Accounting for Fixed assets is usual activity and process for any accountant in his/her job, but things can get really tricky and difficult when there are numbers of assets and there are transactions like disposal, sale and purchase in mid-month/mid-year.  This course is designed to help you understand the concept of depreciation through practical situations and examples It is very important to have a robust Fixed assets and depreciation model in place which calculates accurate depreciation monthly, helps you in budgeting and forecasting depreciation costs for next year (years to come). Also when there are assets sale/disposal you need to figure out exact profit or loss on such sale/disposal (especially when it takes place on old days in the month/year) I will guide you through practical accounting issues and situations while accounting for depreciation, forecasting depreciation costs, impact of sale of an assets (profit and loss) on your profit and loss statement and Balance sheet  Depreciation model which I have prepared for the course is quite robust and takes care of any practical scenario in dealing with situations At end of his course, you will have hands-on experience in dealing with any challenging depreciation and fixed assets accounting situation and its financial impact (which your manager would want to know accurately). You will also receipt free copy of the template used in the course !! So let's dive into it ! What Will I Learn? Hands on knowledge on how depreciation and fixed assets accounting works Fixed assets and depreciation forecasting in Business budgeting The impact of the sale of assets prematurely on your profit and loss for the period Requirements Basic to Intermediate knowledge of Microsoft Excel Basic to Intermediate knowledge of Accounting (Practical Accounting) Accounting terms for Fixed Assets and Depreciation (briefly explained in introduction section of this course) Who is the target audience? Accountants who want to sharpen their practical accounting Knowledge for Fixed Assets and depreciation Accounting Auditors who want to audit effectively for Fixed assets and depreciation for their clients Non-Accounting professional/Entrepreneurs who wants to estimate impact of depreciation on their investment and Profit and Loss over fixed term (usually assets useful life) Introduction Accounting For Depreciation with Advanced Excel Model Introduction 00:03:00 Minimum requirements before taking the course 00:01:00 What is Depreciation? What is amortization? And related terms What is Depreciation 00:02:00 What is Amortization? 00:02:00 What Are The Related Terms 00:02:00 Various methods of depreciation and Depreciation Accounting Most common methods of Depreciation 00:09:00 Depreciation Accounting 00:05:00 Depreciation and Taxation Depreciation Tax Shield 00:04:00 Depreciation Tax Shield Under Various Depreciation Methods 00:03:00 Master Depreciation Model (how to use) Introduction and basics of Depreciation Model in Excel 00:01:00 Deep Dive into Depreciation Model 00:07:00 How to use the model with Example 00:10:00 Advanced functionalities of the Model 00:11:00 Conclusion (Thank you) Conclusion 00:01:00

You need this online 10x Your Productivity in Real Estate with Time Management course for figuring out how to adequately deal with your valuable time. When you are in the business or maybe are a real estate agent, time is everything for you. However, effective time management can be exceptionally hard sometimes considering the fact to deal with difficult clients in this business. At this point, this program can come in super handy by learning smart time management from it. This helpful skill it should be learned by all, and a well- trained online module can make this task simpler for you. Carefully researched tips and counselling is given by the experts within the course ensures that the students make the best out of their time as well as flourish evidently in whatever they do. What you'll learn Effectively Manage, Monitor, and Measure Self Progress to Constantly Improve Learn PROVEN Methods for How to Set and Stick to Efficient Goals & Expectations Increase Focus and Concentration Through Expert Level Techniques Learn How to Block Out the Noise to Stay Focused and Achieve More Maximize Motivation to Increase Free-Time Take Control of Organization to Get More Done Requirements An open mind with the willingness to change daily habits The drive and commitment to better yourself and achieve more Only 2 hours of your time! Introduction Meet Your Instructor 00:02:00 Why Shawn as Your Instructor? - Personal Success Story 00:04:00 Roadmap to Do More Deals in Less Time 00:01:00 Time Management Trough Tempo Methodology What is Tempo Methodology? 00:02:00 The First Step to BOOSTING Productivity 00:08:00 Personal Strategy Assessment Time! 00:08:00 How to Make the Necessary Changes 00:05:00 Developing a SUCCESSFUL Game-plan 00:05:00 It's Go Time... 00:02:00 The Tempo Methodology Machine 00:03:00 Productivity Killers - How to MINIMIZE Avoiding Your Email Inbox Nightmare 00:06:00 SILENT but DEADLY Productivity Killers 00:06:00 What are Electives? How Do We Stop Them 00:04:00 Mind Blowing Social Media Trends 00:04:00 Productivity Boosters - How to MAXIMIZE Step 1 is Always NUKE IT 00:04:00 Mastering the Art of Goal Setting 00:07:00 Prioritize - Prioritize - PRIORITIZE 00:05:00 Mini Strategies for Success! 00:04:00 Return on Time Invested (ROTI) 00:04:00 Exponentially AMPLIFY Your Time How to Manage 1,000 Clients w/ 1 Click 00:08:00 Simple Tip for Staying Focused 00:06:00 How to Wake Up Every Day Ready to Succeed 00:07:00 Simple Technique to Sleep FASTER & Feel BETTER 00:05:00 How to Increase Efficiency by 300% 00:08:00 Conclusion My Thanks to You 00:03:00 Bonus What's Next? (BONUS) 00:02:00

Highlights of the Course Course Type: Online Learning Duration: 25 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about health and social care Understand the core competencies and principles of health and social care Explore the various areas of health and social care Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker End of Life Care This end of life care course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually a number of people involved in the care of people at the end of their life and it can be a difficult process to be part of. This end of life care course will provide you with information about what to expect, how to handle some of the emotions associated with this time, and working with the other professionals involved in end of life care. Who is this Course for? This comprehensive End of Life Care course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and social care can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This End of Life Care course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This End of Life Care course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This End of Life Care course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: End Of Life Care Module 2: Feelings And Emotions Module 3: Patterns Of Dying Module 4: The Dying Process Module 5: Support And Aftercare Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 30 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about leadership Understand the core competencies and principles of leadership Explore the various areas of leadership Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Leadership Skills This leadership skills course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This leadership skills course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision. Who is this Course for? This comprehensive Leadership Skills course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this leadership can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Leadership Skills course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Leadership Skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Leadership Skills course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Module 1: Leadership and Management Module 2: Leadership Theories Module 3: Team Development and Leadership Module 4: Individuals Within Teams Module 5: Communicating One-to-One with Individuals Module 6: Moving Forward Together

Learn how to build a PR strategy that generates leads, makes your brand famous, creates community, and attracts customers. Public relations (PR) is vital to any business's marketing strategy. This course covers everything you need to know to succeed in public relations in the digital age. Many of the approaches are simpler than you may think and can result in excellent outcomes. The main goal of PR is to create a positive image for the organisation. This can be done through various activities such as press releases, media relations, social media campaigns, and events. A PR representative will work with journalists to secure media coverage, create and disseminate press releases and other materials, and manage the organisation's presence. They may also be responsible for crisis management, handling difficult situations or negative publicity in a way that protects the organisation's reputation. In addition, PR professionals also work to create a positive relationship between the organisation and its stakeholders. This includes customers, investors, suppliers, employees, and other key stakeholders. What will you learn: Learn the fundamental principles of public relations Ability to organise and manage a public relations department When working with a client, use tactics and research. Gain the community's trust and honest opinion Make use of the media to help your client. Recognise the importance of online media in public relations projects and learn how to handle potential public relations crises. So, why are you still waiting? Enrol today in the PR: Public Relations course!!!! Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) **** FREE GIFT **** Public Speaking Course is included completely for FREE with this Public Relations course! This course is ideal if you want to thoroughly understand the industries and the associated expertise. The course was created to be easy to understand, well-organised, and concise. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Owners of brands/businesses Entrepreneurs Students Anyone interested in a career in public relations Requirements There is no prior PR experience required. This course will walk you through the entire process from beginning to end. Career path Having this course will increase the value of your CV and open you up to multiple job sectors as: Advertising account executive. Advertising copywriter. Public affairs consultant. Public relations officer. Sales promotion account executive. Event manager. Media researcher. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £89 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £89 International: £89 + £10 (postal charge) = £99 CPD Certification Service Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills - Level 2 course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills - Level 2 course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Interview Skills - Level 2 course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Award in Job Search and Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Interview Skills - Level 2 course. ***Courses are included in this Interview Skills - Level 2 Bundle Course Course 01: Interview Skills - Level 2 Course 02: Level 7 Life Coaching Course 03: Level 4 Copywriting Course 04: Anger Management Course 05: Dealing With Difficult People Course 06: Level 4 Time Management Course Course 07: Communication Skills Course Course 08: Level 5 Negotiation Skills Course Course 09: Workplace Stress Management Course 10: Workplace First Aid Training ***Other Benefits of Interview Skills - Level 2 Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Interview Skills - Level 2 course] Detailed course curriculum of the Interview Skills - Level 2 Course: Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Interview Skills - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Interview Skills - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Interview Skills - Level 2 course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Interview Skills - Level 2 course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Train the Trainer - Course Online Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer - Course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer - Course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Courses You will Get in this Train the Trainer - Course Bundle Course 01: Train the Trainer Course 02: Teaching Assistant Course 03: Life Coaching [ Note: Free PDF certificate as soon as completing the Train the Trainer - Course] Train the Trainer - Course Detailed course curriculum of Train the Trainer - Course Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method of Train the Trainer - Course After completing each module of the Train the Trainer - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Train the Trainer - Course After completing the MCQ/Assignment assessment for this Train the Trainer - course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Train the Trainer - Course This Train the Trainer - Course is ideal for both existing and future trainers, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements Train the Trainer - Course There are no specific requirements for this Train the Trainer - Course because it does not require any advanced knowledge or skills. Career path Train the Trainer - Course The knowledge you will gain through this Train the Trainer - Course may lead you to a variety of career opportunities. Such as: Trainer Learning Consultant Curriculum Developer Skills Trainer Crew Trainer Training Coordinator Training Instructor Certificates Certificate of completion Digital certificate - Included