If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
A Day in Wales. Join me for this fantastic photography workshop of woodland, lakes and waterfalls.In this course we cover all of the above. What do you need to bring with you?Camera/lenses/Spare memory card/batteries/tripod - A digital camera with "semi-automatic/manual" controls (Aperture and Shutter priority) is recommended to get the most from the course. Filters (if you have them) A packed lunch/snacks The relevant user manual for your camera Warm/waterproof clothing and suitable footwear - weather can be unpredictable all year round in Snowdonia. A notepad and pen What happens in bad weather?I monitor weather forecasts and if conditions are predicted to be completely unsuitable, to ensure both your safety and enjoyment of the day, it may be necessary to cancel a workshop. I will endeavour to provide at least 24hrs notice, although this cannot always be guaranteed; you will be offered either a full refund or a place on a future course.
“You don't take a photograph. You make it" - Ansel Adams Photography For Parents - Editing In Lightroom Next course starts 11 March 2024 Editing is an essential skill for anyone with even just a passing interest in photography. Much as we try, we can't always get everything right in camera and editing tools help us bring our vision to life, help correct problems and allow our images to look beautifully polished. We teach how to do all these things in Adobe Lightroom because it's a powerful, intuitive and affordable tool used by Pros around the world for that very reason. KEY COURSE INFO: Course type: Instructor-led Course duration: 4 weeks + prep module Course format: Online course with interactive edit-along live classes, feedback on your learning and support group WHAT YOU LEARN: From being able to correct issues such as over/under exposure, issues with colour or graininess to bringing your vision to life, creating mood and tone to your images, knowing how to use editing software is a must. But good and purposeful editing goes way beyond just slapping on a preset or a filter - in our course we teach you all about the tools - not just what all of them do but how, and we teach you how to know what to use and when to achieve certain effects.everything you need to allow you to style your photos, confidently use the software and fix common problems. editing to correct common photo problems creating good editing workflow using powerful precision tools editing to achieve beautiful skin tones using light and colour creatively editing to bring out a mood of a feel THIS IS THE COURSE FOR YOU IF : Love taking photos but want them to look more polished - with colours that pop and light that's perfectly balanced You want to be able to fix common issues such as under- or overexposure, white balance or colour casts so that you never need to bin an image just because it wasn't right straight out of camera You want to get more creative with light and colour to make the images look just like the moment felt. Bring on the moody edits or sun soaked edits or light kissed skin tones or creative black and white conversions You want to confidently use the editing techniques so you can bring your vision to life every time, without guesswork You want to be able to prepare your images for print so that your walls can beam with pride at the beauty that you captured Next Editing in Lightroom course starts 11 March 2024 4 core course modules plus prep module Support Facebook group Weekly edit-along live webinar Practice files to learn on Feedback on your images HERE IS WHAT YOU WILL LEARN in this course : Our Photo Editing in Lightroom course guides you through the photo editing process in Adobe Lightroom from start to finish – from setting it up correctly, organising your collections and creating a workflow that works for you, through learning the capabilities of all the editing tools - such as adjusting exposure, colours, light or sharpening the images; all the way to printing and creating photo books. We’ll show you how to create specific artistic effects ( high impact Black and white, vintage, light and airy, dark and moody etc ), and how to fix common photography problems ( grainy images, underexposed images, wrong colours etc). At the end of the course you will be able to confidently manage your photo collection with Lightroom, achieve desired artistic effects and make your photos truly stand out. Getting around in Lightroom and Lightroom Classic - shooting in full manual - but with clarity and purpose Correcting common problems - whether your photo started too dark or too bright, your child's face was in a shade, the white balance and colours were off, the grain was heavy, the light looked dull - you can fix it all within a couple of clicks in Lightroom Using Lightroom's super powerful intelligent masking tools to quickly and efficiently edit specific parts of your image - from brightening up the eyes to rescuing overblown skies Enhancing and adding beautiful light - light makes images stand out, but it can be hard capturing the atmosphere it creates in camera at times. Lightroom is where you can bring light to life and make your images feel how what you saw in real life Knowing how to shoot in camera so you can get the most in editing - photographers will often purposefully under or overexpose images in camera so that they have more chance of balancing the image just they way they want in Lightroom. INSIDE THE MODULES - aka WHAT DO YOU LEARN? Module 0: Getting set up in Lightroom This module is released a week before the course starts to give you a chance to fully familiarise yourself with the layout, structure and the best way of working in Lightroom Classic, including guidance of creating a smooth selection and culling process that helps you see and keep the best of your images, without getting bogged down with 100s near duplicates. Module 1: Getting Started In Lightroom - Global Edits In this module we introduce you to Lightroom's most powerful tools - the global edits. We help you understand how to tweak your images to achieve the effects you're after quickly - from adjusting over and under exposure, to correcting white balance in a few different ways, to having a play with my favourite Lightroom tool - the tone curve. Major Takeaways: At the end of the module you will have gained full control of lightroom key global tools and will be able to use them to correct any global - as in affecting the whole image - issues with your images. This includes perfecting your exposure, balancing your colour and white balance, sharpening and creating clarity and more. Module 2: Targeted Edits - Masks! Lightroom allows us to apply edits to selected parts of the image through a range of its very powerful, intelligent and manual masks. This means you can now effortlessly select your subject from the photo to adjust them separately with just one click, you can pick only the sky, the subject's eyes or only colour green or any other element and treat them differently to the rest. Major Takeaways: You will be able to use the full range of masks in lightroom and apply your edits exactly where they are needed, and nowhere else. This includes working with with the new AI powered masks which can detect a person's individual features and allow you to selectively edit them in a few simple steps, as well as those more manual tools, that allow you to literally paint with light and colour on your photographs. Module 3: Creative Editing in Lightroom This is a brand new module in our course where we take all the tools introduced in Modules 1 and 2 and actually use them to achieve different effects on our photos. Wer show you how to be guided by light when editing, how to achieve a light and airy or a moody edit on your images, how to add light and how to convert to black and white, as well as how to edit skin in Lightroom! This module is all play! Major Takeaways: You will learn how to create yoru own editing process - from knowing where to start and to understanding what elements of your photograph may need or benefit from adjusting and knowing how you can do so to achieve different outcomes. You will also learn how to edit your skin tones so they look delightful - no matter what your subject's complexion. Module 4: After the edits We close the course with a module centered around all the things you might want to do after the edits - from preparation for print, creating photo books, but also sharing your images online and syncing them between different machines and adobe workplaces. PLUS there is a little Photoshop intro so you get a glimpse at how it's different and what it can do. Major Takeaways: You will learn how to connect all of your Adobe ecosystem and sync and share your images across multiple devices. You will learn how to prepare your images for print so they look their very best and how to create photobooks. Next course starts 11 March 2024 Absolutely, without a doubt book Editing. I was very unsure at first. My interest in photography is to capture those memories so it felt like it was 'cheating' to edit. I can honestly say it's like magic.To finish off the pictures you love and just give you complete control over the exposure, colours to make them perfect, to rescue the disasters etc. I learnt so much in those few weeks and it made the biggest difference to my photos. Kerry White Editing in LIGHTROOM Book your space now: COURSE STARTS : 11 March 2024 ( 4 weeks + 1 prep week)COURSE COST : £179 ( payment plans available ) What’s included: 4 weekly modules with step by step illustrated tutorials and videos + prep module weekly edit along class online class ( also recorded) - on Wednesday evenings feedback and advice on your edits private support group PDF workbook and downloadable videos Practice images to learn on Join our next group to really bring life to your images and make them look sleep, polished and full of light COURSE PREREQUISITES: Lightroom or Lightroom Classic CC software installed on your computer or tablet. RECOMENDED : Lightroom Photography Plan 25GB – a monthly subscription at approx £9pm – including Lightroom CC, Lightroom Classic CC and Photoshop. This plan can also be occasionally purchased at a lower price via Amazon or Groupon if you purchase a year’s worth of subscription in one go ( average savings – around 2-4 months worth depending on the deal) Please note that Adobe also has a Lightroom Plan with 1TB of storage – we do not recommend this plan as it restricts you to one version of software only. The increased Cloud storage can always be purchased as an add on or your plan can be switched from Photographer plan to CC only at a later stage if you prefer.
Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
Take The SIA Top Up Training Course + First Aid, This Will Take You 2 Days To Complete. Enroll Now On To The Course! What is the SIA Top Up Training Course? Renewing your SIA license in the UK is a mandatory requirement. To achieve license renewal, you must complete the SIA Top-Up Training along with Emergency First Aid Training. Security Guards are required to undergo a 1-day training program, while Door Supervisors must complete a 2-day training program. In total, the renewal process entails completing both the SIA Top-Up Training and the First Aid course. The SIA Top-Up Training typically spans 2 days for full completion. Course Overview: 2 Days Course | 09:00 – 18:30 Do I Need First Aid To Renew My SIA Licence? Yes, renewing your SIA License requires both first aid and top-up training. The SIA mandates that all Security Guards and Door Supervisors must first complete emergency first aid training as a prerequisite for SIA License renewal. Important Things You Should Know FAQ SIA Top Up Training Course Why do I need the SIA Top Up Training Course for a Door Supervisor Licence? It is now mandatory to complete the Top-Up Door Supervisor training to renew your license. Effective from 1st April 2021, the SIA introduced new critical safety components to enhance license holder qualifications. The Top-Up Door Supervisor Training has been introduced to ensure that existing Door Supervisor and Security Guard license holders attain the same qualification level as newly qualified individuals. The aim is to align the skills of those renewing licenses with the standards applied to new license holders since 1st April 2021, when these regulations were updated Do I need an SIA Top-up training course for a Security Guard licence as well? Yes, if you currently hold an SIA Security Guard license, you will be required to complete a 1-Day SIA Top-Up Training. Starting from 1st October 2021, one of the following conditions must be met before applying for or renewing your license: The Top-Up Door Supervisor Training has been introduced to ensure that existing Door Supervisor and Security Guard license holders attain the same qualification level as newly qualified individuals. The aim is to align the skills of those renewing licenses with the standards applied to new license holders since 1st April 2021, when these regulations were updated What will the SIA top-up training course include? Security Guard license holders will need to complete an additional one-day top-up training. This top-up training will encompass modules on Terror Threat Awareness and Minimizing Personal Risk for Security Officers. As part of the SIA’s updated requirements, license holders are also mandated to hold an Emergency First Aid Certificate. To renew your license, you must either demonstrate that you have at least 12 months left before the expiration of any existing first aid certificate or attend an Emergency First Aid at Work (EFAW) qualification or its equivalent, before participating in any top-up training The Top-Up Door Supervisor Training has been introduced to ensure that existing Door Supervisor and Security Guard license holders attain the same qualification level as newly qualified individuals. The aim is to align the skills of those renewing licenses with the standards applied to new license holders since 1st April 2021, when these regulations were updated Document Checks Proof of Identity You will need to provide documents that prove you are who you say you are. Address history You need to provide two proofs of address. Bank or building society statement issued within the last three months. Utility bill issued within the last three months. A credit card statement was sent to your current address within the last three months. Council Tax statement issued in the last 12 months. Mortgage statement issued in the last 12 months. Age You must be 18 or over to hold an SIA licence. Criminal record Please be aware, that even if you pass the SIA door supervisor, you will still need to pass SIA criminal record checks. If you live outside the UK, or you have spent 6 continuous months or more outside the UK in the last 5 years, you need to provide evidence of overseas criminal record checks to the SIA. SIA will only issue a licence after completing background checks. Right to work in the UK You must have the right to work in the UK to get a front-line or non-front-line licence.
A workshop for independent schools that are inspected by Ofsted. Providing a proven strategy for ensuring compliance with the independent school standards.
Gain the clarity and confidence to take on inspections successfully with this actionable workshop.