2399 Problem Solving courses

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Ambulance Care will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Ambulance Care will help you keep ahead of the pack. The Ambulance Care incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Ambulance Care will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Ambulance Care, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Ambulance Care course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Ambulance Care Bundle Consists of the following Premium courses: Course 01: Ambulance Care Assistant Course 02: Driver Safety Awareness Certificate - CPD Certified Course 03: Wound Care Level 2 Course 04: Phlebotomy Diploma Course 05: Clinical Observations Skills Course 06: Immunisation Nurse Course 07: GDPR in Healthcare Course 08: Infection Prevention Training Course 09: Personal Hygiene Course 10: Time Management Course 11: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Ambulance Care to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Ambulance Care: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Ambulance Care Assistant Basics of Ambulance Care Paediatric First Aid Paediatric First Aid for Common Illnesses, Injuries and Incidents Loss of Responsiveness and CPR Fire Safety Manual Handling Hazards and Injuries Ambulance Maintenance Course 02: Driver Safety Awareness Certificate - CPD Certified Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 03: Wound Care Level 2 Module 01: The Wound Healing Process & Factors Delaying Wound Healing Module 02: Types of Wounds and Their Treatment Module 03: Dressing Module 04: Wound Assessment Module 05: Glossary Course 04: Phlebotomy Diploma Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management Course 05: Clinical Observations Skills Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient's Condition Observation Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene Course 06: Immunisation Nurse Module 01: Introduction to Nursing Module 02: Immunology and Immunisation Module 03: Understanding Immune System in Nursing Module 04: Vaccine and Vaccination Module 05: Types of Vaccine Module 06: Vaccine Safety Module 07: Working in Different Healthcare Settings Module 08: Effective Communication in Nursing Module 09: Health and Safety in Nursing Module 10: Hygiene in Nursing Module 11: Infection Control Course 07: GDPR in Healthcare Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Course 08: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 09: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Ambulance Care bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Ambulance Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Witness Investigation will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Witness Investigation will help you keep ahead of the pack. The Witness Investigation incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Witness Investigation will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Witness Investigation, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Witness Investigation course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Witness Investigation Bundle Consists of the following Premium courses: Course 01: Witness Investigation Course 02: Emotional Intelligence and Human Behaviour Course 03: Interrogations And Confessions Psychology Course 04: Criminal Intelligence Training Course 05: Forensic Scientist & Crime Investigator Level 3 Course 06: Accident Investigation Course 07: Ethical Hacking Course 08: Human Rights Course 09: Domestic Violence and Abuse Awareness - Level 2 Course 10: Decision Making and Critical Thinking Course 11: First Aid at Work As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Witness Investigation to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Witness Investigation: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of Witness Investigation Bundle Course 01: Witness Investigation Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Course 02: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 03: Interrogations And Confessions Psychology Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Module 05: Theories of Reason of Confession by Suspects Module 06: The Psychological Assessment of False Confession Module 07: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 04: Criminal Intelligence Training Module 01: Introduction to Intelligence Analysis Module 02: Criminal Intelligence Analysis Module 03: Criminal Intelligence Analyst - Skills and Competencies Module 04: Understanding Criminal Psychology Module 05: Research Methods in Crime Analysis Module 06: Decision Making in Criminal Intelligence Analysis Module 07: Intelligence-Led Policing Module 08: Counterterrorism and Criminal Intelligence Analysis Module 09: Technology in Criminal Intelligence Analysis Module 10: The Criminal Justice System in England and Wales Course 05: Forensic Scientist & Crime Investigator Level 3 Module 1: Forensic Science: The History and Organisation Module 2: Crime Scene Investigation Module 3: Collecting and Packaging Physical Evidence Module 4: Fingerprints: Your Personal Signature Module 5: Bloodstain Analysis Module 6: DNA Analysis Module 7: Drug Analysis Module 8: Firearms Examination Module 9: Questioned Documents: Handwriting And Forgery Examinat Module 10: Digital Evidence Module 11: Forensic Psychology: Delving into the Criminal Mind Course 06: Accident Investigation Module 01: Understanding the Investigation Module 02: Why Investigate? Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation and Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation and Communication Course 07: Ethical Hacking Introduction to Ethical Hacking Reconnaissance - Surveying the Attack Surface Scanning and Enumeration - Getting Down to Business Network Presence Attacking Web Hacking Social Engineering - Hacking Humans Course 08: Human Rights Module 1: Basic Concept of Freedom and Human Rights Module 2: Classification of Human Rights Module 3: Women's and Children's Right Module 4: Various Aspects of Freedom Module 5: Various International Human Rights Organisations Course 09: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 10: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 11: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Witness Investigation bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Witness Investigation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Do you love to write? Do you want to write something creative and useful in your own style and help your readers to learn something new?  In this digital era, people love to learn on the internet. A good read always attracts more readers. If you want to be a successful blogger, you need to know the basics of how to write a blog and more. In this Blogging Course Level 3, you'll learn appropriate blogging skills which will help your blog to be unique, engaging and entertaining.  Besides, you'll learn some techniques to promote your blog, which is very crucial for becoming a successful blogger. Furthermore, you'll learn how to write problem-solving blogs and attract more people to get success in a very short time.  If you want to get a broad understanding of blogging, improve your professional skills and improve your chances of better-earning potential, why not give this course a try. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design Blogging Course Level 3 provides a wealth of knowledge in blog writing and promoting your blogs. This is a well-structured course which is suitable for anyone interested in blogging. The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. We teach through a combination of: Video lessons Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. If you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Blogging Course Level 3 is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is needed from this complete blogging course. This is an excellent opportunity for all students from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one.

Duration 5 Days 30 CPD hours This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components. Tools for Managing UC Collaboration 12.5 Prime Collaboration Deployment Manager Overview 12.5 Bulk Admin Tool (BAT) Importing and Exporting Settings Importing and Exporting Users Importing and Exporting Phones Phone Migrations Unsupported IP Phone Models CUCM Upgrades Loading COP Files Unified Communication Manager 12.5 Cisco Smart Licensing Cisco Unified Communication Manager Overview Cisco UCM Configuration Redundancy Services Service Parameters Enterprises Parameters User Configuration LDAP Integration Synchronization Authentication Attribute Mapping Filters Endpoint Configuration Creating and Modifying Phone and Configuration Call Routing Implementing Calling Privileges Partitions and CSSs Configuration Implementing Extension Mobility Media Resources Cisco Meeting Server Troubleshooting UCM Features CAR (CDR Accounting and Reporting) Tool Reports Dialed Number Analyzer RTMT Log Collection Use RTMT to View Performance Counters Troubleshooting Common Endpoint Registration Issues Disaster Recovery System Remote Site Redundancy Gateway Gateway Overview Cisco H323 Gateways Cisco MGCP Gateways Cisco IOS SIP Gateways Troubleshooting IOS Gateways Cisco Emergency Responder (CER) 12.5 CER Overview Emergency Notifications CER Redundancy and Clustering Integration with CUCM Cisco Emergency Responder Administration Interfaces Configuring Users and Role-Based System Access Configuring Cisco Emergency Responder Notification by IP Subnet SNMP Overview Adding new switches Notification by Switch Port Cisco Unified Communications Mobile and Remote Access (MRA) MRA Overview Expressway Edge MRA Licensing MRA Components Certificates Integrating Cisco Unified IM and Presence 12.5 IM&P and Jabber Overview Configure Service Discovery DNS Record Requirements Install Cisco Jabber Cisco Jabber in Softphone Mode Set Up Cisco Jabber in Full UC Mode Integrating CUCM and IM&P Configuring CUCM Services for Jabber Troubleshooting Jabber Integrating Cisco Unity Connection 12.5 Cisco Unity Connection Overview Cisco Unity Connection Integration Using SIP Cisco Unity Connection Call Handlers Configuring Search spaces and Partitions Cisco Unity Connection Administration Cisco Unity Connection Integration Troubleshooting Tools RTMT Using Port Monitor to Troubleshoot Voice Mails Cisco Unity Audiotext Application Unified Messaging Cisco Meeting Server (CMS) Introduction to Cisco Meeting Server Configuring CMS Configuring Meetings with CMS Configuring Spaces with CMS Scheduling Meeting with TMS Cisco UCCX Cisco Unified Contact Center Express Overview Cisco Unified Contact Center Express Administration Agents Skills Queues Basic Scripting (Overview) Finesse Reporting CUIC Cisco Paging Server (InformaCast) InformaCast Overview InformaCast Administration IP Phone Paging Analog Paging Multicast Requirements Using InformaCast Troubleshooting Using Troubleshooting Methodology Analyze the Troubleshooting Process Troubleshooting Methodology in Complex Environments Define the Problem Gather Facts Consider Possibilities Create an Action Plan Implement an Action Plan Observe Results Restart the Problem-Solving Process Document Facts Using Troubleshooting and Monitoring Tools Cisco Unified Serviceability Cisco Unified RTMT Performance Monitor and Data Logging Trace File Collection Troubleshooting Common Gateway and Endpoint Registration Issues IP Phone Initialization Common DHCP-Related and TFTP-Related Issues Using Ping to Cisco IP Phones Cisco Unified IP Phone Status Messages Cisco Unified IP Phone Network Configuration Additional course details: Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Are you ready to embark on an enlightening journey of wisdom with the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: Marketing Course 2: Strategic Planning and Analysis for Marketing Course 3: Digital Marketing - Growth Hacking Techniques - Online Course Course 4: Social Media Marketing Course -The Step by Step Guide Course 5: Creating Highly Profitable Sales Funnels Course 6: Email Marketing for Beginners Course 7: SEO - Search Engine Optimisation Course 8: ChatGPT for Marketing and Productivity with AI Tools Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle illuminate your path to wisdom. The Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle. Establish robust bases across each course nestled within the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle. Decipher intricate concepts through the articulate content of the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels journey and let knowledge guide you towards a brighter future. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels Bundle. Career path Armed with the Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, this bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Level-5 QLS Endorsed | 19-in-1 Diploma Bundle | Free CPD PDF Certificate | Lifetime Access

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***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Criminal Psychology and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Criminal Psychology bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Criminal Psychology course that will enhance your skills and prepare you for the competitive job market. Also, our Criminal Psychology experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Criminal Psychology, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Criminal Psychology Bundle Consists of the following Premium courses: Course 01: Criminal Psychology Course Level 2 Course 02: Interrogations And Confessions Psychology Course 03: Forensic Science and Law Enforcement Criminal Profiling Complete Diploma Course 04: Emotional Intelligence and Human Behaviour Course 05: Criminal Law Course 06: English Law and Legal System Level 3 Course 07: Financial Investigator Course 08: AML and Criminal Intelligence Analysis Diploma Course 09: Diploma in Substance Misuse Course 10: Addiction and Mental Health - Dual Diagnosis Course 11: Domestic Violence and Abuse Awareness - Level 2 Course 12: Human Rights Course 13: Decision Making and Critical Thinking Course 14: First Aid at Work Benefits you'll get choosing Apex Learning for this Criminal Psychology: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Criminal Psychology Course Level 2 Understanding Criminal Psychology Influence of Mental Disorders Classification of Crime Forensic Science Victimology The Criminal Justice System in England and Wales Course 02: Interrogations And Confessions Psychology The English Law on Confessions Interrogation in Britain The Royal Commission Research: Persons at Risk amid Police Custody Identifying 'Oppressive' Police Interviewing Tactics in Britain Theories of Reason of Confession by Suspects The Psychological Assessment of False Confession The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 03: Forensic Science and Law Enforcement Criminal Profiling Complete Diploma Reducing the Risk of Re-Offending History of Forensic Psychology Theories of Offending Sexual and Violent Offending Fire-Setting Behaviour Offender Profiling Effectiveness of Offender Profiling Eye-Witness and Expert Witness Testimony Reducing Re-Offending and Incident Management Course 04: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Emotion Influences Cognition Stress, Anger and Conflict Emotional Intelligence Self-Leadership Neuro-Linguistic Programming (NLP) Course 05: Criminal Law Introduction to Criminal Law Elements of a Crime Incitement, Conspiracy and Attempt Accomplice Crime Prevention The Police Prosecution, Caution and Diversion Youth Justice The Trial Sentencing Process Homicide Offences against Person Sexual Offences Theft Blackmail, Robbery & Burglary White-Collar Crime Terrorism & Law Property Offences Cybercrime & Piracy Prisons Probation Service War Crimes Course 06: English Law and Legal System Level 3 The Legal Workplace and Professionals Law and Legal Systems Contract Law & Business Law Human Rights Law Employment Law Property Law Mortgage Law Wills, Probate & Estate Law Criminal Law Other Common Laws & Legal Matters Course 07: Financial Investigator Introduction to Financial Investigator Introduction to Financial Investigation Characteristics of Financial Crimes Categories of Financial Crimes Financial Crime Response Plan Collecting, Preserving and Gathering Evidence Laws against Financial Fraud Course 08: AML and Criminal Intelligence Analysis Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Suspicious Conduct and Transactions Criminal Intelligence Analysis Criminal Intelligence Analyst - Skills and Competencies Research Methods in Crime Analysis Counterterrorism and Criminal Intelligence Analysis Technology in Criminal Intelligence Analysis The Criminal Justice System in England and Wales Course 09: Diploma in Substance Misuse Substance Misuse and Outreach Worker Substances: Drugs, Alcohol and Others Abuses of Substance Misuse Why People Use Drug and Alcohol? The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Understand Possible Causes of Substance and Drug Abuse Implementing Substance Use Policy Effects of Drugs on the Body and Mind Enhancing Assessment and Treatment of Substance Misuse Health Consideration Specific Treatment Situations Substance Misusers: Children Risk Factors Pharmacological Agents Used in the Management of Substance Misuse Problems Planning and Implementing a Practice Improvement Subject Prevention and Awareness Substance Use Capabilities Across All Level of Social Work Career Consultancy Course 10: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support Course 11: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Domestic Violence and Abuse Legislation in the UK Course 12: Human Rights Basic Concept of Freedom and Human Rights Classification of Human Rights Women's and Children's Right Various Aspects of Freedom Various International Human Rights Organisations Course 13: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking Course 14: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems And many More... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Criminal Psychology bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. ** Completing this course does not imply that you are qualified to work as a Criminal psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Criminal Psychology is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included