Qualsafe Food Allergen Awareness (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and services It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification: This Food Allergen Awareness training course is a nationally recognised, Ofqual regulated qualifications accredited by Qualsafe Awards. This means that you can be rest assured that your Food Allergen Awareness Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 610/0114/8 Classroom £95.00 pp Enquire about this course Half day course This course gives learners the knowledge and understanding of food allergens and food intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Enquire about this courseCourse ContentsUpcoming Dates Face to Face / Classroom Courses Would you like this course? Contact us and we'll set a date. We also run short, CPD Accredited training sessions in Food Allergens and Intolerances. Enquire about this courseCourse Contents Benefits of this course: This qualification is aimed at those who are working in, or preparing to work in a food handling, food retail or food manufacturing role It provides knowledge and understanding of food allergens and intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This is an Ofqual regulated qualification, showing your due diligence and care for your customers Enquire about this course Course Contents The characteristics of food allergens, food intolerance and coeliac disease The importance of, and procedures for identifying and controlling food allergen risks How to provide accurate food allergen information Enquire about this course Our Reviews Facebook 5.0 Rating READ FACEBOOK REVIEWS "Informative and very enjoyable!" Google Reviews 5.0 Rating READ GOOGLE REVIEWS Accredited, Ofqual regulated qualification This Food Allergen Awareness training course is a nationally recognised, Ofqual regulated qualifications accredited by Qualsafe Awards. This means that you can be rest assured that your Food Allergen Awareness Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 610/0114/8
This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning
Highfield Level 2 Award In Food Allergen Awareness And Control In Catering (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification Our Food Allergen Awareness and Control in Catering training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your Food Allergen Awareness and Control in Catering Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 603/1396/1
Teaching you how to treat your child should the worst occur Children can be present, though parents will remain responsible for them throughout 2.5 - 3 hr sessions Course Contents: What to do if your child goes unconscious How to check if they are breathing normally or not If they are, how to put them in the recovery position If they are not, how to start CPR and use an AED (defibrillator) What to do if your child were to choke What to do if they were to get burnt How to treat minor injuries (dependent on available time) Past Sessions: Sessions in the past have been paid for by a local charity, enabling parents to access the training for free We're happy to put on sessions for your group, playgroup, charity, or simply for you and your children We're always happy to have little ones come along They can either play around, or join us - they usually prefer to join us and play with the manikins, even trying out CPR! You will, of course, remain fully responsible for them while they are there Accreditation: These sessions are tailored to the needs of parents and are therefore not accredited. We can, however, give a CPD Certificate if that is helpful to you. If you'd like an Ofqual regulated course, why not do our Basic Life Support for Adults and Children course, Emergency Paediatric First Aid or Paediatric First Aid?
Price £750 inc VAT Finance options In Company training - £750 for groups of up to 8 delegates. Discounts for Nonprofits/Charities... Study method On-site Duration 2 days, Full-time Qualification No formal qualification Certificates Certificate of completion - Free Additional info Tutor is available to students Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project plan Finalise a project plan Track progress View and report project plan information ' 1 year email support service Customer Feedback Very good course. Learnt a lot. Looking forward to the next level. Alexandra - CIAL 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Description Introduction to Microsoft Project Recap on project management concepts Project environment overview The 3 databases: Tasks, Resources and Assignments Different ways of displaying the Project Plan Access Help Creating a Project Plan Create a New Project Plan Project Information Create and apply the project calendar Defining recurring exceptions to the calendar Defining the calendar's work weeks Create the Summary tasks Create the Work Breakdown Structure Task creation and scheduling Exploring the Entry Table and its fields Task editing and the Task Information window Task Durations Defining Milestones Manual Scheduling vs Automatic Scheduling Changing the Task's Calendar Create a split in a Task Create Task Relationships Adding Lag or Lead to a Relationship Identifying the Critical Path Adding Constraints and Deadlines to Tasks Create Recurring Activities Adding Notes and links to Tasks Managing Resources Exploring the Entry Table and its fields Resource editing and the Resource Information window Resource Types Fixed Costs vs Variable Costs Adding Resource Costs Defining when costs accrue Changing the Resource Calendar and Availability Project calendar vs Resource and Task Calendar Assigning Resources to Tasks Effort Driven Scheduling Resolving Resource Overallocation Tracking the Project Progress Setting a Project Baseline Entering Actuals Different ways of viewing the Progress Checking if the Project is on track Viewing and Reporting Project Detail Adding Tasks to the Timeline and sharing it Modifying the Timescale and Zoom level Formatting the Gantt View Filtering and Grouping Tasks Print and Troubleshoot the Gantt View Using built-in Reports in Microsoft Project Who is this course for? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. Requirements General knowledge of the Windows OS Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills
This one-day workshop is ideal for those looking to work with existing databases as well as creating a new Access database. You will learn effective ways to enter and extract data and convert data into a well-presented format for reports. This course will help participants: Plan and create a database Sort and filter records Use field data types Work with tables Create and manage a query Create and work with forms, and use the form wizard View, create and print reports 1 Access introduced Planning a database Creating a blank database Opening an existing database Security warnings The navigation pane Previewing database components Closing an Access database 2 Tables introduced Viewing and navigating table data Navigating using keyboard shortcuts Editing table data Adding records to tables Selecting and deleting records Finding and replacing data Filtering tables Summing table data 3 Queries introduced Opening a query in datasheet view Opening a query in design view Adding fields to a query Sorting query results Modifying datasheet view Saving and closing queries 4 Forms introduced Working with form data Sorting records Filtering records Working in design and layout views Changing object attributes 5 Reports introduced Opening and viewing reports Viewing a report in design view Previewing and printing report data Creating reports with auto report Creating reports with the report wizard Changing field attributes 6 Creating a new database Creating database tables Creating table fields Selecting field data types 7 Table relationships Introducing relationships Establishing table relationships The one-to-many relationship type Establishing referential integrity 8 Creating queries Streamline query criteria using wildcards Creating summary queries Creating queries based on criteria Running date queries Formatting field properties Building queries from multiple tables Summing in queries 9 Creating forms Creating a new form Inserting form fields Working with the property sheet The command button wizard The command button wizard Programming without typing Creating forms with embedded sub forms Creating forms with the sub form wizard Creating forms with the form wizard 10 Creating reports What are report bands? Managing report controls Basing reports on multiple tables Basing reports on queries Sorting and grouping records
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation
Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines
Recognising the value of, and practising, clear and open communication at all levels is the first step to improving performance, whether at an individual, team, management, leadership or organisational level. We all know this, but why is it so difficult? This unique programme will make it much, much easier for you by giving you a robust framework to use - and the opportunity to practise your skills in a safe, supportive environment. It will help you have conversation that deliver tangible results. The programme will help you: Overcome the barriers to effective performance conversations Handle feedback conversations effectively Improve working relationships with your staff Set realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 The feedback conversation Dealing with the impact of feedback conversations 3 Preparing for conflict 4 Effective working relationships 5 The expectations conversation 6 The targets conversation 7 Your communication styles 8 Planning and preparing for an honest conversation 9 Giving and receiving feedback skills