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68 Telecommunications courses

Managing EC2 and VPC: AWS with Python and Boto3 Series

By Packt

Learn how to implement EC2 and VPC resources on AWS using the Python API: Boto3! Implement your infrastructure with code!

Managing EC2 and VPC: AWS with Python and Boto3 Series
Delivered Online On Demand4 hours 28 minutes
£64.99

Asbestos Awareness - CPD Accredited

5.0(10)

By Apex Learning

Anybody who works on the fabric of a building, built or refurbished before 2000, could potentially be exposed to asbestos. Not just those that work with asbestos directly. The Control of Asbestos Regulations 2012 requires anyone who is likely to be exposed to or disturb asbestos at work to undertake asbestos awareness training. This Asbestos Awareness bundle is ideal for all tradespeople and anyone who has responsibility for the management and upkeep of buildings. The Asbestos Awareness Level 2 course has been crafted with the help of industry experts and explains why Asbestos remains a palpable threat in the 21st Century. However, with this training, you will be able to identify hazardous items or buildings and handle them without fear of long-term illnesses. By understanding the facts, you will know how to react. Along with this Asbestos Awareness Level 2, you will get 10 premium courses, original hardcopy certificate, transcript and a student ID card. This Asbestos Awareness Level 2 Bundle Consists of the following Premium courses: Course 01: Asbestos Awareness Level 2 Course 02: Asbestos Surveyor Training Course 03: Environmental Health Course 04: Diploma in Construction Management Course 05: Construction Safety Course 06: COSHH Training and Safety - Level 2 Course 07: Fire Safety Awareness Level 2 Course 08: Manual Handling Level 2 Course 09: DSEAR Training Course 10: RIDDOR Training Course 11: First Aid Training Increase your knowledge of dangerous substances and be prepared to deal with Asbestos if you encounter it during your work or social life. This course presents crucial information about Asbestos and related materials, meaning you will be able to protect yourself whenever necessary. Curriculum Course 01: Asbestos Awareness Level 2 Explained Identification Law Risk Factors Surveys and Risk Assessment Awareness & Safety Asbestos-Containing Waste (ACW) Disposal Accidental Disturbance of ACMs and Dealing with Emergencies Course 02: Asbestos Surveyor Training Introduction Health Effects Asbestos-Containing Materials and Their Properties Management Risk Assessments and Legislative Requirements Surveying Bulk Sampling Procedures and Strategies Survey Report, Quality Assurance and Quality Control Personal Decontamination Course 03: Environmental Health Intro to Environmental Health Waste, Pollution and Pollutants Environment, Pollution, Climate Change and Health Recovering Resources and Managing Waste Food Waste Plastic Air Pollution Water Environmental Sustainability Course 04: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Course 05: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues Working at Height Excavation Work and Confined spaces Work Equipment Manual and Mechanical Handling Chemical and Biological Health Hazards and Control Electrical Hazards and Control Fire Hazards and Control Course 06: COSHH Training and Safety - Level 2 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 07: Fire Safety Awareness Level 2 Introduction to Fire Safety Fire Safety Law Measures of Fire Safety Evacuation Procedures Course 08: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 09: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 10: RIDDOR Training Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks RIDDOR Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Asbestos Awareness Level 2. It is available to all students, of all academic backgrounds. Requirements Our Asbestos Awareness Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificates will increase the value in your CV and open you up to multiple job sectors such as: General maintenance workers Painters and decorators Plasterers Construction workers Roofers Shop fitters Gas fitters Heating and ventilation engineers Demolition workers Telecommunication engineers Fire/burglar alarm installers Architects Building surveyors Certificates Certificate of completion Digital certificate - Included

Asbestos Awareness - CPD Accredited
Delivered Online On Demand
£53

Developing with S3 - AWS with Python and Boto3 Series

By Packt

S3 is by far the most popular AWS service out there and the demand is only increasing! Most of the Fortune 500 companies, mid-size companies, and start-ups are making use of it heavily! In this course, you will learn the ins and outs of S3 and how to implement solutions with S3.

Developing with S3 - AWS with Python and Boto3 Series
Delivered Online On Demand3 hours
£48.99

Build and Deploy Lambda Functions: AWS with Python and Boto3

By Packt

Learn how you can develop and deploy Java, Python, NodeJS Lambda Functions and manage them using Python and Boto3!

Build and Deploy Lambda Functions: AWS with Python and Boto3
Delivered Online On Demand3 hours 30 minutes
£33.99

Learn RabbitMQ: Asynchronous Messaging with Java and Spring

By Packt

Learn RabbitMQ: Asynchronous Messaging with Java and Spring

Learn RabbitMQ: Asynchronous Messaging with Java and Spring
Delivered Online On Demand2 hours 37 minutes
£11.99

Service Helpdesk & Technical Support Course

4.5(3)

By Studyhub UK

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£10.99

Telesales Executive Training: Excellence in Sales Communication

4.5(3)

By Studyhub UK

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

Telesales Executive Training: Excellence in Sales Communication
Delivered Online On Demand2 hours 13 minutes
£10.99

Business English and Communication Skills

4.5(3)

By Studyhub UK

Unleash the power of words and elevate your professional interactions with our 'Business English and Communication Skills' course. In an age where the business realm is expanding beyond borders, mastering the lingua franca of commerce becomes quintessential. This course not only refines your grasp of English grammar but also delves deep into the nuances of business writing. Navigate complex sentences, impeccable punctuation, and sidestep common errors, all while bolstering your telecommunication aptitude and fostering unmatched customer service skills. Learning Outcomes Enhance proficiency in business writing and articulation. Understand and apply the foundational principles of English grammar. Craft and structure sentences that resonate clarity and confidence. Recognise and rectify prevalent mistakes in written English. Acquire superior communication techniques, including adept telephone skills. Why choose this Business English and Communication Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Business English and Communication Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Business English and Communication Skills course for? Professionals seeking to advance their business communication acumen. Students aiming to venture into the corporate world. Entrepreneurs desiring effective communication with global clients. Administrative staff keen on polishing written and verbal interactions. Customer service representatives aspiring for excellence. Career path Business Communication Specialist: £35,000 - £45,000 Corporate Trainer: £30,000 - £40,000 Public Relations Manager: £40,000 - £55,000 Technical Writer: £30,000 - £50,000 Business Analyst: £40,000 - £60,000 Customer Service Manager: £28,000 - £38,000 Prerequisites This Business English and Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business English and Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business English and Communication Skills Module 1: Business Writing Skills 00:42:00 Module 2: The Basics of Grammar 00:13:00 Module 3: The Basics of Sentence 00:08:00 Module 4: Structure of Sentence 00:16:00 Module 5: Question 00:11:00 Module 6: Punctuation & Capitalisation 00:21:00 Module 7: Spelling 00:24:00 Module 8: Common Mistakes & Ways to Improve 00:18:00 Module 9: Communication Skills 00:27:00 Module 10: Business Telephone Skills 00:21:00 Module 11: Customer Service 00:18:00 Assignment Assignment - Business English and Communication Skills 00:00:00

Business English and Communication Skills
Delivered Online On Demand3 hours 39 minutes
£10.99
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