165 Workplace Communication courses in Cardiff delivered Online

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

The Business, Management, and Administrative Studies Mini Bundle is designed for those who keep things running smoothly behind the scenes — or plan to. Covering business and operations management, project planning, communication, and problem solving, this bundle is built for structure, not show. It’s a great fit for administrative professionals or aspiring team leaders wanting a stronger grasp of workflow, planning, and effective workplace communication. This isn't about padding CVs with flashy jargon — it’s about understanding the core mechanics that keep businesses functioning. Learning Outcomes: Learn how business operations are structured and maintained. Understand project management tasks, stages, and planning tools. Study the value of good workplace communication and messaging. Apply methods to solve common business and process problems. Explore how management supports people and team objectives. Gain insight into workflows in administrative support settings. Who Is This Course For: Admin staff working in fast-paced business environments. New team leaders learning coordination and communication. Junior project managers needing a knowledge boost. Office professionals looking to organise work processes. Jobseekers applying for support or team roles. Small business owners handling tasks across departments. Operations staff keen to learn structure and workflow. Anyone involved in day-to-day management and admin roles. Career Path: Office Manager – £30,000 to £45,000 Project Coordinator – £27,000 to £39,000 Administrative Officer – £24,000 to £32,000 Business Support Executive – £26,000 to £38,000 Operations Assistant – £23,000 to £35,000 Communications Administrator – £24,000 to £34,000

Dive into the world of project management with our comprehensive course! Master the fundamentals, explore advanced tools such as Jira, Microsoft Teams, and Trello, and gain real-world insights. From Agile methodologies to effective communication strategies, this course equips you with the skills to excel as a confident and successful project manager.

Certificate in Education and Training

Get qualified to lead change in modern workplaces. This Equality, Diversity & Inclusion (EDI) 20-in-1 premium bundle helps you gain the skills today’s employers demand—across HR, education, healthcare, and the public sector. With compliance, communication, and mental health woven into every angle, this bundle is your hiring signal in a world that values empathy, regulation, and inclusive leadership. Description Whether you’re applying to HR departments, local authorities, schools, charities, or corporate teams, demonstrating a command of equality and inclusion isn’t optional—it’s essential. This carefully curated 20-course bundle gives you a structured boost across key subjects like workplace communication, psychological awareness, and team leadership. More than a certificate, this is an investment in your professional credibility. Companies, NGOs, and public institutions alike want professionals who can handle compliance, difficult conversations, and neurodiversity with competence. This bundle signals your readiness to fill that role. This all-in-one qualification set won’t be available at this price again. With enrolment closing soon, now is the moment to make yourself EDI-qualified and employer-attractive. FAQ Who should take this bundle? Ideal for HR officers, education staff, healthcare workers, social workers, managers, and team leads. What jobs can this help me apply for? HR roles, compliance officers, EDI officers, support workers, counsellors, and team managers. Does this count as formal CPD? Yes, the bundle includes certifiable courses that can support professional development. How does this help with employment? This bundle builds proof of competence in sensitive and in-demand workplace areas like diversity, mental health, and communication. Can I enrol later? No. This offer is time-sensitive and won’t be repeated at the current value. Do I need experience in HR or EDI? Not at all. The bundle is designed to help both career starters and experienced professionals strengthen their qualifications.

If you're looking to secure a role in HR, support work, or the public sector, the Equality 20-in-1 online course bundle is your launchpad. Built for those who want to get noticed by modern employers, this bundle enhances your credibility across workplace communication, regulation, and mental health awareness. With key compliance topics included, it's ideal for those ready to lead fairly, support thoughtfully, and stay professionally relevant. Description Equality is more than a buzzword—it’s a hiring requirement across public services, education, and private organisations. This 20-course bundle equips you with an employable skillset in workplace wellbeing, inclusivity, and compliance. From team leadership to neurodiversity understanding, the range of topics shows recruiters you're serious about working ethically and effectively. Whether you’re entering social care, climbing the HR ladder, or diversifying your admin role, this bundle positions you as a candidate employers want. It’s also exceptional value—20 premium courses for less than the cost of one formal qualification. Enrol now, or risk missing a rare opportunity to qualify across equality-driven sectors in one move. FAQ What kinds of jobs would this help with? HR assistant, support worker, compliance officer, mental health advocate, admin staff, and education coordinator. Which industries value these skills? Healthcare, education, corporate HR, charities, government, and service industries. Is this bundle suitable for career changers? Absolutely. It’s designed to upskill anyone seeking work in ethical or people-focused roles. Are the courses certifiable? Yes. You’ll receive certificates of completion that employers recognise and value. Why enrol now? This bundle is offered at a fraction of the cost of individual courses—for a limited time only. Do I need a background in equality or HR? Not at all. The bundle is suitable for complete beginners and those adding to their professional portfolio.

Managing people is one thing. Managing expectations—especially in a crisis—is quite another. The Stakeholder Management: 8 in 1 Premium Courses Bundle tackles the sometimes diplomatic, sometimes delicate art of managing people, problems and plans. You’ll cover everything from team leadership to telephone etiquette, with plenty of calm-in-a-crisis guidance in between. Whether you're chairing a Zoom call or diffusing tensions in a boardroom (virtually, of course), this bundle equips you with communication strategies, problem-solving frameworks, negotiation skills and the structure to handle even the most dramatic email threads with poise. Learning Outcomes: Learn key leadership methods to guide and support teams. Understand effective negotiation in workplace communication settings. Gain crisis management techniques for high-pressure situations. Explore structured problem-solving and decision-making models. Develop communication skills across written and spoken channels. Learn meeting management and telephone professionalism essentials. Who is this Course For: Team leaders building better communication with stakeholders. Project coordinators managing multiple interests and teams. Business professionals facing internal or external expectations. Those moderating online meetings and digital collaboration. Staff resolving disputes or workplace issues diplomatically. Managers overseeing team or department-wide communications. Customer-facing professionals managing expectations regularly. Professionals handling crisis or incident responses virtually. Career Path: Stakeholder Engagement Officer – £32,000 average salary Project Coordinator – £30,000 average salary Team Leader – £29,000 average salary Communications Officer – £31,500 average salary Conflict Resolution Assistant – £28,000 average salary Online Meeting Moderator – £26,500 average salary

Let’s face it—conflict happens. Whether it’s clashing personalities or questionable meeting invites, managing tension is part of working life. This Conflict Management 8-in-1 Premium Bundle is built for people who want to deal with conflict smartly, not dramatically. Covering HR fundamentals, communication, psychology, and stress management, this bundle aims to turn potential office meltdowns into productive conversations. With problem-solving tools and leadership insight included, it’s ideal for those who prefer their meetings without shouting or awkward silences. 🟩 Learning Outcomes Understand common sources and responses to workplace conflict. Learn communication styles and their role in resolving tension. Apply basic psychology to manage group and team dynamics. Use HR insights to manage workplace conduct and fairness. Apply counselling basics to support emotional understanding. Reduce stress and promote mental wellbeing in teams. 🟩 Who is this Course For HR staff wanting better tools for workplace conflict resolution Managers improving communication and team handling approaches Team leaders learning to defuse tricky situations effectively Office professionals facing workplace communication challenges Counselling students exploring conflict and emotional stress Supervisors aiming to support staff during tense moments Individuals dealing with daily workplace friction Anyone seeking to manage stress and people with more ease 🟩 Career Path (UK average salary) HR Officer – £30,000/year Conflict Resolution Advisor – £35,000/year Team Leader – £32,000/year Workplace Mediator – £38,000/year Employee Relations Specialist – £36,500/year Mental Health Support Officer – £29,000/year

👔 Become a leader in people management with the Advanced Diploma in Strategic People Management: 8-in-1 Premium Online Courses Bundle. Master Equality and Diversity, Crisis Management, Communication Skills, Telephone Etiquette, Disaster Management, Problem Solving, Lean Six Sigma, and Self Motivation—all essential for modern HR and management roles. This bundle prepares you to tackle strategic challenges, lead diverse teams, and implement process improvements. Employers seek candidates with these multidisciplinary skills to drive organisational success. Limited availability — start developing your strategic leadership skills now! Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — your trusted partner in management training. Description Develop a deep understanding of Equality and Diversity principles to build inclusive workplaces. Sharpen your response capabilities with Crisis Management and Disaster Management courses. Boost your workplace communication with Communication Skills and Telephone Etiquette, vital for professional interactions. Solve problems creatively and efficiently using the Problem Solving and Lean Six Sigma methodologies. Maintain personal drive and inspire others with the Self Motivation course. Together, these courses craft a powerful skill set for strategic people managers. FAQ Q: Who benefits most from this bundle? A: HR professionals, team leaders, managers, and aspiring executives. Q: Can I complete the courses at my own pace? A: Yes, fully online with flexible access. Q: Are certificates included? A: Yes, for each completed course. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by leaders worldwide.

Understanding deafness goes far beyond learning to speak louder or slower. It’s about adapting communication styles, recognising barriers, and appreciating the experiences of deaf individuals in everyday situations. This Deaf Awareness - CPD Accredited 3 Courses Bundle is thoughtfully designed to enhance your awareness, communication skills, and professional knowledge, whether you're working in healthcare, education, customer service, or any people-focused role. Across three insightful courses—Deaf Awareness & Interaction Training, Audiology, and Speech and Language Therapy—you’ll gain a solid foundation in how to interact more confidently and respectfully with deaf individuals. You'll explore common communication challenges, the role of hearing health, and how language therapy supports better outcomes. Whether you're looking to improve service quality, enhance workplace communication, or expand your understanding, this course bundle offers a meaningful route to knowledge that’s both relevant and rewarding. Course 01: Deaf Awareness & Interaction Training Course 02: Audiology Course 03: Speech and Language Therapy ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Deaf Awareness - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Deaf Awareness - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Deaf Awareness - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Deaf Awareness - CPD Accredited 3 Courses Bundle training.