39635 Success courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to gain basic introductory knowledge of working of OLL. Overview Upon successful completion of this course, students will be able to attend class in the OLL environment without difficulties. In this course, students will learn to navigate and work in the OLL environment. Intro to OLL Environment Participation buttons Working in the lab environment Basic Windows 7 Skills Managing working with multiple program Task Bar/Start Bar Files & Folders Copy Files to New Folders Search Basic Word 2010 Skills Word 2010 Interface (Ribbon, Quick Access Toolbar, Different Views, Zoom, and Navigating a document) Create a new document Format a document Edit a document Save and Print Basic Excel 2010 Skills Excel 2010 Interface (Ribbon, Quick Access Toolbar, Different Views, Zoom, And Navagating a document) Create a new workbook Enter and edit data Basic Formulas and Functions save and Print

Duration 1 Days 6 CPD hours This course is intended for This course is for employees of Sun Life who want to expand their skills when using HUE to work with SQL databases. Overview Upon successful completion of this course, students will be able to better operate HUE when interacting with SQL databases. In this course, students will learn additional skills when using HUE to interact with SQL databases. Using Subqueries to Perform Advanced Querying Search Based on Unknown Values Compare a Value with Unknown Values Search Based on the Existence of Records Generate Output Using Correlated Subqueries Filter Grouped Data Within Subqueries Perform Multiple-Level Subqueries Manipulating Table Data Insert Data Modify and Delete Data Manipulating the Table Structure Create a Table Create a Table with Constraints Modify a Table's Structure Back Up Tables Delete Tables Working with Views Create a View Manipulate Data in Views Create Aliases Modify and Delete Views Indexing Data Create Indexes Drop Indexes Managing Transactions Create Transactions Commit Transactions

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Database Administrators, Database Developers, BI professionals, and Business reporting users. Overview Upon successful completion of this course, students will be able to run Queries and retrieve results, perform conditional searches, and retrieve data from multiple tables. Before starting this course, make sure you meet at least one of the following prerequisites: Basic knowledge of the Microsoft Windows operating system and its core functionality. Basic working knowledge of Relational Databases. In this course, students will gain a good understanding of the Transact-SQL language. They will be able to create queries, sort, filter the data, execute procedures with T-SQL. Course Outline 1.Introduction to Microsoft SQL Server 2.Introduction to T-SQL Querying 3.Writing SELECT Queries 4.Querying Multiple Tables 5.Sorting and Filtering Data 6.Working with SQL Server Data Types 7.Using DML to Modify Data 8.Using Built-In Functions 9.Grouping and Aggregating Data 10.Using Subqueries 11.Using Table Expressions 12.Using Set Operators 13.Using Windows Ranking, Offset, and Aggregate Functions 14.Pivoting and Grouping Sets 15.Executing Stored Procedures 16.Programming with T-SQL

Duration 5 Days 30 CPD hours This course is intended for Network Engineers, Network Administrators, Network Security Engineers, and NOC Administrators Overview Successful completion of this five-day, instructor-led course will help enhance your understanding of how to design, implement, and effectively operate a Prisma SDWAN solution. You will get hands-on experience configuring Prisma SD-WAN with a branch and datacenter, configure policies, and use Prisma SD-WAN services. The Prisma SD-WAN Design and Operation (EDU-238) course describes the next generation Prisma SD-WAN solution, the capability and value it provides over legacy WAN and SD-WAN implementations, and how to configure, operate, and troubleshoot the solution.This course is intended for people who must configure, maintain, and use wide area networks, from data centers, to branches, to the cloud. This class is powered by Cloud Harmonics. Course Outline Module 1 - Solution Overview Module 2 - Branch Design Module 3 - Routing Module 4 - Policy Module #1 - Application Path and QoS Policy Module 5 - Policy Module #2 - NAT, ZBFW and Security Module 6 - Event Policy Management Services Module 7 - DNS and DHCP Services Module 8 - Operations and Troubleshooting Module 9 - CloudBlades Module 10 - Integrating Prisma SD-WAN and Prisma Access for SASE Implementation Module 11 - DevOps Module 12 - Next Steps

Duration 2.25 Days 13.5 CPD hours This course is intended for nded for individuals who want to gain basic knowledge of working on Microsoft Server Fundamentals 2016 Overview Upon successful completion of this course students will learn the introductory and fundamental functions and services in a Windows Server domain environment. This includes basic Active Directory principles and structures, Windows Firewall basics and configuration, sharing folders and NTFS permissions, Hyper-V virtualization fundamentals, NPS and RADIUS fundamentals, Windows Server backup, and introductory Group Policy functions and uses. In this course, students will learn about Active Directory Domain Services, Windows Firewall with Advanced Security, Shared Folders, Virtualization, Network Policy Server, Windows Server Backup and Group Policy. IntroductionActive Directory Domain Services Overview Domains OUs Forest Domain Controllers Windows Firewarll with Advanced Security Firewall Rules and the Firewall Applet Connection Security Rules Shared Folders Shared Folder Ideas and Options Sharing A Folder Permissions Virtualization Hyper-V Ideas Virtual Disks and Switches Virtual Networks and MAC Network Policy Server RADIUS Ideas Window Server Backup Backup options and types Backup performance and advanced settings Group Policy Creation of Group Policy Settings for GPOs Applying GPOs

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of HP UD 10.1x. Overview Upon successful completion of this course, you should be able to: Identify the evolution of the Configuration Management System (CMS) from the Configuration Management Database (CMDB), the need for CMS, and working of CMS Define the concept of Universal Discovery (UD) and be able to identify its applications and types Identify the architecture and deployment process of UD, and the installation and setup of the data flow probe and its log files Define the concepts of discovery adapters, discovery jobs, discovery scripts, and other discovery resources Use the Universal Discovery module to perform application dependency mapping discovery and inventory discovery Use zone-based discover method and discovery activities Design and build agentless and agent-based discoveries, and use inventory scanners Work with the Software Library Viewer and various inventory tools Use the application recognition process, and discovery rules HP This course is designed to provide an understanding of the fundamental concepts and applications of the HP Universal Discovery (UD) solution. This course is designed to provide an understanding of the fundamental concepts and applications of the HP Universal Discovery (UD) solution.

Duration 3 Days 18 CPD hours This course is intended for Salesforce consultants and administrators Overview When you complete this course, you will be able to:Enable Field Service Lightning.Describe the capabilities and components of Field Service Lightning.Know the right questions to ask prior to implementing Field Service Lightning.Understand the steps to successfully implement Field Service Lightning In this hands-on course, you will learn about Field Service Lightning components and even have the opportunity to implement Field Service Lightning for AW Computing, our fictitious company. What is Field Service Lightning? Define Field Service Lightning Identify the challenges of field service management and how FSL can overcome those challenges Describe what connected field service looks like Explain the main components and capabilities of FSL Meet AW Computing Learn about AW Computing Understand the business reason why AW Computing has purchased FSL Plan for Field Service Lightning Learn the essential questions to ask before setting up FSL Consider FSL limitations Set Up Field Service Lightning (Long Module) Set up FSL Components and Managed Package Walk Through the FSL Process by Role View and perform FSL actions as a Service Agent View and perform FSL actions as a Dispatcher View and perform FSL actions as a Field Resource View and run FSL reports as a Supervisor / Manager

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Duration 1 Days 6 CPD hours This course is intended for This course is designed for users who wish to analyze Website or mobile application traffic or online advertising campaigns using Google Analytics and Standard Google Analytics reports for a variety of reasons including increasing customer reach, and increasing conversions. Overview Upon successful completion of this course, students will be able to will perform more in-depth analysis of website data by using Google Analytics reports. In this course, you will create a Google Analytics account, create multiple web properties to monitor, and tag website pages with Google Analytics tracking code. You will then create multiple views for collecting and analyzing data, and create filters, goals, and funnels for your views. You will then use Google Analytics real-time reports and dashboards to perform quick analysis of your monitored websites. Implementing Google Analytics Overview of Google Analytics Create a Google Analytics Account Tag Your Pages Configuring Google Analytics Configure Google Analytics Settings Configure Accounts, Properties, and Views Configuring Goals, Funnels, and Filters Configure Goals Configure Funnels Configure Filters Configuring Monitoring and Alerting Monitor Real-Time Reports Manage Dashboards Manage Custom Alerts Analyzing Website Traffic Analyze Web Traffic with Audience Reports Analyze Web Traffic with Acquisition Reports Analyzing Behavior and Conversions Analyze Data with Behavior Reports Analyze Data with Conversion Reports Create Reports with Google Data Studio

Duration 2.5 Days 15 CPD hours This course is intended for This course is intended to help participants learn basic principles and techniques of providing PC, mobile, applications, and network support. Overview Upon successful completion of this course, students will have introductory knowledge of computer systems and mobile devices. In this course, students will identify and set up: computer hardware, software, networks, files, wireless devices and discuss safety. Identifying Computer Hardware Identify Types of Computing Devices Identify Internal Computer Components Common Computer Connector Types Identify Common Peripheral Devices Identifying Computer Software Compare Functions and Features of Common Operating Systems Identify Application Software Setting Up a Basic Workstation Connect Hardware Install and Configure Operating Systems Install and Configure Applications Configure Accessibility Options Configuring Network Access Network Connection Types Install and Configure a SOHO Router Network and Alternative Technologies Sharing and Storage Methods Working with Files, Folders, and Applications Create Files Navigate a File Structure Manage Files and Folders Compress and Extract Files Create Screen Captures Configuring and Using Wireless Devices Configuring Wireless Devices Use Wireless Devices Securing Computing Devices Identify Security Threats Apply Security Best Practices Perform Secure Web Browsing Supporting Computers and Users Environmental and Safety Concepts Back Up and Restore Data Manage Software Implement Basic Support Measures