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14 Speech courses in Birmingham

Master Business Networking in Just 1 Day - Join our Workshop in Wolverhampton

By Mangates

Business Networking 1 Day Training in Wolverhampton

Master Business Networking in Just 1 Day - Join our Workshop in Wolverhampton
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Wolverhampton

By Mangates

Public Speaking 1 Day Training in Wolverhampton

Public Speaking 1 Day Training in Wolverhampton
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Solihull

By Mangates

Public Speaking 1 Day Training in Solihull

Public Speaking 1 Day Training in Solihull
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Birmingham

By Mangates

Public Speaking 1 Day Training in Birmingham

Public Speaking 1 Day Training in Birmingham
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Birmingham

By Mangates

Business Networking 1 Day Training in Birmingham

Master Business Networking in Just 1 Day - Join our Workshop in Birmingham
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Solihull

By Mangates

Business Networking 1 Day Training in Solihull

Master Business Networking in Just 1 Day - Join our Workshop in Solihull
Delivered In-Person + more
£595 to £795

Essential call centre technologies

5.0(3)

By Systems & Network Training

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Essential call centre technologies
Delivered in Internationally or OnlineFlexible Dates
£2,477

Total GSM

5.0(3)

By Systems & Network Training

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

Total GSM
Delivered in Internationally or OnlineFlexible Dates
£2,477

An Understanding of Dysphagia and Safe Swallowing

By Guardian Angels Training

Gain the knowledge and skills to assess, manage, and support individuals with dysphagia through our comprehensive "Understanding Dysphagia and Safe Swallowing" course. Learn about its causes, assessment methods, and strategies for safe swallowing.

An Understanding of Dysphagia and Safe Swallowing
Delivered In-Person in InternationallyFlexible Dates
£875

Neurodiversity Awareness

5.0(3)

By Lapd Solutions Ltd

Neurodiversity awareness training, Neurodiversity awareness,

Neurodiversity Awareness
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

Educators matching "Speech"

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The Island Project

the island project

Meriden

The Island Project School was set up to provide a school for children and young people with autism. It was founded by parents whose children had previously been taught at home using Applied Behaviour Analysis ("ABA"). Without functional communication, adults with autism can be isolated from their family, community and even carers. Without clear and early intervention, children and young people may grow into adults with no communication or independence skills meaning that they become the most dependent, and sadly most vulnerable group whilst needing the largest amount of support. If, as a school, we can give young people a means of communication plus independence skills, we can give them a better quality of life, whilst reducing their long term dependence upon their community. Unfortunately, whilst Local Authorities have a legal obligation to provide appropriate education for all children, they do not have the space, funding, or expertise to provide appropriate education for all pupils, particularly those with complex communication needs and associated difficulties, or for those who have ABA on their EHC Plans In the West Midlands, there were no ABA schools when the Island Project was founded, and this remains largely the case. The School was founded using the principles of ABA, and the Pyramid Approach to Education which gives pupils an effective means of communication using the Picture Exchange System. The School recognises that having an effective means of communication, putting in place strategies around managing sensory difficulties, and the development of independence skills are key to enabling children and young people to successfully access education and a better quality of life in the future. In recognition of this, all pupils at the School have input from a Multi Disciplinary Team which includes Behaviour Analysts, Speech and Language Therapists and Occupational Therapists specialising in Sensory Integration. The School originated with three pupils in a small unit in Balsall Common. The Schoo was founded as a charity, and within a few years, had outgrown its original building and moved to new premises at Diddington Hall in Meriden.