Name: Business Analysis Practice Course - BCS Practitioner
Price: 950 GBP
Availability: InStock

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					<div><p>Do you want to learn trigonometry, the language of electrical engineering? This course will teach you all the essential trigonometry concepts to succeed in your electrical engineering studies and career.</p><p>Trigonometry is a branch of mathematics that deals with the relationships between the sides and angles of triangles. It is an essential tool for electrical engineers, who use it to design and analyze electrical circuits and systems.</p><p>But this course offers more than just an exploration of triangles and angles. Modules such as The Pythagorean Theorem, Trig Functions &amp; Tangents, and The Unit Circle delve deeper into the core of trigonometry, unearthing the powerful tools and concepts that are integral to solving complex electrical engineering problems. These lessons act as the stepping stones to the pinnacle of trigonometric mastery - Trig Identities, Product to Sum Formulas, and Double &amp; Half Angle Formulas. Here, the true essence of trigonometry in electrical engineering is laid bare, empowering learners to approach even the most daunting engineering challenges confidently.</p><p>This course will teach you all the trigonometry concepts you need to succeed in your electrical engineering studies and career. You will also learn about right triangles, oblique triangles, the Pythagorean theorem, trigonometric functions, the unit circle, and more.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Understand the fundamental principles of trigonometry.</span>
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										<span>Apply trigonometric concepts to electrical engineering problems.</span>
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										<span>Master the use of the Pythagorean theorem in solving engineering problems.</span>
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										<span>Gain proficiency in identifying and working with unique triangles and ratios.</span>
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										<span>Develop skills in utilizing trig functions and tangents.</span>
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										<span>Comprehend the relevance and application of the unit circle in engineering.</span>
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										<span>Solve complex engineering problems using trig identities, product to sum formulas, and trig functions in the time domain.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Comprehensive coverage of trigonometry tailored for electrical engineering.</span>
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										<span>Structured modules for easy understanding and application.</span>
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										<span>Gain valuable insights and knowledge applicable to real engineering problems.</span>
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										<span>Improve problem-solving skills in electrical engineering.</span>
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										<span>Opportunity to learn from expert educators in the field.</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Electrical Engineer</span>
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										<span>Power Systems Engineer</span>
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										<span>Control Systems Engineer</span>
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										<span>Electronics Engineer</span>
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										<span>Telecommunications Engineer</span>
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										<span>Instrumentation Engineer</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>Basic knowledge of mathematics.</span>
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										<span>Interest in electrical engineering.</span>
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										<span>Willingness to learn and solve complex problems.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Trigonometry for Electrical Engineering</strong></td>
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					<td>▶</td>
					<td>Module 01: Introduction</td><td><span>🕐 00:08:00</span></td>
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					<td>Module 02: Point Lines &amp; Angles</td><td><span>🕐 00:13:00</span></td>
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					<td>Module 03: Intersecting &amp; Parallel Lines Triangles</td><td><span>🕐 00:11:00</span></td>
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					<td>Module 04: Triangles</td><td><span>🕐 00:22:00</span></td>
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					<td>Module 05: The Pythagorean Theorem</td><td><span>🕐 00:10:00</span></td>
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					<td>Module 06: Unique Triangles &amp; Ratios</td><td><span>🕐 00:13:00</span></td>
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					<td>Module 07: Trig Functions &amp; Tangents</td><td><span>🕐 00:34:00</span></td>
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					<td>Module 08: The Unit Circle</td><td><span>🕐 01:20:00</span></td>
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					<td>Module 09: Trig Identities</td><td><span>🕐 00:42:00</span></td>
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					<td>Module 10: Product to Sum Formulas</td><td><span>🕐 00:23:00</span></td>
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					<td>Module 11: Double &amp; Half Angle Formulas</td><td><span>🕐 00:32:00</span></td>
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					<td>▶</td>
					<td>Module 12: Trig Functions in the Time Domain</td><td><span>🕐 00:17:00</span></td>
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					<td colspan="4"><strong>Assignment</strong></td>
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					<td><i></i></td>
					<td>Assignment - Trigonometry for Electrical Engineering</td><td><span>🕐 00:00:00</span></td>
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				</tbody></table></div>

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Skill Up

Electrical

Trigonometry

Electrical Engineering

Electrotechnical

Electrical Design

Electrical engineering (EE)

Unleash the power of trigonometry for electrical engineering! Master the essential trigonometry concepts to succeed in electrical engineering, from basic angles and triangles to advanced identities and formulas.

Trigonometry for Electrical Engineering

General Admission

Duco Digital Training

Business Process Model & Notation (BPMN)

Business Analysis

Business Process Management (BPM)

Business & Management

Business Process Modeling

Business & Marketing

Business Model Canvas

Duco Digital Training's Practitioner course in BCS Requirements Engineering develops your skills in the understanding and application of elicitation, analysis and management of business analysis requirements.

Modelling Business Processes - BCS Practitioner

<p><strong>Are you looking for the perfect way to advance your career in the electrical engineering industry?</strong></p><p>High Voltage Generation is one of the most important and complex aspects of electrical engineering. It involves the generation, transmission, and distribution of high-voltage electricity at levels far beyond the capacity of conventional electrical systems. This highly complex system is used in a variety of industries, including power generation and transmission, industrial automation, and telecommunications.</p><p><strong>Look no further than the Electrical Engineering - High Voltage Generation course. This comprehensive course will equip you with all the knowledge and skills you need to succeed in your electrical engineering career. </strong></p><p>When it comes to getting the best out of your Electrical Engineering - High Voltage Generation course, you want to be sure that the training and learning activities are of the highest standard. This is why the Electrical Engineering - High Voltage Generation course is accredited by the CPD Quality Standards (CPD QS) accreditation. The CPD QS accreditation assures that the course content is relevant, reliable, and up-to-date.</p><p>When you enrol in the Electrical Engineering - High Voltage Generation course, you'll have access to dedicated tutor support and 24/7 customer support. This means that you'll always have someone to turn to if you have any questions or need help with any aspect of the course.</p><p>By enrolling in the Electrical Engineering - High Voltage Generation course, you can gain a comprehensive introduction to the subject and master the necessary skills to become an expert in this field.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>With exclusive detailed video modules, this Electrical Engineering - High Voltage Generation course covers all the relevant topics to High Voltage Generation Jobs. From beginners to advanced ways of learning allows you to gather a better understanding of High Voltage Generation.</p><p><strong>Course Curriculum:</strong></p><ul><li>Module 1- Introduction to Electrical Power System and High Voltage</li><li>Module 2- Types of High Voltage</li><li>Module 3- Generation of High Voltage AC at Power Frequency</li><li>Module 4- Generation of High Voltage High Frequency AC</li><li>Module 5- Generation of High Voltage Impulse Part 1</li><li>Module 6- Generation of High Voltage Impulse Part 2</li><li>Module 7- Generation of High Voltage DC Part 1</li><li>Module 8- Generation of High Voltage DC Part 2</li></ul><p><strong>Assessment </strong></p><p>Simple and automated assessment processes sweeten the procedure of evaluation. You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Electrical Engineering - High Voltage Generation course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Electrical Engineering - High Voltage Generation course is designed for everyone. There are no formal entry requirements, so anyone is welcome to join.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Once you've successfully completed the Electrical Engineering - High Voltage Generation course, you'll be equipped with a range of invaluable skills and knowledge that will help you to advance your career in the electrical engineering industry.</p>
                        </div>

One Education

Electrical Engineering - High Voltage Generation Course

Duco Digital Training's course in BCS Requirements Engineering Practitioner develops your skills in the understanding and application of elicitation, analysis and management of business analysis requirements.

Requirements Engineering - BCS Practitioner

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>DevOps Engineers<br />Software Developers<br />Telecommunications Professionals<br />Architects<br />Quality Assurance &amp; Site Reliability Professionals</p>Overview<p>Automate basic freestyle projects<br />Jenkins Pipelines and Groovy Programming<br />Software lifecycle management with Jenkins<br />Popular plugins<br />Scaling options<br />Integrating Jenkins with Git and GitHub (as well as other Software Control Management platforms)<br />Triggering Jenkins with Webhooks<br />Deploying into Docker and Kubernetes<br />CI / CD with Jenkins</p><p>This course covers the fundamentals necessary to deploy and utilize the Jenkins automation server. Jenkins enables users to immediately begin automating both their individual and collaborative workflows. Jenkins is a proven solution for a wide variety of tasks ranging from the helpful automation of scripts (such as Python and Ansible) to creating complex pipelines that govern the technical parts of not only Continuous Integration, but Continuous Delivery (CI/CD) as well. Jenkins is free, open source, and easily controlled with a simple web- based UI- it can be expanded by third party plugins and is deployable on nearly any on-site (Linux, Windows and Mac) or cloud platform.</p></div><div id="course-pills-2"><h4>Overview of Jenkins</h4><ul><li>Overview of Continuous Integration and Continuous Deployment (CI/CD)</li><li>Understanding Git and GitHub</li><li>Git Branching</li><li>Methods for Installing Jenkins</li><li>Jenkins Dashboard</li><li>Jenkins Jobs</li><li>Getting Started with Freestyle Jobs</li><li>Triggering builds</li><li>HTTP Web Hooks</li><li>Augmenting Jenkins with Plugins</li><li>Overview of Docker and Dockerfile for Building and Launching Images</li></ul><h4>Pipeline Jobs for Continuous Integration and Continuous Deployment</h4><ul><li>Pipeline Build Stage</li><li>Pipeline Testing Stage</li><li>Post Build actions</li><li>SMTP and Other Notifications</li><li>Programming Pipelines with Groovy</li><li>More Groovy Programming Essentials</li><li>Extracting Jenkins Data Analytics to Support Project Management</li><li>Troubleshooting Failures</li><li>Auditing stdout and stderr with Jenkins</li><li>Jenkins REST API</li><li>Controlling Jenkins API with Python</li><li>Jenkins Security</li><li>Scaling Jenkins</li><li>Jenkins CLI</li><li>Building a Kubernetes Cluster and Deploying Jenkins</li><li>How to start successfully using Jenkins to automate aspects of your job the moment this course ends.</li></ul></div>

Nexus Human

CI/CD

Jenkins

Jenkins Automation Essentials

<p>In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: What's Different about Good Customer Service?</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Customer Service Communication Strategies</li><li>Module 05: Aspects of Phone Etiquette</li><li>Module 06: Building Rapport Over the Phone</li><li>Module 07: Inbound and Outbound Calls</li><li>Module 08: Active Listening and Managing Tough Callers</li><li>Module 09: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify key principles of effective phone-based customer service strategies.</li><li>Apply techniques for building rapport and managing tough callers effectively.</li><li>Demonstrate active listening skills and handle inbound and outbound calls proficiently.</li><li>Utilize problem-solving strategies to address customer inquiries and concerns.</li><li>Manage interoffice calls, voicemail, and intra-organisation dealings professionally.</li><li>Evaluate customer service performance through effective measurement techniques.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Phone-Based Customer Service Training <span>2:49:55</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction to Customer Service		</span>

                                                    <span>13:13</span>

                                                        
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                                                    <span>2: Module 02: What's Different about Good Customer Service?		</span>

                                                    <span>06:30</span>

                                                        
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                                                    <span>3: Module 03: Customer Relationship Management		</span>

                                                    <span>06:30</span>

                                                        
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                                                    <span>4: Module 04: Customer Service Communication Strategies		</span>

                                                    <span>14:06</span>

                                                        
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                                                    <span>5: Module 05: Aspects of Phone Etiquette		</span>

                                                    <span>16:17</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Building Rapport Over the Phone		</span>

                                                    <span>12:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Inbound and Outbound Calls		</span>

                                                    <span>11:39</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Active Listening and Managing Tough Callers		</span>

                                                    <span>16:03</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Managing Interoffice Calls and Voicemail		</span>

                                                    <span>07:17</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Problem Solving over the Phone		</span>

                                                    <span>35:10</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: Module 11: Intra Organisation Dealings		</span>

                                                    <span>22:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>12: Module 12: Measuring Customer Service</span>

                                                    <span>06:59</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>13: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Customer service representatives seeking to enhance phone-based communication skills.</li><li>Call centre agents aiming to improve customer interactions and satisfaction.</li><li>Sales professionals interested in refining their phone etiquette and communication strategies.</li><li>Frontline staff members tasked with handling inbound and outbound calls effectively.</li><li>Team leaders or supervisors responsible for managing and monitoring phone-based customer service.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Advisor</li><li>Call Centre Operator</li><li>Sales Representative</li><li>Receptionist</li><li>Customer Support Specialist</li><li>Telecommunications Operator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Phone-Based Customer Service Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">CISSP certification is a globally recognized standard of achievement that confirms an individual&#39;s knowledge in the field of information security.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Through the Information Systems Security Professional Certification - (CISSP) Course you will gain the foundational knowledge to fully prepare for the exam, including a comprehensive understanding of the CISSP  CBK  8 domains.&nbsp;The course will teach you to protect resources using access control methods and cryptography, to plan a secure environment aligned with organizational objectives, compliance requirements, and industry-standard architectures. You will learn to develop operational security and continuity through preventive and recovery mechanisms. You will understand security architecture and models, how to handle security management practices, understand telecommunications and networking security.</span></p><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why choose this course</strong></h3><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Earn an</span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;e-certificate upon successful completion.</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Get 24/7 help or advice from our email and live chat teams</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Full Tutor Support on Weekdays</span></li>
</ul><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Design</strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You are taught through a combination of</span></p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Video lessons</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Online study materials</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Mock exams</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Multiple-choice assessment</span></li>
</ul><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for &pound;9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for &pound;15.99, which will reach your doorsteps by post.</span></p><div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
</div><div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Information Systems Security Professional Certification - (CISSP) Course</strong> is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.</p>
</div><div fr-original-style="" style="box-sizing: border-box;">
</div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">
                                </div>
                            </div>
                        </div>

Janets

Information Security (IS)

Certified Cryptocurrency Investigator Course (CCI)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

Information Systems Security Professional Certification - (CISSP) Course

<p><span>Managing a business can be critical at times</span><span>,</span><span> especially when you are new to the vast areas of </span><b>business process management</b><span>;</span><span> you need some guidance to get the job done correctly. This </span><b>business process management guide</b><span> breaks down this multi-layered task into several modules. This way, in a few simple steps, you will </span><span>gain an in-depth understanding of</span> <b>what business process management</b><span> is. You will learn how every department of an organisation works and how your input can make these processes easier. </span></p>
<p><strong>Learning Outcomes of The <b>Business Process Management:</b></strong></p>
<ul>
<li><span>Get an overview of the management aspect of any business and/or organisation</span></li>
<li><span>Learn the fundamentals of </span><b>business process management system</b><b>s</b></li>
<li><span>Recognise the pattern among any business process and optimis</span><span>e</span><span> them in an effective way</span></li>
<li><span>Understand every stage of the life cycle of business processes</span></li>
</ul>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn a digital Certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer</span><span>,</span><span> tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full tutor support on weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span><span>:</span></p>
<ul>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. </span><span>A </span><span>print</span><span>ed</span><span> copy by post is also available at an additional cost of </span><span>£</span><span>9.99</span><span>,</span><span> and PDF Certificate</span><span>s</span><span> a</span><span>re</span> <span>£</span><span>4.99.</span></p>
<div>
<h3><strong>Who is this course for?</strong></h3>
</div>
<div>
<p><span>This </span><b>business process management online </b><span>course </span><span>is a must for anybody looking to start or aspiring to be a better business manager. It will also be helpful to aspiring business analysts.</span></p>
<h3><b>Career Path</b></h3>
<p><span>The course is suitable for those in the roles of:</span></p>
<ul>
<li><span>Business Manager</span></li>
<li><span>Business Improvement Manager</span></li>
<li><span>Business Analyst / Business Process Analyst</span></li>
<li><span>Project Manager</span></li>
</ul>
</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">**Business Management**</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: Basics of Business Process Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Fundamentals of Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Business Process Life Cycle</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Vision, Design &amp; Execution Phase of Business Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Vision Phase</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Design Phase</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Execution Phase</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Monitoring &amp; Optimising Phase of Business Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Monitoring Phase</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Optimising Phase</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Project Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Project Management</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Marketing, Positioning and Pricing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing and Its Components</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Positioning and Pricing</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Selling and Negotiating</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selling and Negotiating</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Leadership and Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Five Practices and Change Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Five Practices</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Critical Thinking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Critical Thinking</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Business Relationship Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Relationships</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Meeting Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meeting Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Infrastructure of the Information Technology for Business Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>IT Infrastructure and Emerging Technologies</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Foundations of Business Intelligence : Databases and Information Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Telecommunications, Internet, and Wireless Technology</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Securing Information Systems</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Key System Applications for the Digital Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Achieving Operational Excellence and Customer Intimacy: Enterprise Applications</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>E-Commerce : Digital Markets, Digital Goods</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Knowledge Management Systems</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Master of Business Management (MBM)

International Business Management

Business Process Management

Thinking about a career in Business Analysis?

The BCS Practitioner Certificate in Business Analysis has been designed to provide valuable learning for those in roles such as business analyst, business architect, business systems analyst, data analyst, enterprise analyst, management consultant, process analyst, product manager, product owner, project manager, and systems analyst.

Business Analysis Practice Course - BCS Practitioner

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a professional in the Telecommunications industry with our EUSR SHEA Telecommunications Card Training</strong></h1><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Overview</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Energy Utilities Skills Register Safety Health Environmental Awareness EUSR SHEA Telecommunications Card Training is designed for professionals working in telecommunication-related industries, such as Telephone Exchanges, on the network, customer properties and more. The course equips participants with essential knowledge and skills to ensure safe and environmentally responsible practices on work sites near telecommunication environments. Upon completion, you&rsquo;ll receive the coveted <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">EUSR SHEA Telecommunications Card</strong>, which demonstrates your commitment to maintaining the highest standards of health, safety, and environmental protection in your field.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Key Benefits</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence to manage and mitigate risks associated with telecommunication-related work sites</li><li fr-original-style="" style="box-sizing: border-box;">Boost your credibility and employability with an industry-recognised certification</li><li fr-original-style="" style="box-sizing: border-box;">Learn from experienced professionals with real-world expertise</li><li fr-original-style="" style="box-sizing: border-box;">Stay up-to-date with the latest regulations and best practices in the field</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Course Content</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our EUSR SHEA Telecommunications Card Training covers the following essential topics:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 1:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Understanding our workplace responsibilities</span><br fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 2:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Understanding the effects of our work on the environment</span><br fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 3:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Identifying and controlling risks</span><br fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 4:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Common hazards and controls in the workplace</span><br fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 5:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Occupational health hazards</span><br fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 6:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Responding to emergencies</span><br fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Module 17:</span> <span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Working safely underground, in the highway and overhead <br fr-original-style="" style="box-sizing: border-box;"></span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Course Format</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Duration: 1-day intensive training</li><li fr-original-style="" style="box-sizing: border-box;">Delivery: In-person and live virtual classes available via Zoom/Microsoft Teams (book remote EUSR SHEA Water card courses below on our calendar)</li><li fr-original-style="" style="box-sizing: border-box;">Assessment: End-of-module multiple-choice test</li><li fr-original-style="" style="box-sizing: border-box;">Certification: EUSR SHEA telecommunication Card, valid for three years (Virtual &amp; Plastic)</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Who Should Attend</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Telecommunications industry professionals</li><li fr-original-style="" style="box-sizing: border-box;">Construction workers and contractors working near telecommunication sources</li><li fr-original-style="" style="box-sizing: border-box;">Environmental officers and consultants</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety professionals</li><li fr-original-style="" style="box-sizing: border-box;">Engineers and technicians in telecommunication-related industries</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Why Choose Us</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Trusted by leading companies and professionals in the Health &amp; Safety industry</li><li fr-original-style="" style="box-sizing: border-box;">Experienced trainers with real-world expertise</li><li fr-original-style="" style="box-sizing: border-box;">Flexible training options to suit your needs</li><li fr-original-style="" style="box-sizing: border-box;">Excellent pass rates and customer satisfaction</li><li fr-original-style="" style="box-sizing: border-box;">Dedicated support throughout your learning journey</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Cross Compliance Training Limited

Telecommunications

EUSR

Become a professional in the Telecomms industry with our EUSR SHEA Telecommunications Card Training
Overview

Our Energy Utilities Skills Register Safety Health Environmental Awareness EUSR SHEA Telecommunications Card Training is designed for professionals working in telecommunication-related industries, such as Telephone Exchanges, on the network, customer properties and more. The course equips participants with essential knowledge and skills to ensure safe and environmentally responsible practices on work sites near telecommunication environments. Upon completion, you’ll receive the coveted EUSR SHEA Telecommunications Card.

EUSR SHEA Telecommunications Course

Redhill

<h3><b>Telecomms training course description</b></h3>
      <p>A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>List and describe components of the PSTN. </li>
					<li>Explain how calls are made over the PSTN</li>
					<li>Compare analog and digital transmission methods.</li>
                    <li>Describe the technologies within the transport plane.</li>
                    <li>Recognise the benefits of extra features available in today's telephone networks. </li>
                  </ul>
       
        <h5>
        <b>Telecomms training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone new to the Telecommunications industry.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Telecomms training course contents</b></h3>
      <ul>
				<li>Telephone network architecture </li><p>
Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs.

</p><li>Making a call - some basics </li><p>
Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services.

</p><li>Analogue vs Digital </li><p>
Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods.

</p><li>PBXs </li><p>
PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables.

</p><li>Transmission methods </li><p>
Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave.

</p><li>Signalling </li><p>
Analogue signalling, loop start, earth calling, E&amp;M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2.

</p><li>Transport planes </li><p>
PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM.

</p><li>Networks </li><p>
Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS.

</p><li>Other network access </li><p>
Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL.

</p><li>Other Services </li><p>
Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services.

</p><li>Mobile communications </li><p>
3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE.

</p><li>VoIP overview </li><p>
What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.
</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Telecommunications Introduction

<h3><b>Overview</b></h3><p><span>With the ever-increasing demand for </span><span>Network Engineering</span><span> in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Network Engineering  may be.</span></p><p><span>Learning about Network Engineering  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Network Engineering . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Network Engineering  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</span></p><p><span>The self-paced online learning methodology by compete high in this Network Engineering  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</span></p><p><span>Instead of searching for hours, enrol right away on this Network Engineering  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</span></p><h3><b>Who is this course for?</b></h3><p><span>While we refrain from discouraging anyone wanting to do this Network Engineering  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</span></p><ol><li><span>Anyone looking for the basics of Network Engineering ,</span></li><li><span>Jobseekers in the relevant domains,</span></li><li><span>Anyone with a ground knowledge/intermediate expertise in Network Engineering ,</span></li><li><span>Anyone looking for a certificate of completion on doing an online training on this topic,</span></li><li><span>Students of Network Engineering , or anyone with an academic knowledge gap to bridge,</span></li><li><span>Anyone with a general interest/curiosity</span></li></ol><h3><b>Career Path</b></h3><p><span>This Network Engineering  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</span></p><p><span> </span></p><h3></h3><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 01 Introduction to Telecommunications</h4><div><div><ul><li><div>
<span></span><h5>
Module 01 Introduction to Telecommunications</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 02 Signals Carries Over The Network</h4><div><div><ul><li><div>
<span></span><h5>
Module 02 Signals Carries Over The Network</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 03 Transmission</h4><div><div><ul><li><div>
<span></span><h5>
Module 03 Transmission</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 04 Mobile Communications</h4><div><div><ul><li><div>
<span></span><h5>
Module 04 Mobile Communications</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 06 Global System For Mobile Communications</h4><div><div><ul><li><div>
<span></span><h5>
Module 06 Global System For Mobile Communications</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 07 Application Services of Telecommunication Network</h4><div><div><ul><li><div>
<span></span><h5>
Module 07 Application Services of Telecommunication Network</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Overview
With the ever-increasing demand for Network Engineering in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Network Engineering may be.
Learning about Network Engineering or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Network Engineering . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Network Engineering is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.
The self-paced online learning methodology by compete high in this Network Engineering course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!
Instead of searching for hours, enrol right away on this Network Engineering course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.
Who is this course for?
While we refrain from discouraging anyone wanting to do this Network Engineering course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:
Anyone looking for the basics of Network Engineering ,
Jobseekers in the relevant domains,
Anyone with a ground knowledge/intermediate expertise in Network Engineering ,
Anyone looking for a certificate of completion on doing an online training on this topic,
Students of Network Engineering , or anyone with an academic knowledge gap to bridge,
Anyone with a general interest/curiosity
Career Path
This Network Engineering course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.
 


Course Curriculum
Module 01 Introduction to Telecommunications
Module 01 Introduction to Telecommunications

00:00
Module 02 Signals Carries Over The Network
Module 02 Signals Carries Over The Network

00:00
Module 03 Transmission
Module 03 Transmission

00:00
Module 04 Mobile Communications
Module 04 Mobile Communications

00:00
Module 06 Global System For Mobile Communications
Module 06 Global System For Mobile Communications

00:00
Module 07 Application Services of Telecommunication Network
Module 07 Application Services of Telecommunication Network

00:00

Compete High

Online Course Marketing

CompTIA Network+

Networking Skills

IT Networking Fundamentals

Computer Networking

Network Engineering

<h3><b>Transmission demystified training course description</b></h3> 
				<p>Transmission is the process of sending information along a medium of, copper, fibre or wireless. This course looks at transmission techniques for both telecommunications and data communications with a particular focus on Microwave, SDH, DWDM transmission. The course aims to demystify these technologies by explaining all the buzzwords used in transmission.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
          <li>Describe various transmission technologies such as multiplexing and demultiplexing.</li>
					<li>Explain how Microwave works.</li>
                    <li>Explain how SDH works.</li>
                    <li>Explain how DWDM works.</li>
                   
                  </ul>
       
        <h5>
        <b>Transmission demystified training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working in telecommunications.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Transmission demystified training course contents</b></h3>
      <ul>
				<li>Transmission basics</li><p>
Systems, media, signals. Signal degradation, noise, distortion, attenuation. Digital, analogue. Modulation, encoding.

</p><li>RF</li><p>
Frequency, wavelength. Distance / range issues, interference, Antenna, power, dB, RF propagation, testing.

</p><li>Microwave transmission</li><p>
What is microwave transmission, point to point communications, line of sight, parabolic antenna, relays, planning considerations, rain and other issues

</p><li>Wired transmissions</li><p>
Copper, Fibre, optical transmission, fibre characteristics, fibre component parts. Multi Mode Fibre (MMF). Single Mode Fibre (SMF). Fibre connections. Lasers. Attenuations, dispersion, optical signal noise ratios (OSNR) and their effects. Channel Spacing and Signal Direction. Limiting factors to single wavelength.

</p><li>Introduction to SDH</li><p>
Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH. TDM.

</p><li>SDH6</li><p>
Standards, basic units, frames, STM1 frame, bit rates, STM0, STM1, STM4, STM16, STM64, STM256, SDH architecture, rings, Add drop multiplexors. SDH network topologies, structure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH.

</p><li>WDM overview</li><p>
Multiplexing, TDM, WDM benefits. WDM standards. CWDM vs. DWDM. Four Wave Mixing (FWM). Impact and countermeasures to FWM on WDM.tructure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH.

</p><li>DWDM</li><p>
ITU G.694.1, channel and spacing. Optical Terminal Multiplexers (OTM). Optical Add/Drop Multiplexers (OADM). Adding versus dropping. Optical Amplifiers. Erbium Doped Fibre Amplifiers (EDFA). Transponders and Combiners. Optical and Electrical Cross Connects (OXCs/DXCs). Cross Connect types (Transparent/Opaque). Advantages and disadvantages of various Optical cross connects.

	</p><li>IP transmission</li><p>
Telecommunications versus data communications, IP transmission, VoIP, MPLS.
</p>
      </ul>

Transmission demystified

<h3><b>SDH training course description</b></h3>
      <p>Our SDH training course is designed for those with a basic knowledge of the principles of telecommunication digital transmission techniques. An overview of the existing transmission hierarchies and their limitations is provided with an introduction to the Synchronous Digital Hierarchy (SDH). The advantages of SDH are explained fully.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
  <li>Identify the major limitations of the PDH network.</li>
					<li>Outline the advantages of using the SDH.</li>
                    <li>Illustrate the various SDH equipment and network topologies.</li>
                    <li>Describe the principles of the SDH multiplexing structure. </li>
                  </ul>
        <h5>
        <b>SDH training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with SDH.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>It should be noted that this course will assume some basic telecommunication transmission knowledge from the delegates attending. This may be accomplished by attending the Introduction to Telecommunications course.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>SDH training course contents</b></h3>
      <ul>
				<li>Introduction to SDH </li><p>
Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH

</p><li>SDH Multiplexing Techniques </li><p>
The multiplexing principles of SDH, mapping and aligning a 2Mbit/s tributary into a TU-12, aligning the VC-12 in a TU-12, multiplexing TU-12's into a TUG-2, multiplexing TUG-2's into a TUG-3, multiplexing TUG-3's into a VC-4, the VC-4 path overhead, the STM-1 frame, the AU-4 pointer, the STM-1 section overheads, multiplexer section protection, transmission at rates higher than STM-1, concatenation line transmission functions in SDH

</p><li>SONET Multiplexing Techniques </li><p>
Mapping a DS1 tributary into a virtual tributary, aligning the VT-SPE into a VT frame, mapping the VTGs into a STS-1 SPE, the STS-1 synchronous payload envelope, the STS-1 frame SONET network sections and lines transmissions at higher rates than STS-1

</p><li>SDH Functions and Facilities </li><p>
SDH network topologies, structure of SDH equipment, synchronisation of SDH networks, protection switching in SDH networks, SDH alarm structure, SDH performance monitoring, testing of SDH, equipment and systems, network management and SDH, asynchronous transfer mode (ATM), future services and technologies

</p><li>OSI Telecommunications Network Management </li><p>
Definition of network management, managing telecom equipment, the managed object library, the management information base, the telecommunications management network (TMN), the Q3 protocol.</p>
      </ul>

SDH foundation

<h3><b>4G training course description</b></h3>
      <p>  This course is designed to give the delegate an
understanding of the technologies used within a 3G
UMTS mobile network. During the course we will
investigate the UMTS air interface and the use of
Wideband-Code Division Multiple Access (WCDMA) to
facilitate high speed data access, together with HSPA
to offer mobile broadband services. We will describe
the use of soft handover rather than hard handover
procedures and soft capacity sharing. The course
includes a brief exploration of the UMTS protocol stack
and the use of PDP Context and QoS support features.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>Explain the 3G UMTS architecture.</li>
																				<li>Describe the role of a Drifting &amp; Serving RNC.</li>
                    <li>Explain the use of ARQ &amp; HARQ for mobile broadband.</li>
                    <li>Describe how IMS integrates into the architecture.</li>
                    <li>Describe the use of Media Gateway Controllers.</li>
                    <li>Identify the temporary identities used within 3G UMTS.</li>
                  </ul>
        <h5>
        <b>4G training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working within the telecommunications area,
especially within the mobile environment.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified<br />Telecommunications Introduction
							</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>4G training course contents</b></h3>
      <ul>
				<li>LTE Introduction </li><p>
The path to LTE, 3GPP. LTE to LTE advanced.

</p><li>LTE Architecture </li><p>
The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation.

</p><li>LTE technologies </li><p>
Transmission, reception, OFDMA, multiple antenna, MIMO.

</p><li>LTE Air interface </li><p>
Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols.

</p><li>Cell acquisition </li><p>
Power on, selecting networks and cells. RRC connection. Attach procedure.
 
</p><li>Mobility management </li><p>
Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks.

</p><li>Voice and text </li><p>
IMS, QoS, policy and charging.</p>
      </ul>

4G demystified

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it</p><p>The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency.</p></div><div id="course-pills-2"><h4>Data Centre Design/Life Cycle Overview</h4><ul><li>Overview of the phases of a data centre life cycle<br />Planning, re-alignment and continuous improvement</li></ul><h4>Standards and Rating Level Definitions</h4><ul><li>Rating level history<br />Difference between Uptime and TIA-942<br />Rating level definitions<br />Redundancy options (N+1), 2N, 2(N+1)<br />Concurrent Maintainability/Compartmentalisation<br />Example configurations<br />Substation and feed requirements<br />Maintenance options<br />Operational processes guidelines/standards<br />Skill development</li></ul><h4>Building Considerations</h4><ul><li>Building location considerations<br />Floor and hanging loads requirements<br />Fire rating for walls and glass<br />Blast protection<br />Bullet proofing<br />Forced entry protection</li></ul><h4>Advanced Raised Floor &amp; Suspended Ceiling</h4><ul><li>Raised floor installation guidelines<br />Techniques to install a proper and leveled raised access floor<br />Common mistakes<br />Choosing the right tiles and their locations<br />Seismic-mitigating floor constructions<br />Choosing the correct suspended ceiling</li></ul><h4>Advanced Power</h4><ul><li>Power infrastructure layout;<br />Formulas which you should know for the data centre<br />Single Line Electrical diagrams; how to read to ensure key components are present for protection<br />Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where<br />Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where<br />Sizing of protective components<br />Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install<br />Power cabling and cable run considerations<br />PDU/DB setup and minimum requirements<br /><br />Generators;<br />Generator types: Standy/Prime/Continuous<br />Component make up and functions<br />Fuel storage and calculation<br />Paralleling of gen-sets<br />Generator room/area requirements<br /><br />UPS Systems;<br />Required specifications for UPS systems<br />How to read data sheets and select the correct UPS<br />Requirements for parallel configurations and avoid pitfalls such as single point of failures<br />How parallel installation should be done, classic mistakes made by installers and how to avoid these<br /><br />Harmonic Filters;<br />Active/Passive filters and their application<br /><br />Battery Banks;<br />Battery bank terminology<br />Designing battery banks, how to calculate, and double check the battery bank to be installed<br />Battery charging pitfalls and ensuring the right charger is being installed and used<br />Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel<br />How to test batteries correctly and make decisions on cell/block or string replacement<br />Battery casing choices; ABS, V0, V1, V2<br />Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.</li></ul><h4>Advanced Electro Magnetic Fields</h4><ul><li>Sources of EMF<br />Difference between single, three phase and bus-bar EMF<br />Options available to measure EMF and how to interpret the results from single-axes and composite measurements<br />Guidance on safe distance for equipment and humans<br />Calculation of EMF attenuation factor for shielding material permeability and saturation factors</li></ul><h4>Advanced Cooling</h4><ul><li>Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat<br />Psychometric chart and ASHRAE recommendations<br />Environmental class definitions and thermal specifications<br />Temperature/humidity measurements guideline<br />Heat dissipation methods<br />Altitude impact on temperature intake to ICT equipment<br />Floor plan setup for effective cooling<br />Differences in tile surface and supporting structure and the air-flow performance impact<br />Rack door construction and the flow performance impact<br />Equipment Delta-T and its impact<br />Optimising air flow<br />Thermal units conversions<br />Calculations for air volume displacement (CFM/CMH)<br />Cooling capacity calculations<br />Air-conditioning selection<br />De- / humidifying options<br />Air conditioning efficiency<br />SHR impact on cost saving<br />Efficiency indicator<br />New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)<br />Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs<br />Installation requirements<br />Connections to fire panel and EPO<br />Commissioning of air conditioners<br />Set points and calibration<br />CFD (Computational Fluid Dynamics)</li></ul><h4>Advanced Fire Protection</h4><ul><li>The fire triangle and elements to stop a fire<br />Detection systems in detail (VESDA, VIEW, smoke sensors)<br />Considerations for installation of sensors<br />Proper testing of smoke sensors<br />Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this<br />Details on Inert and Halocarbon systems and how to select the correct system for your data centre<br />How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations<br />Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors<br />Requirements for the fire detection panel<br />Installation verification, methods, what to check and how<br />New advanced fire suppression technologies</li></ul><h4>Design and Install Scalable Networking Cabling System</h4><ul><li>ANSI/TIA942 cabling structure topology<br />ToR, EoR Design<br />Intelligent patching systems<br />Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement<br />Standard for telecommunications labeling and administration</li></ul><h4>Environmental Specifications and Contamination Control</h4><ul><li>Acoustic noise effects, regulations, specifications and limits<br />Data centre contaminations and classifications<br />Measurements, standards and limits<br />Preventive measures and avoidance</li></ul><h4>Data Centre Efficiency</h4><ul><li>Business drivers to go Green<br />High-availability or Green?<br />Green guidelines and standards<br />How to measure it and what are acceptable numbers compared to the general industry<br />PUE classes defined by Green Grid and issues with PUE<br />Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution</li></ul><h4>Mock Exam</h4><h4>EXAM: Certified Data Centre Specialist</h4></div>

Service Design Courses (SDC)

IT Certifications

Construction Design & Management (CDM)

Certificate of Business Continuity Programme (CBCI)

Certified in Data Protection (CDP)

Certified Data Centre Specialist (CDCS)

<h3><b>LTE training course description</b></h3>
      <p>  This course is designed to give the delegate an
understanding of the technologies used within a 3G
UMTS mobile network. During the course we will
investigate the UMTS air interface and the use of
Wideband-Code Division Multiple Access (WCDMA) to
facilitate high speed data access, together with HSPA
to offer mobile broadband services. We will describe
the use of soft handover rather than hard handover
procedures and soft capacity sharing. The course
includes a brief exploration of the UMTS protocol stack
and the use of PDP Context and QoS support features.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>Explain the 3G UMTS architecture.</li>
																				<li>Describe the role of a Drifting &amp; Serving RNC.</li>
                    <li>Explain the use of ARQ &amp; HARQ for mobile broadband.</li>
                    <li>Describe how IMS integrates into the architecture.</li>
                    <li>Describe the use of Media Gateway Controllers.</li>
                    <li>Identify the temporary identities used within 3G UMTS.</li>
                  </ul>
        <h5>
        <b>LTE training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working within the telecommunications area,
especially within the mobile environment.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified<br />Telecommunications Introduction
							</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LTE training course contents</b></h3>
      <ul>
				<li>LTE Introduction </li><p>
The path to LTE, 3GPP. LTE to LTE advanced.

</p><li>LTE Architecture </li><p>
The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation.

</p><li>LTE technologies </li><p>
Transmission, reception, OFDMA, multiple antenna, MIMO.

</p><li>LTE Air interface </li><p>
Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols.

</p><li>Cell acquisition </li><p>
Power on, selecting networks and cells. RRC connection. Attach procedure.
 
</p><li>Mobility management </li><p>
Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks.

</p><li>Voice and text </li><p>
IMS, QoS, policy and charging.</p>
      </ul>

Essential LTE

<h3><b>Essential IMS training course description</b></h3>
      <p>The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This course studies the discreet elements in the IMS.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				  <li>Describe the IMS.</li>
					<li>Describe the IMS architecture.</li>
                    <li>Explain how charging, security and QoS is handled in the IMS.</li>
                    <li>Explain how the IMS supports service enablers such as Push to talk and Presence.</li>
                  </ul>
        <h5>
        <b>Essential IMS training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Telecommunications staff. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications overview</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Essential IMS training course contents</b></h3>
      <ul>
				<li>Mobile communications review </li><p>
The role of IP in telecommunications. GSM to IMS. Enhanced multimedia services, Push To, convergence, conferencing, roaming.

</p><li>What is IMS? </li><p>
What it is, why IMS, standard bodies: 3GPP, IETF, OMA, IMS services. MMD comparison.

</p><li>IMS architecture blocks 	</li><p>
Overview, IMS functions, IMS interfaces, IMS protocols, IMS elements, IMS reference points. Access network, IMS in GSM, CDMA, WiFi &amp; PSTN networks. Core network. Application, Control and Call planes.

</p><li>HSS - User database </li><p>
Identification. The user database, role of HSS, SLF and multiple HSSs. 'Normal' identities, IMPI, IMPU.

</p><li>IMS signalling: SIP </li><p>
What is SIP? SIP URI, contact address, UAs, Proxies, basic SIP call flow, SIP sessions.

</p><li>IMS other protocols </li><p>
Megaco, Diameter, XML, XCAP, COPS, RTP/RTCP, SDP, H.324M, IM and MSRP.

</p><li>Call/Session Control </li><p>
Call Session Control Functions (CSCF). Domains. Home networks, visited networks. CSCF and SIP. P-CSCF, P-CSCF discovery, P-CSCF functions. I-CSCF, DNS and I-CSCF. S-CSCF, S-CSCF functions, ENUM lookups. QoS. Example call flows.

</p><li>IMS services </li><p>
Open service platform, Application Servers, profiles, AS interface with S-CSCF. 'Normal' services (Caller ID, Call waiting, transferâ¦) Push to talk Over Cellular (PoC), IMS conferencing, Group management, IMS Presence, IMS Messaging. Other possible applications. Media servers. (MRFC, MRFP).

</p><li>Gateways </li><p>
IMS PSTN procedures, BGCF, PSTN interface. SGW, MGCF, MGW

</p><li>Charging </li><p>
Architecture, Offline, online and flow based charging, charging reference points, CCF, DIAMETER, ICID, IOI.

</p><li>IMS security </li><p>
IMS security architecture, identities, AAA, public and private user ID, service filters, Cx interface, RADIUS, Diameter protocol, 3GPP AKA, integrity, privacy, NDS, IPSEC, trust, assertion.</p>
      </ul>

Essential IMS

<h3><b>3G training course description</b></h3>
      <p>  This course is designed to give the delegate an
understanding of the technologies used within a 3G
UMTS mobile network. During the course we will
investigate the UMTS air interface and the use of
Wideband-Code Division Multiple Access (WCDMA) to
facilitate high speed data access, together with HSPA
to offer mobile broadband services. We will describe
the use of soft handover rather than hard handover
procedures and soft capacity sharing. The course
includes a brief exploration of the UMTS protocol stack
and the use of PDP Context and QoS support features.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>Explain the 3G UMTS architecture.</li>
																				<li>Describe the role of a Drifting &amp; Serving RNC.</li>
                    <li>Explain the use of ARQ &amp; HARQ for mobile broadband.</li>
                    <li>Describe how IMS integrates into the architecture.</li>
                    <li>Describe the use of Media Gateway Controllers.</li>
                    <li>Identify the temporary identities used within 3G UMTS.</li>
                  </ul>
        <h5>
        <b>3G training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working within the telecommunications area,
especially within the mobile environment.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified<br />Telecommunications Introduction
							</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>3G training course contents</b></h3>
      <ul>
				<li>D3GPP specifications </li><p>
3GPP standards body, Evolution path, Frequency and bandwidth, Conceptual model, UMTS general architecture, UTRAN architecture &amp; radio access bearer.

</p><li>CDMA principles </li><p>
CDMA principle, Code characteristics, Code requirements.

</p><li>CDMA requirements </li><p>
Synchronization, Power control, Soft handover, Rake receiver, Antenna consideration, Multi-user detection.

</p><li>Radio interface protocol architecture </li><p>
Access stratum &amp; non-access stratum, Overall protocol structure, Logical and transport channels, Physical channels, Protocol termination.

</p><li>Layer 2 Protocols </li><p>
Medium Access Control (MAC) Protocol, Radio Link Control (RLC) Protocol, Packet Data Convergence Protocol (PDCP) protocol, Radio Interface for Broadcast/Multicast Services.

	</p><li>Radio Resource Control (RRC) Protocol </li><p>
RRC Architecture, RRC Protocol State, Broadcast of information, RRC connection management, Radio bearer management, RRC connection mobility functions, Power control, Ciphering and Integrity.

</p><li>Mobile procedures </li><p>
Mobility management states and transitions, UMTS identities, Procedures in Idle mode (location updates, cell selection/ re-selection), Circuit-switched call set-up, Packet-switched context activation and context preservation, Data transfer initialization, Soft-handover procedure.

</p><li>Introduction to HSPA </li><p>
The need for high speed data, Fast HARQ, Improved scheduling, Additional channels, Soft combining, HS-DSCH codes, Uplink HSPA vs downlink HSPA, Full HSPA, Use of MIMO, Enhanced CELL_FACH.</p>
      </ul>

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