Course Description Get instant knowledge from this bite-sized LOLER Training Part - 2 course. This course is very short and you can complete it within a very short time. In this LOLER Training Part - 2 course you will get fundamental ideas of lifting operations and lifting equipment regulations, the key understanding of risk assessment and so on. Enrol in this course today and start your instant first step towards learning about the roles and responsibilities. Learn faster for instant implementation. Learning Outcome Understand the roles and responsibilities Gain in-depth knowledge of risk assessment Deepen your understanding of examination and inspection Understand the reports and defects How Much Do Construction Managers Earn? Senior - £89,000 (Apprx.) Average - £59,000 (Apprx.) Starting - £38,000 (Apprx.) Requirement Our LOLER Training Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. LOLER Training Part - 2 Module 01: Roles and Responsibilities 00:14:00 Module 02: Risk Assessment 00:26:00 Module 03: Examination and Inspection 00:32:00 Module 04: Reports and Defects 00:17:00 Assignment Assignment - LOLER Training Part - 2 00:00:00
This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, focusing on Japanese culture. After the successful completion of the course, you will be able to learn about the following, Organizational Culture: Structure & Faces of Organizational Culture. Dimensions & Macro Culture. Cultural integrity & Cross Culture. Impact on management & Energetic awareness. Diversity & Incline, External Adaptation and Internal Integrity. Organizational Values: Communication & Hierarchy. Impact on organizational Success & Value congruence. Japanese Culture. Organizational Norms: Overview of organizational Norms. Integrity Ethics. Covid-19 Impact. Organizational Norm Theory. Society Context & Social Influence. This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, focusing on Japanese culture. This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management, and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, with a focus on Japanese culture. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Behaviour Culture & Values Self-paced pre-recorded learning content on this topic. Organizational Behaviour Culture and Values Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Organizational Development Consultant Culture and Diversity Specialist Human Resources Manager Corporate Trainer Change Management Analyst Leadership Coach Employee Engagement Manager Talent Management Specialist Organizational Psychologist Diversity and Inclusion Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: When it comes to going into business online, one of the easiest and most lucrative methods is through Affiliate Marketing. This is because becoming an affiliate marketer requires no experience, no website and simple promotional techniques that will convert prospective buyers into customers. This course will teach you all the important strategies, ways and methods of affiliate marketing. So if you are someone who wants to take advantage of modern technology internet but does not have any items to sell, you can still earn in advertisements through affiliate marketing. This type of marketing is centred around each progression you take to make your blog or sites more profitable and the initial steps you ought to be taking is to quit working for another person and attempt to build up your own particular business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to communicate effectively with their current and potential clients through affiliate marketing People who have an interest in marketing through email and how to effectively communicate on the internet. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Affiliate Marketing Course will be very beneficial and helpful, especially to the following careers: Bloggers Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Advanced Diploma in Affiliate Marketing Introduction 00:30:00 Section I - What Is An Affiliate Marketing? Basics of Affiliate Marketing 00:30:00 Affiliate Marketing 101 - The Basics 00:15:00 Researching Your Products 01:00:00 Section II - Newbie to Profitable Affiliate Build Up To About 10 Products To Promote 01:00:00 Getting Traffic To Your Site 01:00:00 Section III: Step-by-Step Checklist To Affiliate Success Step-by-Step Checklist To Affiliate Success 01:00:00 Sign Up For Web 2.0 Social Networking 00:30:00 Consider Setting Up Your Own Website 01:00:00 Mock Exam Mock Exam - Advanced Diploma in Affiliate Marketing 00:20:00 Final Exam Final Exam - Advanced Diploma in Affiliate Marketing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: It is easier to recognize the physical needs of a child than his/her mental health needs. The emotional well-being of a child requires more attention from a parent. A child's mental health may not be as evident as his or her physical condition or needs and so, a parent would need to learn various aspects of child's mental health for a child's wellness improvement. It is very easy to have the capacity to accommodate the essential necessities of a child like food, sustenance, garments, and others but a child's mental health cannot be assessed easily unless you know the important aspects and issues relating to this. This course will teach you important aspects of child's mental health. From this course, you can comprehensively learn about children's mental health basics, nurture positivity & confidence, recognize changed behavior in a child, birth defects, behavior disorder, mental health games etc. This course will adequately equip you with the right information, knowledge about children's mental health and ways of how to deal with their mental health issues effectively and appropriately. Who is the course for? Teachers or professionals who are working in an environment with kids Anyone who loves to become a child nurturer and likes children Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Children's Mental Health will be useful and would be beneficial for children-related kind of occupations and careers like: Child Care Specialists Child and Family Social Worker Early Educators Paediatric Nurse Pediatric Physical Therapist And Much More. Module : 1 What is mental health? 00:30:00 Priority disorders 01:00:00 Body image 00:15:00 Children with emotional disorders 00:15:00 Module : 2 Children's Mental Health Basics 00:30:00 Nurturing Positivity And Confidence 01:00:00 Recognize Changed Behaviour In Your Child 01:00:00 About Birth Defects 01:00:00 About Behavior Disorders 01:00:00 Mental Health Games For Children 01:00:00 Make Sure You Take Care Of Yourself As Well 00:30:00 Wrapping Up 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Children's Mental Health 00:20:00 Final Exam Final Exam - Diploma in Children's Mental Health 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Nowadays, it can be hard to know where to find good information that you can trust. If you're doing research for an important project, reports, or proposal, how do you find information that you can count on? You should know how to research any topic using a number of different tools. Learn basic techniques, such as reading, memory, recall, note-taking, and planning, and more. As the internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. This Certificate in Researching will help you to get all the knowledge you need to know on Research. So, get this course to speed up your skills. Learning Outcomes: Figure out the benefits to a proper research as well as documentation Study for maximum information retention as well as recall Get effective notes Devise plan for a research strategy Recognise as well as apply different kinds of research sources Produce preliminary as well as final outlines Get to know the ways in which you can use style guidelines along with being able to recognise the common styles Learn documenting as well attributing your work to be sure of you are not copying Narrate the significance of Internet research skills Produce a search plan Recognise the most proper resources for your search Find out the surface web as well as the deep web by applying different tools Evaluate the credibility as well as validity of a website Arrange research notes Refer to origins to avert any emulation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Researching is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Researching is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module- 1 Why Are Research Skills Important? 00:05:00 Basic Skills 00:15:00 Planning Your Research Strategy 00:15:00 Where to Look and What to Look For 00:15:00 Finding Information the Old-Fashioned Way 00:15:00 Researching with the Internet 00:15:00 Getting Ready to Write 00:05:00 Putting Pen to Paper 00:15:00 Module-2 Creating a Search Plan 00:30:00 Searching the Surface Web 01:00:00 Diving Into the Deep Web 00:30:00 Searching for Multimedia 00:30:00 Assessing Research Sites 00:30:00 Staying Organized with Research Tools 00:30:00 Citing Sources 00:30:00 Mock Exam Mock Exam- Certificate in Researching 00:30:00 Final Exam Final Exam- Certificate in Researching 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn the Latest Skills | Acknowledged by CPD & QLS | MCQ Based Exam & Tutor Support | Interactive Video Training Flowers are a symbol of love and affection that can give you an instant mood boost. People all over the world exchange or give flowers as gifts, use them for decorative purposes and celebrate occasions. This Floristry and Flower Arrangement is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. You may find that working as a florist is a great option and a very lucrative business. This Floristry and Flower Arrangement Training course starts off with an introductory section on floristry. You will learn to think differently with each flower you utilize through the creative process. This course is appropriate for seasoned florists as well as those new to the floral field because it will show you how to use fundamental floral abilities in the most beautiful contemporary style. What Will You Learn? How to use floral tools and supplies Recognize different flowers and plants and how to take care of them How to make floral arrangements such as bouquets, corsage, fruit baskets and basket gardens Different elements of floral design Starting your own floral business What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Who Should Take This Course? This course will expand your competence and boost your CV with vital abilities and an endorsed lesson attesting to your understanding, whether you're an existing practitioner or an aspiring expert. Career Path Training offered by the Floristry and Flower Arrangement Training could potentially benefit a range of roles, but would particularly enhance careers in: Florist Floral Designer Plant Engineer Event Planners Floral Technologist Floral Grower Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Floristry and Flower Arrangement Training, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Content Introduction to the Course Introduction to Floristry Services Provided by Florists Flowers and Plants Flower Care and Treatment Choosing Popular Flowers and Fillers Elements and Principles of Design How to Make Floral Arrangements Making Bouquet, Corsage, Fruit Basket & Basket Garden Wedding Floristry Making Funeral Flower Arrangements Beautiful Floral Designs Getting a Job in the Floristry Industry Starting Your Own Floristry Business Conclusion to the Course
In this course, you will learn to understand the unique dynamics of managing employees from different generations, including the differences in communication styles, work preferences, and values. Through exploring the different generations present in the workforce, you will gain a deeper understanding of how to create a workplace culture that fosters collaboration and mutual respect among employees of all ages. In addition, this course will cover the latest trends and innovations in HR policies, from employee retention strategies to organizational change processes. You will learn to develop effective retention strategies that will help your organization retain top talent and drive positive change. After the successful completion of the course, you will be able to learn about the following, Understand the dynamics of managing a multi-generational workforce. Explain the difference between different generations of the workforce at the workplace. To explain trends and innovation in HR policies. To understand retention strategy and organisational change process. To explore team synergies and their role. In this course, you will learn to understand the unique dynamics of managing employees from different generations, including the differences in communication styles, work preferences, and values. Through exploring the different generations present in the workforce, you will gain a deeper understanding of how to create a workplace culture that fosters collaboration and mutual respect among employees of all ages. In addition, this course will cover the latest trends and innovations in HR policies, from employee retention strategies to organizational change processes. You will learn to develop effective retention strategies that will help your organization retain top talent and drive positive change. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Concepts in Managing and Utilizing Human Resources Self-paced pre-recorded learning content on this topic. Concepts in Managing and Utilizing Human Resources Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR professionals Managers and supervisors Business owners and entrepreneurs Team leaders and project managers Individuals seeking to develop their skills in managing a diverse and multi-generational workforce. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.