3807 RES courses delivered Live Online

Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training.

Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.

Designed for professional B2B salespeople to develop a modern approach to winning business

Take your riding to the next level and gain an instructor qualification. Choose from 4 - 11 week training courses in Canada, Switzerland or New Zealand.

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

Leading People through Change (Virtual) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Getting Started Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications Summary and Next Steps

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

Providing Customer service products and services for businesses and other organisations including face-to-face telephone, digital and written contact and communications

Ensuring learning and development contributes to improved performance in the workplace at an individual, team and organisation level.

Manage the day to day operations involved in supply chain.