Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco© Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will learn about the Cisco Contact Center Enterprise (CCE) products and explore features and functionality of the solution including major system components. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency
Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency
Business Writing Skills Online You must not miss out on the four Business Writing Skills courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Business Writing Skills course, we have combined four highly valuable courses, namely - Business Writing Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Business Writing Skills - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Business Writing Skills - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this Business Writing Skills course, you will become an expert Report Writer. Business Writing Skills - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this course, you can learn all the basics, tips and tricks of copywriting. Business Writing Skills - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Business Writing Skills Course? Benefits of Business Writing Skills Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Writing Skills course] Business Writing Skills Course Curriculum of Business Writing Skills Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development Assessment Method of Business Writing Skills After completing each module of Business Writing Skillscourse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Business Writing Skills After completing the MCQ/Assignment assessment for this Business Writing Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Writing Skills This Business Writing Skills course is ideal for all. This course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements Business Writing Skills There is no specific requirement to enrol for this Business Writing Skills course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path Business Writing Skills This Business Writing Skills course will open the door for many positions! Such as - Freelance Writer, Copywriter, Proofreader, Business Executives, Executives in TV, Media, Communication Executives in different organisations. Certificates Certificate of completion Digital certificate - Included
Looking to enhance your skills and boost your career prospects in the business industry? Look no further than the Level 2 Certificate in Business Improvement Techniques course! This course is designed to provide you with the fundamental skills needed to improve business performance and productivity. You will learn how to identify problems, analyse data, and implement solutions to optimise business processes and drive growth. The curriculum of this course covers a range of topics including Lean principles, Six Sigma methodologies, and process mapping techniques. You will also gain knowledge on quality control, project management, and continuous improvement. The Level 2 Certificate in Business Improvement Techniques is ideal for those looking to start or progress their career in the business sector. Whether you are new to the industry or looking to enhance your existing skills, this course will equip you with the knowledge and confidence to excel in your role. Learning outcomes: Develop an understanding of business development and succession planning strategies to support organizational growth and stability. Apply process management techniques to improve efficiency and productivity in the workplace. Analyze supply chain management processes and identify opportunities for improvement. Plan and forecast operations using appropriate tools and methods to ensure effective resource allocation. Develop skills in communication, negotiation, and conflict management to facilitate effective team leadership and collaboration. Upon completion of this course, you will have gained a valuable qualificate that will enhance your employability and demonstrate your commitment to continuous learning and development. You will also be able to apply the skills and knowledge learned in this course to real-world business scenarios, making you a valuable asset to any organisation. Invest in your future and enrol in the Level 2 Certificate in Business Improvement Techniques course today. This Level 2 Certificate in Business Improvement Techniques course covers a comprehensive range of modules aimed at equipping individuals with the necessary skills to improve business performance. The course covers various topics such as business development, process management, supply chain management, procurement, project management, and quality management, among others. Additionally, the course provides training in essential management skills such as leadership, conflict resolution, and talent management. Learners will also gain proficiency in negotiation techniques, communication skills, and business etiquette, among others. This course is ideal for individuals seeking to improve their business performance and advance their careers in management or business administration. Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Certificate After completing this course, you will get a Free PDF certificate, which is CPD Quality Standards Certified. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Level 2 Certificate in Business Improvement Techniques is suitable for individuals who are interested in developing their skills and knowledge in business improvement techniques. It is also appropriate for those who are currently working in a business environment and wish to enhance their understanding of processes and productivity. Please Note: This is not a regulated course. To get professional qualification, you can choose any of the following: Level 2 Certificate in Lean Organisation Management Techniques (RQF) Level 2 Certificate in Business Improvement Techniques (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) Level 2 Certificate in Team Leading (RQF) Level 2 Certificate in Business Administration (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Sales and Marketing (RQF) Level 2 Certificate in Digital Marketing (RQF) Level 2 Certificate in Project Management (RQF) Level 2 Certificate in Data Protection and Compliance (RQF) Level 2 Certificate in Information Technology (RQF) Level 2 Certificate in Retail Operations (RQF) Career path Production: £21,000 - £44,000 per year Quality Control: £18,000 - £40,000 per year Project Management: £26,000 - £67,000 per year Supply Chain Management: £24,000 - £61,000 per year Purchasing: £21,000 - £50,000 per year Administration: £15,000 - £31,000 per year Marketing: £20,000 - £48,000 per year Business Analysis: £26,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included
Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic leadership, team management, and organizational development. This diploma program empowers you with the knowledge and tools to excel as a leader in today's dynamic business environment. Enroll now to unlock your leadership potential and drive success in your professional journey.
Embark on an enlightening journey through the intricate world of pharmaceutical marketing, product development, and medical engagement with our comprehensive course. This course offers a deep understanding of pharmaceutical marketing, its history, the roles of key stakeholders, regulatory bodies, and the Code of Practice for the industry. The course further explores the process of pharmaceutical product development, regulatory approval, and post-marketing surveillance. Learn about the digital transformation in the UK pharma industry, understand the pricing and market access strategies, and delve into the ethical marketing practices and compliance. The course concludes by looking at future trends and innovations in the field. Learning Outcomes Understand the basics of pharmaceutical marketing and product development. Navigate the regulatory approval process and post-marketing surveillance. Implement effective marketing strategies and engage with healthcare professionals. Adapt to the digital transformation in the pharma industry and ensure GDPR compliance. Understand pharmaceutical pricing, market access strategies, and ethical marketing practices. Why choose this Pharmaceutical Marketing, Product Development & and Medical Engagement course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Pharmaceutical Marketing, Product Development & and Medical Engagement course for? Professionals working in the pharmaceutical industry. Students studying pharmacy, marketing, or related disciplines. Individuals interested in a career in pharmaceutical marketing. Healthcare professionals interested in understanding the pharmaceutical industry. Regulatory professionals seeking to understand the marketing and product development side of the pharmaceutical industry. Career path Product Development Manager: £35,000 - £55,000 Medical Engagement Officer: £30,000 - £50,000 Regulatory Affairs Specialist: £30,000 - £50,000 Pharmaceutical Sales Representative: £25,000 - £45,000 Pharmaceutical Brand Manager: £40,000 - £70,000 Prerequisites This Pharmaceutical Marketing, Product Development & and Medical Engagement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Pharmaceutical Marketing, Product Development & and Medical Engagement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Pharmaceutical Marketing Introduction to Pharmaceutical Marketing 00:19:00 Module 02: Pharmaceutical Product Development and Regulatory Approval Process Pharmaceutical Product Development and Regulatory Approval Process 00:20:00 Module 03: UK Marketing Strategies and Medical Engagement UK Marketing Strategies and Medical Engagement 00:19:00 Module 04: Digital Transformation and Compliance Digital Transformation and Compliance 00:19:00 Module 05: UK Pharmaceutical Pricing and Market Access Strategies UK Pharmaceutical Pricing and Market Access Strategies 00:18:00 Module 06: Ethical Marketing Practices and Compliance Ethical Marketing Practices and Compliance 00:15:00 Module 07: Future Trends and Innovations Future Trends and Innovations 00:15:00
Embarking on a transformative journey that rewinds the clocks to the dietary habits of our ancestors, 'Paleo Diet Mastery: Achieving Health Goals with a Prehistoric Diet' seeks to introduce learners to the core principles and benefits of the Paleo Diet. As one dives into the course, they'll uncover the profound health benefits that come with adopting such a dietary regimen, and grasp the intricacies of crafting a delectable Paleo palate. By course completion, learners will be adept at tailoring the Paleo approach to their specific needs, confidently overcoming challenges, and achieving their wellness aspirations with a touch of prehistoric wisdom. Learning Outcomes Understand the foundational principles of the Paleo Diet and its historical significance. Recognise the myriad health benefits associated with the Paleo dietary approach. Acquire the skill to craft diverse and delicious Paleo-friendly meals. Devise personalised dietary strategies based on individual health and fitness goals. Navigate potential challenges while effectively adapting and sustaining the Paleo lifestyle. Why buy this Paleo Diet Mastery: Achieving Health Goals with a Prehistoric Diet? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Paleo Diet Mastery: Achieving Health Goals with a Prehistoric Diet there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Paleo Diet Mastery: Achieving Health Goals with a Prehistoric Diet for? Individuals seeking to adopt a holistic approach to nutrition and wellness. Those aiming to lose weight naturally and sustainably. Health enthusiasts curious about ancestral dietary practices. Fitness aficionados desiring a dietary plan that complements their routine. Individuals with specific dietary needs looking for adaptable strategies. Prerequisites This Paleo Diet Mastery: Achieving Health Goals with a Prehistoric Diet does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Paleo Diet Mastery: Achieving Health Goals with a Prehistoric Diet was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Nutritionist: £20,000 - £35,000 Dietary Advisor: £19,000 - £27,000 Health and Wellness Coach: £20,000 - £40,000 Weight Loss Consultant: £18,000 - £30,000 Paleo Diet Cookbook Author: Variable (dependent on sales). Course Curriculum Module 01: Introduction to the Paleo Diet Introduction to the Paleo Diet 00:19:00 Module 02: Paleo Diet and the Health Benefits Paleo Diet and the Health Benefits 00:25:00 Module 03: Paleo Nutrition and Dietary Guidelines Paleo Nutrition and Dietary Guidelines 00:21:00 Module 04: Crafting the Paleo Palate Crafting the Paleo Palate 00:20:00 Module 05: Addressing Challenges and Modifications Addressing Challenges and Modifications 00:20:00 Module 06: Sustaining the Paleo Lifestyle Sustaining the Paleo Lifestyle 00:21:00 Module 07: Dietary Strategies for Specific Needs Dietary Strategies for Specific Needs 00:19:00 Module 08: Weightloss the Paleo Way Weightloss the Paleo Way 00:18:00