Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
90 minutes of Lego fun, open to Anchors from within the Battalion, £6 per child. Let's Go Construct come along with their collection of Lego and run the session for us, with time to get creative on their own and challenges to build together in small groups. Anchors should wear a BB poloshirt or sweatshirt and be accompanied by a leader. You do not need to book places for leaders. We will invoice you, on receipt of your booking.
The Manifesting Tapping Technique – The clean manifesting technique that helps you make your dreams come true
Join us for an interactive food workshop giving practical advice and support for the body’s transition during peri-menopause and menopause. We will discuss menopause-related nutrition, focus on foods rich in calcium and vitamin D to support bone health, and emphasise the food groups that ensure a high intake of vitamins, minerals, and fibre We will also look at how to include whole grains to promote heart health, which is particularly important as the risk of heart disease increases after menopause and discuss the benefits of soy and soy products, as they contain phytoestrogens, which may help balance hormones. We will have a cooking demonstration as part of the workshop, discuss meal planning and have a Q&A with our nutrition expert At the end of the cooking session we will eat together as a group This event includes sample recipes and a free meal kit to cook at home. £5 per ticket
A defibrillator (AED) plays an essential part when attempting to save the life of someone who is in cardiac arrest. This training aims to provide the learner with the knowledge, confidence and skills to effectively use the this equipment in a safe and competent manner.
The aim of this course is to provide the learner with an understanding of all aspects of this process including the effective planning, development, implementation and review of the care process and the effective management of issues to ensure that the care received is individualised and effectively meets the persons needs and requirements.