This SERU Training Course designed to provide a general summary of the legislation, licence conditions, and taxi licensing policy requirements that apply to you as a Private Hire Driver. This handbook contains safety, equality and regulatory information for London private hire vehicle drivers. TfL establishes licensing requirements and standards and is also responsible for ensuring that licensees follow the law. PHVs play a significant role in delivering passenger transport services in London, and it is important that TfL standards ensure the safety of passengers and other road users. It is also essential that all licensed PHV drivers provide their passengers with a professional service. TfL expects drivers to provide excellent customer service, drive clean and well-maintained licensed vehicles, and follow all traffic laws. This SERU Training Course contains vital information to assist you in providing your passengers with the safe and professional service they expect. It also discusses your responsibilities as a PHV driver. It is essential that both new licence applicants and existing PHV drivers understand all of the information in this handbook. Learning Outcomes After completing this SERU Training, you will be able to: Gain a thorough understanding of London PHV driver licensing . Understand licensing requirements for PHVs. Know how to carry out private hire journeys. Know how to stay safe. Understand driver behaviour. Gain in-depth knowledge of driving and parking in London. Know how to drive safely. Gain a solid understanding of equality and disability. Know how to safeguard children and adults at risk . Understand ridesharing. Why Choose TFL - SERU Training from Us Online Course 24/7 access Repeat as many times as you like! 8 Weeks of unlimited access! Multichoice and sentence completion questions Exam(s) / assessment(s) is included in price 24/7 support via live chat, phone call or email. The SERU Training course follows all Ten sections of the PHV Drivers handbook which will be explained in detail: [Section 1] London PHV Driver Licensing [Section 2] Licensing Requirements for PHVs [Section 3] Carrying out Private Hire Journeys [Section 4] Staying Safe [Section 5] Driver Behaviour [Section 6] Driving and Parking in London [Section 7] Safer Driving [Section 8] Being Aware of Equality and Disability [Section 9] Safeguarding Children and Adults at Risk [Section 10] Ridesharing ð¡ð¡Special Note: Please be informed that this is a knowledge based Private Hire Vehicle Driver's Handbook and does not qualify you to be a Private Hire Vehicle Driver. Assessment To pass the MCQ exam you need to get 100% marks. Once you complete the TFL - Private Hire Vehicle Driver's Handbook, you will be qualified to request your certification. Certification After completing the assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SERU Training is ideal for both new licence applicants and existing PHV drivers. Requirements SERU Training There are no specific requirements for this SERU Training course because it does not require any advanced knowledge or skills. Students who intend to enrol in this SERU Training course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required
Are you concerned about your prospects? Our expertly designed Counselling & Psychology Diploma course is here to solve all of your problems at once. Learn all the necessary skills to join the psychology & counselling industry with confidence. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. Through this Counselling & Psychology Diploma course, you will gain a thorough understanding of Counselling and Psychology. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Enrol on our Counselling & Psychology Diploma course today, become an expert in human minds, and take the first step toward a psychologist or counsellor career. Learning Outcomes After completing Counselling & Psychology Diploma course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand personâCentred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitiveâbehaviour therapy. Understand family therapy & feminist therapy. Why Choose Counselling & Psychology Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Counselling & Psychology Diploma Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Counselling & Psychology Diploma course. **Courses are included in Counselling & Psychology Diploma Bundle Course Course 01: Counselling & Psychology Diploma Course 02: Level 1 Certificate in Well-being Course 03: Psychological Wellbeing Practitioner Course 04: Nursing & Prescribing Course 05: Level 2 Certificate in Understanding Domestic Abuse Course 06: Pharmacy Assistant & Technician Course 07: Domestic Violence and Abuse Awareness Diploma Course 08: Level 5 Diploma in Medical & Clinical Administration Course 09: Level 2 Certificate in Awareness of Mental Health Problems Course 10: Diploma in Nurse Prescribing Course 11: Level 2 Certificate in Understanding Working in the Health Sector ***Others Included of Counselling & Psychology Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Counselling & Psychology Diploma course] Detailed course curriculum of the Counselling & Psychology Diploma Course: Module 01: Introduction: Toward an Integrative Approach in Counselling Module 02: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths Module 03: Powered by Struggles and Strengths Module 04: Positive Psychology in Counselling: What is It? Module 05: Psychoanalytic Therapy Module 06: Adlerian Therapy Module 07: Existential Therapy Module 08: PersonâCentred Therapy Module 09: Gestalt Therapy Module 10: Behaviour Therapy Module 11: CognitiveâBehaviour Therapy Module 12: Reality Therapy Module 13: Feminist Therapy Module 14: Family Therapy ------------------- Assessment Method After completing each module of the Counselling & Psychology Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Counselling & Psychology Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Counselling & Psychology Diploma course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this Counselling & Psychology Diploma course because it does not require any advanced knowledge or skills. Career path After completing this Counselling & Psychology Diploma course, candidates may pursue careers. Certificates Certificate of completion Digital certificate - Included
A personal trainer is someone who develops and delivers safe and effective exercise programmes for seemingly healthy individuals and groups, as well as those who have medical clearance to exercise. They motivate clients by working together to set goals, providing meaningful feedback, and being a trustworthy source of accountability. Do you have an interest in the fitness trainer profession? Are you looking for the best Personal Trainer Career Bundle certification in the industry? If this is the case, you should not be concerned. We are here to meet your needs. Our professionals created this course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field. This Personal Trainer Career Bundle course is ideal for those who are currently working or hoping to start a career in the trainer profession. This course is also appropriate for anyone with an interest in or desire to learn a variety of fundamental skills required to become a successful personal trainer. This course is a comprehensive, online course that will provide you with a complete understanding of the topic. Learning Outcomes After completing this Personal Trainer Career Bundle course, the learner will be able to Gain a range of core skills needed to become a successful personal trainer. Gain in-depth knowledge of the science of losing weight and gaining muscle. Understand how to warm up safely before exercising and monitor heart rate. Understand how to perform a range of cardio, endurance and resistance exercises. Know how to build stamina and lean muscle. Understand how to perform a range of stretches safely to increase flexibility. Why Choose Personal Trainer Career Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Career Bundle Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Personal Trainer Career Bundle Course*** Course 01: Personal Trainer Course 02: Level 5 Diet and Nutrition Advanced Diploma Course 03: Level 5 Diploma in Nutrition Course Course 04: Level 5 Nutritional Therapy Course Course 05: Nutrition Course (Level 3 Certificate) Course 06: Level 2 Award in Nutrition and Health Course 07: Level 2 Certificate in Understanding Nutrition and Health Course 08: Level 2 Award in Improving Personal Exercise, Health and Nutrition Course 09: Level 1 Diet and Nutrition Course Course 10: Diploma in Sports Nutrition ***Other Benefits of Personal Trainer Career Bundle Course*** Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Personal Trainer Career Bundle course ] Detailed course curriculum *** Personal Trainer Career Bundle *** Module 1: Professionalism and Presentation Module 2: Planning a Personal Training Session Module 3: Delivering a Personal Training Session Module 4: Skeletal Articulations and Joint Movement Module 5: Injury Prevention Module 6: Muscular System Module 7: Energy Systems Module 8: Cardiorespiratory System Module 9: Nervous System Module 10: Hormonal Responses to Exercise Module 11: Health and Fitness Assessment Module 12: Psychological Aspects of Personal Training Module 13: Nutrition Module 14: Training Adaptations Module 15: Exercise Planning and Programming -------------------- Assessment Method After completing each module of the Personal Trainer Career Bundle Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Personal Trainer Career Bundle course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Personal Trainer Career Bundle course is designed for those who want to learn the skills needed to start a successful career in the fitness industry. Our Personal Trainer Career Bundle course is also suitable for anyone interested in learning the science of weight loss and developing the ideal workout routine to achieve their long-term fitness goals. Requirements There are no specific requirements for this Bundle course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Personal Trainer course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Personal Trainer Career Bundle course, you will have the necessary knowledge and skillset to start your training business. You can also make it a full-time job by working in gyms, clients' homes, fitness centres, and other professional settings. Such as: Personal Trainer Fitness Coach Fitness instructor Gym Instructor etc.
The course is designed to provide participants with an in-depth understanding of contract and quality management in project management. Participants will learn the different stages of contract management and its benefits, types of contracts and contract terms, project document control, project baselines, quality management concepts, quality management tools and techniques, and the concept of total quality management and quality chain. The course will also cover the use of project milestone chart in project management. This course provides participants with a comprehensive understanding of contract and quality management in project management. Participants will also learn about project document control, project baselines, quality management concepts, quality management tools and techniques, and the concept of total quality management and quality chain. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage contracts and ensure quality in project management. After the successful completion of the course, you will be able to learn about the following; Defining the concept, stages, and benefits of contract management in project management. Learning the types of contracts and Contract terms in project management. Understanding the concept of project document control. Understanding the concept of Project Baselines. Learning the concept and process of quality management in project management. Understanding the Quality management tools and techniques. Defining the concept of total quality management and quality chain. Understanding Project milestone chart. This course provides participants with a comprehensive understanding of contract and quality management in project management. It covers the different stages of contract management and its benefits, types of contracts, and contract terms. Participants will also learn about project document control, project baselines, quality management concepts, quality management tools and techniques, and the concept of total quality management and quality chain. The course will also cover the use of a project milestone chart in project management. By the end of the course, learners will be equipped with the knowledge and skills to effectively manage contracts and ensure quality in project management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Documentation and Quality Control Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. Project Documentation and Quality Control Self-paced pre-recorded learning content on this topic. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
ð Elevate Your Customer Service to Extraordinary Heights! ð Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary! ð Why Choose Our Masterclass? ⨠Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections. â Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service. ð Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse. ð¥ Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime. ð Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience. ð What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team ð Exclusive Bonuses: Enroll now and receive: ð Comprehensive Course Materials ð£ï¸ Access to a Thriving Community of Like-Minded Professionals ð Practical Tools and Templates for Immediate Implementation ð©âð» Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service ð¡ Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard! ð Transform today, thrive tomorrow! ð Course Curriculum
This interactive course will help you to gain a solid understanding of cryptography. With the help of engaging activities and examples, you'll be familiarized with different security certificates and become confident in deploying PKI on Windows Servers.
If you have an interest in learning how to coach and working as a supervisor to achieve a formal qualification in the practice of supervision? Then Coaching and Supervising Diploma is just for you! A life coach is someone who help you to attain the goals in life. On the other hand, supervision the act of watching a person or activity and making sure that everything is done correctly and orderly. Coaching and supervising might have a slight difference, but both have the same purpose, which is to enable you in growth and development of your personal and professional life respectively. Firstly, you will learn about life coaching and mentoring basics. Following that, you will learn about coaching theories and outlook, its process and delivery system, self-improvement through motivation, setting goals and stress management. The course also explains about the basic skills of supervision including the qualities of a great supervisor and the principles of leadership, building trust, essential tips and tricks of time management, managing relationships through communication, and removing conflicts. This diploma course leads you to become a successful coach and supervisor as well as accomplish the needs of the organization. So register now and get benefit from this course. Learning Outcomes: Adjust to the supervisor's role with confidence. Develop your skills in listening, asking questions, resolving conflict and giving feedback to employees. Identify key attitudes that you can develop to enhance your supervisory skills. Use time management and planning techniques to maximize your success. Develop a technique for giving instructions that are clear and understood. Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent. Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Coaching and Supervising Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Coaching and Supervising Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Coaching and Supervising Diploma - Updated Version Introduction to Coaching and Mentoring 00:28:00 Coaching and Mentoring: Objectives & Processes 00:33:00 Ethical Aspects of Coaching and Mentoring 00:35:00 Coaching and Mentoring Models - Part 01 00:30:00 Coaching and Mentoring Models - Part 02 00:31:00 Effective Communication Skills 00:28:00 Personal Skills 00:27:00 Management Skills 00:26:00 Functional Skills 00:35:00 Coaching and Supervising Diploma - Old Version Module : 1 Defining Coaching and Mentoring 00:15:00 Coaching Assessment Review 00:05:00 Interpersonal Communication Skills 00:15:00 Critical Coaching Skills 00:05:00 Setting Goals with SPIRIT 00:15:00 Learning Styles and Principles 00:15:00 The Benefits/Consequences Matrix 00:15:00 Skills in the Coaching 00:15:00 Giving Effective Feedback 00:15:00 Module : 2 Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Communication Skills 00:30:00 Active Listening Techniques 00:15:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Module : 3 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Mock Exam Mock Exam- Coaching and Supervising Diploma 00:30:00 Final Exam Final Exam- Coaching and Supervising Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00