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The course aims to provide a comprehensive understanding of employee training and development, including the various learning models and styles. Participants will gain insights into the employee learning process and the importance of group development, as well as the concepts of employee empowerment, job orientation, and job design. By the end of the course, participants will have a thorough understanding of the key principles and practices of employee training and development, enabling them to enhance their skills and contribute to the growth and success of their organization. After the successful completion of the course, you will be able to learn about the following, Understand the concept of employee training and development. What are learning models? Types of learning models and styles. Employee learning process. Group development and its process. The concept of employee empowerment. The concept of job orientation and job design. The aim of this course is to provide a comprehensive understanding of employee training and development. It covers various aspects such as learning models, types of learning models and styles, employee learning process, group development, and its process. Furthermore, the course will also focus on the concept of employee empowerment, job orientation, and job design, enabling learners to gain a deeper understanding of the subject matter and its practical implications in organizational settings. The course aims to provide a comprehensive understanding of employee training and development, including the various learning models and styles. Participants will gain insights into the employee learning process and the importance of group development, as well as the concepts of employee empowerment, job orientation, and job design. By the end of the course, participants will have a thorough understanding of the key principles and practices of employee training and development, enabling them to enhance their skills and contribute to the growth and success of their organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Learning and Job Designing in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Learning and Job Designing in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Learning and Development Specialist in Healthcare Job Design Coordinator in Social Care Training and Development Manager in Health Services Workforce Development Consultant in Mental Health Care Learning and Performance Manager in Disability Services Job Analysis and Design Specialist in Public Health Training Coordinator in Elderly Care Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Become a successful telesales executive with our comprehensive course. Learn proven sales techniques, strategies, and etiquette. Boost your earning potential and build a rewarding career in sales.

Overview of Telesales Executive Training Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training.  This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone. Course Preview Learning Outcomes Learn how to make calls to potential clients to generate sales. Understand how to deliver effective sales presentations Learn the telemarketing techniques to achieve your sales target Be able to maintain up-to-date and accurate records of customer interactions Learn good telephone etiquette to make a positive impression on customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Telesales Executive Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Telemarketer Customer Service Advisor Telesales Agent Telesales Executive Telesales Representative Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Managemen Sales Metrics and Performance Managemen 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Airport Management Online course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management Online course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management Online can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management Online course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management Online course] Detailed Course Curriculum *** Airport Management Online *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Airport Management Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Airport Management Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Airport Management Online Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Airport Management Online course because it does not require any advanced knowledge or skills. Career path With the help of the Airport Management Online course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective airport manager. Through this Diploma in Airport Management (Level 5) course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Level 5 Diploma in Airport Management can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Diploma in Airport Management (Level 5) course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Diploma in Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Diploma in Airport Management (Level 5) course] Detailed Course Curriculum *** Diploma in Airport Management ( Level 5 ) *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Diploma in Airport Management (Level 5) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Airport Management (Level 5) course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Diploma in Airport Management (Level 5) Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Diploma in Airport Management (Level 5) course because it does not require any advanced knowledge or skills. Career path With the help of Diploma in Airport Management course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

This course covers the best practices required for AWS Solutions Architect and AWS SysOps Administrator. Explore real-time 3-tier architecture addressing security, high availability, scalability, and resource optimization. Basic knowledge of Linux and a desire to adopt cloud models are all you need to get started.

Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role

Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.