1305 Retail courses in Cardiff delivered On Demand

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

5 Star Rated Course | FREE 2 CPD Courses & Certificates | Free Level 4 QLS Endorsed Certificate | Lifetime Access

Free Level 7 QLS Endorsed Certificate | FREE 2 CPD Courses & PDF Certificates | CPD Accredited | Lifetime Access

Are you ready to embark on an enlightening journey of wisdom with the Interior Design and Decoration bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Diploma of Interior Design and Decoration. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Interior Design Diploma Course 02: Mastering Colour-Architectural Design & Interior Decoration Course 03: Space Planning in Interior Design Course 04: Design Principles and Elements in Interiors Course 05: Furniture Restoration Course 06: Carpentry Course 07: DIY Home Improvement Course 08: Visual Merchandising Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Diploma of Interior Design and Decoration bundle illuminate your path to wisdom. The Diploma of Interior Design and Decoration bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Diploma of Interior Design and Decoration package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Interior Design and Decoration bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Diploma of Interior Design and Decoration community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Interior Design and Decoration bundle. Establish robust bases across each course nestled within the Interior Design and Decoration bundle. Decipher intricate concepts through the articulate content of the Interior Design and Decoration bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Interior Design and Decoration bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Interior Design and Decoration bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Interior Design and Decoration bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Interior Design and Decoration bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Interior Design and Decoration bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Interior Design and Decoration journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Interior Design and Decoration bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Interior Design and Decoration bundle lays a solid groundwork. Certificates CPD Accredited Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Tired of browsing and searching for a Travel & Tourism course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Travel & Tourism bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Travel & Tourism course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Travel & Tourism and help you along your learning journey. Advanced audio-visual learning modules of these Travel & Tourism courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. This Travel & Tourism Bundle Consists of the following Premium courses: Course 01: Travel & Tourism Course 02: Hotel Management Level 3 Course 03: Concierge Course 04: Event Planning Course 05: Travel Blogger Course 06: Catering Management Course 07: Customer Relationship Management Course 08: Working Effectively Across Cultures Course 09: Effective Communication Skills Course 10: Document Control Course 11: GDPR Data Protection Level 5 Course 12: Professional Photography Diploma Course 13: Level 2 Microsoft Office Essentials Course 14: Time Management Training Enrol now in Travel & Tourism to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the Travel & Tourism course included in a one-time fee Accessible, informative Travel & Tourism modules of the course designed by expert instructors Learn about the Travel & Tourism course at your ease - anytime, from anywhere Study the Travel & Tourism course from your computer, tablet or mobile device CPD accredited Travel & Tourism course - improve the chance of gaining professional skills Curriculum: Course 01: Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry How will I get my Certificate? After successfully completing the Travel & Tourism course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel & Tourism bundle. Requirements Our Travel & Tourism course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you ready to embark on an enlightening journey of wisdom with the Customer & Sales Assistant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Customer & Sales Assistant. Delve into eight immersive CPD Accredited courses, each a standalone course: Sales Training NLP For Sales, Persuasion & Influence Sales & Negotiation Skills Creating Highly Profitable Sales Funnels Customer Relationship Management Win Customers Efficiently: Customer Service Diploma Know the Selling Strategies that Boost Customer Acquisition Sales Analysis in Excel Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Customer & Sales Assistant bundle illuminate your path to wisdom. The Customer & Sales Assistant bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Customer & Sales Assistant package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Customer & Sales Assistant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Customer & Sales Assistant community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Customer & Sales Assistant bundle. Establish robust bases across each course nestled within the Customer & Sales Assistant bundle. Decipher intricate concepts through the articulate content of the Customer & Sales Assistant bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Customer & Sales Assistant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Customer & Sales Assistant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Customer & Sales Assistant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Customer & Sales Assistant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Customer & Sales Assistant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Customer & Sales Assistant journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Customer & Sales Assistant bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Customer & Sales Assistant bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Customer Relationship Management Know Your Customer (KYC) Phone-Based Customer Service Customer Service Fraud Officer Win Customers Efficiently: Customer Service Diploma Know the Selling Strategies that Boost Customer Acquisition Sales: Psychology of Customers Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom. The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the CRM bundle. Establish robust bases across each course nestled within the CRM bundle. Decipher intricate concepts through the articulate content of the CRM bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

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