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313 Step courses in Belfast

Sales Management 2 Days Training in Belfast

5.0(1)

By Mangates

Sales Management 2 Days Training in Belfast

Sales Management 2 Days Training in Belfast
Delivered In-Person + more
£1,195 to £1,295

Effective Change Management 1 Day Workshop in Belfast

5.0(1)

By Mangates

Effective Change Management 1 Day Workshop in Belfast

Effective Change Management 1 Day Workshop in Belfast
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Belfast

By Mangates

Anger Management 1 Day Training in Belfast

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Belfast
Delivered In-Person + more
£595 to £795

Change Management - Change Matters 1 Day Training in Belfast

By Mangates

Change Management - Change Matters 1 Day Training in Belfast

Change Management - Change Matters 1 Day Training in Belfast
Delivered In-Person + more
£595 to £795

Manager Management 1 Day Training Belfast

5.0(1)

By Mangates

Manager Management 1 Day Training in Belfast

Manager Management 1 Day Training Belfast
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Belfast

By Mangates

Practical Sales Skills 1 Day Workshop in Belfast

Practical Sales Skills 1 Day Workshop in Belfast
Delivered In-Person + more
£595 to £795

3 Step Leadership & Management

By M&K Update Ltd

A popular 3 day programme aimed at team supervisors and managers. Develop skills in managing yourself, your job and managing others.

3 Step Leadership & Management
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Cyber Security Overview 1 Day Training in Belfast

By Mangates

Cyber Security Overview 1 Day Training in Belfast

Cyber Security Overview 1 Day Training in Belfast
Delivered In-Person + more
£595 to £795

Compliance and Risk Management

5.0(10)

By GBA Corporate

Overview This Compliance and Risk Management Course is designed for anyone looking for a pathway into this profession and wanting to develop their industry knowledge and skills. It covers the role of the Compliance Officer and compliance department in detail, with step-by-step training in compliance auditing and risk management. This Compliance and Risk Management Training Course will equip you with the fundamental skills needed to identify and manage regulatory risk in your organization, taking you through key topics such as how to implement an efficient Compliance Management System, ethics and compliance, risk types and classifications, and how to design a solid risk management strategy. By the end of this Compliance and Risk Management Training Course, you'll have an excellent understanding of core compliance issues, as well as how to promote a positive compliance culture for your organization, which will give you a head start when it comes to standing out in the relevant job market. 

Compliance and Risk Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,295

Educators matching "Step"

Show all 12
Easydriveni.Com

easydriveni.com

4.9(37)

Belfast

I passed my driving test at 17. A first time pass. I loved the freedom, independence and exhilaration of driving. To become a DOE approved driving instructor in Belfast you need to have held a clean driving licence for 4 years and pass three D.O.E. approved tests; a theory, a practical driving test and a teaching test. Exactly four years after I passed my driving test I applied to do these tests and passed all three first time. When I set up my driving school I wanted the learners’ journey from raw beginner to successfully passing their driving test to be as easy an experience as possible, so I called my driving school Easydrive. What do you like about your line of work? I enjoy being a driving instructor because you are out and about meeting interesting people everyday. I have taught thousands of people over the last 25 years. Interestingly, people I taught from when I first started are recommending me to their sons and daughters, it’s very gratifying to think that generations of local people appreciate that I did a good job of teaching themto drive safely. It definitely creates great job satisfaction. How many hours a week do you work and what’s your busiest time of the year? I work the normal working week of 35 hours. Busiest time would be from spring to autumn. What makes a customer a satisfied customer? I teach in an easy step-by-step approach building one skill upon another. A satisfied customer is one who can see their improvement with each lesson, giving them confidence of a successful test result. What is the best piece of business advice you were ever given? Success happens when preparation meets opportunity. With Easydrive I make sure all my learners are 100 per cent prepared to face the challenges of the modern driving test, which is more demanding than tests set in previous years. This gives them their best opportunity of success.