Imagine wielding the power of perfect English grammar. No more second-guessing sentence structures, fumbling with punctuation, or dreading comma placement. Picture yourself writing with confidence, commanding respect with clear and polished communication, and leaving a lasting impression in every email, document, and conversation. The QLS Level 5 Diploma in English Grammar isn't just about learning rules; it's about unlocking the magic of language, mastering its mechanics, and transforming yourself into a master communicator. This comprehensive course takes you on a captivating journey through the fundamental pillars of English grammar. You'll dissect the anatomy of words, unravel the mysteries of sentence construction, and discover the secrets of punctuation that weave words into tapestries of meaning. From mastering the dance of verbs to understanding the roles of nouns and pronouns, from wielding adjectives and adverbs with precision to employing prepositions like invisible architects, you'll gain a profound understanding of how language works. So, Let the QLS Level 5 Diploma in English Grammar be your guide as you unleash your inner wordsmith and write your way to success! Course Learning Outcomes: Demystify the language with a comprehensive understanding of parts of speech. Craft clear and concise sentences, banishing fragments and run-ons forever. Master the art of verb conjugation, navigating tenses with newfound expertise. Wield nouns and pronouns with precision, ensuring clarity and accuracy. Add flavor and nuance with adjectives and adverbs, painting your words with vividness. Harness the power of prepositions, guiding your reader every step of the way. Become a punctuation pro, wielding commas, semi-colons, and more with confidence. Level 5 Diploma in English Grammar Introduction Parts of Speech The Sentence Sentence Fragments & Run-ons Verbs - Make Me Tense Nouns Pronouns Adjectives and Adverbs Prepositions Punctuation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in English Grammar Technical Writer Editor Proofreader Content Creator Copywriter Grant Writer Requirements Level 5 Diploma in English Grammar To enrol in this Level 5 Diploma in English Grammar, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in English Grammar Editorial Assistant: £20,000 to £30,000 per year Content Writer: £25,000 to £40,000 per year Copy Editor: £25,000 to £35,000 per year English Language Teacher: £25,000 to £40,000 per year Technical Writer: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Give a compliment to your career and take it to the next level. This Unconscious Bias Training Course will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Unconscious Bias Training Course will help you keep ahead of the pack. The Unconscious Bias Training Course incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Unconscious Bias Training Course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Unconscious Bias Training Course, you can equip yourself with the essentials to keep you afloat into the competition. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Course Bundle Consists of the following Premium courses: Course 01: Unconscious Bias Training Course Course 02: Cross-Cultural Awareness Training Course 03: Working Effectively Across Cultures Course 04: Equality and Diversity Course 05: The Formula to Talk with Strangers Course 06: People Management Skills Level 3 Course 07: Public Speaking and Presentation Skill Course Course 08: Workplace Confidentiality Course 09: Leadership & Management Diploma Course 10: Resilience Masterclass Course 11: Level 2 Mindfulness for Wellbeing So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Unconscious Bias Training Course: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Unconscious Bias Training Course Module 01: Unconscious Bias Module 02: Bias: Origins Module 03: Types of Unconscious Biases in the Workplace Module 04: Avoiding the Unconscious Biases at Workplace Module 05: Biases and Perception Module 06: Individual and Structural Interventions Course 02: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 03: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 04: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 05: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 06: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 08: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 09: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 10: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 11: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Unconscious Bias Training Course bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Unconscious Bias Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Unconscious Bias Training Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Our comprehensive Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Course will enlighten and educate people as regards the problems that are faced by individuals with Dyslexia. The obstacles that challenge Dyslexic sufferers are many and varied, but you can learn how to support their endeavours correctly. This expertly written guide will allow you to identify the symptoms of Dyslexia and provide practical support, whatever their age may be. You will be presented with an in-depth explanation of the origins of Dyslexia, alongside the learning difficulties it presents. This will lead to the methodologies of dealing with Dyslexia, the cognitive approaches that will help, and the UK laws that protect those with the condition. Each carefully designed online module will cover a different aspect of Dyslexia and the recommended actions that will support sufferers. The Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Course provides reliable recommendations from professionals and will exponentially increase your perception of this learning difficulty. Inventive study methods and interactive exercises will help you gain and retain this information. By enrolling in this course, you will be able to give extra help to those that need that little additional support to read and write. The title Speech and Language Therapist is protected by the Health and Care Professions Council (HCPC) and completion of this course neither entitles you to use the title Speech and Language Therapist, nor call your services Speech and Language Therapy. Why choose this course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at those who work in the UK Welfare and Education systems. It is suitable for anyone that will encounter Dyslexia in their personal or professional lives. Career Path The training offered by the Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Course will benefit Healthcare or Educational professionals that will teach or provide therapy for those with Dyslexia. This may be most appropriate for careers and roles such as: Dyslexia Assessor Speech and Language Therapists SEN/SENCO Teachers SEN Teaching Assistant Family Support Workers Specialist Tutors Course Content Module 1: Introduction to Dyslexia Introduction to Dyslexia 00:18:00 Module 2: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:18:00 Module 3: Dyslexia in the School Dyslexia at School 00:21:00 Module 4: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:15:00 Module 5: The Legal Rights of Dyslexics The Legal Rights of Dyslexics 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Course overview To keep your body strong and functional, you need to eat food. But for dysphagia patients, it is quite difficult. They can't swallow foods easily. Learn how to handle dysphagia patients from this Dysphagia Awareness Training course and help these suffering people to get better. In this Dysphagia Awareness Training course, you will learn how to diagnose dysphagia and treat patients who are suffering from dysphagia. You will be familiarized with different levels and types of dysphagia, how it affects the swallowing and communication of a patient and how to treat them. You will also understand which type of medication is better to help your patient get better soon. This course will give you theoretical knowledge about the patients and their conditions. You will be able to understand the symptoms, medication and treatment process easily with the help of the bite-sized modules. Learning outcomes Learn about the basic fundamentals of dysphagia and its classification Gain a clear understanding of the causes, symptoms and treatments of dysphagia Learn how the swallowing process works in case of dysphagia and how it affects the patient's health Learn to diagnose and assess dysphagia Understand how to treat a patient suffering from dysphagia Know how to prescribe medicines for dysphagia patients Get the professional skills you need to become a speech and language specialist Know how to apply a client-centered approach when treating dysphagia patients Who is this course for Aspiring professionals interested in learning about dysphagia can enroll on this comprehensive Dysphagia Awareness Training course. This course will give you a clear understanding of the reasons for dysphagia, symptoms and how to treat them. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Dysphagia Awareness Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Pathologist Language Specialist Speech Therapist Patient Host Nursing Assistant Audiologist Direct Support Professional Voice and Swallowing Specialist Speech-Language Pathologist Instrument Technician Dysphagia Specialist Dysphagia Awareness Training Module: 1 - Introduction of Dysphagia 00:31:00 Module: 2 - Understanding the Swallowing Reflex 00:30:00 Module: 3 - Cause, Signs, and Symptoms 00:38:00 Module: 4 - Diagnosis and Treatment 00:23:00 Module: 5 - International Dysphagia Diet Standardisation Initiative 00:34:00 Module: 6 - The importance of good oral health 00:35:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Reach Advanced Level in English as a Foreign Language will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Reach Advanced Level in English as a Foreign Language comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Reach Advanced Level in English as a Foreign Language. It is available to all students, of all academic backgrounds. Requirements Our Reach Advanced Level in English as a Foreign Language is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 32 lectures • 04:49:00 total length •Introduction: 00:04:00 •How to Improve Vocabulary: 00:20:00 •Phrasal Verbs Lecture: 00:09:00 •Phrasal Verbs: 00:36:00 •Reading Tips: 00:04:00 •Reading Practice Example: 00:11:00 •Reading Practice - Learning Pronunciation: 00:03:00 •How to Improve Listening Skills: 00:14:00 •Novak Djokovic Interview: 00:12:00 •MLK Speech: 00:08:00 •George Foreman Interview: 00:11:00 •Michael Jordan Speech: 00:09:00 •Dolph Lundgren Speech: 00:06:00 •Roger Federer Interview: 00:07:00 •Neil Degrasse Tyson Interview: 00:08:00 •Kobe Bryant Interview: 00:08:00 •Lisa Kudrow Interview: 00:07:00 •Courteney Cox Interview: 00:06:00 •Yvonne Orji Interview: 00:07:00 •David Schwimmer Interview: 00:07:00 •Listening Practice: 00:07:00 •Listening Tips: 00:05:00 •How to speak fluently in English: 00:03:00 •How to improve speaking skills: 00:10:00 •Speaking Practice: 00:07:00 •Speaking Tips: 00:08:00 •How to improve writing skills: 00:10:00 •Writing Practice: 00:05:00 •Writing Tips: 00:04:00 •How to maintain the advanced level: 00:10:00 •Final Lecture: 00:23:00 •Assignment - Reach Advanced Level in English as a Foreign Language: 00:00:00
Glossophobia, the fear of public speaking, is said to affect around 75% of the population. So if you suffer from panic and dread before speaking in public, you are not alone. However, with the right skills and research techniques, public speaking can be a breeze and something you'll enjoy doing! Great public speakers are not born, but they can be made! Practise is key to mastering a skill like public speaking, and the Public Speaking Complete Course covers every element of speaking in public. Help ensure you never fear a public speaking engagement again by registering today! Key Outcomes of the Public Speaking Complete Course: Learn the quick wins you can use to instantly improve your public speaking. Discover how to use speaker notes effectively. Gain an understanding of how to create killer PowerPoint presentations to wow and engage your audience. Look at how to design your speech and make sure you're communicating the core message at all times. Discover preparation techniques that will help you stay calm before your presentation. Learn about presentation aids and when to use them to maximise engagement with your presentation. Learn how to present like a professional and why it's important to stick to the point! Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Quickly Become an Excellent Speaker and Presenter Quick Wins! The Secret to Using Speaker Notes Effectively 00:01:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 00:02:00 Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Developing Expert Judgment for Your Public Speaking and Presenting Opportunities 00:05:00 The Radical Yet Simple Solution To Finding Great Messages 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber 00:07:00 Passing the Ultimate Presentation Skills Test Building an Ethical Cheat Sheet Just for You 00:05:00 This Is The Do Or Die Moment For Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech Or Presentation 00:05:00 I Will give You a Personalized Professional Presentation Critique Right Here 00:02:00 The Successful Public Speaking and Presentation Skills Path Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00 Tips for Good Speaking Tips for Good Speaking 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:01:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Understand the importance of holding the receiver properly to maintain energy and vocal quality and how to vary your rate of speech to maintain listener interest. Adjust your voice to match the purpose of the call. Lowering your vocal range sends a more controlled image. Listen to learn the purpose of the call. Don't interrupt. Ask questions to clarify understanding. Learn how to flawlessly place calls on hold or transfer like a pro. Your customers will appreciate you! Learning Objectives Apply guidelines for physically handling the telephone, Implement voice guidelines, Apply effective telephone greetings, Transfer calls to make great first impressions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Give a compliment to your career and take it to the next level. This Cross-Cultural Awareness Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Cross-Cultural Awareness Training will help you keep ahead of the pack. The Cross-Cultural Awareness Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Cross-Cultural Awareness Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Cross-Cultural Awareness Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Cross-Cultural Awareness Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: Course 01: Cross-Cultural Awareness Training Course 02: Working Effectively Across Cultures Course 03: Equality and Diversity Course 04: Assertiveness and Self Confidence Development Course 05: The Formula to Talk with Strangers Course 06: People Management Skills Level 3 Course 07: Resilience Masterclass Course 08: Customer Relationship Management Course 09: Public Speaking and Presentation Skill Course Course 10: Workplace Confidentiality Course 11: Sexual Harassment Awareness Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Cross-Cultural Awareness Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 02: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 03: Equality and Diversity Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 06: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 07: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 10: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 11: Sexual Harassment Awareness Training Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Prevent Sexual Harassment at Work Module 06: Policies and Procedures Module 07: How to Deal with Sexual Harassment in the Workplace? Module 08: Mediation and the Aftermath CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Cross-Cultural Awareness Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Cross-Cultural Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
(BSL) British Sign Language: BSL British Sign Language Do you want to increase your knowledge and proficiency in BSL communication with the deaf community? Gain knowledge through (BSL) British Sign Language Course and investigate methods for instructing kids, teens, and adults in sign language as well as using sign language to the teaching of other disciplines. Finger spelling, fundamental words, and phrases are covered in this (BSL) British Sign Language Course. The numbers, families, and relationships are explained in the (BSL) British Sign Language Course. There are more specifics about food, animals, and colours in this (BSL) British Sign Language Course. It includes advanced vocabulary, grammar, and syntax. By taking the (BSL) British Sign Language Course, you will have a thorough understanding of deaf culture, conversational skills, storytelling, and narrative. The modules of this (BSL) British Sign Language Course also include poetry, literature, regional differences, and interpreting. So, what are you thinking about! Start getting the benefits by enrolling (BSL) British Sign Language Course today! Why Choose (BSL) British Sign Language: BSL British Sign Language Course from Us BSL Course developed by industry experts. Free PDF certificate as soon as completing this BSL course. Special Offers of this (BSL) British Sign Language: BSL British Sign Language Course This BSL: BSL British Sign Language Course includes a FREE PDF Certificate. Lifetime access to this BSL: BSL British Sign Language Course Instant access to this BSL: BSL British Sign Language Course Get FREE Tutor Support from Monday to Friday in this BSL: BSL British Sign Language Course Main Course : (BSL) British Sign Language Courses Included with this BSL: BSL British Sign Language Course Course 01: Speech & Language Course 02: Autism Course 03: Dyslexia [ Note: Free PDF certificate as soon as completing the (BSL) British Sign Language: BSL British Sign Language course] (BSL) British Sign Language: BSL Industry Experts Designed this (BSL) British Sign Language: BSL British Sign Language course into 15 detailed modules. Course Curriculum of (BSL) British Sign Language Module 1: Introduction to BSL Module 2: Fingerspelling Module 3: Basic Vocabulary and Phrases Module 4: Numbers Module 5: Family and Relationships Module 6: Colours, Animals, and Food Module 7: Advanced Vocabulary Module 8: Grammar and Syntax Module 9: Conversational Skills Module 10: Deaf Culture Module 11: Storytelling and Narration Module 12: Poetry and Literature Module 13: Regional Variations Module 14: Interpreting Module 15: Legal and Medical Sign Language Assessment Method of BSL British Sign Language Course After completing each module of the BSL: BSL British Sign Language Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of BSL British Sign Language Course After completing the MCQ/Assignment assessment for this BSL: BSL British Sign Language course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? (BSL) British Sign Language: BSL British Sign Language For those who are curious about the field of sign language, this (BSL) British Sign Language Course is ideal. Requirements (BSL) British Sign Language: BSL British Sign Language Students who intend to enrol in this (BSL) British Sign Language: BSL course must meet the following requirements: BSL British Sign Language: Good command of the English language BSL British Sign Language: Must be vivacious and self-driven BSL British Sign Language: Basic computer knowledge BSLBritish Sign Language : A minimum of 16 years of age is required Career path BSL: BSL British Sign Language With the help of this (BSL) British Sign Language: Course, you may investigate potential careers in SEN Instructor, BSL Coach, BSL Interpreter assisting teacher, A social worker. Certificates Certificate of completion Digital certificate - Included
SEN Teaching Assistant Diploma with Autism, ADHD, Dyslexia & Dysphagia Awareness Empower your teaching career with our comprehensive SEN Teaching Assistant Diploma. Specialize in supporting students with Autism, ADHD, Dyslexia, and Dysphagia. Become an expert SEN Teaching Assistant and champion inclusive education. Learning Outcomes: Comprehend the intricacies of SEND as an SEN Teaching Assistant. Apply the SEND Code of Practice as an SEN Teaching Assistant. Utilise effective classroom strategies as an SEN Teaching Assistant. Implement educational psychology in teaching as an SEN Teaching Assistant. Understand Autism Spectrum Disorder (ASD) to support as an SEN Teaching Assistant. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from SEN Teaching Assistant Diploma: Understanding SEND: Delve into the foundations of special educational needs and disabilities crucial for an SEN Teaching Assistant. SEND Code of Practice - 0 to 25 Years: Explore the legal and practical frameworks guiding SEN Teaching Assistants. An Overview of Teaching Assistant: Review the general role and responsibilities expected of a Teaching Assistant with a focus on SEN. Working in The Classroom: Gain practical strategies for effective classroom management as an SEN Teaching Assistant. Educational Psychology: Apply principles of educational psychology to support diverse learning needs as an SEN Teaching Assistant. Phonics Teaching: Develop phonics teaching skills to enhance reading development, particularly useful for SEN Teaching Assistants. Learn about Autism Spectrum Disorder (ASD): Acquire foundational knowledge about ASD for a nuanced approach to support as an SEN Teaching Assistant. Types of Autism: Identify the various manifestations of autism to tailor support as an SEN Teaching Assistant. Symptoms of Autism: Recognise symptoms of autism to provide timely interventions as an SEN Teaching Assistant. Autism Awareness: Promote understanding and best practices in autism support as an SEN Teaching Assistant. Fundamentals of ADHD: Understand the core concepts of ADHD and its impact on learning for an SEN Teaching Assistant. ADHD Management Strategies: Implement effective management strategies for ADHD in the classroom as an SEN Teaching Assistant. Identification of Dyslexia: Learn how to identify signs of dyslexia for targeted teaching support as an SEN Teaching Assistant. Treatment of Dyslexia: Explore treatment and support strategies for dyslexic students as an SEN Teaching Assistant. Teaching Dyslexics: Adapt teaching methods to meet the needs of dyslexic learners as an SEN Teaching Assistant. Speech & Language Therapist: Understand the role of speech and language therapy in supporting communication as an SEN Teaching Assistant. Speech Language Pathologist: Learn about the interventions used by speech-language pathologists that an SEN Teaching Assistant can apply in educational settings.