Mastering the art of negotiation is essential for anyone looking to boost sales performance and close deals with confidence. This course delivers a clear and effective approach to navigating sales conversations, from the initial call to sealing the deal and beyond. With a focus on strategic communication, it equips learners to handle objections smoothly and craft compelling pitches that resonate with prospects. Each module is designed to build knowledge progressively, ensuring participants develop a strong grasp of key techniques without overwhelming jargon or unnecessary fluff. Through detailed guidance on preparation, creative openings, goal setting, and managing client data, this course offers a well-rounded framework to optimise every stage of the sales process. Whether you’re a novice looking to sharpen your approach or an experienced professional aiming to refresh your methods, these lessons provide valuable insights that can be applied immediately to improve outcomes. This course is perfectly suited for those seeking to enhance their negotiation skills through engaging, accessible content that fits comfortably into any schedule. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module One: Understanding the Talk Module Two: Getting Prepared to Make the Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing the Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using a Prospect Board Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Negotiation Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Negotiation Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Retail Advisor - Customer Service Excellence and Sales Techniques Course offers a dynamic learning journey tailored for those aiming to master the art of retail management and customer engagement. This course covers essential areas such as retail management, accounting, and visual merchandising, providing a strong foundation for understanding how retail businesses operate efficiently. Delving into the psychology of customers, it equips learners with insights into consumer behaviour to enhance sales strategies and boost customer satisfaction. Complementary modules in business studies and line management ensure learners develop a well-rounded grasp of the retail environment. Alongside core business knowledge, the course addresses career development with focused sessions on CV writing, workplace productivity, and life coaching. These elements prepare participants to navigate career progression confidently within the retail sector. Designed entirely for remote learning, this course fits seamlessly around busy schedules, offering the flexibility to develop expertise without the constraints of location. Whether aiming to refine sales techniques or advance within retail leadership, this programme provides the tools needed to succeed in today’s competitive market. Courses included in this Retail Advisor - Customer Service Excellence and Sales Techniques Bundle: Course 01: Retail Management Course 02: Retail Accountant Course 03: Visual Merchandising Diploma Course 04: Sales: Psychology of Customers Course 05: Business Studies Course 06: Career Development Course 07: CV Writing Course 08: Workplace Productivity Course 09: Line Management Course 10: Life Coaching and Career Counselling Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive Retail Advisor - Customer Service Excellence and Sales Techniques course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Retail Advisor - Customer Service Excellence and Sales Techniques course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Retail Advisor - Customer Service Excellence and Sales Techniques. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Retail Advisor - Customer Service Excellence and Sales Techniques course, you will get a widely respected accreditation and a deeper knowledge of the topic. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Advisor - Customer Service Excellence and Sales Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Retail Advisor - Customer Service Excellence and Sales Techniques training.
Description: Success doesn't come easily, you have to work at it. And success in sales requires a lot more effort and dedication. One of the ways you can build up your sales rep is through creating a whole bunch of network connections. And now with this Sales Training Diploma - Building Relationships course, you will be able to do just that. With the help of this course, you will learn the benefits of building a network of connections and how this, in turn, can affect your business base. You will also learn apply communication techniques and other things to help you build your desired network. Learning Outcomes: Figure Out the positive outputs of advancing a support network for communication Realise how shaping relationship can tap you to uphold your business foundation You will gain knowledge to execute communication systems to promote your network. The major components in strong working bondage, and how to add to more of these contents in working relationships Identify major public communication competence and practice applying them Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Training Diploma - Building Relationships is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Training Diploma - Building Relationships is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Mock Exam Mock Exam- Sales Training Diploma-Building Relationships 00:20:00 Final Exam Final Exam- Sales Training Diploma-Building Relationships 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The innovative Copywriting Hacks - Write Killer Sales Copy has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Copywriting Hacks - Write Killer Sales Copy has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Copywriting Hacks - Write Killer Sales Copy course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. The Copywriting Hacks - Write Killer Sales Copy is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Copywriting Hacks - Write Killer Sales Copy consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Copywriting Hacks - Write Killer Sales Copy has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Copywriting Hacks - Write Killer Sales Copy course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Copywriting Hacks - Write Killer Sales Copy has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.
Understand the three goals of qualification and how to apply suitability, eligibility, and forecasting. Discover how to quickly qualify the appropriateness of a prospect to your offering. We will guide you how to use your emotional intelligence to subjectively assess how you feel about an account relative to a sales goal and adjust strategically. Learning Objectives Describe the big five categories for qualifying buyers, Identify the three goals of qualification, Create screen test questions to work with suitable and eligible prospects, Apply your emotional intelligence for strategic guidance Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Prospecting is the search for something of value and persistence is a vital component in prospecting. We will guide you through various techniques to overcome your prospecting fears. Discover the four principles of prospecting psychology so that people will let you into their world and how POWER prospecting engages the right frame of mind. Understand the most vital tool to engage the interest of others in your offerings. Learning Objectives Describe how to create a successful prospecting mindset, Define essential sales terminology, Implement POWER Prospecting techniques Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
This course is designed for anyone who needs to contact customers that they have never contacted before. This is never easy nor enjoyable. However, it is by far and away the most successful way of contacting new customers, quickly qualifying them and then arranging a first meeting.
Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is - the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training is suitable for sales people of any level. Course Highlights Professional Sales Skills Training Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Sales Skills Training Diploma into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Sales Skills Training Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Sales Skills Training Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Sales Skills Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Professional Sales Skills Training Diploma 00:30:00 Final Exam Final Exam- Professional Sales Skills Training Diploma 00:30:00
Students who complete PVOL206 will be able to: Discuss the basics of policy and its effect on the solar industry Identify resources to learn more about policy and keep up to date with new developments Describe general sales tips Discuss common objections Identify techniques to close a sale Identify customer motivations and needs Discuss project timeline with customer Manage customer expectations and advise about PV system limitations Discuss manufactures, installation, and roof warranties Explain expected system performance Identify jurisdictional issues (zoning, fire marshal regulations) and city, county, and utility requirements Understand electric bill terminology, key information, and billing procedures Recognize any variations in energy use Determine property type, house orientation, roof tilt/angle, and available area Identify any shading and evaluate obstructions Estimate array size based on customer budget, kWh consumption, and / or available roof area Price array size based on average $/watt Develop price range, savings estimate, and preliminary economic analysis Present (verbal / brief) initial ballpark proposal and benefits, discuss customer's budget limits Identify overall customer considerations and general safety requirements Define the electrical meter and main service panel information required Identify point of interconnection, location for electrical equipment, and location for conduit runs Describe factors to consider with data monitoring Determine maximum PV capacity that can be connected to a specific service and/or electrical panel Create a final array layout Accurately estimate PV system production Define metrics to evaluate labor and material costs Calculate an average residential system cost & identify the major contributing factors Identify the main benefits of reviewing actual build data (job costing) Define property tax exemptions, tax deductions, transfer credits, sales tax exemptions Explain performance based-initiatives Evaluate taxability of credits and other incentives Review net-metering and feed-in tariff laws Identify different utility financial structures and regulated and deregulated markets Describe demand charges & the duck curve Outline financing basics Explore ownership models Calculate annual and cumulative cash flow, determine payback Calculate the environmental benefits of installing solar Identify what to include in a proposal, the proposal process, and what tools are available to generate proposals
How do you make introductory calls fun and not make cold calls? We will show you how to have powerful openers by using a strong opening benefit offer. Discover how you can get voice messages returned by leaving a warmly confusing voice mail message. Befriend the gatekeeper as they will be an invaluable resource of information. Learning Objectives Explain how to turn cold calls into warm calls that generate interest, Describe how to open sales conversations with an opening benefit offer, Demonstrate how to increase voice mail return, Apply strategies for getting past gate keepers Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams