If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
The main learning outcomes of the course are: Describe the key reasons to manage safety and health in the workplace Define the key terms relating to safety and health Identify how the law can have an impact on safety and health in the workplace Describe how to assess, reduce and control risk in the workplace Identify workplace hazards and risks, their impact and how to manage them Identify how to evaluate and respond to an incident List the benefits and characteristics of an effective health and safety management system Describe the principles that underpin good safety and health performance
This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.
Having online products gives you recurring passive income, improves your brand reach and allows you to share your expertise with people worldwide. In this three-hour 1-2-1 session with Dan, he will help you figure out the best type of product for you to help you on your brand/business journey and share the practicals on how to build it, expand it, market it and create a system so your members/customers organically become your sales team.
A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.