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This Risk Assessment and Management in Care Diploma is the only guide you need for learning the essential topics thoroughly and acquire the necessary skills for a special discounted price. With only 2 hours of training towards your course materials designed by industry experts, any of your dreams in professional life can be turned into a reality. Our exclusive Risk Assessment and Management in Care Diploma follows an advanced curriculum with topics broken down into a total of 10 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of the Risk Assessment and Management in Care Diploma. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals. Key Topics to Be Covered Understanding risks and hazards. Problems associated with the business. Responsibilities of employees. Control measures of risks. Impact analysis and recovery planning. Learning Outcomes Understand the difference between risks and hazards. Develop the ability to identify possible problems before they take place. Learn about tracking and updating the control measures of risks. Different risk management techniques, such as reducing, transferring, avoiding, and accepting the risk. How to ensure office safety and report the risks. Develop the ability to analyse the business impact of risks and prepare a recovery plan. Every business possesses some potential risks and threats. Risk assessment and management are essential for the success of any business. Successfully managing risks will prevent mistakes, which leads to a safer work environment, happier employees, and increased productivity. As a manager, you need to understand the risk factors well and put the necessary precautions in place to ensure effective risk management. This Risk Assessment and Management in Care Diploma is designed to teach you the basics and advanced strategies of risk management. In this course, you'll gain a comprehensive understanding of the risks and hazards associated with the care business. You'll learn how to identify a problem before it happens. Besides, you'll learn the different techniques of risk management and the responsibilities of everyone. Also, this training teaches you the control measures of risks and general office safety. Moreover, you'll learn about the business impact analysis of risks and how to prepare a disaster recovery plan. Skills You Will Gain Risk identification Risk assessment Risk management Impact analysis Organising employees Preparing and monitoring safety plan. Why should you choose the Risk Assessment and Management in Care Diploma course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Risk Assessment and Management in Care Diplom Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum: *** Here is the curriculum breakdown of the Risk Assessment and Management in Care Diploma: Introduction to the Course This module covers the following topics Course Objectives Module 1: Identifying Hazards and Risks This module covers the following topics What Is a Hazard? What Is a Risk? Consult with Employees Likelihood Scale Module 2: Seeking Out Problems Before They Happen (I) This module covers the following topics Unique to Your Business Walk Around Long Term and Short Term Common Issues Module 3: Seeking Out Problems Before They Happen (II) This module covers the following topics Ask 'What would happen if ?' External Events Worst-Case Scenarios Consequence Scale Module 4: Everyone's Responsibility This module covers the following topics See It, Report It! If It's Not Safe, Don't Do It Take Appropriate Precautions Communicating to the Organization Module 5: Tracking and Updating Control Measures This module covers the following topics What Is a Control Measure? Your Business Procedures Are They Adequate? Updating and Maintaining Module 6: Risk Management Techniques This module covers the following topics Reduce the Risk Transfer the Risk Avoid the Risk Accept the Risk Module 7: General Office Safety and Reporting This module covers the following topics Accident Reports Accident Response Plans Emergency Action Plan Training and Education Module 8: Business Impact Analysis This module covers the following topics Gather Information Identify Vulnerabilities Analyze Information Implement Recommendations Module 9: Disaster Recovery Plan This module covers the following topics Make It Before You Need It Test, Update and Repeat Hot, Warm, and Cold Sites Keep Documentation Simple and Clear Module 10: Summary of Risk Assessment This module covers the following topics What are the Hazards? Who Might Be Harmed? Are Current Control Measures Sufficient? If Not, Change Control Measures Assessment Process Once you have finished the learning stages in the Risk Assessment and Management in Care Diploma, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this Risk Assessment and Management in Care Diploma course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Risk Assessment and Management in Care Diploma is a perfect fit for anyone interested in making a career in this field or starting their own business. This course allows you to learn at your own pace without juggling your daily schedule. You can access the course anytime from any device and become accredited in just 20/30 hours. Career path Take steps towards a successful career in this sector, either by seeking a job in this field or starting your own business.

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Bookkeeping: Bookkeeper Training Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Bookkeeping: Bookkeeper Training Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Bookkeeping: Bookkeeper Training Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Bookkeeping: Bookkeeper Training Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Bookkeeping: Bookkeeper Training Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Bookkeeping: Bookkeeper Training Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Quickbook** Getting Prepared - Access The Software And Course Materials Set Up Free Trial 00:03:00 The Structure of The Course - First Things First! 00:05:00 Getting Started Starting A New Company File 00:11:00 Setting Up The System Enter Opening Balances 00:02:00 Reverse Opening Balances - Accruals And Prepayments 00:06:00 Report Journal 00:05:00 Nominal Ledger Amend The Nominal Ledger 00:07:00 Report Listing The Nominal Ledgers 00:02:00 Customers Enter Customers 00:09:00 Report On Customer Contact Information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales Ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice Batch 00:06:00 Post Sales Credit Notes 00:08:00 Report Showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases Ledger Post Supplier Invoices 00:03:00 Entering A Batch Of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry Payments Post Cheques 00:07:00 Report Showing Supplier Payments 00:01:00 Sundry Receipts Receipts From Customers 00:07:00 Report Showing Customer Receipts 00:02:00 Petty Cash Post Petty Cash Transactions And Report 00:04:00 Post Cash Payments To Ledgers 00:02:00 Enter Petty Cash Items 00:14:00 Report On Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank Reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post The Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month End Adjustments 00:03:00 Month End Reports 00:06:00 Tasks Task- Clearing The Accounts 00:06:00 Task - Customer Report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 **Xero Accounting** Getting Prepared - Access The Software And Course Materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting Started Signing Up For The Free Trial 00:04:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting Up The System Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal Ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Reporting Customer And Supplier Information 00:02:00 Sales Ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Post supplier invoices 00:09:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Purchases Ledger Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry Payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll Unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Enrol on Nutrition-level 5 today and take the first steps towards learning new and exciting professional skills and knowledge. The Nutrition-level 5 has been designed by our professional team of experts to kickstart your career and push you towards success. Registering on the Nutrition-level 5 will give you instant access to our expert-level course content, arming you with the tools you need to learn a new skill with ease. The course self-paced, meaning you can study when it suits you. You can expect to complete this course in around 360 hours. This course has been professionally accredited by CPD and will make your CV an eye-catching prospect to any employer. Get access to 24/7 learning assistance when you enrol on the course to ensure you always feel supported during your learning journey. The course is split into amazing and in-depth modules, allowing you to learn and retain information with ease. Why People Love the Nutrition-level 5: Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Course Curriculum Here are the topics you will cover on the Course: Nutrition-level 5 Module 01: Introduction to Nutrition Module 02: Nutrients for Life - Nutrients for Life Macronutrients Module 03: Nutrients for Life - Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Nutrition-level 5 has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Nutrition-level 5. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for the course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete the course online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

By enrolling in our physiotherapy training, you will get the expertise to relieve people's physical suffering and take the initial steps toward mastering a well-demand career. This physiotherapy training will provide you with detailed insight into the concepts and methods used in physiotherapy. Anatomy, physiology, biomechanics, exercise therapy, manual treatment, electrotherapy, and patient management are just a few of the important topics discussed during the course. The physiotherapy training will also give a general introduction to industry-specific applications of physiotherapy and best practices. Individuals involved will also get the chance to hone their physiotherapy abilities through hands-on activities, case studies, and supervised clinical placement. Enrol yourself and be efficient for: Be familiar with the fundamental and more complex concepts of human anatomy, physiology, biomechanics, and movement Learn how musculoskeletal problems are evaluated and diagnosed Explain how electrotherapy, manual therapy, and exercise treatment are used Consider the importance of communication and patient management abilities Identify the fundamentals of treatment and chronic illness management Comprehend the importance of research in physiotherapy and how to evaluate research critically Acknowledge the professional and ethical issues that arise throughout the practice of physiotherapy Recognise the place of physiotherapy on the medical team Please Note: This Physiotherapy training does not entitle you to join the HCPC register or recognised Physiotherapists. But you will come across all the basic guidelines of Physiotherapy to boost and shine your knowledge in this particular field of Physiotherapy. Why Prefer Our Physiotherapy Training? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Physiotherapy Training: Module 01 What is Physiotherapy? Module 02: What do Physiotherapists do? Module 03: History of Physiotherapy Module 04: Skeletal Muscle Structure Module 05: Neuromuscular System Module 06: Injury Prevention Module 07: What is Sports Physiotherapy? Module 08: Osteoporosis Module 09: Back Pain & Critical Care Module 10: Aquatherapy & Hydrotherapy Module 11: Different Therapy Techniques Module 12: Treatment Method Module 13: For MND Patient Module 14: Musculoskeletal (MSK) Module 15: TENS Machines Module 16: What is Therapeutic Ultrasound? Module 17: Becoming a Physiotherapist Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Individuals who are seeking to become proficient in physiotherapy Healthcare professionals who want to improve their skills and knowledge in physiotherapy Individuals who are interested in pursuing a career in physiotherapy Professionals who are looking to improve their physiotherapy skills for career advancement or to increase their employability. Requirements You will not need any prior background or expertise to enrol in this course. Career path Physiotherapy Assistant: £18,545 to £21,176 District Nurse: £33,706 to £40,588 Sports Physiotherapist: £24,000 to £45,000 Musculoskeletal Physiotherapist: £25,654 to £45,838 Neurological Physiotherapist: £30,000 to £55,000 Paediatric Physiotherapist: £28,000 to £50,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Beauty therapy is not just about making people look good, it's about making them feel good. According to the UK's National Hair and Beauty Federation, the beauty industry is worth a staggering £30 billion annually, with a workforce of over 300,000 professionals. Learn years of industry experience from the comfort of your own home with this beauty therapy training course, and take steps to become a fully certified professional beauty therapist. This course is the complete beginner's guide to working in the beauty industry, designed to help you develop the skills you need to fast-track your career. Courses Are Included in This Package: Course 01: Beauty Therapy at QLS Level 7 Course 02: Beauty Skincare Treatment This Advanced Diploma in Beauty Therapy at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS. Learning Outcomes of Beauty Therapy Bundle: Master advanced skincare techniques to enhance client satisfaction and retention. Acquire comprehensive makeup artistry skills for diverse client needs. Gain expertise in acne treatments, elevating client trust and outcomes. Develop an in-depth understanding of nutrition's impact on skin health. Learn to tailor beauty therapies based on individual client profiles. Equip with skills for success in various beauty therapy settings. Why Prefer This Bundle? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the course Get a free student ID card! with our bundle Course Get instant access to the bundle course. Learn from anywhere in the world This is an affordable and simple-to-understand Lifetime access to the course materials Beauty Therapy & Skincare comes with 24/7 tutor support Become the best of the best and unleash your potential with Beauty Therapy & Skincare with us. Beauty Therapy & Skincare To give you the most convenient and comprehensive learning experience possible, the Beauty Therapy course has been divided into several in-depth sections *** Beauty Therapy Course Curriculum *** Section 01: Makeup Brushes Your Kit Etiquette On Set How to Use Color Correctors Film & Television Artistry Tattoo Covering Tips On Natural Makeup Tips On Glamour Makeup How-To Tips for Teenage Makeup and much more... Section 02: Skin Care Skin Care and Tanning Facials Hair Removal Options Dermaplaning Esthetician Tools and much more... Things To Know As a Professional Aromatherapy and Essential Oils Detox Your Deodorant Dry Brushing Face Masks Find Your Perfect Color and much more... Assessment Process After completing this Beauty Therapy online course module, you will be given immediate access to a specially designed MCQ test & Passing score is 60% After passing the Advanced Diploma in Beauty Therapy at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in starting a career in the beauty industry is encouraged to enrol in this course. Beauty enthusiasts looking to turn their passion into a profession Beauty professionals seeking to expand their offerings and enhance their skills Aspiring hairdressers, makeup artists, and nail technicians Salon owners or managers looking to train their staff Students or recent graduates seeking a career in the beauty industry Level 2 NVQ Diploma in Beauty Therapy General (RQF) Level 3 NVQ Diploma in Beauty Therapy General (RQF) Level 3 NVQ Diploma in Beauty Therapy Massage (RQF) Requirements The Beauty Therapy & Skincare program does not require any prior knowledge; everyone may participate! Career path This Beauty Therapy & Skincare bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Beauty Consultant Makeup Artist Skincare Specialist Nutrition Advisor Salon Manager Freelance Therapist Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard copy Certificate Hard copy certificate - £29 Advanced Diploma in Beauty Therapy at QLS Level 7 Hard copy certificate - £139

Do you ever wonder that we are in the mid-2020s, but our own Milky Way galaxy is approximately 13.6 billion years old? Do you wonder how many changes occurred in our galaxy in those 13.6 billion years? Why won't you? I mean, our earth has changed in a million ways within 2000 years, so now imagine 13.6 billion years! Well, in this course, we will not only answer these types of questions but also take you through astronomy, the planets, the moon, the comets, the stars, and so much more. Astronomy is the study of the nature and distribution of matter and radiation across all time and space in the Universe. Astronomers have always been eager to take advantage of the most recent technology developments in their pursuit of ever more accurate and insightful observations. Therefore, astronomy has recently experienced some of the fastest growth of all the physical sciences, and new, fascinating discoveries are still being produced on a regular basis. This has also spiked the interest of all people. So, if you are one of those brilliant curious minds looking to educate yourself about astronomy, then enrol in our course. We surely won't answer all your questions, but we will answer most of them and leave you on a platform that will help you explore more. Learning Outcomes of our Course: Acquire knowledge of astronomy and stargazing Get a detailed overview of comets and asteroids Learn about the moon and the planets Explore the meteor and meteorites Gain an acute understanding of starts and the zodiac Become fully aware of the galaxy, the milky way and black holes Get comprehensive knowledge of the big bang theory Understand the dark matter and the dark energy Learn about extra-terrestrial life forms and how the universe might end Why People Love Astronomy Fundamentals from Academy for Health & Fitness: Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support In this course, we will take you astronomy and the most commonly discussed topics like the moon and planets. You will then learn about stargazing, meteor, meteorites, asteroids and comets. Furthermore, you will explore galaxies in general, our galaxy, which is the milky way, black holes, dark energy, dark matter and how the universe might end. We kept the best for last! In the last few modules, you will learn about stars and the zodiac, the multiverse, the big bang and extra-terrestrial life forms. Courses Curriculum Here is the curriculum breakdown of the course: Module 01: Basics of Astronomy Module 02: Stargazing Module 03: The Moon Module 04: The Planets Module 05: Meteor & Meteorites Module 06: Asteroids Module 07: Comets Module 08: Stars and the Zodiac Module 09: Galaxy, the Milky Way & Black Holes Module 10: The Big Bang & Extra-terrestrial Life Forms Module 11: Dark Matter, Dark Energy, the Multiverse Module 12: How the Universe Might End Assessment Process Once you have finished the learning stages in the Astronomy Fundamentals course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Astronomy Fundamentals Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is planning to become an astronomer Has a profession that requires knowledge of astronomy Wants to educate themselves about astronomy Requirements You will not need any prior background or expertise to enrol in this course. Career path By the end of this course, learners will be able to take the steps towards starting a new career. Here are a few career options they can opt for: Astronomer - £15,609 to £60,000 Geoscientist - £28,000 to £42,000

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Public health is a way of improving the health and well-being of large groups of people. Preventing illness and injury is one way that public health officials try to keep everyone safe. This course will teach you all about public health and how it can help keep everyone safe. The field of public health is big and diverse due to the wide range of disciplines and experts from varied viewpoints that it encompasses. Public health is significant because it can improve and extend life. By taking steps to avoid health issues, people can live longer, healthier lives. It strives to identify health issues as early as possible and respond appropriately in order to prevent the spread of disease. The goal of public health is to improve people's general health and life expectancy. A public care provider should make sure that everyone has access to health, regardless of socioeconomic status. With the knowledge you gain from our inclusive course, you may advocate for people's rights. Additionally, this course will increase students' knowledge of public health and contribute to the creation of a secure society. Enrol in the Public Health Officer course and help create a healthier world. Learning Outcome: Recognise the idea of public health. Learn how public health is used to control infectious diseases. Analyse the impact of the environment on public health. Gain knowledge about the significance of ethics in public health. Understand the Importance of communication in healthcare Understand the ethics in public health care. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Public Health course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This course provides an introduction to the principles and practices of public health, including an understanding of the epidemiology, disease control, and measures of disease frequency. It also covers topics such as maternity and childbirth, environment and public health, health system and policy, public health and ethics, communication and its relevance, importance of communication in healthcare, and professional communication and behaviour. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Public Health Module 2: Principles of Public Health Module 3: Understanding Epidemiology Module 4: Disease Control Module 5: Understanding Measures of Disease Frequency Module 6: Maternity and Childbirth Module 7: Environment and Public Health Module 8: Health System and Policy Module 9: Public Health and Ethics Module 10: Communication and its Relevance Module 11: Importance of Communication in Healthcare Module 12: Professional Communication and Behaviour Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enrollment in this course is open to anybody. There are no prerequisites. This course is open to anybody with a laptop, tablet, or smartphone. You only need to be older than 16 and have a desire to learn. You also need to be literate. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Public Health Officer course allows you to study at your own speed and grow a quality skillset. Career path The course will improve your candidature for a number of jobs in the healthcare sector. Given below are job titles you can land. Public Health officer Health education specialist. Community health worker. Public health researcher. Medical editor. Public policy writer. Demographer. Health care administrator Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.