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22 Speech courses in Edinburgh

Public Speaking 1 Day Training in Dunfermline

By Mangates

Public Speaking 1 Day Training in Dunfermline

Public Speaking 1 Day Training in Dunfermline
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Edinburgh

By Mangates

Public Speaking 1 Day Training in Edinburgh

Public Speaking 1 Day Training in Edinburgh
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Livingston

By Mangates

Public Speaking 1 Day Training in Livingston

Public Speaking 1 Day Training in Livingston
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Edinburgh

By Mangates

Business Networking 1 Day Training in Edinburgh

Master Business Networking in Just 1 Day - Join our Workshop in Edinburgh
Delivered In-Person + more
£595 to £795

Communication Strategies 1 Day Workshop in Edinburgh

By Mangates

Communication Strategies 1 Day Workshop in Edinburgh

Communication Strategies 1 Day Workshop in Edinburgh
Delivered In-Person + more
£595 to £795

Communication Strategies 1 Day Workshop in Dunfermline

By Mangates

Communication Strategies 1 Day Workshop in Dunfermline

Communication Strategies 1 Day Workshop in Dunfermline
Delivered In-Person + more
£595 to £795

Communication Strategies 1 Day Workshop in Livingston

By Mangates

Communication Strategies 1 Day Workshop in Livingston

Communication Strategies 1 Day Workshop in Livingston
Delivered In-Person + more
£595 to £795

Master Business Networking in Just 1 Day - Join our Workshop in Livingston

By Mangates

Business Networking 1 Day Training in Livingston

Master Business Networking in Just 1 Day - Join our Workshop in Livingston
Delivered In-Person + more
£595 to £795

Total GSM

5.0(3)

By Systems & Network Training

GSM training course description GSM is in widespread use today. This seminar gives an comprehensive overview of GSM. What will you learn Explain what GSM is. Describe the architecture of the GSM network. Describe the GSM protocol stack. GSM training course details Who will benefit: Anyone who needs to know more about GSM. Prerequisites: Telecommunications Introduction Duration 2 days GSM training course contents Introduction History of GSM, analogue networks, digital networks, PCS1900. GSM services Telephony, digital encoding, data rates, Group 3 fax, SMS, Supplementary services. GSM architecture Mobile station Mobile Equipment (ME), Subscriber Identity Module (SIM). Base Station Subsystem Base Transceiver Station (BTS), Base Station Controller (BSC). Network Subsystem Mobile Services Switching Centre (MSC), Home Location Register (HLR), Visitor Location Register (VLR), Equipment Identity Register (EIR), Visitor Location register (VLR), Authentication Centre (AuC) Radio Link Aspects Bands, FDMA, TDMA, Traffic channels, Control channels, Speech coding, Channel coding and modulation, Multipath equalisation, Frequency hopping. GSM signalling SS7 overview, GSM SS7 nodes, Base Station Subsystem Application Part (BSSAP), Transaction Capabilities Application Part (TCAP), Mobile Application Part (MAP). Interfaces Um, Abis and A interfaces. Mobility and call processing in GSM Attach & location update process, mobile originate, mobile termination, handovers. GSM services Tele services, Bearer services, supplementary services, SMS, security. GSM futures GPRS, UMTS.

Total GSM
Delivered in Internationally or OnlineFlexible Dates
£2,477

Essential call centre technologies

5.0(3)

By Systems & Network Training

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Essential call centre technologies
Delivered in Internationally or OnlineFlexible Dates
£2,477

Educators matching "Speech"

Show all 5
Speak With Impact

speak with impact

Edinburgh

Our proven training methods draw on decades of high-level speaking experience to make you a more confident presenter. Find out more About Us - Gavin Brown About Us Our Story Begins With A Simple Belief. The more you speak, the better you become. We know this first hand. Our company founder has a depth and breadth of speaking experience you won’t find anywhere else. Beginning his professional life as a lawyer, Gavin learned the foundation of preparing effective presentations in the courtroom. Then he prepared and delivered over 1,000 speeches as a frontline elected politician. His expertise grew through live TV, radio, mass rallies, panels, keynotes, boardroom talks, public meetings, international competitive debating, chairing events, stand-up comedy and after-dinner speeches. Gavin kept a copy of every single speech he ever made and invested thousands of hours analysing and re-analysing each one. What worked and didn’t work. Why did it work? Even if it worked, how could it be 1% better tomorrow. Now, it’s your turn. From all our high-level speaking experience, we created the most comprehensive system possible. Our ‘Isolate the Integrate’® system is devastatingly effective and will transform your presentation results quickly. The winning techniques and cutting-edge exercises in our system will sharpen your skills like never before. These are the lessons we teach our clients. We have delivered seminars across over 20 countries, at some of the biggest blue-chip companies and international organisations. No matter your level of experience, our techniques will give you the skills and confidence to deliver exceptional presentations. About Us - Gavin Brown We Are Truly Passionate About Presenting And that passion helps us transform professionals of all levels of public speaking into outstanding presenters. Our unparalleled breadth and depth of experience has made a significant impact on speakers around the world. All our training sessions are interactive, enjoyable, intense and revolve around the direct practical exercise of specific skills. Attend our courses and you’ll learn… How to prepare a speech comprehensively, even under pressure How to deliver a talk with fluency and impact How to engage an audience from start to finish How to deal with any interruption and distraction

Frederic Chopin Polish Centre & Education In Edinburgh

frederic chopin polish centre & education in edinburgh

Edinburgh

Offers: Learning at the primary school level Highly qualified teaching staff Our youngest students, in addition to learning, take part in various types of games and didactic games that develop their speaking and listening skills. Students of older classes improve their knowledge of the Polish language, learn about the history and geography of Poland, learn about the culture and traditions of their home country. Curricula adapted to the cognitive and language needs of students in line with the official core curriculum of the Ministry of National Education We strive to ensure that the knowledge acquired at school fits into the overall education of a young person living on the border of two cultures. We offer interesting topics for classes and activating teaching methods adapted to the level and needs of the child and the group, Own, renovated and well-equipped building, A rich base of teaching aids (including audiovisual and multimedia) and access to the ever-expanding school library, Trips, games, meetings with interesting people, celebration of holidays and celebration of Polish traditions (also secular ones), A wide range of extra-curricular activities (religion, music, art, speech therapy and others) As a school that takes its mission very seriously, we actively cooperate with organizations that support Polish community education, e.g. through the participation of our staff in training and workshops improving and supplementing professional qualifications.