HTTP streaming training course description This course looks at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions primarily involve using Wireshark to analyse streams. What will you learn Use Wireshark to analyse and troubleshoot HTTP video streams. Explain HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create HTTP adaptive streams. HTTP streaming training course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 2 days HTTP streaming training course contents What is HTTP streaming? The old way. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on Walk through of client behaviours on a stream. HTTP streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on Creating segmented content. Security HTTPS, encryption, content protection. Hands on Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.
OTT TV for engineers course description This course covers OTT TV by primarily looking at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions involve using Wireshark to analyse streams as well as crafting segmented content. What will you learn Explain what OTT TV is, and how it works. Describe the OTT TV architecture. Use Wireshark to analyse and troubleshoot OTT video streams. Explain how HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create OTT TV adaptive streams. OTT TV for engineers course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers. Duration 2 days OTT TV for engineers course contents What is OTT TV? Brodeo providers vs ISPs. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on: Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on: Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on: Walk through of client behaviours on a stream. OTT TV streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on: Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on: TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on: MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on: Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on: Creating segmented content. Security HTTPS, encryption, content protection. Hands on: Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.
ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
Level 5 NVQ Diploma in Controlling Lifting Operations
SS7 training course description An Introduction to Signalling System No 7. Covering the terminology, technology and topology of the Core Signalling System. What will you learn Describe the evolution of SS7. Identify the component parts of SS7. Describe the basic method of operation of SS7. Describe a basic call set-up and clear within SS7. SS7 training course details Who will benefit: Network/Systems engineers Operators/Planners. Prerequisites: Telecommunications Introduction Duration 2 days SS7 training course contents Introduction Digital Signalling, CAS, CAS Applications, CCS, Layer 1, Layer 2 (HDLC), Layer 3, Evolution of SS7, Common SS7 functions. Physical Functionality SS7 Topology, Service Switching Point (SSP), Signalling Transfer Point (STP), Service Control Point (SCP), Database Types, CMSDB, NP, LIDB, HLR, VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, Signalling Routes. Addressing Addressing in SS7, E.164, ANSI PCs, ITU-T (CCITT) PCs, Connecting Networks (ISPs/NSPs). Message Transfer Part SS7 Protocol Stack, MTP Level 1, MTP Level 2, Signalling Units, Flow Control, Fill In Signalling Unit (FISU), Link Status Signalling Unit (LSSU), Message Signalling Unit (MSU), MTP Level 3. Application and User Parts Signalling Connection Control Part (SCCP), Transaction Capabilities Application Part (TCAP), Telephone User Part, BTUP, ISDN User Part (ISUP), ISUP - Supplementary Services, ISUP - Call, Call Set-up over SS7. The Intelligent Network Function of IN, Evolution of IN, Conceptual Model, Target Services and Service Features, Independent Building Blocks.
IP addressing and subnetting course description A course focusing purely on IP addressing and subnetting. The course assumes that delegates already have some knowledge of IP addressing. In particular delegates will be able to calculate subnet numbers in seconds without using binary. What will you learn Download and install Wireshark. Calculate subnet numbers in seconds Design IP addressing schemes. Troubleshoot IP address problems. Calculate CIDR prefixes in seconds IP addressing and subnetting course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IP addressing and subnetting course contents IP addressing review What is an IP address? What is a subnet? Classless IP addressing. The rules of IP addressing. Ways IP addresses are used: On hosts, in packets, in routing tables. Hands on Byte boundary subnetting. Configuring IP addresses Interfaces, Static vs. dynamic configuration. DHCP: Scopes, leases, relays, using multiple DHCP servers. Multihoming. Subnetting Default subnet masks, subnet notations. How to subnet without binary. VLSMs. Hands on Bit boundary subnetting. Address ranges and routing Routing tables, IP address spoofing, host specific routing, subnets in routing tables, supernets in routing tables. CIDR. Impact of choice of routing protocol. Hands on IP addressing plans. Allocations and assignments IAB, IANA, RIRs, RIPE, LIRs and ISPs. PI vs. PA addressing. Hands on Querying the RIPE database. Private addressing and NAT NAT, NAPT, NAT terms, private addresses, NAT operation, NAT architecture, NAT and security, why use NAT? NAT-ALG, Types of NAT, RSIP. Special use addresses Unicasts, broadcasts, multicasts, anycasts. Directed broadcasts. Allowing broadcasts through routers.
Transmission demystified training course description Transmission is the process of sending information along a medium of, copper, fibre or wireless. This course looks at transmission techniques for both telecommunications and data communications with a particular focus on Microwave, SDH, DWDM transmission. The course aims to demystify these technologies by explaining all the buzzwords used in transmission. What will you learn Describe various transmission technologies such as multiplexing and demultiplexing. Explain how Microwave works. Explain how SDH works. Explain how DWDM works. Transmission demystified training course details Who will benefit: Anyone working in telecommunications. Prerequisites: None. Duration 2 days Transmission demystified training course contents Transmission basics Systems, media, signals. Signal degradation, noise, distortion, attenuation. Digital, analogue. Modulation, encoding. RF Frequency, wavelength. Distance / range issues, interference, Antenna, power, dB, RF propagation, testing. Microwave transmission What is microwave transmission, point to point communications, line of sight, parabolic antenna, relays, planning considerations, rain and other issues Wired transmissions Copper, Fibre, optical transmission, fibre characteristics, fibre component parts. Multi Mode Fibre (MMF). Single Mode Fibre (SMF). Fibre connections. Lasers. Attenuations, dispersion, optical signal noise ratios (OSNR) and their effects. Channel Spacing and Signal Direction. Limiting factors to single wavelength. Introduction to SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH. TDM. SDH6 Standards, basic units, frames, STM1 frame, bit rates, STM0, STM1, STM4, STM16, STM64, STM256, SDH architecture, rings, Add drop multiplexors. SDH network topologies, structure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH. WDM overview Multiplexing, TDM, WDM benefits. WDM standards. CWDM vs. DWDM. Four Wave Mixing (FWM). Impact and countermeasures to FWM on WDM.tructure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH. DWDM ITU G.694.1, channel and spacing. Optical Terminal Multiplexers (OTM). Optical Add/Drop Multiplexers (OADM). Adding versus dropping. Optical Amplifiers. Erbium Doped Fibre Amplifiers (EDFA). Transponders and Combiners. Optical and Electrical Cross Connects (OXCs/DXCs). Cross Connect types (Transparent/Opaque). Advantages and disadvantages of various Optical cross connects. IP transmission Telecommunications versus data communications, IP transmission, VoIP, MPLS.
Essential OTN training course description An In-depth introduction to the terminology and technology that will comprise tomorrow's Optical Transport Networks. What will you learn Describe the problems with old technologies. Identify the purpose of new technologies. Describe the functionality of the various transmission mediums available Identify OTN features and functionality. Define the issues involved in equipment and application rollout. Essential OTN training course details Who will benefit: Anyone wishing to learn OTN. Prerequisites: SDH foundation or Essential DWDM Duration 2 days Essential OTN training course contents Scope, References Terms and definitions, Abbreviations and Conventions Optical transport network interface structure Multiplexing/mapping principles and bit rates Optical transport module (OTM-n.m, OTM-nr.m, OTM-0.m and OTN 0.mvn) Physical specification of the ONNI Optical channel (OCh) Optical channel transport unit (OTU) Optical channel data unit (ODU) Optical channel payload unit (OPU) OTM overhead signal (OOS) Overhead description and maintenance signals Mapping of client signals and concatenation Mapping ODUk signals into the ODTUjk signal Forward error correction using 16-byte interleaved RS (255,239) codecs ODUk tandem connection monitoring (TCM) overhead OPUk Multiplex Overhead Amendment 2 including: OTN Multiplexing and Mapping, Basic signal structure, ODTU12, ODTU13, ODTU23, OPUk Multiplex Overhead, OPUk Multiplex Structure Identifier (MSI). OPU2 Multiplex Structure Identifier (MSI), OPU3 Multiplex Structure Identifier (MSI), OPUk Payload Structure Identifier Reserved overhead (RES), ODU1 into ODU2 multiplexing, ODU2 into ODU3 multiplexing, ODU1 into ODU3 multiplexing Amendment 3 including: 40 Gbit/s ODU3/OTU3 and 100 Gbit/s ODU4/OTU4, Support of gigabit Ethernet services via ODU0, ODU2e, ODU3 and ODU4, ODU0 and ODUFlex, Multi-lane OTU3 and OTU4 interfaces, Support for InfiniBand Amendment 4 including: OTSn OTN synchronization messaging channel (OSMC) overhead, FC-1600 Amendment 5 Including: ODUk.ts, OTU0LL (OTU0 low latency), OTSiA (optical tributary signal assembly). OTSiG (optical tributary signal group), OTSiG-O (optical tributary signal overhead), CMEP (connection monitoring end- point), CMOH (connection monitoring overhead), MOTU (Multi-OUT), MOTUm (Multi-OTU with management), OTUCn-M (Optical Transport Unit-Cn, with n OxUC overhead instances and 5G tributary slots). SOTU (Single-OUT). SOTUm (Single-OTU with management). Modified bit rates and capacity for OTU1/2/3/4 OTM.nr.m, OTM.n.m, OTM.0.3v4, OTM 0.4v4 Mapping of CBR2G5, CBR10G, CBR10G3 and CBR40G signals into OPUk 64B/66B and 513B block code format PCS lane alignment marker for 40GBASE-R and 100GBASE-R PT=20/PT=21 and AMP/GMP options OTL 4.10 to OTL 4.4 gearbox ODU switching and Line protection Schemes 10 x 10 MSA Overview of current and future coherent and noncoherent technologies 40Gbit and 100Gbit compliant ROADM's Implementers Guide including replacement terms. Differing vendor's equipment and their implementations Individual and group planning exercises: Upgrade a customer STM-64/10G network to a 40G/ OTN network. Upgrade a customer old 16 Wavelength WDM network to be OTN compliant. Implement a new customer 40 wavelength OTU3 OTN compliant MSPP (DWDM) network. Design a cost-effective solution where we can hand over circuits using 'Optical Transport Lanes'.