286 Service Manager courses

What if you could charm any audience, express your ideas clearly, and build lasting relationships with everyone you encounter? Communication is a vital skill that can enhance your personal and professional life, and this Level 3 Certificate in Effective Communication Skills is designed to help you achieve that goal. Dive deep into the art of communication and watch as your abilities flourish into powerful tools for personal and professional growth. Throughout this comprehensive Effective Communication Skills course, you'll discover the secrets behind impactful dialogue, learn to navigate the intricacies of human interaction, and master the art of conveying your thoughts with clarity and conviction. Communication Skills aren't just words; they're the key to unlocking endless opportunities and building meaningful connections. Join us on this transformative journey with our Effective Communication Skills course, where every word you speak becomes a stepping stone towards greatness. Ready to unlock your potential? Enrol now and embark on a transformative journey with our Level 3 Certificate in Effective Communication Skills. Let your words become the bridge to success and meaningful connections. Take the first step today! Course Learning Outcomes: Master fundamental communication principles and models. Craft impactful messages that resonate with your audience. Sharpen your active listening skills to build deeper connections. Navigate conflict and misunderstandings with confidence. Harness the power of positive self-talk and persuasive language. Gain the communication skills to excel in professional and personal settings. Certificate in Effective Communication Skills at QLS Level 3 Module 1: Introduction To Communication - Goals & Benefits Module 2: Key Principles Of Communication Module 3: We Are ALWAYS Communicating Module 4: Fundamentals Of Communication - Part 1 Module 5: Fundamentals Of Communication - Part 2 Module 6: Great Communication Tips - Part 1 Module 7: Great Communication Tips - Part 2 Module 8: Self-Talk & Powerful Language Module 9: Miscommunication Module 10: Still MORE Great Tips! Part 1 Module 11: Still MORE Great Tips! Part 2 Module 12: Still MORE Great Tips! Part 3 Module 13: Final Thoughts and Suggestions Module 14: PROMO Communication (BEST) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Effective Communication Skills at QLS Level 3 Who is this course for: The Level 3 Certificate in Effective Communication Skills is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Communication Skills like - Communication Specialist Public Relations Coordinator Marketing Manager Human Resources Consultant Sales Representative Corporate Trainer Customer Service Manager Requirements Certificate in Effective Communication Skills at QLS Level 3 To enrol in this Certificate in Effective Communication Skills at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Effective Communication Skills at QLS Level 3 Career Path: Communications Coordinator Public Relations Assistant Marketing Assistant Social Media Coordinator Content Writer Customer Service Representative Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

In today's competitive retail landscape, having a deep understanding of retail operations is more important than ever. This course will give you the essential knowledge and skills to manage a successful retail business.

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service starts here. Learning Outcomes: Explain the role of CRM in Customer Service. Demonstrate Customer Service best practices. Interpret customer loyalty on Customer Service. Evaluate the Grow Customer Service Model. Critique the roles of a Customer Service Manager. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Customer Service Level 1 Syllabus Customer Service & Care: Master the basics of Customer Service and CRM to create a customer-focused organization. Great Customer Service: Develop skills in empathy and call centre effectiveness for world-class Customer Service. Customer Service Models: Apply the Grow Service Model and defusing techniques for enhanced Customer Service. Customer Management: Understand proactive management cycles and roles for effective Customer Service. Customer Rapport: Learn strategies for building rapport and driving customer loyalty in Customer Service.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Welcome to the Advanced Health & Social Care course! With a growing population and increasing demand for health and social care services, the need for highly skilled professionals in this field is higher than ever. According to recent statistics, the health & social care sector is one of the largest employers in the UK, providing jobs to over 3 million people and contributing £38.5 billion to the economy. This Health & Social Care in the UK course is designed to equip you with the essential knowledge and skills needed to succeed in this dynamic and rewarding industry. This Advanced Certificate in Health & Social Care in the UK at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Throughout the Health & Social Care in the UK course, you will learn about the UK health system, including its policies and legislation, and gain an understanding of the fundamental aspects of providing quality health and social care. By the end of the Health & Social Care in the UK programme, you will have developed a range of advanced skills, such as critical thinking, communication, and leadership, which are highly valued by employers in the sector. At the end of this Health & Social Care in the UK course, you will: Demonstrate an understanding of the UK health system and its policies Understand the essential principles, policies and legislations in health & social care work Analyse the fundamental aspects of providing quality health and social care Evaluate the impact of health and social care on individuals, communities, and society as a whole Develop advanced skills in critical thinking, communication, and leadership Demonstrate a commitment to professional ethics and values in health & social care work This Health & Social Care in the UK training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Health & Social Care in the UK at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction to Advanced Health and Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health and Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Certificate in Health & Social Care in the UK at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health & Social Care in the UK course is ideal for: Individuals looking to start a career in health & social care Professionals who wish to enhance their knowledge and skills in the field Anyone who wants to make a positive impact on the lives of others Requirements Health & Social Care at QLS Level 3 No prior background or expertise is required. Career path Healthcare Assistant - £19,000 Support Worker - £20,000 per annum Social Worker - £31,000 per annum Occupational Therapist - £32,000 per annum Registered Nurse - £33,000 per annum Health Service Manager - £42,000 per annum Enroll now and take the first step towards a fulfilling career in health & social care in the UK. Certificates Advanced Certificate in Health & Social Care in the UK at QLS Level 3 Hard copy certificate - Included After successfully completing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you interested in a career in the thriving UK real estate industry? Look no further than our Residential Property Sales course bundle! This comprehensive package of 11 courses covers all aspects of real estate sales, letting, property management, and construction, providing you with the skills and knowledge needed to succeed in a variety of roles. The first course is QLS-endorsed and comes with a QLS hardcopy certificate, which is essential for demonstrating your expertise to potential employers. The remaining 10 courses are CPD-QS accredited, ensuring that you receive the most up-to-date and relevant training available. Throughout the courses, you will learn how to identify, evaluate, and market residential properties, negotiate deals, manage contracts, and provide excellent customer service. You'll also gain valuable insights into construction industry schemes, letting and property management, and contracts law in the UK. Investing in this course bundle is a smart choice for anyone looking to break into the real estate industry or advance their existing career. With a wealth of information at your fingertips, you'll be prepared to tackle any challenge that comes your way. Enrol now! This Residential Property Sales Bundle Package includes: Course 01: Diploma in Residential Property Sales at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Basic Real Estate Agents Training at QLS Level 5 Course 02: Real Estate Investor Training Course 03: UK Property Development & Law Course Course 04: Contracts Law UK Course 05: Diploma in Construction Industry Scheme (CIS) Course 06: Letting Agent & Property Management Training Course 07: Negotiation Skills Certificate Course 08: Level 3 Diploma in Customer Service Course 09: Developing Interpersonal Skills Course Course 10: Diploma in Business Proposal Writing Why Prefer This Residential Property Sales Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Residential Property Sales bundle courses, you will be able to learn: Understand the basics of real estate sales, letting, and property management Evaluate the market value of residential properties Use negotiation skills to close deals effectively Manage contracts and understand UK contract law Develop excellent customer service skills Understand construction industry schemes and regulations Write effective business proposals ***Curriculum breakdown of Residential Property Sales*** Module 01: Introduction to Residential Property Sales Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property How is the Residential Property Sales Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Residential Property Sales course bundle is ideal for: Anyone looking to break into the UK real estate industry Existing real estate professionals looking to advance their careers Construction industry professionals looking to broaden their skillset Business owners or entrepreneurs interested in property investment Anyone interested in improving their negotiation, customer service, or proposal writing skills Career path This bundle will give you an edge in various professions, such as: Real Estate Salesperson - Average UK Salary £26k-£60k Property Manager - Average UK Salary £25k-£40k Letting Agent - Average UK Salary £18k-£28k Construction Manager - Average UK Salary £33k-£68k Proposal Writer - Average UK Salary £27k-£41k Customer Service Manager - Average UK Salary £28k-£44k Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Residential Property Sales at QLS Level 4 Hard copy certificate - Included

The course "Understanding Business Environment and Relationships" aims to provide students with a comprehensive understanding of the various factors that shape the business environment and the different relationships that businesses have with their stakeholders.After the successful completion of the course, you will be able to learn about the following, Understand the Legal Business Framework Learn about Stakeholder's nature, engagement and analysis Understand the Logistics, imports and Exports aspects of a business The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about businesses' different relationships with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements and apply various analytical tools and techniques to make informed business decisions. The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about the different relationships that businesses have with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers topics such as market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements, as well as how to apply various analytical tools and techniques to make informed business decisions. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Business Environment and Relationships Self-paced pre-recorded learning content on this topic. Understanding Business Environment and Relationships Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Development Manager Sales Manager Marketing Manager Strategic Planning Manager Public Relations Manager Operations Manager Supply Chain Manager Human Resources Manager Customer Service Manager Business Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Foodborne illnesses impact millions worldwide, but with the right knowledge, you can become a champion for public health. This Food Hygiene and Safety course dives deep into the fascinating world of food safety, equipping you with the expertise to excel in any catering or food service setting. Explore the complex realm of culinary safety as you uncover the secrets to upholding impeccable standards in Food Hygiene and Safety, the preparation, storage, and handling of food. Unleash your potential with comprehensive modules that explore the laws governing Food Hygiene and Safety, microbial hazards lurking in every kitchen corner, and the intricate dance of chemical, physical, and allergenic dangers. Through rigorous examination of food poisoning, spoilage, and effective control measures in Food Hygiene and Safety, you'll emerge equipped to safeguard against culinary catastrophes. Elevate your expertise with insights into personal hygiene practices and the critical role of HACCP in maintaining impeccable Food Hygiene and Safety in premises. Harness the power of knowledge to tackle the unique challenges posed by COVID-19, ensuring the safe and seamless operation of your food business in any Food Hygiene and Safety environment. Take the first step towards culinary excellence - join our comprehensive Food Hygiene and Safety course today! Level 2 Advanced Certificate in Food Hygiene and Safety for Catering Course Learning Outcomes: Become an expert in Food Hygiene and Safety for foodborne illness prevention and control. Confidently identify and manage physical, chemical, and allergenic hazards with a focus on Food Hygiene and Safety. Implement HACCP principles for optimal food safety management. Maintain impeccable hygiene practices in your food handling routines. Adapt and thrive in the evolving Food Hygiene and Safety landscape. Gain the knowledge and confidence to excel in any catering or food service role, with a strong emphasis on Food Hygiene and Safety. Level 2 Advanced Certificate in Food Hygiene and Safety for Catering Module 01 : Introduction to Food Safety and the Law Module 02 : Bacteria and Microbiological Hazards Module 03 : Physical, Chemical and Allergenic Hazards Module 04 : Food Poisoning and Control Measures Module 05: Food Spoilage and Food Storage Module 06 : Personal Hygiene Module 07 : HACCP and Food Premises Module 08 : Cleaning Module 09 : Reopening and Adapting Your Food Business During COVID-19 Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Food Hygiene and Safety for Catering course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this food hygiene and safety for catering course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Food Hygiene and Safety for Catering course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 2 Advanced Certificate in Food Hygiene and Safety for Catering The Food Hygiene and Safety is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Food Hygiene and Safety, like - Food Safety Supervisor Catering Manager Kitchen Supervisor Quality Control Inspector Food Service Manager Requirements Level 2 Advanced Certificate in Food Hygiene and Safety for Catering To enrol in this Level 2 Advanced Certificate in Food Hygiene and Safety for Catering course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 2 Advanced Certificate in Food Hygiene and Safety for Catering Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Food Hygiene and Safety course. Embrace the journey ahead in Food Hygiene and Safety. Food Safety Officer Catering Manager Food Quality Assurance Technician Restaurant Supervisor Kitchen Manager Food Safety Consultant Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each