2162 Problem Solving courses

Anti-Money Laundering (AML): This comprehensive Anti-Money Laundering (AML) course is designed for individuals interested in safeguarding organizations against financial crime. Through up-to-date knowledge and practical guidance, you will be trained in the essential skills required to identify and prevent suspicious activities within any organization. With step-by-step instructions on conducting client risk assessments, this course equips you with a strong foundation in AML procedures.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Whether it is for your personal development, your own career or your business, this life-changing training is for everyone who would like to develop their skills such as communication, confidence, entrepreneurial thinking, flow-state and creativity – the future skills every human needs to master.

Level 2 Maths & English Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both options available Course Duration: 110 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel & Open Awards all are OFQUAL-regulated and nationally recognised Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 2 working days of enrolment for NCFE and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 16/09/2024 – 25/10/2024 Results release: 01/11/2024 The new assessment and result dates by Open Awards is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: Remote Assessment date to and from: 02/09/2024 – 13/09/2024 Results release: 11/10/2024 Assessment date to and from: 04/11/2024 – 15/11/2024 Results release: 13/12/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Why is this course right for you? Our expert-designed Functional Skills Maths & English Level 2 Course has smart learning options that provide the necessary numeracy knowledge and skills to excel in Functional Skills Maths and English. Our course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Microsoft Teams. Course Details for Functional Skills Math & English Level 2 You can decide the exam date and place according to your convenience. Functional Skills Maths Level 2  You can decide the exam date and place according to your convenience.  Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam - From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 to 32 working days Functional Skills English Level 2  You can decide the exam date and place according to your convenience.  Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam - From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 to 32 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information.  How This Course Will Work? This Level 2 Functional Skills Maths and English course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. You can also check out our GCSE courses. We offer Pearson Edexcel and AQA-accredited GCSE online courses that are widely accepted by universities across the globe. Entry Requirement This level 2 Maths and English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure Functional Skills Maths Level 2  The Functional Skills NCFE, Pearson Edexcel and Open Awards Qualification in Mathematics Level 2 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted).  The assessments are available as paper-based and onscreen, on-demand assessments.  Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 25 minutes 16 25% NCFE / Open Awards 30 minutes 15 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 1 hour 30 minutes 48 75% NCFE / Open Awards 1 hour 30 minutes 45 75% Pass Mark (NCFE): Learners are required to achieve an overall (from sections A and B) (57% – 62%) mark to pass the exam. Please note, that the marks varies for individual exam papers so for all the exam papers the pass marks are not fixed for the NCFE exam.  Pass Mark (Open Awards): Pass Marks for Level 2 Maths assessments vary per assessment version and are set following standardisation and awarding activities.  Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments.  Functional Skills English Level 2  The Pearson Edexcel, NCFE and Open Awards Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating.  Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel / NCFE / Open Awards Up to 25 minutes Pass/Fail SLS Exam Pearson Edexcel / NCFE: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  SLS Exam Open Awards: Speaking, listening and communicating are assessed through one 10-minute presentation and linked question and answer session in groups of three to four and one 10-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 75 minutes 35 65% NCFE 60 minutes 30 53% – 57% Open Awards 60 minutes 30 18 out of 30 Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions.  Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 60 minutes 36 63% NCFE 60 minutes 44 57% – 61% Open Awards 60 minutes 60 36 out of 60. Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments.  Recognised Accreditation This Functional Skills English Level 2 has been independently accredited by Pearson Edexcel, NCFE and Open Awards also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world.  NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland.  Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. Difference between NCFE and Pearson Edexcel and Open Awards NCFE, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days and your Open Awards results within 16 to 32 working days. All of the awarding bodies are accepted by universities and apprenticeships. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. Additional Features Access to On-Demand Classes Opportunity to Book 1:1 Live Tutor Support via Microsoft Teams Enrol in Our Course and Prepare for the Exam from Home Get a Free Mock Test with Professional Feedback Course Curriculum English Level 2: Unit 1 - Speaking and Listening The speaking and listening section entails comprehensive learning and activities, including presenting and narrating skills, argument presentation techniques, and more. Math Level 2: Unit 1: Number Lesson 1.1: Numbers and the Number System The number system gives you a general insight into the mathematical operations regarding the given numbers. You will also acquire skills in division, multiplication, addition and subtraction, which require steps in real-life contexts. Lesson 1.2: Fractions and Decimals You will be learning many types of fractions, including improper fractions, proper fractions, equivalent fractions and more. Along with this, you will learn Ordering Decimal Numbers, Subtracting Decimals, multiplying and dividing decimals and more, which enables you to apply real-world problem-solving. Lesson 1.3: Percentages You will learn to calculate the Percentage and how to express a Number as a Percentage of Another. Interpreting the Original Value, Calculating Percent Increase and Decrease, and so on. This learning you can easily apply in real-life counting issues along with increasing your rational thinking. Lesson 1.4: Ratio and Proportion You will be learning to calculate the Total Amounts using Ratios, direct Proportion, Inverse Proportion and many more things, which help you in doing comparisons, learning science and engineering and more. Lesson 1.5: Formula You will learn the definition of formulas Formula Using Words, Multi-Step Formulas, Formula Using Letters and so on. Learning formulas has a large impact on real life as these formulas are used extensively in measuring, building infrastructure and more. English Level 2: Unit 2: Reading  Learn to read a text with the help of scanning, skimming, and detailed reading, and also, learn how to find organisational features’ purpose from the text. Maths Level 2: Unit 2: Measures, Shapes and Space Lesson 2.1: Money Math You will be mastering Solving Money Related Questions, including percentage-based discounts, discounts Related to Fractions, Profit and Percentage, etc. This money math learning will also help you to understand money-earning and saving-related issues that you face in daily activities. Lesson 2.2: Units You will learn units and Types of Units, Units of Weight, Units of Length, Units of Capacity, etc. Also, you will gain knowledge about steps to convert between Metric Units, Imperial to Imperial Conversions, and Other Unit Conversions will help pursue a higher university degree. Lesson 2.3: Speed and Density You will be clearing the concept of speed, calculations to find out distance and time, density, and Relation between Density, Weight and Volume. Lesson 2.4: Perimeter You will learn to find the perimeter and area, Circle, perimeter of a triangle etc. which require in measurement, design planning and so on. Lesson 2.5: Area and Shapes You will gain skills in formulas for calculating area, finding areas of complex shapes, applying area calculations in complex questions, different Types of 3D Shapes, surface area, finding the surface area of complex 3D Shapes, using nets, plans and elevations, etc. Learning about areas and shapes will certainly help you in building your dream home and more. Lesson 2.6: Volume In the volume classes, you will learn Formulas for calculating volume, Questions based on volumes of different 3D Shapes, finding the Scale in a Diagram, Making Scale Drawings, which are required in building critical thinking skills and more. Lesson 2.7: Coordinates & Angles You will be learning necessary things about the coordinate Grid, How to Read Coordinates on a Grid? Plotting Points on a Grid and more which is extensively required in making video games, medical imaging, physics and more. English Level 2: Unit 3: Writing The writing part will cover English grammar, including punctuation, spelling, syntax, etc. enabling you to avoid all the writing errors and mistakes. Maths Level 2: Unit 3: Handling Data and Information Lesson 3.1: Median and Mode You will be learning about median and mode, which is one of the most interesting mathematical chapters. As you will know how to find the median and mode from the sets of numbers, you can easily implement such learning in household work and other places as well. Lesson 3.2: Mean and Range You will be able to find the mean, median and mode. Knowing how to find these is highly important in all aspects of life. Lesson 3.3: Probability You will learn Probability: Definition and Meaning, Calculating Probabilities, Probability of Something Happening and Something Not Happening, etc. Once you know how to find probability, you can easily detect business profit loss and implement other parts of your life. FAQs What is a functional skills level 2 equivalent to? It is a recognised alternative qualification to GCSEs, and achieving it is equivalent to obtaining a GCSE grade C or level 4. It's often used as a prerequisite for higher education, apprenticeships, and employment in England, Wales, and Northern Ireland. What is the difference between a Functional skills course and a GCSE course? Both the functional course and GCSE course provide the same skills, but one of the differences is that functional classes are developed for the learner who wants to acquire the skills quickly. Still, GCSE is a lengthy process, and it takes time to end as you have to sit for the test that will be held on an official day. Do Universities Approve the Functional Courses Certificate? Yes, many universities accept the functional course certificate, but it is better to check whether your desired university approves the functional certificate. The University of Sheffield, the University of Brighton, and the University of East Anglia approved the functional skills Level 2 certificate in the past. So, stay updated with current information. Why should I get into this combined English and Math course? You should get into this course if you want to learn English and math side by side. You can learn both at a low price. English and math both courses are required at every step of your life. Thus, learn these through the functional skills course quickly and at an affordable price. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the Functional course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Edexcel-accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide. Will I get a Job after doing the functional course? Yes, any not. You always need fundamental English, Math and ICT skills wherever you go. These skills are as crucial as your basic needs like food and more. The company wants its employees to have these skills before joining any organization. English is my second language. Can I learn it through a Functional English skill course? Yes, you can. Whether English is your first language or second language, both types of learners can start their learning journey in the Functional Skills Level 1 course. This course is designed so that every kind of learner can learn. How safe is it to purchase a course over the Internet? Lead Academy has been providing courses over the internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases. What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari

This ultimate course to kickstart your Python journey from scratch. This comprehensive course covers all the essential concepts of Python, providing explanations, examples, and practical implementations. Designed with beginners in mind, our goal is to help you learn and master Python by building a variety of projects.

Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Build up your analytical skills, problem solving and persuasive skills by embarking our Negotiation Skills: Negotiation Skills Course ! Are you hoping to enter the field of Negotiation or improve your current negotiation abilities? Then this Negotiation Skills: Negotiation Skills Course will provide you a firm basis to build on as you hone your skills and grow as a negotiator. To ensure that your knowledge of Negotiation Skills: Negotiation Skills Course goes beyond just principles, enrol right away! Courses are included with this Negotiation Skills Course: Negotiation Skills Level 1 Negotiation Skills Level 3 Negotiation Skills Level 5 Special Offers of this Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Negotiation Skills: Negotiation Skills Level 1, 3 & 5 The Negotiation Skills: Negotiation Skills course on can be helpful at any point in time.Negotiation experts are able to convince the other side that they have reached the best agreement possible. This Negotiation Skills: Negotiation Skills course on will provide you with a thorough understanding of negotiation, covering important ideas, practical methods, and in-depth information. Who is this course for? Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Anyone who wants to enhance their knowledge and skills can enrol in this Negotiation Skills: Negotiation Skills Online Course, including students, recent graduates, and job seekers. This Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course will also help you if you choose to further progress your career in the following courses Level 2 Negotiation Skills for HR Professionals Level 3 Negotiation Skills for HR Professionals Level 2 Negotiation Skills for Sales Professionals Level 3 Negotiation Skills for Sales Professionals Level 2 Negotiation Skills for Project Managers Level 3 Negotiation Skills for Project Managers Requirements Negotiation Skills: Negotiation Skills Level 1, 3 & 5 To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements. To join in our Negotiation Skills: Negotiation Skills Course, you must have a strong command of the English language. To successfully complete our Negotiation Skills: Negotiation Skills Course, you must be vivacious and self driven. To complete our Negotiation Skills: Negotiation Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Negotiation Skills: Negotiation Skills Course. Career path Negotiation Skills: Negotiation Skills Level 1, 3 & 5 You can utilise our Negotiation Skills: Negotiation Skills course to help you land the position in the job you desire.

You will learn Python-based deep learning and machine learning techniques through this course. With numerous real-world case studies, we will go over all the mathematics needed to master deep learning algorithms. We will study Backpropagation, Feed Forward Network, Artificial Neural Networks, CNN, RNN, Transfer Learning, and more.

Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.

Strategic Management: Strategic Management Course Online Introducing Strategic Management: Strategic Management Course "Empowering the Next Generation" Online course! Strategic Management: Strategic Management Course involves the planning and implementation of the most important goals and initiatives taken by a corporation's top management on behalf of its owners, based on resource considerations and an assessment of the internal and external environments in which the organization competes. This Strategic Management: Strategic Management Course is designed to provide you the opportunity to gain a thorough understanding of strategic management. Through this Strategic Management: Strategic Management Course, you will learn how to develop a highly effective team, optimize better performance, deal with obstacles, fear, imposter syndrome and much more. Take the Strategic Management: Strategic Management Course to start learning the business strategy and strategy formulation skills you'll need to effectively map the future of your organization. Learning Outcomes After completing this Strategic Management: Strategic Management Course, learner will be able to: Understand The Middle: Where Transformations Either Happen or Stuck Understand how to develop highly effective team and optimize better performance Know how to face the unwanted circumstances wisely with courage and persistence Know how to lead a transformation rather than doing a transformation from the top [ Note: Free PDF certificate as soon as completing the Strategic Management: Strategic Management Course] rategic Management: Strategic Management Course Online This Strategic Management: Strategic Management Course consists of 04 modules. Course Curriculum of Strategic Management: Strategic Management Course Module 01: The Middle: Where Transformations Either Happen or Stuck Module 02: Developing Highly Effective Team and Optimising Better Performance Module 03: Facing The Unwanted Circumstances Wisely With Courage and Persistence Module 04: Leading a Transformation Rather Than Doing a Transformation From the Top Certification of Strategic Management: Strategic Management Course After completing the Strategic Management: Strategic Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Strategic Management: Strategic Management Course After completing Strategic Management: Strategic Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Strategic Management: Strategic Management Course Online This Strategic Management: Strategic Management Course is ideal for professionals whose jobs require strong strategic planning and problem-solving skills. Requirements Strategic Management: Strategic Management Course Online To enrol in this Strategic Management: Strategic Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Strategic Management: Strategic Management Course. Be energetic and self-motivated to complete our Strategic Management: Strategic Management Course. Basic computer Skill is required to complete our Strategic Management: Strategic Management Course. If you want to enrol in our Strategic Management: Strategic Management Course, you must be at least 15 years old. Career path Strategic Management: Strategic Management Course Online The knowledge you will gain through this Strategic Management: Strategic Management Course may lead you to a variety of career opportunities. Such as: Strategic Managers Strategy Analysts Strategic Planning Managers Business Analysts Operations Managers

This Kaizen and Time Wastes Course is a great way to introduce people to the concept of Kaizen in the workplace. It's also a great way to build upon the knowledge of people already familiar with the subject.