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Customer Service Manager with Telephone Etiquette & KYC Diploma

Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart.

Learning Outcomes:

Implement effective Customer Service models.

Manage customer relationships through proven Customer Service tactics.

Resolve conflicts with angry customers using Customer Service skills.

Enhance telephone communication with focused Customer Service training.

Apply Customer Service principles in Know Your Customer (KYC) methods.

More Benefits:

LIFETIME access

Device Compatibility

Free Workplace Management Toolkit

Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma:

Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence.

Customer Management: Excel in customer relationship management by integrating Customer Service best practices.

Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction.

Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level.

Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence.

KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

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Customer Service Manager with Telephone Etiquette & KYC Diploma

By Empower UK Employment Training

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