This 6-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help.
There a different first aid procedures depending on where you are and who is involved in a situation, so it is important that you are trained for different scenarios that may occur. This allows you to adapt your approach for any given situation.
QSIG training course description A concise overview of QSIG, covering the development, current use and future of this private network signalling protocol. What will you learn Describe the use of QSIG. Describe the evolution of QSIG. Describe functionality of the QSIGProtocol Stack. Describe functionality and use of the main Supplementary Services and Additional Network Functions within QSIG. QSIG training course details Who will benefit: Network/Systems Engineers Operators/Planners or anyone working within the QSIG Arena. Prerequisites: Telecommunications Introduction Duration 1 day QSIG training course contents Introduction What is QSIG? User benefits, flexible interconnection, public ISDN synergy, feature transparency-end to end intelligence, innovation specialist features - heterogeneous environment. Evolution of QSIG Evolution of QSIG, ISDN PBX Networking, Specification forum (IPNS), QSIG standardisation. The ITU-T reference model extended for corporate networks. QSIG Protocol Q Protocol stack, QSIG basic call layer 3 - SubLayer 1, QSIG Generic Functional layer 3 Sub-Layer 2 (GF), QSIG protocols for supplementary services & ANF's- Layer 3, Sub-Layer 3, Layer 3 Message Overview. Supplementary Services and ANFs QSIG supplementary services standardisation methodology. QSIG Services and additional network features: Advice of charge, Call Completion, (CCBS, CCNR), Call Forwarding and diversion (CFB, CFNR, CFU, CD), Services (CINT, CI, CO, CT, CW, DDI) Services cont. (DND, DNDO), Identification Services - (CLIP, COLP, CLIR, CNIP, CONP, CNIR), Other QSIG services and additional network features (Mobile, Multi Subscriber Number (MSN), Operator Services, Recall (RE), Sub-Addressing (SUB)), User to user signalling, compliance with services. Conclusion - QSIG1 FAQ's, European Computer Manufacturers Association. The Future.
Lawful Intercept training course description Packet based networks require a different approach to Lawful Intercept (LI) than that used in circuit switched networks. This course focuses on what Lawful Interception and Data Retention (DR) means to communications service providers in the IP and NGN areas. The course assumes a basic knowledge of IP networking (i.e. DNS, TCP/UDP, IP, RTP) and the building of services on an IP platform (e.g. SIP, SDP, FTP, HTTP). The course first looks at the regulatory context for LI and DR and how this is translated to a practical architecture. What will you learn Recognise the legal and regulatory obligations to provide LI and DR. Identify the components of the handover architecture for each of LI and DR. Identify the preferred location of points of interception and points of retention in the IP network. Map intercepted material to handover protocols. Understand the data mapping defined in the available standards for both LI and DR. Lawful Intercept training course details Who will benefit: Technical and managerial staff needing to implement public networks. Prerequisites: TCP/IP Foundation Duration 1 day Lawful Intercept training course contents What is meant by LI and DR? Review of regulation: Data protection Directive; Data Retention Directive; RIPA. LI architectures Handover and Interception: ETSI standards ES 201 671 and TS 102 232. LI handover protocol IRI and CC handover; correlation; manual interfaces. DR architectures Handover of query results; points of retention. DR query command set Retrieval of retained records. Security concerns Operation privacy; target privacy; storage and transmission integrity. Implementation Identifying PoI and PoR for provided services. LI and DR wrap up Interaction with other services, storage obligations (volume, time, availability).
THE NVQ HAS NO SET DATES. ONCE REGISTERED YOU WILL BE ENROLLED ON THE SYSTEM WITH COMPLETION TIMES BELOW What is an NVQ? An NVQ is a competence-based qualification. The qualification is an International recognised work-based qualification. Once qualified, it will demonstrate to employers that you are skilled and able to perform well in your role at work. This is where you will be able to demonstrate your ability at work and complete a list of job knowledge questions regarding the units in your qualification. It is the candidate’s responsibility to engage with the Assessor and gather the evidence that will match the assessment criteria in your NVQ. How can the candidate gather the onsite/work evidence and job knowledge questions? Risk Assessment Method Statement Drawings Materials Measuring, Cutting, Positioning, and securing in place what you are installing. Methods of ways of gathering evidence - Videos – this will be the candidate setting up their video and then demonstrating their skills and ability on site and then upload to the candidate’s portfolio. On site assessment - where your assessor will come out to you and observe you demonstrating your skills. This will depend on the site location and assessors’ location. If the site location is too far for the assessment to take place, it will be solely video evidence. Your Assessor will instruct you on how to complete your videos. Witness testimony - your Assessor will hold a recorded discussion with your manager/supervisor to confirm where, when and how you have completed the work to the specifications. Photos – They can be used as part of an assessment. They will not be accepted if the candidate isn’t in the photo. Photos cannot be used to build up a portfolio but can be used as part of the videos showing the full completed job and also in the Assessors on site assessment observation report. Job Knowledge Questions account for 65% of the NVQ qualification. These can be saved to your computer and typed as this will be the quickest and easiest route or you can print them out and hand write them. They are very important, and they are written to see if you have the knowledge behind what you are doing on site or at work. The questions are all relevant to the work that you do. What is the process? Speak to sales - billy@citytraining.com or 0300 373 3337 Complete the City Training Group Registration Form A copy of your photographic ID (Passport or Driving Licence) Once enrolled on the NVQ, your Online portfolio (Quals Direct) and certificate of registration will be set up. You will receive an email from the online platform with your username (your email address) and password. Arrange with your Assessor to complete your Induction. Complete your knowledge questions. Arrange with your Assessor your site assessment. Assessor will contact your Manager/Supervisor for a testimony. Recorded Professional Discussion with you to confirm your ability and authenticate your portfolio. Cost – Level 2 - £750 + Vat. If you would like to add an additional pathway, they would be £300 each added pathway. Level 3 - £950 + Vat. If you would like to add an additional pathway, they would be £300 each added pathway. Time Scale of the NVQ? The NVQ is candidate led. This will depend on how committed the candidate is and how much work the candidate has lined up. Your Assessor cannot complete you without the evidence. For a level 2, we aim to have the candidate completed in 4 – 8 weeks, Level 3 from 4 – 12/16 weeks
Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.
NPORS Rigging and Fleeting Loads Lift Planner (N046)
SAFe® for Teams: In-House Training Build the skills needed to become a high-performing team member of an Agile Release Train (ART) and learn how to collaborate effectively with other teams by becoming a SAFe® 5 Practitioner (SP). During this course, you will gain an in-depth understanding of the ART, how it delivers value, and what you can do to effectively perform the role using Scrum, Kanban, and Extreme Programming (XP). You will also learn how to write stories and break down features, plan and execute iterations, and plan Program Increments. Finally, you'll learn about the continuous delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train. What you will Learn To perform the role of a SAFe® Practitioner, you should be able to: Apply SAFe® to scale Lean and Agile development in their enterprise Know their team and its role on the Agile Release Train Know all other teams on the train, their roles, and the dependencies between the teams Plan Iterations Execute Iterations and demonstrate value Plan Program Increments Integrate and work with other teams on the train Introducing the Scaled Agile Framework® (SAFe®) Building an Agile Team Planning the Iteration Executing the Iteration Executing the Program Increment Practicing SAFe®
SAFe® Product Owner / Product Manager: In-House Training Develop the skillsets needed to guide the delivery of value in a Lean Enterprise by becoming a SAFe® 5.0 Product Owner / Product Manager (POPM). During this course, attendees gain an in-depth understanding of how to effectively perform their role in the Agile Release Train (ART) as it delivers value through Program Increments. Attendees explore how to apply Lean thinking to decompose Epics into Features and Stories, refine Features and Stories, manage Program and Team backlogs, and plan and execute Iterations and Program Increments. Attendees also discover how the Continuous Delivery Pipeline and DevOps culture contribute to the relentless improvement of the ART. What you will Learn To perform the role of a SAFe® Product Owner / Product Manager, attendees should be able to: Articulate the Product Owner and Product Manager roles Connect SAFe® Lean-Agile principles and values to the PO / PM roles Decompose Epics into Features and decompose Features into Stories Manage Program and Team backlogs Collaborate with Agile teams in estimating and forecasting work Represent customer needs in Program Increment Planning Execute the Program Increment and deliver continuous value Becoming a Product Owner / Product Manager in the SAFe® enterprise Preparing for PI Planning Leading PI Planning Executing Iterations Executing the Program Increment Becoming a Certified SAFe® Product Owner / Product Manager
SAFe® Scrum Master: In-House Training Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM). In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization. What you will Learn To perform the role of a SAFe® Scrum Master, attendees should be able to: Describe Scrum in a SAFe® enterprise Facilitate Scrum events Facilitate effective Iteration execution Support effective Program Increment execution Support relentless improvement Coach Agile teams for maximum business results Support DevOps implementation Build a high-performing ART by becoming a servant leader and coach Develop an action plan to continue your learning journey Introducing Scrum in SAFe® Characterizing the role of the Scrum Master Experiencing Program Increment planning Facilitating Iteration execution Finishing the Program Increment Coaching the Agile team