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15 Speech courses in Coventry

Master Business Networking in Just 1 Day - Join our Workshop in Warwick

By Mangates

Business Networking 1 Day Training in Warwick

Master Business Networking in Just 1 Day - Join our Workshop in Warwick
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Solihull

By Mangates

Public Speaking 1 Day Training in Solihull

Public Speaking 1 Day Training in Solihull
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Coventry

By Mangates

Business Networking 1 Day Training in Coventry

Master Business Networking in Just 1 Day - Join our Workshop in Coventry
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Coventry

By Mangates

Public Speaking 1 Day Training in Coventry

Public Speaking 1 Day Training in Coventry
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Hinckley

By Mangates

Business Networking 1 Day Training in Hinckley

Master Business Networking in Just 1 Day - Join our Workshop in Hinckley
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Solihull

By Mangates

Business Networking 1 Day Training in Solihull

Master Business Networking in Just 1 Day - Join our Workshop in Solihull
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Hinckley

By Mangates

Public Speaking 1 Day Training in Hinckley

Public Speaking 1 Day Training in Hinckley
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Warwick

By Mangates

Public Speaking 1 Day Training in Warwick

Public Speaking 1 Day Training in Warwick
Delivered In-Person + more
£595 to £795

Essential call centre technologies

5.0(3)

By Systems & Network Training

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Essential call centre technologies
Delivered in Internationally or OnlineFlexible Dates
£2,477

Total GSM

5.0(3)

By Systems & Network Training

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

Total GSM
Delivered in Internationally or OnlineFlexible Dates
£2,477

Educators matching "Speech"

Show all 5
The Island Project

the island project

Meriden

The Island Project School was set up to provide a school for children and young people with autism. It was founded by parents whose children had previously been taught at home using Applied Behaviour Analysis ("ABA"). Without functional communication, adults with autism can be isolated from their family, community and even carers. Without clear and early intervention, children and young people may grow into adults with no communication or independence skills meaning that they become the most dependent, and sadly most vulnerable group whilst needing the largest amount of support. If, as a school, we can give young people a means of communication plus independence skills, we can give them a better quality of life, whilst reducing their long term dependence upon their community. Unfortunately, whilst Local Authorities have a legal obligation to provide appropriate education for all children, they do not have the space, funding, or expertise to provide appropriate education for all pupils, particularly those with complex communication needs and associated difficulties, or for those who have ABA on their EHC Plans In the West Midlands, there were no ABA schools when the Island Project was founded, and this remains largely the case. The School was founded using the principles of ABA, and the Pyramid Approach to Education which gives pupils an effective means of communication using the Picture Exchange System. The School recognises that having an effective means of communication, putting in place strategies around managing sensory difficulties, and the development of independence skills are key to enabling children and young people to successfully access education and a better quality of life in the future. In recognition of this, all pupils at the School have input from a Multi Disciplinary Team which includes Behaviour Analysts, Speech and Language Therapists and Occupational Therapists specialising in Sensory Integration. The School originated with three pupils in a small unit in Balsall Common. The Schoo was founded as a charity, and within a few years, had outgrown its original building and moved to new premises at Diddington Hall in Meriden.

IOA Central Branch

ioa central branch

Coventry

The Institute of Acoustics is the UK's professional body for those working in acoustics, noise and vibration. It was formed in 1974 from the amalgamation of the Acoustics Group of the Institute of Physics and the British Acoustical Society (a daughter society of the Institution of Mechanical Engineers). The Institute of Acoustics is a nominated body of the Engineering Council, offering registration at Chartered and Incorporated Engineer levels. The Institute has some 3000 members from a rich diversity of backgrounds, with engineers, scientists, educators, lawyers, occupational hygienists, architects and environmental health officers among their number. This multidisciplinary culture provides a productive environment for cross-fertilisation of ideas and initiatives. The range of interests of members within the world of acoustics is equally wide, embracing such aspects as aerodynamics, architectural acoustics, building acoustics, electroacoustics, engineering dynamics, noise and vibration, hearing, speech, underwater acoustics, together with a variety of environmental aspects. The lively nature of the Institute is demonstrated by the breadth of its learned society programmes. There are three corporate grades of membership, namely Honorary Fellow, Fellow, and Member, and four non-corporate grades of Associate Member, Technician Member, Affiliate, and Student. The Institute is well supported by organisations which have become Sponsor Members and by its Key Sponsors. A recent employment survey shows that of our 3000 members, some 900 are employed in industry, commerce and consultancies, 400 in education and research, and nearly 500 in public authorities. Among the more specialist areas in which acousticians are employed are the audio and hi-fi industry, auditorium and concert hall design, broadcasting, telecommunications, quiet vehicle and product design, sonar system design, human-computer interaction, environmental noise control and health and safety management. The Institute works closely with other professional bodies in related fields, including CIEH, REHIS and IOSH and the Association of Noise Consultants. As one of the smaller professional institutions, the Institute of Acoustics has particular strengths in its learned society programmes and its cohesive role for the subject. There is a club atmosphere in its activities and it is possible for members to maintain personal contacts with colleagues engaged in other related areas of acoustics. There is a high participation rate by members in the conference, subject specialist meetings and regional branch activities of the Institute. The Institute offers members a Continuous Professional Development support scheme, a feature which is becoming increasingly recognised as an essential element in ensuring that professionals can keep up-to-date with rapidly changing technological and regulatory issues. Specialist interests are catered for through specialist groups, and regional activities are promoted by a number of regional branches. The work of the Institute relies heavily, of course, on the voluntary efforts of many members of Council, of its Standing Committees and of the Group and Branch Committees. The Institute publishes a bi-monthly Acoustics Bulletin, containing articles of professional, academic and technical interest and the Institute's Proceedings record the two hundred or more papers presented at our formal meetings each year. An education programme, comprising a Diploma in Acoustics and Noise Control and several Certificate of Competence courses is offered at a number of Centres throughout the UK. The Diploma is also available by tutored distance learning. Through specialist Institute of Acoustics working groups, support is given to the development of legislation in these areas, and there is considerable activity by Institute members in UK, European and International Standards development. The Institute is a founding member of the European Acoustics Association (EAA), a member society of the International Institute of Noise Control Engineering (I-INCE) and a member of the International Commission for Acoustics (ICA)