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2952 Trust courses

Leading with Kindness: Purposeful Communication

5.0(9)

By Chart Learning Solutions

Discover compassionate and effective communication within leadership roles. This involves utilizing communication strategies that prioritize empathy, transparency, and active listening to build trust and understanding among team members. By prioritizing kindness in interactions, acknowledging diverse perspectives, and providing clear and respectful feedback, the goal is to cultivate strong relationships, enhance collaboration, and inspire a shared sense of purpose among team members. Learning Objectives The following are some of the key outcomes in this course: Understand the elements that make effective communication work Identify the top three communication skills for leading with kindness Develop listening skills for kind leaders Practice effective feedback skills Prepare to speak with impact Target Audience Managers, Team Leaders, Young Professionals

Leading with Kindness: Purposeful Communication
Delivered Online On Demand20 minutes
£34.95

Complaints Handling for Customer Care

4.3(43)

By John Academy

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care
Delivered Online On Demand2 hours
£23.99

AZ-900 Microsoft Azure Fundamentals Exam Quick Prep

By Packt

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud services of Microsoft Azure by clearing the AZ-900 Microsoft Azure fundamentals exam. The course is recommended for job seekers looking for a career in the cloud domain.

AZ-900 Microsoft Azure Fundamentals Exam Quick Prep
Delivered Online On Demand7 hours 3 minutes
£134.99

Remote Team Management and Leadership Training

4.3(43)

By John Academy

Overview Offices are leaning towards remote working rapidly. Thus, to keep up with the changing work environment, it is vital for everyone to polish their remote working skills. Especially those who are responsible for leading and managing teams. Learn to lead and manage remote teams with our exclusive Remote Team Management and Leadership Training course. Through the course you will develop the competence to lead and manage remote teams. The course will teach you how to build high-performing teams and establish accountability and trust among the members. Further in the study, you will learn the strategies for overcoming the challenges faced by remorse teams. Also, you will secure the skills to manage time effectively while working with remote teams. This course will help you boost your confidence and turn you into an excellent leader.  So, what are you waiting for? Enrol today and start working on your skills! Course Preview Learning Outcomes Reveal the secrets of leading a team as a remote team manager Grasp the techniques of building a high-performance team Know how to build and manage trust and accountability with remote teams Develop the ability to overcome the challenges of managing the teams Learn the skills required for time management while leading remote teams Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Leading and managing remote teams Building high performance teams Who Should Take This Remote Team Management and Leadership Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Remote Team Management and Leadership Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Remote Team Management and Leadership Training Certification After completing and passing the Remote Team Management and Leadership Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Remote Team Management and Leadership Training will equip you with effective skills and abilities and help you explore career paths such as  Managers Supervisors Remote Office Workers Module 01: Introduction To Remote Team Management Introduction to Remote Team Management 00:49:00 Module 02: Leading A Team As A Remote Team Manager Leading a Team as a Remote Team Manager 00:43:00 Module 03: Decision Making And Accountability Decision Making and Accountability 00:29:00 Module 04: Building High Performing Teams Building High Performing Teams 00:39:00 Module 05: The Fundamentals Of Managing Remote Teams The Fundamentals of Managing Remote Teams 00:25:00 Module 06: Building And Maintaining Trust With Remote Teams Building and Maintaining Trust with Remote Teams 00:33:00 Module 07: Time Management Time Management 00:29:00 Module 08: Advantages Of Remote Teams Advantages of Remote Teams 00:30:00 Module 09: Challenges Of Remote Teams Challenges of Remote Teams 00:31:00 Assignment Assignment - Leading And Managing Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Remote Team Management and Leadership Training
Delivered Online On Demand5 hours 8 minutes
£11.99

Corporate Leadership and People Management

By iStudy UK

Corporate Leadership and People Management are about delivering results through others. True business owners know how to leverage the best talent within their teams, and know how to transform the performance of their organization through people. Setting up the right vision, engagement people onto a strategy, setting goals and providing feedback: the set of skills that are required for a People Manager is enormous. At the end of the day, the ultimate skill of a leader is to adapt, and situation leadership is a proven model at the heart of leadership, which you are going to discover in this course. By the end of this course, you will be able to: Measure your level of credibility as a manager Put in place an action plan on how to increase the level of Trust with your key stakeholders Lead a Vision, Mission and Strategy workshop with your teams Ellicite your team's Values Facilitate effective team meetings Define clear goals for your teams Define clear goals for your direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Learn how to engage your people and motivate them Discover the world class technique on how to adapt your leadership style This course is most suitable for: Recently promoted managers who want to accelerate their development path Managers with 2-3 years of experience who want to increase their performance Future managers who want to maximize their chances for being successful At the end of my course, students will be able to... Measure their level of credibility as a manager Put in place an action plan on how to increase the level of Trust with their key stakeholders Know precisely how to adjust their managerial style based on the situation and the individual Lead a Vision, Mission and Strategy workshop with their teams Elicit their team's Values Facilitate effective team meetings Define clear goals for their teams Define clear goals for their direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Discover the world-class technique on how to adapt your leadership syle Learn how to engage your people and motivate them Who should take this course? Who should not? Managers with 2-3 years of experience who want to raise their standards Recently promoted managers who want to accelerate their development path Future managers who want to maximize their chances for being successful Corporate Leadership and People Management Prepare your environment PROMO FREE 00:07:00 Welcome 00:01:00 Step 1 prepare your environment 00:01:00 Creating your team Vision, Mission and Strategy 00:08:00 Eliciting your team Values 00:07:00 Defining your team Goals 00:06:00 Manage your team Step 2 Manage your team 00:01:00 Expanding Credibility 00:03:00 The Trust formula 00:05:00 The Situational Leadership model 00:15:00 Engaging your team with Gallup 00:06:00 Review your results Step 3 Review your results 00:01:00 Lead regular team meetings 00:06:00 Lead One on One meetings 00:04:00 Facilitate your quarterly team meetings 00:03:00 Closing 00:02:00 Additional Resource Resource : Corporate Leadership and People Management 00:00:00

Corporate Leadership and People Management
Delivered Online On Demand1 hour 16 minutes
£25

Project Communication Skills (On-Demand)

By IIL Europe Ltd

Project Communication Skills (On-Demand) In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership Summary and Next Steps

Project Communication Skills (On-Demand)
Delivered Online On Demand15 minutes
£1,050

Workplace Confidentiality Training Course

By Compete High

🔒 Unlock the Power of Workplace Confidentiality with Our Comprehensive Training Course! 🔒 In today's fast-paced business world, confidentiality is not just a preference; it's a necessity. 🌐 With sensitive information being shared and stored across various platforms, ensuring the utmost confidentiality in the workplace has never been more critical. That's why we're thrilled to introduce our groundbreaking 'Workplace Confidentiality Training Course' designed to equip professionals like you with the knowledge and skills needed to safeguard confidential information effectively. 💼   🚀 Benefits of Taking Our Workplace Confidentiality Training Course: Enhanced Security: Learn the latest techniques and best practices for protecting sensitive information, reducing the risk of data breaches, leaks, and cyber threats. Compliance Confidence: Gain a thorough understanding of relevant laws, regulations, and industry standards regarding confidentiality, ensuring your organization remains compliant and avoids costly legal implications. Trust and Reputation: By demonstrating a commitment to confidentiality, you'll bolster trust with clients, partners, and stakeholders, enhancing your organization's reputation and fostering long-term relationships. Improved Communication: Explore strategies for effective communication within your team regarding confidential matters, fostering a culture of trust and collaboration while maintaining discretion. Professional Development: Acquire valuable skills that can boost your career prospects and open doors to new opportunities in various industries where confidentiality is paramount. Peace of Mind: Feel confident in your ability to handle confidential information responsibly, mitigating the stress and anxiety associated with managing sensitive data.   Who is this for? 🎯 Our Workplace Confidentiality Training Course is ideal for professionals across all industries who handle confidential information as part of their roles, including but not limited to: Human Resources professionals Legal professionals Healthcare workers Financial services professionals Government employees Information technology specialists Executives and managers Entrepreneurs and small business owners Whether you're a seasoned professional looking to refresh your knowledge or an entry-level employee eager to learn the ropes, this course is tailored to meet your needs and propel your career forward. 💪   Career Path 🛤️ Upon completion of our Workplace Confidentiality Training Course, you'll be equipped with the skills and knowledge necessary to pursue a variety of career paths, including: Compliance Officer: Become a guardian of confidentiality within your organization, ensuring adherence to laws and regulations governing data protection and privacy. Data Security Analyst: Specialize in protecting sensitive information from unauthorized access, breaches, and other cybersecurity threats, playing a crucial role in safeguarding organizational assets. Risk Management Specialist: Assess and mitigate risks associated with confidentiality breaches, implementing preventive measures and contingency plans to protect sensitive data. Legal Consultant: Provide expert advice on confidentiality matters, helping organizations navigate complex legal frameworks and minimize legal exposure. Corporate Trainer: Share your expertise by delivering workplace confidentiality training sessions to colleagues, empowering them to uphold confidentiality standards within the organization. Don't miss out on this opportunity to take your career to new heights and become a trusted guardian of confidentiality in the workplace. Enroll in our Workplace Confidentiality Training Course today and unlock a world of possibilities! 🔐✨   🔒 Frequently Asked Questions (FAQs) 🔒 What is workplace confidentiality, and why is it important? Workplace confidentiality refers to the practice of safeguarding sensitive information within an organization to prevent unauthorized access, disclosure, or misuse. It is crucial because it helps maintain trust with clients, protects intellectual property, ensures compliance with laws and regulations, and mitigates the risk of reputational damage or legal consequences. Who should take a workplace confidentiality training course? Workplace confidentiality training courses are beneficial for professionals across various industries who handle confidential information as part of their roles. This includes but is not limited to human resources professionals, legal professionals, healthcare workers, financial services professionals, government employees, information technology specialists, executives, managers, entrepreneurs, and small business owners. What topics are typically covered in a workplace confidentiality training course? Workplace confidentiality training courses typically cover a range of topics, including the importance of confidentiality, relevant laws and regulations, best practices for handling sensitive information, strategies for secure communication, risk management techniques, and the consequences of confidentiality breaches. Additionally, courses may address industry-specific considerations and emerging trends in data protection and privacy. How can workplace confidentiality training benefit my career? Workplace confidentiality training can benefit your career in several ways. It can enhance your skills and knowledge, making you more valuable to employers. It can also increase your credibility and trustworthiness, leading to greater opportunities for advancement and professional growth. Additionally, demonstrating a commitment to confidentiality can help you build strong relationships with colleagues, clients, and stakeholders, further boosting your career prospects. Is workplace confidentiality training only relevant for certain industries? While certain industries may have specific regulations and requirements regarding confidentiality, workplace confidentiality training is valuable across all sectors. In today's interconnected world, virtually every organization handles sensitive information that must be protected. Therefore, the principles and practices taught in workplace confidentiality training courses are applicable to professionals in diverse fields. How can I enroll in a workplace confidentiality training course? To enroll in a workplace confidentiality training course, you can typically register online through the provider's website or contact them directly for more information. Many training providers offer flexible options, including in-person workshops, virtual classrooms, and self-paced online courses, allowing you to choose the format that best suits your schedule and learning preferences. Course Curriculum Module 1_ Introduction to Confidentiality in the Workplace. Introduction to Confidentiality in the Workplace. 00:00 Module 2_ Cybersecurity. Draft Lesson 00:00 Module 3_ Human Resources Confidentiality. Human Resources Confidentiality. 00:00 Module 4_ Managing Possible Employee Conflicts. Managing Possible Employee Conflicts. 00:00 Module 5_ Dealing with Employee Records and Sensitive Information. Dealing with Employee Records and Sensitive Information. 00:00

Workplace Confidentiality Training Course
Delivered Online On Demand5 hours
£25

Speak with Charisma (public speaking)

5.0(6)

By The Sunflower Effect Confidence Courses

Charisma is a rare quality – we know when we see charisma because we feel compelled to listen to those who have it. There is a magic about them. We notice them as soon as they walk into a room. We are so inspired by what they say that we find ourselves almost as enthusiastic as they are about the thing they are speaking about. They have a way of communicating that brings us alive and makes us feel good.

Speak with Charisma (public speaking)
Delivered In-PersonFlexible Dates
£350

Behaviour Therapy for Children Diploma Course

3.5(2)

By Elearncollege

Description Behaviour therapy focuses on human behaviour and annihilates unwanted behaviour. Generally, behaviour therapy is used for people having mental health problems including addictions, phobias, anxiety and obsessive-compulsive disorder (OCD). According to behaviour therapists, behaviour is learned and hence it can be unlearned with the help of therapy. They will study the thoughts and feelings that resulted in the formation of behaviour and the thoughts and feelings formed as a result of behaviour in depth. Behavioural therapy is called action-based therapy as it aims to establish positive behaviour change. Psychoanalytic therapy is concentrated on excavating the past. Even though behavioural therapy also focuses on past incidents to find out where and when a maladaptive behaviour was learned, it focuses more on present behaviour. One of the propositions of behavioural therapy is that behaviour could be learned and unlearned. The objective of behavioural therapy is to help the clients to learn new and positive behaviour which will solve their issues. On the nature of the problem, the appropriate therapy can be done. The major disciplines of behavioural therapy are Applied Behaviour Analysis, Cognitive Behaviour Therapy and Social Learning Theory. The two important principles that form the basis of behavioural therapy are Classical Conditioning and Operant Conditioning. Behavioural therapy for children is aimed to reduce anxiety and unwanted behaviour. It will help a child find out his own inmost thoughts and replace bad thoughts with good and positive thoughts. A child is taught to respond to situations in a positive manner by the help of applied behaviour analysis. It analyses the behaviour of a child. This therapy rewards positive behaviour while punishing negative behaviour. Play therapy is designed for children and it offers them a chance to act out their problems through role play. It also allows them to interact with dolls and other objects to point out their problems. Kids with behavioural issues should be given some therapy that allows them to express themselves. And this would not have any negative impacts on them; instead, it should encourage them to increase their level of trust with the therapist. Once trust is built, a child could start to learn the reasons for his behaviour and the factors which culminated in that particular behaviour and how the problems can be solved. Before beginning the therapeutic procedures parents should observe the child carefully and keep a record of what is going on with the child. Then only they should consult a therapist or psychologist. This course will provide you an insight into an introduction on behaviour therapy for children, historical background of behavioural background, theoretical models, behaviour diagnosis, classification and initial assessment, therapeutic procedures, evaluation of child-behaviour therapy, implications and future trend, the role of teachers in solving behavioural issues, support for children with behavioural problems and importance of caregivers. What you will learn 1: Behavior Therapy for Children 2: Historical Background 3: Theoretical models 4: Behavior Diagnosis, Classification and Initial Assessment 5: Therapeutic Procedures 6: Evaluation of Child-Behavior Therapy 7: Implications and Future Trends 8: The role of teachers in solving behavioural issues 9: Support for children with behavioural problems 10: Importance of Caregivers Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Behaviour Therapy for Children Diploma Course
Delivered Online On Demand9 days
£99

Achieving Social Relationship Goals Course

5.0(2)

By Training Express

Building strong social relationships is a goal many of us strive for, yet it can feel like a complex task. The "Achieving Social Relationship Goals Course" is designed to help you improve your social interactions, understand the dynamics of building meaningful connections, and ultimately strengthen your relationships. Whether you’re looking to enhance your friendships, deepen family bonds, or improve your workplace relationships, this course offers valuable insights into how relationships work and how to foster them with confidence. Through a combination of expert guidance and proven techniques, this course helps you navigate the challenges of building trust, communicating effectively, and managing expectations. With an emphasis on emotional intelligence and empathy, you'll learn how to foster connections that are genuine and sustainable. The practical strategies provided will assist you in recognising your relationship needs and offer the tools to form positive, lasting social bonds. Whether you’re struggling with social anxiety or simply want to take your relationships to the next level, this course provides a thoughtful and structured approach to achieving your social goals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Social Relationship Goals Module 2: Effective Communication Skills Module 3: Conflict Resolution Strategies Module 4: Establishing Healthy Boundaries Module 5: Building Trust and Strengthening Relationships Module 6: Diversity and Inclusion in Relationships Module 7: Long-Term Relationship Maintenance Module 8: Social Relationships in the Digital Age Module 9: Action Planning and Goal Setting Learning Outcomes Master effective communication for impactful interactions. Resolve conflicts using proven strategies and maintain harmony. Establish and maintain healthy boundaries in diverse relationships. Build trust and strengthen connections for enduring relationships. Embrace diversity, fostering inclusivity in your social circles. Navigate the challenges of long-term relationship dynamics with confidence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to enhance workplace relationships. Students navigating the complexities of social interactions. Individuals committed to personal growth and relationship mastery. Couples seeking tools for sustaining long-term connections. Anyone eager to navigate the digital landscape of social relationships. Those wanting to build trust and strengthen connections in diverse environments. Individuals aspiring to resolve conflicts with finesse. Those interested in creating a strategic action plan for relationship goals. Career path Relationship Counsellor HR Specialist Communication Specialist Diversity and Inclusion Officer Social Media Manager Personal Development Coach Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Achieving Social Relationship Goals Course
Delivered Online On Demand1 hour
£12