3648 Relationships courses in Congleton delivered Online

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

The Operations and Supply Chain Management Diploma course teaches the skills and techniques for managing operations and supply chain of your business. The course is split into two sections - Operation Management and Supply Chain Management. In the first section, the course illustrates the design and control process of production. You will also learn how to redesign a business operation for betterment. The next part of the course deals with supply chain management where you will know the management of the flow of goods and services, including the movement and storage of raw materials, of work-in-process inventory, and of finished goods from the point of origin to the point of consumption. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operations and Supply Chain Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operations and Supply Chain Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Module : 08 Getting Started 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Module: 09 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module: 10 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module: 11 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module: 12 Module One - Getting Started 00:30:00 Module Two - Why Supply Chain Management 01:00:00 Module Three - Key Terms (I) 01:00:00 Module Four - Key Terms (II) 01:00:00 Module Five - Three Levels of Supply Chain Management 01:00:00 Module Six - Five Stages of Supply Chain Management 01:00:00 Module Seven - The Flows of Supply Chain Management 01:00:00 Module Eight - Inventory Management 01:00:00 Module Nine - Supply Chain Groups 01:00:00 Module Ten - Tracking and Monitoring 01:00:00 Module Eleven - Supply Chain Event Management 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Operations and Supply Chain Management Diploma 00:30:00 Final Exam Final Exam- Operations and Supply Chain Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore the intricate facets of the human mind with our 'Human Psychology Essentials' course. From the biological basis of behavior to the complexities of emotions, delve into psychology's core topics. Understand learning, memory, and developmental stages while gaining insights into social dynamics, personality, and abnormal psychology. Uncover the mysteries of psychological disorders and therapeutic interventions. Join us on a captivating journey into the realms of thoughts, feelings, and behavior. Perfect for students, professionals, or anyone intrigued by the fascinating world of psychology.

Overview: Are you ready to elevate your expertise in high-voltage three-phase systems? Our comprehensive course, 'Short Circuit Analysis for HV Three Phase Systems,' is designed to empower electrical engineers, power system professionals, and anyone involved in the design and maintenance of high-voltage electrical networks.   Key Benefits: Specialized Knowledge: Gain in-depth insights into short circuit analysis specific to high-voltage three-phase systems. This course is tailored for professionals seeking specialized skills in analyzing and mitigating short circuits in complex electrical networks. Real-world Applications: Dive into practical scenarios and case studies, providing hands-on experience that directly applies to real-world situations. Acquire the skills needed to analyze short circuits in various industrial settings, ensuring you are well-equipped to handle challenges on the job. Cutting-Edge Techniques: Stay ahead of the curve by learning the latest techniques and methodologies in short circuit analysis. Understand how to use advanced software tools to simulate and analyze short circuits, allowing you to make informed decisions in system design and protection. Risk Mitigation: Learn strategies to identify potential risks associated with short circuits in high-voltage systems and implement effective protective measures. Minimize downtime, enhance system reliability, and ensure the safety of personnel and equipment within your electrical network. Expert Instruction: Benefit from the guidance of industry experts with extensive experience in high-voltage systems. Our instructors bring a wealth of knowledge to the table, providing valuable insights and practical tips to enhance your learning experience. Networking Opportunities: Connect with like-minded professionals, fostering valuable networking opportunities. Share experiences, exchange ideas, and build relationships within the industry, enriching your professional network for future collaborations and career advancements. Flexible Learning: Access the course content at your own pace with our online platform. Whether you're a working professional or a student, our flexible schedule allows you to balance your learning with other commitments.   Who Should Enroll: Electrical Engineers Power System Designers Maintenance Professionals Utility Engineers Electrical Consultants Students pursuing electrical engineering   Don't miss this opportunity to enhance your skills and become a go-to expert in Short Circuit Analysis for HV Three Phase Systems. Enroll now and power up your career! Course Curriculum Introduction To Short Circuit Analysis For Hv Three Phase Systems Course Introduction To Short Circuit Analysis For Hv Three Phase Systems Course 00:00 Short Circuit Fault Analysis Overview Short Circuit Fault Analysis Overview Per Phase Analysis Per Phase Analysis 00:00 Per Unit Analysis Per Unit Analysis 00:00 Change Of Base Change Of Base 00:00 Transformers Per Unit Analysis Transformers Per Unit Analysis 00:00 Symmetrical Components Symmetrical Components 00:00 Asymmetrical Three Phase Fault Analysis Asymmetrical Three Phase Fault Analysis 00:00 System Modeling System Modeling 00:00

Course Title: Rotating Machines Mastery Unlock the Power of Rotating Machines with Our Comprehensive Course! Are you ready to elevate your expertise in the dynamic world of rotating machines? Introducing our groundbreaking course, 'Rotating Machines Mastery,' designed to empower professionals like you with the knowledge and skills needed to excel in the field of rotating machinery.   Course Highlights: In-Depth Understanding: Delve into the core principles of rotating machines, gaining a profound understanding of the intricate mechanisms that drive various industrial applications. Comprehensive Curriculum: Our meticulously crafted curriculum covers a spectrum of rotating machines, from electric motors and generators to turbines and pumps. Gain insights into design, operation, maintenance, and troubleshooting. Expert-Led Instruction: Learn from industry experts with years of hands-on experience. Our instructors bring real-world insights to the classroom, providing you with practical knowledge that goes beyond textbooks. Cutting-Edge Technologies: Stay ahead in the industry by exploring the latest advancements in rotating machines. Understand how innovations such as predictive maintenance and Industry 4.0 are reshaping the landscape. Hands-On Labs: Apply theoretical knowledge in our state-of-the-art labs. Get hands-on experience with various rotating machines, honing your skills and building the confidence to tackle real-world challenges. Case Studies and Practical Scenarios: Analyze real-world case studies and practical scenarios to enhance your problem-solving abilities. Develop the skills to identify, diagnose, and resolve issues efficiently. Networking Opportunities: Connect with fellow professionals and industry leaders through our networking events. Build valuable relationships that can open doors to new opportunities in your career. Customized Learning Paths: Tailor your learning experience to your specific needs. Whether you're a novice looking to grasp the fundamentals or a seasoned professional aiming to deepen your expertise, our course offers flexibility to meet diverse skill levels.   Who Should Attend: Electrical Engineers Mechanical Engineers Maintenance and Reliability Professionals Plant Managers Technicians Students and Enthusiasts   Benefits: Elevate your career with specialized knowledge. Increase efficiency in designing, operating, and maintaining rotating machinery. Boost your problem-solving skills for quick and effective troubleshooting. Stay current with industry trends and emerging technologies.   Don't miss this opportunity to transform your career and become a sought-after expert in the fascinating world of rotating machines. Enroll in 'Rotating Machines Mastery' today and take the first step towards unlocking new heights of success in your professional journey! Course Curriculum Introduction Introduction 00:00 Review Of Machinery Principles Review Of Machinery Principles 00:00 Dc Machines Dc Machines 00:00 Ac Machinery Fundamentals Ac Machinery Fundamentals 00:00 3 Phase Induction Motor 3 Phase Induction Motor 00:00 Synchronous Generator Motors (Part 1) Synchronous Generator Motors (Part 1) 00:00 Synchronous Generator Motors (Part 2) Synchronous Generator Motors (Part 2) 00:00 Synchronous Generator Motors Problems Synchronous Generator Motors Problems 00:00

Early Years: Attachment Theory in the Early Years Are you eager to form a close bond with others and have a substantial impact on their level of happiness and contentment? Through the attachment theory in the Early Years course, you can get a thorough understanding of how to develop a closer relationship with a kid at a young age. The Attachment Theory in the Early Years addresses the many forms of attachment. As well as this Attachment Theory in the Early Years course teaches how to develop ties with parents. Controlling children's wants and attachment behaviours is also covered in the Attachment Theory in the Early Years training. Additionally, this Attachment Theory in the Early Years course teaches how to support young children's mental health, love, and care. Overall, this Attachment Theory in the Early Years course helps you develop a healthier lifestyle, get more self-assurance, and share your concern for raising a child. Enrol in this course right away to unleash your potential on the Power of Attachment Theory in the Early Years! Learning Outcomes of Attachment Theory in the Early Years After completing the Attachment Theory in the Early Years course, the learner will be able to – Understand the theory of attachment through this Attachment Theory in the Early Years course. This Attachment Theory in the Early Years course describes the types of attachment. Learn how to control children’s behaviour with the help of this Attachment Theory in the Early Years course. The Attachment Theory in the Early Years helps to gain a deep knowledge of how to raise a child in their early life. Special Offers of this Early Years: Attachment Theory in the Early Years Course This Early Years: Attachment Theory in the Early Years Course includes a FREE PDF Certificate. Lifetime access to this Early Years: Attachment Theory in the Early Years Course Instant access to this Early Years: Attachment Theory in the Early Years Course Get FREE Tutor Support to this Early Years: Attachment Theory in the Early Years Course Early Years: Attachment Theory in the Early Years Unlock the secrets of nurturing relationships with our Early Years: Attachment Theory in the Early Years course. This comprehensive program explores the various forms of attachment, providing you with essential insights into developing strong bonds with parents. The Early Years: Attachment Theory in the Early Years course covers effective strategies for managing children's needs and attachment behaviors, empowering you to foster secure connections. Additionally, you'll learn how to support young children's mental health with love and care. By enrolling in the Early Years: Attachment Theory in the Early Years course, you’ll cultivate a healthier lifestyle, gain confidence, and enhance your ability to nurture and raise children effectively. Who is this course for? Early Years: Attachment Theory in the Early Years This Attachment Theory in the Early Years course is ideal for everyone who is concerned about children's welfare. Requirements Early Years: Attachment Theory in the Early Years To enrol in this Early Years: Attachment Theory in the Early Years Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Early Years: Attachment Theory in the Early Years Course. Be energetic and self-motivated to complete our Early Years: Attachment Theory in the Early Years Course. Basic computer Skill is required to complete our Early Years: Attachment Theory in the Early Years Course. If you want to enrol in our Early Years: Attachment Theory in the Early Years Course, you must be at least 15 years old. Career path Early Years: Attachment Theory in the Early Years After completing this Attachment Theory in the Early Years course, you may be able to pursue a variety of promising career opportunities.

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Our course will guide you to become a great teacher and teach like a champion.

This course provides an introduction to the role of logistics within the supply chain The course explains the roles freight transportation and warehousing play in logistics and supply chain operations. The course takes you through the different modes of freight transport, the evolution of logistics, its effect on the environment, the technologies used and the different types of warehouse operation.

🌿 Unlock Your Inner Harmony: Join 'Harmony Within' - Your Journey to Personal Growth with Zen Principles! 🌿 Are you ready to embark on a transformative journey towards inner peace, balance, and personal growth? Introducing our exclusive online course, 'Harmony Within: Exploring Zen Principles for Personal Growth.'   🧘‍️ What's Inside? 🌸 Module 1: Zen Foundations Dive deep into the essence of Zen philosophy. Learn the art of mindfulness and living in the present moment. 🌼 Module 2: Finding Balance Discover how to balance work, relationships, and self-care. Embrace simplicity and let go of unnecessary complexities. 🍃 Module 3: Inner Peace Practices Explore meditation techniques for a calm and centered mind. Cultivate a sense of inner peace that radiates in your daily life. 🌺 Module 4: Embracing Change Understand the Zen approach to change and impermanence. Transform challenges into opportunities for personal growth. 🎋 Module 5: Mindful Living in Action Apply Zen principles to your everyday life. Foster meaningful connections and nurture positive habits.   🌈 Why Choose 'Harmony Within'? ✨ Expert Guidance: Led by seasoned instructors well-versed in Zen philosophy and personal development. 🌟 Flexible Learning: Access modules at your own pace, anytime, anywhere. 🌿 Community Support: Join a community of like-minded individuals for discussions, insights, and encouragement. 📚 Comprehensive Resources: Access a wealth of supplementary materials, including guided meditations and reflective exercises. 🎓 Lifetime Access: Enjoy ongoing access to course updates and new content.   🤝 Who is This Course For? Anyone seeking a more harmonious and balanced life. Individuals navigating life changes and seeking personal growth. Those interested in integrating Zen principles into their daily routines.   Invest in yourself and embark on a life-changing adventure. Join 'Harmony Within' today and start living a life guided by Zen principles. 🌸 Enroll now and discover the transformative power of inner harmony! 🌸 Course Curriculum Harmony Within: Exploring Zen Principles for Personal Growth Beginning Concepts 00:00 What is ZEN? 00:00 Past- Future Problem/Trap 00:00 Major ZEN Teachings 00:00 The 5 Precepts 00:00 The 5 Roots Of Suffering 00:00 Thinking & Beliefs 00:00 The Problem of 'EGO' 00:00 Watching the Thinker 00:00 Defeating Negative Thinking 00:00 Escaping Your Prison 00:00 The Sword Of Meditation 00:00 More ZEN Concepts - Part 1 00:00 More ZEN Concepts - Part 2 00:00 More ZEN Concepts - Part 3 00:00 Powerful ZEN Philosophies - Part 1 00:00 Powerful ZEN Philosophies - Part 2 00:00 Learning Powerful Emotional Control 00:00 BONUS VIDEO - Embrace Your Gifts 00:00