Lead your team to success from anywhere in the world. Our Remote Team Manager Training empowers you to manage and motivate your team to achieve their goals. Develop your skills in decision-making, trust-building, time management and more. Take control of your team's future and become a master of remote team management. Learning Outcomes: Develop skills in remote team management Gain an understanding of building high-performing remote teams Learn the fundamentals of managing remote teams effectively Develop skills in time management for remote teams Understand the advantages and challenges of remote teams Gain skills in building and maintaining trust with remote teams In today's digital age, remote team management has become increasingly relevant. Our Remote Team Manager Training equips you with the skills necessary to manage and motivate your team from anywhere in the world. Our course is designed to help you build high-performing remote teams, make effective decisions, and manage your team's time efficiently. Additionally, we cover the advantages and challenges of remote teams, so you can gain a comprehensive understanding of the field. Our course is divided into nine modules that cover everything from the fundamentals of managing remote teams to building and maintaining trust with your team. Each module is designed to help you develop specific skills that will benefit you in your role as a remote team manager. Certification Upon completion of the Remote Team Manager Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Managers and team leaders who manage remote teams Professionals looking to improve their remote team management skills Entrepreneurs and business owners who manage remote teams Individuals looking to enhance their career in team management Career path Some career paths related to this industry in the UK are: Remote Team Manager: £30,000 - £75,000 Operations Manager: £30,000 - £80,000 Project Manager: £30,000 - £75,000 Human Resources Manager: £30,000 - £70,000 Business Development Manager: £30,000 - £80,000 Marketing Manager: £30,000 - £75,000
***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
In this lively interactive workshop we will explore the challenges faced by leaders of schools when tackling inclusion issues. We develop the concept of the leader as being central to the web of an organisation and the web of inclusion. Information flows freely to and from the leaders and interconnections are a premium. We explore shared leadership and consensus building using the Native American ‘Medicine Wheel’ to guide and structure our management of change. Course Category Inclusion Description In this lively interactive workshop we will explore the challenges faced by leaders of schools when tackling inclusion issues. We develop the concept of the leader as being central to the web of an organisation and the web of inclusion. Information flows freely to and from the leaders and interconnections are a premium. We explore shared leadership and consensus building using the Native American ‘Medicine Wheel’ to guide and structure our management of change. Testimonials ‘Inclusive practice has become more daring, more radical, more inspirational, more inclusive. How exciting and encouraging!’ ‘What a moving and energising day – there is so much we can do together’ Learning Objectives Increased confidence regarding developing leadership for inclusive practice in mainstream schools Access to a wider range of practical strategies to impact on team building Deeper understanding of developing vision and consensus Opportunity to reflect on professional attitudes and behaviour towards staff, parents and pupils New skills and processes to make inclusion successful Who Is It For? Heads and Deputies Leaders Managers of Chidren’s Centres Managers of Early Years settings Local Authority Support Services Course Content The course answers the questions: How to get a team thinking and working more inclusively? How to create and share my vision? Where do I start to think about developing a more inclusive setting? How can I get the best out of my team? We will cover a range of areas including: Establishing a welcoming team Building Vision and values Developing Trust Creating inclusive staff teams and communities of acceptance Creative Team problem solving Organisational models Curriculum access and curriculum design for inclusion Work with parents Consensus building If you liked this course you may well like: LEADERSHIP: CREATING AND SHARING YOUR VISION
New Covid 19 inspired course to deepen participants understanding of stress, trauma and anxiety. We will work with them to strengthen them and build resilience. This work is particularly relevant to school and other teams returning to school post Covid-19 lock down experiences or similar. The training can be delivered virtually on Teams or Zoom or face to face safely. Course Category Team Building Leadership Emotional needs Description In this course we deepen participants understanding of stress, trauma and anxiety and will work with them to strengthen them and build resilience. This work is particularly relevant to school and other teams returning to school post Covid-19 lock down experiences or similar. The training can be delivered virtually on Teams or Zoom or face to face safely. Learning Objectives Participants will: Deepen their understanding of stress, trauma and anxiety Develop creative resources for self-care Experience a reflective space in which they feel heard and validated Share narratives and strategies and develop solidarity Create a shared vision for achieving resilience within teams Who Is It For? Any team that is returning to workplace following Covid-19 lockdown or other traumatic events Any team that wants to build strength and resilience Course Content Overview of session, goals and ground rules Confidential listening: story so far… experiences shared – opportunity for mutual support. All shared in strictest confidence unless serious or dangerous. What we know about staying strong and resilient – taught input with short activities covering: Understanding anxiety and stress and how to manage/process both – what’s there already/what’s needed – building a resilience toolkit. What to do about eating, sleeping and worrying? The nature of change and chaos Building trust in each other – with activity The impact of trauma Empowering cooperative teamwork Importance of nurture and inclusion The long view – the power of individual people in our lives who really care and the impact we each make on young people Share collective ideas and resources for building strength Shared vision for a strong, resilient staff – teams that are abiding, constant, durable, established, fast, firm, lasting, firm but flexible, reliable, secure, sound, steadfast, strong, sturdy, sure and well-founded.
Course Entry Requirements: This course is suitable for learners who have completed the Foundation Dermal Fillers course. This course is available to those who meet one of the following: NVQ Level 3 in Beauty Therapy or equivalent Medically qualified (Doctor, Nurse, Dentist, Dental Nurse) 12 months needling experience 6 months needling experience and Anatomy & Physiology Level 3 Foundation Dermal Fillers or equivalent qualification This training course requires you to be an active practising aesthetic injector with a minimum of six months experience with a demonstrable portfolio of client treatments. Course Pre-Study/Practical & Length: This intensive course includes 10 hours of theory study via our e-learning portal with 1 practical treatment. Course Agenda: This intensive course includes 10 hours of theory study via our e-learning portal with 1 practical treatment. All courses are kept intimate with a maximum of 6 learners to a class. Areas covered within this course are: Dermal filler injection, cannula techniques and methods for jawline, cheeks and chin. Danger zones training Start Business up (How to set up a business, insurance, stockist, social media, managed, join our Instagram group) Professional live Demos Practical training Areas that are covered in this course: Injection techniques with both needles and cannula Jawline enhancements Cheek enhancements Chin enhancements Course Benefits Benefits for Students Advanced Expertise: This masterclass will provide you with advanced knowledge and techniques specifically tailored to enhance the cheeks, jawline, and chin using cannula dermal fillers. You will acquire specialised skills that set you apart as an expert in facial contouring, enabling you to deliver exceptional results to your clients. Comprehensive Curriculum: Our masterclass covers a wide range of topics, including facial anatomy, patient assessment, product selection, injection techniques, and safety considerations. The comprehensive curriculum ensures that you gain a thorough understanding of the subject matter, equipping you with the knowledge necessary to excel in this specialised field. Hands-on Training: Practical experience is vital in developing your skills and confidence. Our masterclass offers hands-on training sessions where you will have the opportunity to practice the techniques on models. Under the guidance of experienced instructors, you will refine your skills and become proficient in achieving natural-looking and harmonious facial contours. Expert Guidance: You will learn from knowledgeable and experienced instructors who are well-versed in the field of aesthetics. They will provide guidance, share insights, and offer valuable tips to help you refine your techniques and approach. Their expertise will accelerate your learning process and ensure you receive the highest quality education. Benefits for Clients Enhanced Results: Clients seek professionals who possess advanced skills and knowledge in facial contouring. By enrolling in this masterclass, you will be able to provide your clients with exceptional results that enhance their cheeks, jawline, and chin. They will appreciate the natural-looking and harmonious outcome, leaving them feeling more confident and satisfied with their appearance. Specialised Expertise: With your training in cannula dermal fillers for the cheeks, jawline, and chin, you can offer specialised treatments that address specific areas of concern. Clients will benefit from your in-depth understanding of facial anatomy, tailored treatment plans, and the ability to create customised solutions that meet their unique needs. Safety and Trust: As a graduate of our masterclass, you will prioritise safety and adhere to industry best practices. Clients will have peace of mind knowing that their treatments are being performed by a skilled and knowledgeable professional who places their well-being as the top priority. This trust and commitment to safety will contribute to a positive client experience. Earning Potential Earning potential can increase significantly after completing the Cheeks, Jawline & Chin Cannula Dermal Fillers Masterclass: Expanded Service Offerings: With advanced expertise in facial contouring, you can expand your service offerings to include specialised treatments for the cheeks, jawline, and chin. This allows you to attract a broader client base and offer premium services that command higher prices. Client Satisfaction and Retention: By delivering exceptional results, your clients will be more satisfied with their outcomes. Satisfied clients are more likely to become repeat customers and refer others to your practice, leading to increased client retention and a growing client base. Competitive Advantage: As a graduate of our masterclass, you will differentiate yourself from competitors by offering specialised skills in facial contouring. This competitive advantage can position you as a sought-after professional in the aesthetics industry, allowing you to set higher prices for your services and increase your earning potential. Frequently Asked Questions Is this masterclass suitable for beginners or those with prior experience? Our Cheeks, Jawline & Chin Cannula Dermal Fillers Masterclass is designed for experienced professionals in the aesthetics industry. Prior experience and knowledge of dermal fillers are required to enrol in this advanced training program. What specific techniques will I learn in this masterclass? In this masterclass, you will learn advanced techniques for enhancing the cheeks, jawline, and chin using cannula dermal fillers. The curriculum covers topics such as facial assessment, product selection, injection techniques, and achieving natural-looking results. You will gain the expertise to create balanced and harmonious facial contours. Will I receive hands-on training during the masterclass? Absolutely! Hands-on training is a crucial component of our Cheeks, Jawline & Chin Cannula Dermal Fillers Masterclass. You will have the opportunity to practice the techniques on models under the guidance of our experienced instructors. This practical experience will enhance your skills and confidence in performing the procedures effectively. Will I receive a certification upon completion of the masterclass? Yes, upon successfully completing our Cheeks, Jawline & Chin Cannula Dermal Fillers Masterclass, you will receive a certification of completion. This certification acknowledges your advanced training and expertise in the area of facial contouring using cannula dermal fillers. Are there any post-training support or resources available? Yes, we provide post-training support to our students. Our instructors are available to answer any questions or provide guidance even after you complete the masterclass. Additionally, you will have access to resources and materials that can further enhance your knowledge and skills. Can I use the techniques learned in this masterclass immediately in my practice? Yes, upon completion of the masterclass, you will have the skills and knowledge necessary to apply the techniques in your practice. However, it is important to comply with the regulations and guidelines set by your professional licensing board or regulatory body. Are there any financing options available for the masterclass? We offer flexible payment options and financing plans to make our Cheeks, Jawline & Chin Cannula Dermal Fillers Masterclass more accessible. Please contact our admissions team for detailed information on available payment options and financing plans.
This workshop has been designed to help you to apply the principles of emotional intelligence with world-renowned coaching models to enable others to achieve greater results. By increasing your coaching skills you will find ways of developing others in a way that maintains a trusted relationship, engenders change and promotes personal accountability.
Strategic Thinking: On-Demand The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)
In today's interconnected corporate landscape, mastering Corporate Relations is indispensable for career success. This course equips you with vital skills like effective communication, building professional networks, and managing conflicts-all crucial for navigating the complexities of modern workplaces. Understanding Corporate Relationship Goals and mastering Corporate Etiquette are foundational, fostering trust and rapport while enhancing collaboration and teamwork. Such competencies not only enrich daily interactions but also elevate professional credibility, making you highly desirable to UK employers seeking adept Corporate Relations professionals. With increasing demand in this sector, job opportunities are plentiful, offering competitive salaries commensurate with expertise. Embracing these modules not only prepares you for lucrative career prospects but also ensures you stay relevant in a field where opportunities are growing steadily. In essence, this course empowers you to thrive in corporate environments, shaping a successful and fulfilling professional journey. Key Features: CPD Certified Strategies for Corporate Relations Course Free Certificate from Reed CIQ Approved Strategies for Corporate Relations Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Relationship Goals Module 02: Basics of Corporate Etiquette Module 03: Understanding Effective Communication Module 04: Cross-Cultural Communication Module 05: Establishing Trust and Rapport Module 06: Collaboration and Teamwork Module 07: Managing Difficult Conversations and Conflict Module 08: Building Professional Networks and Alliances Module 09: Sustaining Long-Term Relationships and Success Learning Outcomes: Craft corporate strategies aligning with relationship goals for organizational success. Apply corporate etiquette principles in diverse professional settings effectively. Master the nuances of effective communication for impactful corporate interactions. Navigate cross-cultural communication challenges, fostering global collaboration and understanding. Develop skills in establishing trust and rapport crucial for professional relationships. Strengthen collaboration and teamwork abilities within corporate environments for enhanced productivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Strategies for Corporate Relations 2:04:41 1: Module 01: Introduction to Corporate Relationship Goals Preview 11:28 2: Module 02: Basics of Corporate Etiquette 11:03 3: Module 03: Understanding Effective Communication 15:02 4: Module 04: Cross-Cultural Communication 13:15 5: Module 05: Establishing Trust and Rapport 13:17 6: Module 06: Collaboration and Teamwork 14:21 7: Module 07: Managing Difficult Conversations and Conflict 13:49 8: Module 08: Building Professional Networks and Alliances 15:14 9: Module 09: Sustaining Long-Term Relationships and Success 16:12 10: CPD Certificate - Free 01:00 Who is this course for? This Corporate Relations course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Relations. Moreover, this course is ideal for: Professionals seeking advanced corporate relationship management skills. Business executives aiming to enhance cross-cultural communication and collaboration. Team leaders focused on conflict resolution and effective communication strategies. Individuals aspiring to build and expand professional networks and alliances. Those desiring expertise in sustaining long-term relationships for sustained success. Requirements There are no requirements needed to enrol into this Corporate Relations course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Relations course. Career path After finishing this Corporate Relations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Relations are: Corporate Communications Specialist - £30K to 45K/year Business Development Manager - £35K to 60K/year HR Relationship Manager - £30K to 50K/year International Sales Executive - £25K to 45K Public Relations Officer - £25K to 40K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.