Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to: Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental
Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.
Live group meetings will take place on Zoom on Sundays from 7-9pm GMT. To check your local time, please use a online time zone calculator such as this one. A Retreat in Daily Life is a way to find something of what you might experience on a residential retreat, with the difference being that you are at home, and the prayer experience is woven into the rhythm of your ordinary life. The Contemplative at Home Retreat in Daily Life involves two components: Six days per week : Thirty to Forty-five minutes of daily personal prayer, with suggested meditations and reflection questions. One day per week : A two-hour Zoom call, to share with other pilgrims who are on retreat with you. Lissy hosts these sessions in a group spiritual direction format. Who is this for?This retreat is suitable for anyone who has (or has had) some kind of practice of Christian prayer, and is ready to explore a bit more of their faith, their prayer life or their relationship with God. This might be for you if you Would like to explore the contemplative prayer traditions of the Christian faith Are ready for something deeper in your relationship with God Hope to find God in new ways Would like some structure and support to help you reinstate a habit of daily prayer Would like to go away on retreat, but are unable to at the moment Enjoy Contemplative at Home meditations and want to connect with others who do as well Prayer MaterialMeditations from the Contemplative at Home archives are suggested for five days of the week, with an Examen or review practice on the sixth day of the week. Each week follows a slightly different theme. Week One: Introduction to Contemplative Prayer / Establishing your Routine Week Two: Lectio Divina / Listening to Scripture Week Three: Imaginative Contemplation / Encoutering Jesus Week Four: Praying with the Psalms / My Life in God Prompts for reflection are also provided. Most of the meditations are around twenty minutes in length, with a suggested 15 minutes after the audio meditation for journalling or reflecting on your prayer experience. Further Details and Commitment The times listed on the sign up link above reflect the time for the group calls. Please be aware of your local time zone. I work in the UK and times may be listed for GMT. There will be one call before the retreat begins, and one at the end of each week, for a total of 5 calls. There will be a maximum of six participants in the group. Please check that you are able to attend all of the group sessions before you apply. The daily prayer can be done at any time that suits you but, if you don't already have a 30-45 minute window of time devoted to prayer each day, do take some time to think about when you might fit it in, for example: will you wake up earlier? Will you do it at lunch time? in the evening? How realistic is this? Is there a place in your house where you could sit to pray? Will those you share space with will be able to respect your commitment to the retreat? This won't be for everyone, but for those who are drawn to take part in this prayer experience, I have no doubt that it will be a positive and enriching time. I am really looking forward to sharing this space with you.
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about beauty and makeup artist Understand the core competencies and principles of beauty and makeup artist Explore the various areas of beauty and makeup artist Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert makeup artist Professional Make Up Artist Course Online Course Master the skills you need to propel your career forward in beauty and makeup artist. This course will equip you with the essential knowledge and skillset that will make you a confident makeup artist and take your career to the next level. This comprehensive professional make up artist course online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this make up artist course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective beauty and makeup artist practice and equip you with the essential skills, confidence and competence to assist you in the beauty and makeup artist industry. You'll gain a solid understanding of the core competencies required to drive a successful career in beauty and makeup artist. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for makeup artist or for people who are aspiring to specialise in beauty and makeup artist. Enrol in this professional make up artist course online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Essential Professional Makeup Artist tools that you might require in order self-practice purpose: Cleansers and disinfectants Cleaning your makeup brushes BeautyBlender solid cleanser Parian Spirit makeup brush cleaner Scrubby cleaning pad Cotton pads and sticks Solutions for preparing the skin Micellar Water Cleanser Hydrating Cream Professional makeup brushes Foundation Brush Buffer Brush For Concealer Blush Brush Bronzer Brush Contouring Brush Small Fan Brush Large Powder Brush Complete Eye Brushes Set Large Flat Eyeshadow Brush (all over shadow) Small Flat Eyeshadow Brush (lid color) Blending Brush Small Pencil Brush (for under eye shadow or inner corner shadow) Angled or Straight Eyeliner Brush Stiff Angled Brow Brush Lip Brush Sponges Primer Foundation & concealer Creamy Liquid Contouring Eyebrows kit Eyeshadow Lipstick Eyeliner and lip liner Setting powder & spray Lashes: glue, extensions, and mascara Accessories & other useful tools Tweezers scissors Sharpener Face cleansing wipes Paper towels Makeup travel case Mascara wands Ring light Mirror Chair Makeup Organizer Goldie Makeup artist face chart album Who is this Course for? This comprehensive professional make up artist course online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this beauty and makeup artist can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This professional make up artist course online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This professional make up artist course online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This professional make up artist course online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Make Up Make Up - Course 1 - Beauty Brushes 01:08:00 Make Up - Course 2 - Your Makeup Kit 00:46:00 Make Up - Course 3 - Etiquette on Set 00:36:00 Make Up - Course 4 - How to Use Color Correctors 00:11:00 Make Up - Course 5 - Film & Television Makeup Artistry 00:54:00 Make Up - Course 6 - Tattoo Covering 00:26:00 Course 7 - Tips on Natural Beauty Makeup 00:05:00 Make Up - Course 8 - Tips on Glamour Makeup 00:57:00 Make Up - Course 9 - How to Tips for Teenage Makeup 01:08:00 Make Up - Course 10 - Makeup Tips for Sophisticated Ladies 00:28:00 Make Up - Course 11 - Airbrush Makeup 00:26:00 Make Up - Course 12 - Bridal Makeup 01:00:00 Make Up - Course 13 - Eyes and Lips 00:19:00 Make Up - Course 14 - Be Camera Ready 01:12:00 Make Up - Course 15 - Skin Nutrition 00:40:00 Make Up - Course 16 - Detox Your Makeup Bag & Travel Like a Boss 00:31:00 Make Up - Course 17 - Henna Hair Color 00:05:00 Make Up - Course 18 - Fast Start Business Training 00:11:00 Make Up - Course 19 - What Does Bethany Do to Stay Fresh 00:23:00 Skin Care Skin Care - Course 1 - Skin Care and Tanning 00:40:00 Skin Care - Course 2 - Facials 01:50:00 Skin Care - Course 3 - Hair Removal Options 00:43:00 Skin Care - Course 4 - Dermaplaning 00:23:00 Skin Care - Course 5 - Esthetician Tools 00:12:00 Skin Care - Course 6 - Led Light Therapy 00:21:00 Skin Care - Course 7 - Microneedling 00:37:00 Skin Care - Course 8 - Natural and Chemical Peels 00:23:00 Skin Care - Course 9 - Skincare Using Spices 00:10:00 Skin Care - Course 10 - Skin Disorder and Diseases 00:08:00 Skin Care - Course 11 - Sugaring 00:15:00 Skin Care - Course 12 - Tinting 00:29:00 Skin Care - Course 13 - How to Be and Get Camera Ready 01:01:00 Skin Care - Course 14 - Why No Microdermabrasion 00:08:00 Skin Care - Course 15 - Food Knowledge 00:13:00 Skin Care - Course 16 - Skincare Using Spices 00:10:00 Things To Know As a Beauty Professional Course 1- Aromatherapy and Essential Oils 00:28:00 Course 2- Detox Your Deodorant 00:11:00 Course 3 - Dry Brushing 00:07:00 Course 4 - Face Masks 00:07:00 Course 5 - Find Your Perfect Color 00:12:00 Course 6 - Go Earthing 00:05:00 Course 7- Good Morning Detox 00:07:00 Course 8- Hot Flashes 00:05:00 Course 9 - Luxury Spa Treatments at Home 00:10:00 Course 10 - How to Conceal and Correct Under Your Eyes 00:16:00 Course 11 - Make-Up Your Health Routine 00:17:00 Course 12- Oil Pulling- Natural Teeth Whitening 00:04:00 Course 13 - Tanning Beds or Spray Tanning 00:09:00 Course 14 - What's in Your Lipstick 00:12:00 Course 15 - What's All the Fuss About LED Light Therapy 00:06:00 But Wat, There's More: Image Consulting Image Consulting - Introduction 00:03:00 Image Consulting - Course 1 - Flip Your Style 00:20:00 Image Consulting - Course 2 - Accessories for Guys 00:17:00 Image Consulting - Course 3 - Do's and Don't's for Men 00:08:00 Image Consulting - Course 4 - Fashion for the Average Man 00:04:00 Image Consulting - Course 5 - How to Look Great in a Suit 00:10:00 Image Consulting - Course 6 - How to Organize Your Closet 00:06:00 Image Consulting - Course 7 - Where Can Men Shop 00:06:00 Image Consulting - Course 8 - Body Types 00:24:00 Image Consulting - Course 12 - Wigs 00:25:00 Image Consulting - Course 13 - Material World & Where to Buy Fabrics 00:37:00 Image Consulting - Course 14 - What Does Bethany do to Stay Fresh 00:23:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Training Trainers of Spiritual Directors Developing the abilities needed to facilitate Spiritual Direction formation programmes