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Improving Business Writing - How to Write Communications That Are Retrieved, Read and Remembered The writing skills that are taught in school are much different than the writing skills needed for effective business communications. This video introduces a four-stage writing process that utilizes headlining, bottom lining, and chunking techniques to improve the effectiveness of project, program, and business communications. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Management: The Intentional Profession 'To be is to do.' Project managers focus on the tools, techniques and effort it takes to 'do' well and deliver the change that mission demands. But we can also choose to 'do good,' and that is what providing our skills as pro bono services to our communities is all about. Like PMs, service-oriented Non-Profit Organizations struggle to deliver community services in a resource-constrained environment. PMs have mastered the skills needed to make things happen in these environments. With the 2015 Project Management Day of Service (PMDoS), two executives organized roughly 400 PMs to assist NPOs in defining and scoping nearly 100 projects - in one day! That is intent. That is engagement. That is meaningful project management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Management: The Intentional Profession 'To be is to do.' Project managers focus on the tools, techniques and effort it takes to 'do' well and deliver the change that mission demands. But we can also choose to 'do good,' and that is what providing our skills as pro bono services to our communities is all about. Like PMs, service-oriented Non-Profit Organizations struggle to deliver community services in a resource-constrained environment. PMs have mastered the skills needed to make things happen in these environments. With the 2015 Project Management Day of Service (PMDoS), two executives organized roughly 400 PMs to assist NPOs in defining and scoping nearly 100 projects - in one day! That is intent. That is engagement. That is meaningful project management. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

A course by Sekhar Metla IT Industry Expert RequirementsNo specific Requirements. Audience Business professionals who want to create professional-quality documents, presentations, and spreadsheets Students who need to use Microsoft Office for school projects or assignments Job seekers who want to improve their Microsoft Office skills for career advancement Anyone who wants to learn how to use Office 365 for collaboration and productivity Freelancers, entrepreneurs, and small business owners who need to create professional documents and presentations Anyone who wants to boost their productivity and efficiency with Microsoft Office tools. Audience Business professionals who want to create professional-quality documents, presentations, and spreadsheets Students who need to use Microsoft Office for school projects or assignments Job seekers who want to improve their Microsoft Office skills for career advancement Anyone who wants to learn how to use Office 365 for collaboration and productivity Freelancers, entrepreneurs, and small business owners who need to create professional documents and presentations Anyone who wants to boost their productivity and efficiency with Microsoft Office tools.

A course by Sekhar Metla IT Industry Expert RequirementsNo prior technical experience is required! All you need a computer!No SQL experience needed. You will learn everything you need to knowNo software is required in advance of the course (all software used in the course is free) Audience Beginner SQL, Data Science and Analytics - developers curious about SQL Career Anyone who wants to generate new income streams Anyone who works with data analytics, or databases! Anyone who wants to become Business intelligence developer Anyone who wants to start their own business or become freelance Anyone who wants to become a Data Science developer If you work in: marketing, finance, accounting, operations, sales, manufacturing, healthcare, financial services, or any other industry/function that collects information Someone who wants to learn skills that give them the potential to earn near SIX figures! Audience Beginner SQL, Data Science and Analytics - developers curious about SQL Career Anyone who wants to generate new income streams Anyone who works with data analytics, or databases! Anyone who wants to become Business intelligence developer Anyone who wants to start their own business or become freelance Anyone who wants to become a Data Science developer If you work in: marketing, finance, accounting, operations, sales, manufacturing, healthcare, financial services, or any other industry/function that collects information Someone who wants to learn skills that give them the potential to earn near SIX figures!

About Course Anger Management & Conflict Resolution Do you struggle to manage your anger? Do you find yourself getting into conflicts with others? If so, this course is for you. In this course, you will learn: What anger is and why we get angry The different types of anger The impact of anger on your relationships and your health How to identify your anger triggers Healthy ways to manage your anger How to resolve conflict effectively This course is perfect for: Anyone who struggles to manage their anger Anyone who wants to improve their communication and conflict resolution skills Supervisors and managers who want to create a more positive and productive work environment By the end of this course, you will be able to: Understand your own anger and what triggers it Use healthy coping mechanisms to manage your anger in a constructive way Communicate effectively and resolve conflicts peacefully This course is also tax deductible as a work-related expense, making it a great investment for supervisors and managers who want to maintain their professional development and upskilling. The course outlines 8 key underlying issues that cause anger and provides practical guidelines to address each of these areas: Unmet needs - threat to safety: Learn how to identify and meet your needs in a healthy way. Grief and loss: Learn how to cope with grief and loss in a healthy way. Boundaries being violated by controlling people: Learn how to set and enforce boundaries with controlling people. Disappointment & smashed pictures or expectations: Learn how to deal with disappointment in a healthy way. Guilt and shame based identity: Learn how to develop a healthy sense of self-worth. Unforgiveness - bitterness, resentment & revenge: Learn how to forgive yourself and others. Vitamin deficiency (eg. Vitamin B3 - Niacin, B6, Zinc etc): Learn about the importance of nutrition in anger management. Substance abuse (alcohol & other drugs): Learn about the impact of substance abuse on anger. Enroll today and start your journey to becoming more anger-resilient and conflict-competent! What Will You Learn? What anger is and why we get angry The different types of anger The impact of anger on your relationships and your health How to identify your anger triggers Healthy ways to manage your anger How to resolve conflict effectively Course Content Anger Management & Conflict Resolution Introduction Introduction Anger Management Module 1 Part 1 Part 2 Anger Management Module 2 Part 1 Part 2 Anger Management Module 3 Part 1 Part 2 A course by George Patriki Dual Diagnosis Consultant Audience Anyone who would like Anyone who struggles to manage their anger Anyone who wants to improve their communication and conflict resolution skills Supervisors and managers who want to create a more positive and productive work environment to understand anger and why it turns into rage.

About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM

About Course Xpert Learning Level 3 Food Safety and Hygiene for Supervisors   Food Safety and Hygiene Level 3 for Supervisors This course is designed for anyone who is responsible for supervising or managing food handlers in a foodservice establishment. It covers the essential knowledge and skills needed to ensure that food is handled safely and hygienically, preventing the spread of foodborne illness. The course includes modules on: The importance of food safety and hygiene Personal hygiene and grooming Microbiological hazards Food allergens and cross-contamination Food handling, storage, and temperature Cleaning and sanitizing Food premises and pest control HACCP and legal requirements Food safety management controls The role of the food supervisor     Who is this course for? This course is ideal for anyone who is responsible for supervising or managing food handlers in a foodservice establishment, including: Senior managers Bar managers Hotel managers Café managers Takeaway managers Business owners Head chefs Team leaders Supervisors If you are responsible for the safety of others, then this course is essential for you. It will give you the knowledge and skills you need to prevent foodborne illness and keep your customers safe. What Will You Learn? Understand your role in the supervision of food handlers Define food safety hazards and hygiene risks Prevent and control food safety hazards Develop and maintain an effective HACCP system Preserve food safely and hygienically Keep premises and equipment clean Control contamination through safe temperatures and storage Ensure that staff keep a good standard of personal hygiene Keep the workplace hygienic and safe for food preparation, cooking, and storage Course Content Module 01: Introduction to Food Safety What is food safety? Why is it important? What are food safety hazards? The obligations of food businesses. Introduction to Food Safety Module 02: Personal Hygiene & Grooming The importance of personal hygiene, hand washing technique, food service gloves, personal grooming, employee's illness and responsibility. Personal Hygiene & Grooming Module 03: Microbiological Food Hazards Biological hazards, physical hazards, chemical hazards, the 4 C's of food safety. Microbiological Food Hazards Module 04: Food Allergens & Cross Contaminations Food allergens, allergic reactions to different foods, allergen control, cross contamination, causes of cross contamination, preventing cross contamination. Food Allergens & Cross Contaminations Module 05: Food Handling, Storage and Temperature Food Handling, Storage and Temperature Module 06: Cleaning and Sanitising The importance of cleaning, cleaning, the 6 stages of cleaning, sanitising, cleaning schedule. Cleaning and Sanitising Module 07: Food Premises and Pest Control Food Premises and Pest Control Module 08: HACCP & Legal Requirements Module 08: HACCP & Legal Requirements Module 09: Food safety management controls Advantages of an FSMS FSMS Group The Key Steps Continual Improvement The FSMS monitoring and verification system Food safety management controls Model 10: The Role of the Food Supervisor Food Supervisor Importance of Food Supervisor Roles and Responsibility The Role of the Food Supervisor A course by Xpert Learning RequirementsThere are no formal entry requirements for the course, with enrollment open to anyone! Audience Restaurant Managers and Supervisors Chefs Food safety managers Business owners Senior Hotel Managers Senior Café Managers Audience Restaurant Managers and Supervisors Chefs Food safety managers Business owners Senior Hotel Managers Senior Café Managers

About Course Unlock key insights with our comprehensive guide to market research - propel your business towards unprecedented growth Our immersive online course on Market Research provides a comprehensive exploration into the intricate art and science of understanding consumer behaviour, trends, and market dynamics. Do you want to grow your business and take it to new heights? Achieving sustainable growth requires a deep understanding of your target audience and a keen awareness of industry trends. This marketing course equips you with the knowledge and skills required to understand your target customers and their needs. We start with a brief history and definition of 'market research' before we lay out the six steps of the market research process. This course examines the classifications of market research and explains how to identify research problems to set up the market research process. We show you how to develop and design a market research approach. We also trace the relationship between market problems and research design by distinguishing between exploratory, descriptive and causal research. The course goes over data analysis techniques and discusses how to deliver effective presentations of research findings to facilitate analysis and discussion. We cover qualitative and quantitative market research methods and provide examples to help you with questionnaire design with examples of open- and closed-end questions. We demonstrate data analysis techniques to help you leverage your research findings to make better business decisions. Finally, the course explains how to communicate research results while adhering to market research ethics. This course has no prerequisites and suits anyone interested in business and marketing. It is particularly useful for small business owners, entrepreneurs and marketers and helps you to create focused marketing campaigns that connect with your audience to boost customer engagement, brand loyalty and business success. Sign up to learn how to conduct market research that lets you understand consumer behaviour, spot gaps in the market and grow your business. Whether you're a budding marketer, a business owner, or a student of the commerce field, this course offers a comprehensive and practical guide to mastering market research. Enroll now to gain the knowledge and skills that can help shape business strategies, influence product development, and drive business success. What Will You Learn? Discuss the importance of market research in supporting marketing decision-making Identify the factors that influence the decision to conduct market research Outline the key components of a market research proposal Discuss the significance of problem identification in marketing research Analyse the key characteristics and advantages of qualitative research Recognise the factors that affect the sample size and accuracy in quantitative research Identify the key components and goals of a questionnaire Explain the importance of data validation and quality control Summarise the significance of the report and presentation as key components of marketing research Discuss the ethical principles of research methodology and the importance of integrity in market research Course Content Introduction to Market Research Introduction to Market Research The Market Research Process The Market Research Process Market Research Design Market Research Design Defining the Problem & Developing Research Approach Defining the Problem & Developing Research Approach Qualitative Market Research Qualitative Market Research Quantitative Market Research Quantitative Market Research Questionnaire Design Questionnaire Design Data Analysis Data Analysis Communicating Research Results Communicating Research Results Research Ethics Research Ethics Conclusion Conclusion A course by Xpert Learning Audience Marketers Current and aspiring product managers Business executives Consultants Entrepreneurs

About Course Xpert Learning Level 2 Food Safety & Hygiene Course For Catering   This course is designed for anyone who works with or handles food in the catering industry. It covers the essential food safety knowledge and skills that you need to comply with the law and keep your customers safe.   You will learn about: The impact of food-borne illness Food safety hazards and contamination Food preservation, storage and temperature control The legal requirements for food safety The Hazard Analysis and Critical Control Points (HACCP) system   The course is delivered online, so you can learn at your own pace and in your own time. It is interactive and engaging, with quizzes and activities to help you test your knowledge. Upon successful completion of the course, you will receive a digital certificate from Xpert Learning. This certificate is recognized by food safety authorities and employers throughout the UK.   Who is this course for? This course is ideal for anyone who works in the catering industry, including: Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners   Why choose Xpert Learning? Xpert Learning is a leading provider of online training courses. We offer high-quality, affordable courses that are delivered in a convenient and flexible way. Our courses are accredited by leading industry bodies, so you can be sure that you are getting the best possible training. We also offer a 100% satisfaction guarantee, so you can be confident that you are making the right investment in your career.   Sign up for the Xpert Learning Level 2 Food Safety & Hygiene Course today and start learning the essential skills you need to keep your customers safe! What Will You Learn? Identify the causes and risks of poor food safety and hygiene. Understand the UK laws in place for all types of food handling. Prevent the spread of bacteria in food. Control the possibility of food poisoning. Store food correctly and recognize spoilt produce. Understand the importance of personal hygiene and cleanliness. Use HACCP Food Safety as part of their everyday schedules. Course Content Module 01: Introduction to Food Safety What is food safety? Why is it important? What are food safety hazards? The obligations of food businesses. Introduction to Food Safety Module 02: Personal Hygiene & Grooming The importance of personal hygiene, hand washing technique, food service gloves, personal grooming, employee's illness and responsibility. Personal Hygiene & Grooming Module 03: Microbiological Food Hazards Biological hazards, physical hazards, chemical hazards, the 4 C's of food safety. Microbiological Food Hazards Module 04: Food Allergens & Cross Contaminations Food allergens, allergic reactions to different foods, allergen control, cross contamination, causes of cross contamination, preventing cross contamination. Food Allergens & Cross Contaminations Module 05: Food Handling, Storage and Temperature Food Handling, Storage and Temperature Module 06: Cleaning and Sanitising The importance of cleaning, cleaning, the 6 stages of cleaning, sanitising, cleaning schedule. Cleaning and Sanitising Module 07: HACCP & Legal Requirements Module 08: HACCP & Legal Requirements Module 08: Food safety management controls Advantages of an FSMS FSMS Group The Key Steps Continual Improvement The FSMS monitoring and verification system Food safety management controls A course by Xpert Learning RequirementsThere are no formal entry requirements for the course, with enrollment open to anyone! Audience Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners Audience Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners