2274 Speaking courses

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Ready to swap “hello” for “hallo”? Our German Language Course for Beginners is designed with simplicity, structure, and a sprinkle of charm. Whether you're learning for work, travel, or simply to impress your dog with commands in another language, this course will walk you through the essentials of German—starting from the alphabet and easing you into everyday conversation, grammar rules, and expressions you'll actually use (no medieval phrases, promise). Each lesson builds logically on the last, so you won't feel like you're decoding ancient runes. No intimidating jargon or grammar marathons here—just bite-sized learning that fits into your routine. You'll explore German sentence structures, master common vocabulary, and learn how to sound confident while ordering a pretzel or deciphering a Berlin street sign. All content is delivered entirely online, so you can learn from anywhere with a Wi-Fi signal and a willingness to mispronounce a few words until you get it right. This course brings the language to life without ever leaving your living room, so dust off your curiosity—los geht’s! Learning outcomes: Develop a solid foundation in German grammar, including verb conjugation, noun declension, and sentence structure. Build a basic vocabulary of essential German words and phrases for everyday communication. Develop the ability to understand and participate in simple conversations in German, both spoken and written. Acquire the skills to read and write basic German texts, including emails, letters, and short articles. Develop the confidence to continue learning and improving your German language skills independently. Our German Language Course for Beginners is an immersive and comprehensive course designed to give you a solid foundation in the German language. Our experienced instructors will guide you through every aspect of the German language, from grammar and vocabulary to practical, real-world communication skills. The course is structured around interactive lessons, exercises, and practice sessions to ensure that you learn German in a fun and engaging way. The course covers all the essential topics you need to get started with the German language, including basic grammar and sentence structure, vocabulary for everyday communication, and reading and writing skills. By the end of the course, you will have the skills and confidence to converse in German in a variety of everyday situations. German Language Course for Beginners Course Curriculum Introduction Section 01: Lesson 1 Section 02: Lesson 2 Section 03: Lesson 3 Section 04: Lesson 4 Section 05: Lesson 5 Section 06: Lesson 6 Section 07: Lesson 7 Section 08: Lesson 8 Section 09: Lesson 9 Resources How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners who have no prior experience with the German language. Those who want to learn German for personal or professional reasons. Individuals planning to visit or study in Germany. Expats who have recently moved to a German-speaking country. Anyone who wants to expand their horizons and learn a new language. Career path Learning German can open up many doors for your career. Here are some potential career paths and their corresponding salary ranges in the UK: German language teacher: £20,000 - £35,000 per year Translator or interpreter: £25,000 - £45,000 per year Business development manager for German-speaking markets: £30,000 - £60,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

If your German vocabulary currently begins and ends with “Bratwurst”, this course is an excellent place to expand your linguistic horizons — and perhaps pronounce “Wiener Schnitzel” with a bit more confidence. Designed for absolute beginners, the German Language Course walks you through the essentials of grammar, sentence structure and everyday conversation, with clarity and a dash of wit. You’ll discover how to greet, ask, reply and understand without the panic of a phrasebook flapping in your hand. This course is built for learners who appreciate structure, humour, and the occasional linguistic eyebrow-raise (yes, German words can be long enough to need their own postcode). Whether you're learning for travel, culture or the simple satisfaction of finally knowing what Rammstein are singing about, this course gives you a firm footing — one well-pronounced Umlaut at a time. No classroom, no chalk dust — just a thoughtfully designed path into the German language, available wherever your Wi-Fi feels generous. Learning outcomes: Develop a solid foundation in German grammar, including verb conjugation, noun declension, and sentence structure. Build a basic vocabulary of essential German words and phrases for everyday communication. Develop the ability to understand and participate in simple conversations in German, both spoken and written. Acquire the skills to read and write basic German texts, including emails, letters, and short articles. Develop the confidence to continue learning and improving your German language skills independently. Our German Language Course for Beginners is an immersive and comprehensive course designed to give you a solid foundation in the German language. Our experienced instructors will guide you through every aspect of the German language, from grammar and vocabulary to practical, real-world communication skills. The course is structured around interactive lessons, exercises, and practice sessions to ensure that you learn German in a fun and engaging way. The course covers all the essential topics you need to get started with the German language, including basic grammar and sentence structure, vocabulary for everyday communication, and reading and writing skills. By the end of the course, you will have the skills and confidence to converse in German in a variety of everyday situations. ⊱⊱ German Language Course for Beginners Course Curriculum Introduction Section 01: Lesson 1 Section 02: Lesson 2 Section 03: Lesson 3 Section 04: Lesson 4 Section 05: Lesson 5 Section 06: Lesson 6 Section 07: Lesson 7 Section 08: Lesson 8 Section 09: Lesson 9 Resources How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners who have no prior experience with the German language. Those who want to learn German for personal or professional reasons. Individuals planning to visit or study in Germany. Expats who have recently moved to a German-speaking country. Anyone who wants to expand their horizons and learn a new language. Career path Learning German can open up many doors for your career. Here are some potential career paths and their corresponding salary ranges in the UK: German language teacher: £20,000 - £35,000 per year Translator or interpreter: £25,000 - £45,000 per year Business development manager for German-speaking markets: £30,000 - £60,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Have you ever watched a television show and thought, 'I could do that!'? Dive into the intriguing realm of TV presentation with our exclusive online TV Presenter course. Discover not just who a TV presenter is, but delve deeper into the ideal qualifications and tools of the trade. By the end of this captivating journey, you'll have unravelled the secrets of captivating an audience, from mastering the teleprompter to curating the perfect showreel. With a blend of technical expertise and on-camera charm, this course provides a comprehensive guide to help you step into the limelight. Understanding how to craft an appealing dialogue or the art of interviewing is crucial. This course isn't just about the glamour of being in front of the camera; it's about the meticulous details of scripting, the nuances of effective interviewing, and the finesse required to talk back. With the online world booming, TV presenters have never been more in demand. Whether you're exploring this for fun or as a budding career choice, our TV Presenter Online Course is tailored to equip you with the industry's best practices. From scripting to speaking, each module is crafted with utmost care for ensuring learners understand the intricacies of the profession. If you're looking to unlock a new skill or perhaps transition into a media-related profession, you're in the right place. Set the stage, cue the lights, and let's get started on your presenting journey! Learning Outcomes: Identify the primary roles and responsibilities of a TV presenter. Discern the essential qualifications and attributes required for a successful presenter. Apply effective strategies and techniques for clear on-camera communication. Utilise teleprompter and talk back tools with proficiency. Develop and curate a compelling showreel to showcase talents. Conduct interviews using established techniques to extract valuable information. Craft engaging scripts that resonate with the intended audience. Why buy this TV Presenter Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the TV Presenter Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This TV Presenter Online Course is ideal for Individuals keen on entering the television industry as budding TV presenters. Media students wanting a thorough understanding of TV presentation. Those wishing to enhance their on-camera communication for various professions. Media enthusiasts curious about behind-the-scenes mechanics of television shows. Anyone eager to understand the art and craft of television scripting and interviewing. Prerequisites This TV Presenter Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This TV Presenter Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path TV Presenter: Average Salary Range - £20,000 to £60,000 Per Annum Script Writer: Average Salary Range - £18,000 to £45,000 Per Annum Talk Show Host: Average Salary Range - £25,000 to £80,000 Per Annum News Anchor: Average Salary Range - £20,000 to £55,000 Per Annum Media Consultant: Average Salary Range - £30,000 to £70,000 Per Annum Interviewer for Media Platforms: Average Salary Range - £19,000 to £50,000 Per Annum Course Curriculum Module 01: Who is a TV Presenter? Who is a TV Presenter? 00:22:00 Module 02: Qualifications and Skills Required to Become a Presenter Qualifications and Skills Required to Become a Presenter 00:21:00 Module 03: Essentials to Become a Presenter Essentials to Become a Presenter 00:22:00 Module 04: Talking To/ Speaking in Front of The Camera Talking To/ Speaking in Front of The Camera 00:27:00 Module 05: Talk Back and Teleprompter Talk Back and Teleprompter 00:18:00 Module 06: Creating a Showreel Creating a Showreel 00:24:00 Module 07: Interviewing Techniques Interviewing Techniques 00:26:00 Module 08: Scripting Techniques Scripting Techniques 00:16:00 Assignment Assignment - TV Presenter Online Course 00:00:00

Verbs are the beating heart of any language – and Italian is no different. Whether you're sipping espresso in your kitchen or just hoping to understand the lyrics of that catchy Italian song stuck in your head, learning verbs is non-negotiable. This course delivers a streamlined guide for anyone eager to get to grips with the most essential part of Italian grammar—without being buried under grammar books the size of Rome’s Colosseum. The Italian Quick Guide for Everyone – Verbs Course brings clarity, structure, and a touch of charm to a subject that often feels intimidating. We’ve trimmed the fluff and organised everything into manageable chunks, so you can breeze through key verb forms, tenses, and patterns with a confident smirk. Whether you’re new to the language or brushing up, this course is your fuss-free ticket to understanding how Italians really speak—verbs first, confusion last. Learning Outcomes: Develop a foundational understanding of Italian verbs and their applications in language Learn how to conjugate verbs in the present tense, past tense, and future tense Gain confidence in speaking and writing in Italian using verbs Expand your vocabulary and understanding of practical applications of Italian verbs in real-world scenarios Prepare for more advanced Italian courses or exams that involve verb conjugation The Italian Quick Guide for Everyone - Verbs course is designed to provide learners with a comprehensive understanding of Italian verbs and their applications in language. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in Italian using verbs. Upon completing this course, learners will have a solid foundation in Italian verbs and be prepared for more advanced Italian courses or exams. With a focus on developing practical skills in verb conjugation, this course is the key to unlocking your potential and achieving success in Italian language learning. Italian Quick Guide for Everyone - Verbs Course Curriculum Introduction Section 01: Lesson 1 Section 02: Lesson 2 Section 03: Lesson 3 Section 04: Lesson 4 Section 05: Lesson 5 Section 06: Lesson 6 How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners interested in learning Italian verbs Individuals seeking to improve their Italian language skills for personal or professional reasons Travelers interested in communicating more effectively in Italian-speaking countries Students preparing for Italian language exams or courses that involve verb conjugation Anyone interested in expanding their understanding of Italian verbs and their applications in language Career path Translator Interpreter Foreign language teacher International business Travel and tourism £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Overview Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now! Tired of browsing and searching for the English Essentials course you are looking for? Can't find the complete English package that fulfils all your English learning needs? Then don't worry, as you have just found the ultimate English solution. Take a minute and look through this 11-in-1 extensive English Essentials bundle that has everything you need to succeed in English and other English-relevant fields! This comprehensive English Essentials course bundle is designed to elevate your English skills to new heights. Whether you're looking to master English grammar, expand your English vocabulary, or improve your English communication abilities, this English package has it all. With multiple English modules covering various English topics, you can tailor your English learning experience to meet your specific English goals. Furthermore, to help you showcase your expertise in English, we have prepared a special gift of 1 hardcopy English certificate and 1 PDF English certificate for the title course, completely free of cost. This English certificate will enhance your English credibility and encourage potential employers to pick you over the rest in the English job market. By earning this English certificate, you'll prove your English proficiency and commitment to excellence in English, making you a standout candidate for English-related roles. This English Bundle Consists of the following Premium courses: Course 01: Complete English Language Course Course 02: Understanding English Grammar Course 03: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 04: English Literature Course 05: 200 Common English Idioms and Phrases Course 06: Master English Speaking 3 Course 07: Essay Writing in English Course 08: Teaching English Online Course 09: Advanced Diploma in Copywriting Course 10: Business English Perfection Course Course 11: English for Job Interview Key Features of the Course: FREE English Essentials CPD-accredited certificate Get a free student ID card with English training (£10 applicable for international delivery) Lifetime access to the English course materials The English Training program comes with 24/7 tutor support Get instant access to this English course Learn English training from anywhere in the world The English training is affordable and simple to understand The English training is entirely online Enrol today to deepen your understanding of English. Description This English Essentials diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within this setting. The skills and knowledge gained from this English Essentials course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the English Essentials Bundle ★★★ Course 01: Complete English Language Course Module 01: Possession Module 02: Spelling Module 03: Zero conditional Module 04: First conditional Module 05: Demonstrative Pronoun and Adjective Module 06: Contractions Module 07: Exploring Adjectives Module 08: Age Module 09: Making offers and suggestions Module 10: Making a request Module 11: Want Module 12: Expressing Time Module 13: Like Module 14: Phrasal Verbs Module 15: Say and tell Module 16: Adverbs of quantity Module 17: Prepositions of place Module 18: Prepositions of movement Module 19: Verbs of the senses Module 20: Have got Module 21: Compound nouns Module 22: Comparative and superlative adjectives Module 23: Comparisons of equality Module 24: Kinds of Adverbs Module 25: So or such Module 26: Question tags Module 27: Enough Module 28: Present perfect with since, for and just Module 29: Already Module 30: Ever and how long Module 31: Past habit Module 32: Recap of the Past Perfect Module 33: Future Tense Module 34: Past Tense Module 35: Present Tense =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? Anyone from any background can enrol in this English bundle. Requirements Our English is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this expertise in English will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included You will get the PDF Certificate for the title course (Complete English Language Course) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete English Language Course) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Mama Mia! Explore the world of Italian soap making by creating your own Italian soap. You will learn about the origins of the stunning essential oils you’ll be using, their properties and how to blend them to create your own beautiful soap. You will then choose how to wrap your soap with a selection of Italian inspired traditional soap wrapping papers.

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included