Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
This one day course is your chance to make the classic Adirondack chair, the chair is made in spruce softwood, which will be supplied. The course will introduce some basic woodworking skills on mainly power tools, saws, routers etc. At the end of the day you will have a sanded chair, which you will not finish at the workshop, we will advise on finishes you can apply, due to the varying types and colours available. The chair can be transported in two pieces, and will take 5 minutes to set up at home. This is a chance to have a great day out making your own chair and learning some skills along the way!!! What's included in the price? wood, tea and coffee included. Cancellation policy Easy - Cancellation and a full refund can be obtained up to 2 weeks before the course starts
Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.
Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.
Harness the Power of your People – Appraisal Skills for Managers 1 day training course delivered in Nottingham Covers the core skills for conducting staff appraisals. Suitable for those who may be new to appraising staff performance, or for those who are more experienced but feel they would like a refresher to update their skills and knowledge of current techniques.
COURSE INTRODUCTION The purpose of this one day course is to introduce / refresh participants’ knowledge and skills in the essential aspects of diabetes management in their practice setting. AIMS AND OBJECTIVES Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person’s needs and how regular clinic visits impact on the management of diabetes All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate £30) and CPD Standards (*Certificate free) Copyright © Annie Barr. All Rights Reserved. Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management COURSE CONTENTS OVERVIEW Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes Implications for practice Management goals TYPE 1 Treatment and management options Carbohydrate awareness Challenges in self-management Hypoglycaemia and hyperglycaemia Screening and the annual review TYPE 2 First line treatment and step-wise options Food choices and relation to risk Activity and type 2 diabetes Cardiovascular disease and type 2 diabetes Screening and annual review SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY Seeing the person not the disease Consultation skills Ongoing support needs Copyright © Annie Barr. All Rights Reserved. SPECIFIC SESSIONS CAN ALSO BE OFFERED IN: Food and lifestyle messages for diabetes Annual review and screening including foot care advice Blood glucose monitoring Consultation skills and relationship building Complications and treatment options WHO SHOULD ATTEND? Nurses HCAs
The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.
Introduction: “Co-ordinating the temporary works process” This two day course is designed to assist those on site who have responsibility for managing all forms of temporary works. It is also designed to give confidence to senior management and those who engage contractors have reached an assessed standard of knowledge. The course has the support of a number of organisations: Temporary Works Forum CECA, UKCG, HSE and FMB. The support of these organisations offers transferability of the course within industry.Temporary works are usually safety and business-critical and require careful co-ordination. An accepted way of achieving this is through the adoption of the management process outlined in BS5975, which introduces the temporary works co-ordinator (TWC) as a key figure. This course explains the role and the overall management context within which it sits.High risk can occur on small as well as larger sites hence understanding the essentials of good safety risk management, as outlined in BS5975, is relevant for projects of all sizes. This course will give the delegate thorough knowledge of the Temporary Works Co-ordinator role however this does not alone make a delegate competent, as this requires other attributes e.g. experience. Aims and Objectives: This course is not a temporary works awareness course. It is only concerned with the process of co-ordination of temporary works, commonly expressed through the role of the Temporary Works Co-ordinator. Attendance does not confer competency as a Temporary Works Co-ordinator.The course gives emphasis, throughout, to: – The importance of communication, co-ordination, co-operation and competency. The ‘4Cs’. – Risk management: safety and also business relatedAllowing the Temporary Works Co-ordinator (TWC) to: – Understand the need for and duties of a TWC – Understand the role of others – Have a detailed knowledge and understanding of BS5975 in respect of this role. Assessment: The method of assessment will be by multiple-choice questions at the end of the course as well as being expected to be interactive during the course.Course Attendance:Delegates are required to attend both sessions, since without full attendance and achievement in the examination the Temporary Works Co-ordinator Training Course cannot be made.Delegates must attend the days in order and, where not on consecutive days, must complete the course within two weeks. Delegates unable to attend both days due to extenuating circumstances (e.g. certificated sickness) will need to enrol onto a new course in order to maintain continuity of learning outcomes and attend both days again. It is expected that experienced and competent Temporary Works Co-ordinators will attend this course. Competence comes from a mixture of education, training and experience and should be judged by an appropriate senior individual, usually referred to as the Designated Individual (DI). Training is considered an essential element of Temporary Works Co-ordinator competence. Background Publications: This course, including its group work and exercises, is constructed around BS5975:2008 +A1:2011. For Open Courses Delegates should bring a copy with them in order not to be significantly disadvantaged. For in house courses it is expected that the Tutor will tailor the course around the organisation procedures,providing they are comprehensive and follow the philosophy of BS5975. In these cases delegates will need a copy of their own procedures. In the absence of adequate procedures delegates will need a copy of the BS itself.Although the following is not mandatory, delegates may find the following useful– BS EN12811-1:20031 Temporary works equipment. Scaffolds. Performance requirements and general design– BS EN12812:2008. Falsework ‐ performance requirements and general design– BS EN12813:2004. Temporary works equipment. Load bearing towers of prefabricated components. Particular methods of structural design– NASC TG20/13 plus supplement 1– NASC TG9:12
Training duration: 10 hrs Click here for info Method: 1-2-1, Personalized attention, Tailored content, Flexible pace, Individual support. Schedule: Personalized training experience with our flexible 1-2-1 sessions. Tailor your own schedule by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 am and 7 pm. Autodesk Maya Training Course with our flexible evening training course. Designed to accommodate busy schedules, this course allows you to learn Maya at your convenience, either in-person or through live online sessions. Master essential features and workflows to create captivating 3D models, animations, and visual effects. Benefit from expert guidance, hands-on projects, and lifetime email support, ensuring a rewarding learning experience. Enroll now to ignite your creativity and open doors to exciting opportunities in the animation and visual effects industry. The Autodesk Maya Evening Training Course offers a flexible learning option for busy professionals and students with daytime commitments. Master the powerful tools and capabilities of Autodesk Maya during convenient evening sessions. Participants will receive comprehensive training in 3D modeling, materials, animation, lighting, and rendering. The course progresses to advanced topics, including dynamics, character rigging, shading, and compositing. Enroll in this course to develop valuable skills in 3D computer graphics and animation. Benefit from interactive learning experiences and expert guidance, whether attending in-person or joining live online sessions. Maya Evening Training Courses Duration: 10 hours Course Outline: I. Introduction to Maya (1 hour) Gain insights into Maya's versatile applications and interface. Master navigation and project management. II. Creating 3D Models (2 hours) Learn polygon modeling basics and refine objects with precision. III. Texturing and Materials (1 hour) Apply and customize materials for enhanced visuals. IV. Lighting and Rendering (1.5 hours) Explore lighting techniques and rendering. V. Animation (2.5 hours) Understand animation principles and rig characters. VI. Special Effects (1 hour) Harness particle systems and create captivating effects. VII. Intermediate Modeling Techniques (1 hour) Venture into NURBS modeling and sculpting tools. VIII. Conclusion and Next Steps (0.5 hour) Recap and explore further learning resources. Autodesk Maya Evening Training Course Topics Covered: Modeling, Texturing, Animation, Lighting, Rendering, and more. Download Autodesk Maya! Create expansive worlds, characters, and effects. Subscribe now for a year and start your 3D model and animation journey. Visit https://www.autodesk.co.uk/maya for a free trial. Upon completing the Autodesk Maya Evening Training Course, participants will gain proficiency in 3D modeling, texturing, animation, lighting, and rendering using Autodesk Maya. They will acquire the skills to create captivating visuals and animations, opening up opportunities in diverse industries such as entertainment, gaming, and architectural visualization. The flexible evening schedule allows for convenient learning, accommodating busy professionals and students.
Why Choose Revit Basic to Fundamentals Course Course Link In this course you will learn Revit skills for BIM modeling. In-person or live online. Autodesk Revit Architecture training for students to create full 3D architectural project models and set them up in working drawings. Duration: 10hours Method: 1-on-1 method with tailored content and flexible pace, backed by individual support. Schedule: Choose a convenient hour from Mon to Sat between 9 am and 7 pm to create your own schedule. Revit Essentials Training: Learn Revit fundamentals for architecture and structural design, supporting efficient building construction with BIM workflows. Delivery Options: In-class at our center Live online sessions I. Introduction to Revit Overview of Revit and its uses Revit interface and basic tools Navigation and viewport controls Creating and saving projects II. Setting up a Project Creating a new project Setting up project levels and grids Adding site and building information Setting up project units III. Creating Building Elements Creating and modifying walls Adding doors and windows Creating and modifying floors and ceilings Creating roofs and modifying roof shapes Creating stairs and railings IV. Views and Sheets Creating and managing views Creating and managing sheets Adding schedules and tags Creating construction documents V. Annotation and Detailing Adding text and dimensions Creating and modifying detail components Adding symbols and keynote legends Adding annotations to construction documents VI. Conclusion and Next Steps Review of course content Tips for further learning and resources Q&A and feedback Note: The above course outline is just a suggestion, and the course content and duration can be adjusted according to the needs and level of the learners. Detailed Course Outline. 1. Starting a Project Creating a new project and the importance of a template. Understanding project settings and scales Adding levels Adding grids Adding columns 2. Modeling Basics Adding walls Using snaps Wall properties and wall types Using the modified tools Adding doors and windows Using constraints See: Autodesk Seek and Revit City websites 3. Links, Imports, and Groups Working with DWG files Creating topography from a DWG link Understanding CAD inserts Using import tips Creating a group Working with Revit links Managing links 4. Sketch-Based Modeling Components Working with floors Working with roofs Adding openings Working with stairs Working with railings Working with ceilings 5. Complex Walls Creating a custom basic wall type Adding curtain walls Adding curtain grids and mullions 6. Visibility and Graphics Controls Using object styles Working with visibility/graphic overrides Using Hide/Isolate Understanding view range Using the Linework Using cutaway views 7. Rooms Adding rooms Controlling room numbering Understanding room bounding elements 8. Schedules and Tags Understanding tags Adding schedules Modifying schedules Creating a key schedule 9. Annotation and Details Adding text Adding dimensions Adding symbols Adding legend views Creating a detail callout Using detail components Adding filled and masking regions 10. The Basics of Families Understanding familiesUsing reference planes, parameters, and constraints Adding solid geometry Adding void geometry Completing the family 11. Sheets, Plotting, and Publishing Adding sheets Exporting to AutoCAD and JPG