Booking options
£34.95
Course Images
Contact Management: Customer Relationship Management
By Chart Learning Solutions
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
9 minutes
All levels
Description
CRM is a software or internet-based approach to managing customer contacts and relevant data. Five must-have CRM features include sales management tools, marketing automation, customer support, data tracking and integration and analytics. Discover how to ensure that your CRM will not fail with employees. Understand and the correct CRM required for your requirements.
Learning Objectives
Explain the importance of managing customer contacts in a CRM, Implement five must-have features
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Contact Management: Customer Relationship Management
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
Read more about Chart Learning SolutionsReviews
There are no reviews for Contact Management: Customer Relationship Management yet.Why not be the first one to review this course?