331 Trainer courses in South Ockenden

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment. The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace. This course will give staff: An understanding of health and safety law, liability and enforcement An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment A broad knowledge of the typical hazards in a workplace and how these should be managed 1 Overview of health and safety law Statute and civil law Liability and enforcement Statutory duties Contract law 2 Legislative framework The workplace - extent of responsibility / shared responsibility Relevant legislation 3 Management of Health and Safety Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Workplace (Health, Safety and Welfare) Regulations 1992 Accident Reporting (RIDDOR) Consultation with Employees and Safety Committees 4 Risk management within your organisation Business risk management Health and safety risk management The principles of risk assessment Transferring the risk to contractors and third parties 5 Risk assessment exercise - 'Challenge Anneka' 6 Managing the hazards in the workplace Work equipment Lifting equipment Display screens Manual handling Fire Chemicals (COSHH) Personal protective equipment (PPE) 7 Practical exercise - Workplace inspection 8 Questions, discussion and review

Are you looking to start a career in aesthetics but need the prerequisites for a traditional course? Look no further! Cosmetic College offers a fast-track pathway to becoming an accredited and insurable cosmetic injector. Our five day course is designed specifically for non-medics who want to pursue a career in aesthetics but need to meet the standard course prerequisites. Expert practitioners and educators deliver our course with years of industry experience. We prioritise safety and ensure that all learners will leave the system with the competency and knowledge necessary to perform injectables and aesthetic procedures with confidence. Before starting the course, you'll complete online pre-study and virtual lectures to give you a solid foundation in anatomy and physiology, health and safety, contraindications, complications, first aid, and infection control. Then, you'll spend 6-8 days of practical training, depending on your chosen course path, to hone your skills and get hands-on experience. Our fast-track pathway to injectables covers various topics, including microneedling, B12 dermaplaning, foundation lip dermal fillers, and more. To enrol in our fast-track course, you must be at least 21 years of age and have a good command of English. You should also be able to learn independently and have a strong desire to build a career in aesthetics. Invest in your future with Cosmetic College's fast-track pathway to injectables. With our comprehensive curriculum, expert instructors, and hands-on training, you'll be ready to start your aesthetic career. Take advantage of this opportunity to fast-track your aesthetic career. Enrol in our fast-track pathway to injectables today! Course Entry Requirements: Minimum age of 21 years Good command of English Be able to learn independently A strong desire to build a career in Aesthetics Course Pre-Study/Practical & Length: Online study and virtual lectures A series of online assessments Five days of practical training Course Agenda: Microneedling B12 Dermaplaning Foundation Lip Dermal Fillers Anatomy and Physiology Anaphylaxis Awareness Infection control Sharps and hazardous waste Complication management First aid Course Benefits Student Benefits Comprehensive Education: Our training program provides a comprehensive education on dermal fillers, equipping you with the knowledge and skills necessary to excel in the field of aesthetics. You will gain a deep understanding of facial anatomy, product selection, injection techniques, safety protocols, and patient assessment. Practical Hands-on Experience: We emphasise practical training, giving you ample opportunities to practice your skills under the guidance of experienced trainers. Working with live models will enhance your confidence and proficiency in performing dermal filler treatments. Industry-Standard Techniques: You will learn industry-standard techniques for administering dermal fillers, ensuring that you provide safe and effective treatments to your clients. This knowledge will enable you to achieve natural-looking results and meet the expectations of your clients. Personalised Guidance and Mentorship: Our trainers are highly experienced professionals who will provide personalised guidance and mentorship throughout the training. They will address your questions, offer constructive feedback, and help you refine your techniques, ensuring your continuous growth and improvement. Business and Marketing Support: In addition to the technical skills, we provide guidance on the business aspects of aesthetics. You will learn strategies for building and marketing your aesthetics practice, attracting clients, and maximizing your earning potential. This knowledge will empower you to establish a successful career in aesthetics. Client Benefits Expertise and Safety: Clients will have confidence knowing that you have received comprehensive training in dermal fillers. Your expertise will enable you to provide safe and high-quality treatments, minimising the risks and complications associated with the procedures. Natural and Desired Results: Through your training, you will be able to deliver natural and desired results to your clients. Your understanding of facial anatomy, product selection, and injection techniques will allow you to enhance their features, rejuvenate their appearance, and boost their self-confidence. Professionalism and Trust: By enrolling in our training program, you demonstrate your commitment to professionalism and continuous learning. Clients will trust in your skills and knowledge, knowing that you have received proper training from a reputable institution. Earning Potential Earning potential in the aesthetics industry can be significant. As a trained professional in dermal fillers, you can offer sought-after services to clients. The increasing demand for aesthetic treatments, combined with your expertise and ability to deliver exceptional results, can lead to a thriving client base and increased earning potential. The Fast Track To Aesthetics - Dermal Filler Training provides you with the foundation and skills necessary to capitalise on these opportunities and maximise your earning potential in the aesthetics field. Frequently Asked Questions Is this training suitable for beginners with no prior experience in aesthetics? Absolutely! Our Fast Track To Aesthetics program is designed to cater to beginners who are new to the field of aesthetics. We provide comprehensive training that covers the fundamentals of dermal fillers, ensuring that you gain the necessary knowledge and skills to start your journey in aesthetics. What topics are covered in the training program? Our training program covers a wide range of topics including facial anatomy, patient assessment, product selection, injection techniques, safety protocols, and client management. You will also receive hands-on training with live models to practice your skills under the guidance of experienced trainers. Are the trainers experienced in the field of aesthetics? Yes, our trainers are highly experienced professionals with extensive knowledge and practical experience in the field of aesthetics. They are dedicated to providing you with the guidance and support you need to excel in your training.

FOUR DAY ATTENDENCE AND TRAINING GUIDELINE: DAY ONE AND TWO - INTRODUCTION TO DERMAL FILLERS Day one Arrive and coffees (10.00) Registration, introduction and expectations (10.00-10.15) Structure of the training (10.15-10.30) Break (10.30-11.00) Lectures and interactive workshops / simulation (11.00 - 1230pm) Health and safety in the workplace Sharps injury and disposal The consultation process and prescriptions LUNCH (1300-1730) with a coffee break Basic life support Anaphylaxis - recognition and management Emergency kits - what it should contain and how to buy one Your doctors on call - how to contact our on call doctors for emergency advice How to use Hyalase safely - when to use it / recognise mechanism of action, how prescription in an emergency works and how to give the hyalase Practical and to include demonstration of Hyalase injection Our added benefits services for safety and convenience Day two Arrive and coffees (10.00) introduction and expectations (10.00-10.30) Structure of the training (10.30-11.00) Formal written examination covering key areas of THEORY for Dermal Filler injections: Anatomy, Physiology, Products and Complications. This will highlight early on if any important areas need to be covered in more detail for the students (11.00 - 1200) - Break for lunch - Practical session commences - (12.30 - 1800) - and in total on average we have scope for one model per 30 minutes on both of the Dermal filler days, so that’s a potential for 10 in total for a class size of maximum 4, which will give good hands on experience, as the way we train is to allow several people the opportunity to be involved with each patient - e.g. splitting into the phases of treatment, which allows the trainees to understand the concept of the treatment process. That would be - consultation, consent, marking up, readying equipment, performing the injection, providing advice and aftercare. DAY THREE AND FOUR BOTOX FOUNDATION COURSE Day three Arrive and coffees (10.00) introduction and expectations (10.00 – 10.30) Structure of the training (10.30 – 11.00) Formal written examination covering key areas of THEORY for Botox Application: Anatomy, Physiology, Products and Complications. This will highlight early on if any important areas need to be covered in more detail for the students (11.00 - 1200) - Break for lunch - Practical session commences - (12.30 - 1800) - and in total on average we have one model per 30 minutes on both the botox and days, so that’s a potential of 10 in total for a class size of 4, which will give good hands on experience, as the way we train is to allow several people the opportunity to be involved with each patient - e.g. splitting into the phases of treatment, which allows the trainees to understand the concept of the treatment process. That would be - consultation, consent, marking up, readying equipment, performing the injection, providing advice and aftercare. Day four Observed Treatment Process Examination The participants will be tested on the following key facets of safe practical care: Consultation process - rapport and understanding what the client wants Safe consent Marking and photographs Technical skill of injection Atercare provision and safety netting (eg if this happens do this / call me) 1 model will be provided for Botulinum (3 area) treatment and 1 - 2 clients for filler to ensure that each of the key anatomical areas covered are observed. Morning = Botulinum (0900 - 1230) Afternoon = Botulinum and Option Dermal fillers (1330 - 1630) Conclusion Candidates given session and refreshments and discussion regarding Case Studies and further support. (1700 - 1800)

The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.

Level 2 Food Safety and Hygiene in Catering Course

Personal Trainer and qualified Strength & Conditioning coach. All levels from beginner to elite athlete welcome.

Our *NEW* Mini First Aid Baby Proofing class is our second class, designed for parents and carers of babies and children over 3 months. It can be taken after our 2 hour Baby and Child First Aid class, or in isolation for those parents who are starting their weaning journey, or have a baby on the move!

Tailored Beginners Introductory Package Just for You! Level 7 Training Courses Dermal fillers in aesthetics injectables are widely recognized as one of the most trusted non-surgical facial aesthetic procedures. They remain the preferred choice for many clients, especially as an effective solution for addressing wrinkles. Our Beginner Aesthetic Practitioners have widely embraced this particular package as an essential offering for well over a decade. Foundation Dermal Filler Training Course Muscle Relaxation Upper face 3 area Botox HA Skin Boosters Training Course PRP Face & Hair Training Course Microneedling Training Course (DermaPen) Online training courses are available for the theoretical components of beginner-level Dermal Filler and Muscle Relaxation. To gain practical experience, participation in the hands-on sessions on real-models is recommended. This course Theory & Practice will help you to understand: We will cover all you need to know in order for you to treat your patients confidently and safely. The Theory & Practice will cover: Anatomy and physiology of Human Body Anti-Ageing Characteristic of the ideal skin booster Product Use & introduction Treatment Method and Care Contraindication Complication management Pre & Post-treatment advices Using Products like Toskani, Skinecos, Jalupro etc. Utilize products specifically recommended for the middle and lower parts of the face, along with other sensitive areas like the neck, décolletage, hands, or knees. Real models will be provided by us for Practical Hands-on Experience assisted an guided by our Professional Expert Trainers Entry requirements Level – Beauty Therapist Dental Nurse Physiotherapist Registered Medical professional Holds at least 6 months experience with needles (micro-needling, microblading, tattooing, vaccinations, phlebotomy and more) or any medical experience. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) FOUNDATION ONE -2- ONE TRAINING Beginner in Aesthetic Online Video Presentation for Theory Practical with Hands-On in Clinic on Real Model Dermal Fillers & Skin Booster INSURED TRAINING COURSE ALL COURSES ARE LEVEL 7CPD CERTIFICATES Notice! (We don’t charge VAT)

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan