270 Teaching & Training courses

Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: * Identify components of confrontations and conflict escalation stages * Recognize signs of conflict and aggression, maintaining composure in responses * Manage language, body cues, and emotions effectively during conflicts * Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: * Understanding conflict triggers and customer needs * Recognizing signs of aggression and escalating anger * Managing language, body cues, and emotional responses * Structuring conversations and calming situations effectively * Handling unpredictability and abusive behaviour * Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.

The qualification is aimed at learners already working or preparing to work in industry that is identified within the company's risk assessment of First Aid. The qualification has a recommended course duration of 3 days; however the course duration may be increased to meet additional learning needs if required but not reduced.

This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course. All of our ILM Programmes are provided in partnership with The BCF Group [https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php], which is the ILM Approved Centre we deliver under. -------------------------------------------------------------------------------- VENUE DETAILS NOTTINGHAM The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG  Suitable for Wheelchairs All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available. -------------------------------------------------------------------------------- IN-HOUSE COURSES Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry. If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us. -------------------------------------------------------------------------------- SCHEDULED COURSES CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat * 16-17 April 2024 - COURSE FULL * 29-30 April 2024 * 18-19 June 2024 * 15-16 August 2024 * 14-15 October 2024 * 03-04 December 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat * 05-06 March 2024 * 25-26 June 2024 * 26-27 September 2024 * 05-06 December 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £795 + vat * March 2024 - 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon) * May 2024 - 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon) * July 2024 - 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon) * September 2024 - 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon) * November 2024 - 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon) * January 2025 - 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)

Course Description: Gain essential first aid skills with our Level 3 Award in First Aid Course, recognized under the Regulated Qualifications Framework (RQF). Ideal for aspiring first aiders or first aid trainers, this course covers a broad range of subjects tailored for higher-risk workplaces or those with increased staff numbers. Course Overview: This comprehensive 3-day course equips learners with the knowledge and abilities to handle first aid situations in various sectors, including factories, construction, security, sports, and outdoor pursuits. Aligned with Health and Safety Regulations, the training covers the responsibilities of first aiders, incident assessment, and management of diverse medical emergencies. Course Content Highlights: * Role and responsibilities of a First Aider * Assessment and management of incidents * First aid for unresponsive casualties, choking, and breathing difficulties * Treatment for injuries to bones, muscles, joints, head, and spinal injuries * First aid for burns, scalds, eye injuries, external bleeding, and shock * Management of minor injuries, poisoning, anaphylaxis, and major illnesses * Administering first aid for heart attacks, strokes, epilepsy, asthma, and diabetes Requirement: Participants must be aged 16 or above and bring a valid ID (Passport, Driving license, or ID card). Corporate or Group Booking: Benefit from special discounts on corporate or group bookings. Our experienced trainers can conduct on-site training tailored to your organization's needs. Course Assessment: The 3-day course consists of blended and face-to-face sessions with tutor support and practical demonstrations. Assessment includes a short exam and practical activities conducted during class. Course Fee: Enroll in the Level 3 Award in First Aid At Work (FAW) 3-day course for £199.99. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone to secure your spot. Booking confirmation will be emailed instantly. Assistance Needed? For any inquiries or assistance, contact our dedicated team via phone or email. We're committed to supporting you throughout your learning journey. Contact us today for guidance and assistance.

Course Description: Unlock new career opportunities with our Level 4 Award, previously known as the V1 Award in Internal Quality Assurance of Assessment Processes and Practice (IQA). This course, totalling 12 credits and 90 guided learning hours, is tailored for individuals aspiring to excel in internal quality assurance roles across various sectors. Course Overview: Designed for those entering the field of internal quality assurance or seeking to enhance their knowledge, this qualification comprises 2 mandatory units. It's not limited to the training industry; internal quality assurance is applicable in any workplace, ensuring adherence to procedures and best practices. Entry Requirements: Candidates must possess good literacy and numeracy skills. Completing the Level 3 Award in Assessing Vocationally Related Achievement (Assessors Award) is strongly recommended. Additionally, candidates must demonstrate competency through workplace assessment and have at least 2 candidates to assess as part of the training. Course Content: * Unit 1: Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice: This knowledge-only award is ideal for beginners in internal quality assurance or those needing foundational knowledge. * Unit 2: Award in the Internal Quality Assurance of Assessment Processes and Practice: Designed for practitioners conducting internal quality assurance within a centre/organization, this unit focuses on sample planning, monitoring, and advising assessors. Corporate or Group Booking: We offer special discounts for corporate or group bookings, providing customized training solutions at your location. Contact us to arrange your corporate or group booking. Course Fee: * Online/Distance Learning: £429.99 * Live Zoom Classroom-based Course: £549.99 (All inclusive, no hidden charges) How to Enroll: Enrol conveniently online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone to book your spot. Booking confirmation will be emailed instantly upon completion. Need Assistance? Our dedicated team is available via phone at 02039955591 or email at contact@canarywharfacademy.co.uk [contact@canarywharfacademy.co.uk] for any inquiries or assistance. We're here to support you throughout your learning journey. Contact us today to take the next step toward becoming a qualified Internal Quality Assurer.

Advanced laparoscopic and open gynaecological surgery course, content mapped to the RCOG ATSM curriculum for benign abdominal surgery open and laparoscopic.

Birmingham Settlement are running a programme of training sessions between April and July 2024. All sessions are half-a-day and are an excellent opportunity to learn about important topics, starting with Adult Safeguarding on the 18th April.  If you are interested in any of the courses or would like more information, contact our Trainer David Coombes via email david.coombes@bsettlement.org.uk [david.coombes@bsettlement.org.uk] or by phone 07399 560 766. Training Sessions: Adult Safeguarding April 18th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What is Adult Safeguarding? What is abuse? Categories of abuse. Those most at risk of abuse. Identifying the signs of abuse. Taking safeguarding action. The issue of client consent. Mental Health Awareness April 23rd 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: Defining mental health and mental illness. Signs and symptoms of the most common mental health conditions. Identifying and responding to a mental health crisis. Maintaining positive mental wellbeing. How best to support mental health recovery. Trauma Informed Practice May 14th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is trauma? Symptoms of trauma. Impact of trauma on children. Understanding the impact of Adverse Childhood experiences. Key principles of trauma informed practice. Managing work stress and undertaking self-care. Professional Boundaries May 23rd 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: What are professional boundaries and why are they important? Professional vs Personal boundaries and how they differ. How trauma impacts personal power and the ability to establish boundaries. Signs of boundary violations. How boundaries support wellbeing. Conflict Resolution June 6th 9.15am – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining conflict and exploring the risks vs the benefits of conflict. Looking at anger and aggression. Understanding how the brain responds to threat and danger. Exploring the practical communication strategies effective in the prevention and de-escalation of conflict. Learning to respond rather than react. Equality, Diversity & Inclusion June 11th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: The Equality Act and protected characteristics. Different forms of discrimination. How ‘membership’ of specific groups might bring advantage or disadvantage. Understanding the ‘multi layered’ nature of discrimination. Understanding how diversity and inclusion can positively impact and change what we do. Dementia Awareness July 9th 9.30am – 12.45pm (Nature & Wellbeing Centre, Ladywood) Training will include: What is dementia? The different types of dementia. The signs and symptoms of dementia. Risk reduction strategies. Benefits of early diagnosis. Barriers to diagnosis, treatment, and support. How we can help. Disability Awareness July 18th 9.15 – 12.30pm (Sports & Community Centre, Kingstanding) Training will include: Defining disability, disability as a social construct, non-visible disabilities. Barriers facing those with disabilities and the positive actions and reasonable adjustments we all can make to create more inclusive and less discriminatory environments.

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

Learners will develop knowledge from the FD&FA foundation courses (C01 modules 1 and 2) and/or industry experience with specific regard to more complex system design considerations.

We are delighted to welcome small groups of guests onsite as we offer personal tours of our Clapham campus. Personal tours are a great opportunity to take a look at our facilities, picture yourself studying with us, and get your questions answered by one of our friendly Marketing and Admissions team. We also recommend attending one of our regular Open House events which allows you to speak with our course leaders and admissions team.