Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation™. Essentials of Mediation™ covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.
Product Overview: Level 2 Certificate in Employability Skills - CPD Certified The Level 2 Certificate in Employability Skills offers a comprehensive curriculum designed to enhance individuals' readiness for the dynamic landscape of the professional world. This CPD Certified course equips learners with essential skills vital for success in various professional settings. Through five meticulously crafted modules, participants delve into critical areas that form the backbone of effective employability. Module 1: Communication Skills and Productivity In Module 1, participants embark on a journey to sharpen their communication prowess and optimize productivity. Through interactive sessions and practical exercises, learners cultivate effective verbal and written communication skills, understand the nuances of non-verbal communication, and explore strategies to enhance time management and task prioritization. Module 2: Teamwork and Problem Solving Module 2 focuses on nurturing collaborative competencies and problem-solving acumen essential for thriving in team environments. Participants delve into the dynamics of teamwork, learn strategies for fostering synergy among diverse team members, and hone their ability to identify, analyze, and resolve challenges effectively through structured problem-solving approaches. Module 3: Adaptability and Interpersonal Skills In Module 3, emphasis is placed on cultivating adaptability and strengthening interpersonal relationships. Participants learn to navigate change with resilience, embrace diverse perspectives, and leverage interpersonal skills to build rapport and foster positive interactions within professional contexts. Module 4: Innovation and Conflict Resolution Module 4 explores the realms of innovation and conflict resolution, empowering participants to embrace innovation as a catalyst for growth while developing strategies to manage and resolve conflicts constructively. Through case studies and role-playing exercises, learners acquire the skills needed to foster a culture of innovation and navigate conflicts with tact and diplomacy. Module 5: Financial Literacy and Professional Etiquette The final module delves into the realms of financial literacy and professional etiquette, equipping participants with the knowledge and practices essential for sound financial management and professional conduct. Participants gain insights into budgeting, financial planning, and ethical practices while honing their understanding of professional decorum and etiquette in diverse professional settings. Throughout the course, participants engage in a blend of theoretical learning, practical exercises, and real-world applications, facilitated by experienced instructors dedicated to fostering an enriching learning environment. Upon successful completion of the Level 2 Certificate in Employability Skills, participants emerge equipped with a robust skill set poised to enhance their employability and thrive in today's competitive professional landscape. Course Curriculum Module 1_ Communication Skills and Productivity Communication Skills and Productivity 00:00 Module 2_ Teamwork and Problem Solving Teamwork and Problem Solving 00:00 Module 3_ Adaptability and Interpersonal Skills Adaptability and Interpersonal Skills 00:00 Module 4_ Innovation and Conflict Resolution Innovation and Conflict Resolution 00:00 Module 5_ Financial Literacy and Professional Etiquette Financial Literacy and Professional Etiquette 00:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever struggle with everyday calculations, like budgeting for groceries or figuring out discounts at the store? You're not alone! A recent study by the National Numeracy found that 22% of adults in the UK lack basic numeracy skills. This can hold you back in your personal and professional life. But don't worry, there's a solution! Our Functional Skills Maths course can equip you with the essential mathematical skills you need to navigate everyday situations with confidence. This course will cover a wide range of practical topics, from working with percentages and fractions to understanding basic algebra and geometry. You'll learn how to solve real-world problems, like calculating interest rates, interpreting data, and using formulas to measure areas and volumes. Whether you're looking to improve your employability, gain a better understanding of your finances, or simply feel more confident in everyday situations, this course is for you. This Functional Skills Maths at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 100 CPD points) to make your skill development & career progression more accessible than ever! This Functional Skills Maths Bundle Package includes: Course 01: Certificate in Functional Skills Maths at QLS Level 2 10 Additional CPD Accredited Premium Courses - Course 01: Introduction to Discrete Maths Course 02: Maths: Grade 9 (Algebra and Analytic Geometry) Course 03: Trigonometry and Trigonometric Functions Course 04: Teaching Assistant Course 05: Functional Skills English Course 06: TEFL / TESOL Teacher Training + English Grammar Course 07: Remote Teaching Strategies Course 08: Lesson Planning for Teaching Course 09: Personal Development Coach Online Course Course 10: Decision Making and Critical Thinking Training Invest in your future today! Enrol in this course and start building the strong foundation you need for success. Learning Outcomes of Functional Skills Maths Apply number operations to solve real-world problems. Interpret and analyze data presented in tables and charts. Use common formulas to calculate areas, volumes, and perimeters. Understand and work with percentages, fractions, and decimals. Solve basic algebraic equations to find unknown values. Apply basic trigonometry to solve practical problems. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Functional Skills Maths Get a free student ID card with Functional Skills Maths Training program (£10 postal charge will be applicable for international delivery) The Functional Skills Maths is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Functional Skills Maths course materials The Functional Skills Maths comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Certificate in Functional Skills Maths at QLS Level 2 Integers ( Directed Numbers) Factors And Multiples Fractions Simplification Rule : BODMAS Decimal Numbers Rational Numbers Approximation Estimation And Scientific Notation Or Standard Form Percentage Ratio And Proportion Unitary Method And Its Applications Profit , Loss, Discount And Tax Course 01: Introduction to Discrete Maths Sets Logic Number Theory Proof Functions Relations Graph Theory Statistics Combinatorics Sequence And Series Course 02: Maths: Grade 9 (Algebra and Analytic Geometry) Section 01: Number Sense And Algebra Introduction to the exponents Multiplying Powers Dividing Powers Why X to the power of Zero = 1 Practice for Zero exponents Formulas for Lowering Powers Power of a Power Algebraic Expressions, Equations and Monomials Combining Like Terms Solving Equations Methods Solving Equations Practice Solving Equations with Fractions Problem Solving Module 05: What is AutoCAD .NET API? Module 04: What is CSharp (C#)? Module 03: What Will I Learn from this Course? Multiplying and Dividing Integers Types and Degrees of Polynomials Word Problem Solving (Money - Part 1) Word Problem Solving (Money - Part 2) Word Problem Solving (Money - Part 3) Word Problem Solving (Mixture - Part 1) Module 30: Creating the AuditBlock WriteToCSVFile Method Word Problem Solving (Age - Part 1) Module 29: Creating the AuditBlock WriteToTXTFile Method Section 02: Analytic Geometry Plotting Points Module 28: Creating the AuditBlock DisplayOnScreen Method Equation of a line Module 27: Creating the AuditBlock GatherBlocksAndCount Method Determining the Y-intercept and the X-intercept of a line Module 14: Project Check on the Labels Module 06: Creating the TitleBlock Border Lines - Lab Module 06: Creating the TitleBlock Border Lines - Lab Determining the Y-intercept and the X-intercept of a line =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Please Note: This is not a regulated course. To get qualified, you may choose: Functional Skills Qualification in ICT at Level 2 Functional Skills Qualification in Information & Communication Technology (ICT) at Level 1 Functional Skills Qualification in Maths at Level 1 Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in English at Entry 1 / ICT at Level 2 / Mathematics at Entry 1 IGCSE English IGCSE Maths IGCSE Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Retail Assistant Customer Service Administrator Bookkeeper Tradesperson Data Analyst Certificates Certificate in Functional Skills Maths at QLS Level 2 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
Become a certified Lean Six Sigma Green Belt with our dynamic, interactive, and project based training sessions, now running in the Republic of Ireland.
ILM Level 3 Award in Leadership & Management – 6 day Accredited training course delivered in Nottingham Achievement of this nationally recognised qualification demonstrates participants’ ability to work effectively in a first line management role dealing with multi-faceted projects, identifying and managing activities to bring about improvements. Participants should be responsible for managing resources and/or teams of individuals within their role. The course is delivered in an interactive way to appeal to a variety of learning styles and requires a real life project to be undertaken to bring about improvements within the organisation.
Description: Decision making is one of the important skills your children need to develop as it helps them view thing in a better broader light and also makes them more thinking individuals as the experience becomes easier each time. Decision making is critical in light of the fact that the choices your children make manage the way that their lives take. Showing your kids to settle on their own choices has a few advantages. This course will guide you to help your child look at problems that need decision making from various different angles unless until the child is satisfied and is able to make the right decision on its own. Who is the course for? Parents who want to encourage their children to make their own yet right decisions Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Good Decision Making Good Decision Basics 00:30:00 Make Your Child Aware Of What Decision Making Is 00:15:00 Teach Your Child How To Come Up With Possibilities 00:15:00 Teach Your Child To Weigh Consequences 00:15:00 Supply The Skills To Weigh Possibilities and Consequences Against Family Values 00:15:00 Appreciate When Your Child Makes A Good Decision 00:15:00 The Denouement Of Not Teaching Your Child Good Decision Making 00:15:00 Wrapping Up 00:15:00 Problem Solving & Decision Making Definitions of Problem Solving & Decision Making 00:30:00 Making Decisions 00:30:00 The Problem Solving Model 00:15:00 The Problem Solving Toolkit 00:30:00 Aspirinia 00:15:00 Swotting Up 00:15:00 Making Good Group Decisions 00:30:00 Analyzing and Selecting Solutions 00:15:00 Planning and Organizing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00