468 Receptionist courses in Bushey delivered Online

Medical Secretary: Medical Secretary Training Online A medical secretary: medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary: Medical Secretary Training course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Secretary Course This Medical Secretary Course includes 5 FREE PDF Certificates. Lifetime access to this Medical Secretary Course Instant access to this Medical Secretary: Medical Secretary Course Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course Courses are included in this Medical Secretary: Medical Secretary Training course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Medical Terminology Course 03: Executive Secretary & PA Training Course 04: Office Management and Administration Course 05: Level 2 Customer Service Medical Secretary & Terminology with Executive Secretary & PA Training Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Detailed course curriculum of the Medical Terminology: Module 01: Introduction to Medical Terminology Module 02: Body Systems Terminology Module 03: Medical Specialties and Procedures Module 04: Common Medical Conditions and Diseases Module 05: Medical Documentation and Communication Module 06: Pharmacology Module 07: You Have to Know Other Topics Detailed course curriculum of the Executive Secretary & PA Training: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Detailed course curriculum of the Office Management and Administration: Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Detailed course curriculum of the Level 2 Customer Service: Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Who is this course for? Medical Secretary & Terminology with Executive Secretary & PA Training This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.

Medical Receptionist: Medical Receptionist Course Online Enrol on our Medical Receptionist: Medical Receptionist Course to ensure that your Clinic or Medical Facility runs smoothly and efficiently. By studying this Medical Receptionist: Medical Receptionist Course, you will quickly master the difficult task of managing a medical environment and all of its challenges. Whether you're a manager or an administrator, our comprehensive Medical Receptionist: Medical Receptionist Course will prepare you for any situation that may arise in your line of work. This Medical Receptionist: Medical Receptionist Course provides you with a thorough understanding of the medical and clinical administration responsibilities. From filing confidential medical records to controlling the flow of medicinal stocks and supplies, you'll learn everything you need to know. Enrol in this valuable Medical Receptionist: Medical Receptionist Course today to ensure that you are fully aware of your legal and ethical responsibilities as an administrator. Why choose this Medical Receptionist: Medical Receptionist Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Medical Receptionist: Medical Receptionist Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Medical Receptionist: Medical Receptionist Course. Courses you will GET: Course 01: Medical Receptionist Course 02: Level 5 Diploma in Medical & Clinical Administration Course 03: Executive Secretary & PA Training [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course consists of 13 modules. Curriculum of Medical Receptionist: Medical Receptionist Course Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method of Medical Receptionist: Medical Receptionist Course After completing Medical Receptionist: Medical Receptionist Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Medical Receptionist: Medical Receptionist Course After completing the Medical Receptionist: Medical Receptionist Course, you can instantly download your certificate for FREE. Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Medical Receptionist: Medical Receptionist Course Online To enrol in this Medical Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Medical Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Medical Receptionist: Medical Receptionist Course. If you want to enrol in our Medical Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00

Elevate your expertise in hotel management with our comprehensive course. Master quality management, communication skills, and more. Perfect for aspiring professionals and industry veterans alike. Get recognised with a CPD certificate. Start your journey today!

Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.   What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

Overview Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them. Description The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now. Learning outcomes:  Understand the basic requirements needed to run receptions areas efficiently Gain the all-round skills to be a first-class Receptionist Learn how to represent your boss and company in reception Be skilled in organising travel and arranging executive meetings for others Attain the ability to file and retrieve essential company records Acquire the skills to apply excellent communicate practises at work Display great customer service for clients and colleagues Be trusted to handle internal finances and petty cash funding Why People Love And Enrol In The Receptionist Skills From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.  After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA. Requirements There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course. The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:  Receptionist Administrative Manager Personal Assistant Private Secretary Human Resources staff Course Curriculum Office Admin and Reception Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00

This comprehensive bundle is tailor-made to equip individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge needed for success in healthcare administration. With a strong focus on the pivotal role of a Medical Secretary within the healthcare sector, participants will delve into various aspects of the profession. The program covers a wide range of topics essential for Medical Secretaries, including medical terminology, clinical coding, transcription, GDPR compliance, and document management. Learners will also gain expertise in effective communication, customer service, and stress management, all of which are crucial skills for "Medical Secretaries" working in healthcare environments. Throughout this bundle, the central theme of a Medical Secretary is prominent, ensuring that participants not only understand the responsibilities and intricacies of the role but also develop practical skills to excel in healthcare administration. Graduates emerge as capable "Medical Secretaries," ready to manage patient records, navigate medical coding, ensure GDPR compliance, and efficiently handle administrative tasks in healthcare facilities. Whether you are embarking on a career as a Medical Secretary or looking to enhance your existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities faced by Medical Secretaries in healthcare settings. *** Course Curriculum *** Here is the curriculum breakdown of the Medical Secretary Bundle: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Clinical Coding : ICD-10-CM Course 08: Clinical Coding Inpatient Training: DRG-ICD Course 09: Clinical Coding Inpatient Training: DRG-PCS Course 10: Medical Coding Training: Develop Inpatient DRG Course 11: Compliance Risk and Management Course 12: Phone-Based Customer Service Course 13: Effective Communication Skills Diploma Course 14: Touch Typing Essentials Course 15: Level 2 Microsoft Office Essentials Course 16: Personal Hygiene Course 17: Stress Management Training Course 18: Critical Thinking in The Workplace Learning Outcomes of Medical Administration Bundle Upon completion, you'll gain mastery in: Proficiency in medical terminology and patient records management for effective "Medical Secretary" roles. Competence in appointment scheduling and healthcare ethics is crucial in medical office administration. Skill in effective communication within a healthcare environment, supporting medical professionals effectively. Mastery of administrative tasks, ensuring efficient medical office operations as a "Medical Secretary." Understanding of healthcare compliance and privacy regulations to maintain patient confidentiality. Preparedness for a "Medical Secretary" career, contributing to healthcare facilities' professionalism and efficiency. Why Choose Our Medical Secretary Course? FREE Medical secretary certificate accredited Get a free student ID card with Medical Secretary Training Get instant access to this Medical secretary course. Learn Medical secretary from anywhere in the world The Medical secretary is affordable and simple to understand The Medical Secretary is an entirely online, interactive lesson with voiceover audio Lifetime access to the Medical secretary course materials The Medical secretary comes with 24/7 tutor support This comprehensive bundle is meticulously designed to prepare individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge required for success in healthcare administration. With a dedicated focus on the pivotal role of a Medical Secretary within healthcare settings, participants will acquire the necessary expertise across various facets of this profession. The program covers an extensive range of topics vital for Medical Secretaries, encompassing medical terminology, clinical coding, transcription, GDPR compliance, and document management. Additionally, learners will develop expertise in effective communication, customer service, and stress management - all essential competencies for Medical Secretaries operating within healthcare environments. Throughout this bundle, the role of a Medical Secretary takes centre stage, ensuring participants not only comprehend the responsibilities and intricacies of the role but also cultivate practical skills to excel in healthcare administration. Graduates emerge as adept Medical Secretaries, well-prepared to manage patient records, navigate medical coding, uphold GDPR compliance, and proficiently handle administrative tasks within healthcare facilities. Whether embarking on a career as a Medical Secretary or seeking to enhance existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities encountered by Medical Secretaries in healthcare settings. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) bundle is suitable for: Aspiring Medical Secretaries Healthcare Administrators Medical Transcriptionists Compliance Officers Healthcare Professionals Healthcare Enthusiasts Requirements Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) Career path Forge your path to roles such as: Medical Receptionist (£18,000 - £25,000). Medical Secretary (£20,000 - £30,000). Clinical Coding Specialist (£25,000 - £40,000). Healthcare Compliance Officer (£25,000 - £35,000). Customer Service Representative (£18,000 - £28,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Enhance your CV with one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, expert communication skills, time management and document preparation, this Office Skills and Receptionist Course has been designed to give you the skills to succeed in a variety of business areas and industries. Through video lessons, PDF handouts, mock exams and online assessments, you will learn how to improve your verbal and nonverbal communication skills, write and prepare expert documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances to build yourself a new career. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This Office Skills and Receptionist course is ideal for people who want to start working as a Receptionist, Office Administrator, Office Manager, Administration Assistant, or Secretary, as well as people who want to enhance their office skills in general.

Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00

Clinical Receptionist Administration When entering any clinical center, we may feel that the primary individual whom we see is a specialist or a medical attendant. Notwithstanding, by and large, you are presumably going to see a clinical assistant first. These receptionists are significant, as they are answerable for booking arrangements, recovering patient records and numerous other in the background obligations. Individuals who decide to become clinical receptionists regularly advantage by acquiring experience in a clinical setting, acquiring knowledge into the clinical field and having the option to help specialists and patients. While the job may not offer the compensation of a specialist or attendant, clinical receptionists are essential to empower clinical offices to run productively. This course will broadly expound on what a clinical secretary is and what they do. Initially, we examine a couple of capabilities that can assist you with mastering the important abilities that are expected of clinical receptionists. Then, we examine the ideal individual attributes, abilities and advantages of turning into a clinical secretary. At long last, we furnish you with a couple of steps to help kick you off, and a couple of expressions of counsel and tips. You Will Learn: Around a couple of sorts of capabilities that you can acquire for a clinical secretary position The individual attributes that businesses frequently search for in a likely clinical secretary The obligations and abilities that are expected of a clinical assistant Tip and counsel to help you become a clinical assistant The Benefits of Taking This Course: Understanding the stuff to turn into a clinical secretary Finding out about the advantages of turning into a clinical secretary You will realize where to begin while seeking after a clinical assistant job