ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
The LAA operates a strict compliance regime when it comes to auditing crime lower bills, and mistakes can often result in a Contract Notice, corrective action, and further follow-up activity within 6 months. This course will take you through the various aspects of crime lower billing, with discussions on topics such as what is and is not claimable; how you apply series of offences guidance; what evidence is required to claim a trial fee when a matter is discontinued; how do the LAA audit travel and other disbursement claims (including the rules when instructing an agent); and what evidence must be present on files to avoid any issues on audit. Key aspects of the Crime Contract, Criminal Bills Assessment Manual and Codes Guidance will be included, along with a discussion of common errors that are made; and how to claim non-standard and escape fee matters. Target Audience This online course is aimed at anyone involved in billing Legal Aid Police Station and Magistrates Court matters or managing an LAA Crime Contract. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Steve Keeling, Consultant, DG Legal Steve joined DG Legal after leaving the Legal Aid Agency in August 2016. In his 17 years at the LAA, he worked in the audit team as both auditor and manager and was a Contract Manager for several years. Steve is also a certified SQM auditor and undertakes audits on behalf of Recognising Excellence as well as running training sessions for the SQM Audit Team periodically.
This course satisfies the supervision requirements in the LAA Standard Contract & covers the key skills needed to ensure compliance with the LAA Contract.
WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT. In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary. Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best. This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience. FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL: Gain new perspective and methods to create better, more productive sessions; Have a clear purpose to keep focus and engage with interest; Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas; Manage distractions and disruptions appropriately, keeping efficiency; and Probe for information, getting the most useful level of detail for improvement. Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up. Deirdre Cash, PHRPaco Group, NYC
This workshop helps you understand the neuroscience behind why working ‘harder’ isn’t the answer to being effective at work. You'll get to recognise your default behaviour and helpful alternatives to managing competing requests on your time.
An affordable way to master the skills of API documentation writing Cherryleaf’s popular online training course teaches you how the keys skills of writing and managing an API developer portal. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors/Writers wanting to understand APIs and how to write documentation for them. Recommended by the ASTC This course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members. It’s a great way to maintain the Continuing Professional Development (CPD) required by technical communication societies. Why attend this course? We use publicly accessible APIs, as part of this course. We also show examples of developer portals from the DevPortal awards, Google, Microsoft, and others. No programming experience is required. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors wanting to understand APIs and how to write documentation for them. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. There are a few free applications that you’ll be using, which you’ll need to install these before you start the course. Billing information You can pay by credit/debit cards or PayPal. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Need to train your whole team? If you have five or more people who you would like to take the course, we can offer a group booking option. Delegates get access for 12 months. Contact us for details. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Creating API documentation and developer portals (beta) Introduction (4:52) What is an API? (23:39) Using an API (23:28) How APIs are created (1:24) Authentication and accreditation (17:53) What documentation should I write? (17:12) The Overview section (7:04) The Concepts section (2:16) The Getting Started section (5:43) The API Reference section (2:20) Writing the API reference by hand (12:31) Cookbooks (3:46) Tutorial/Colab/Code labs (3:27) One-pagers (1:23) The Case Study section (2:21) The FAQs/Troubleshooting section (2:08) Cheat sheets (2:25) Release notes (Changelog) (2:22) Other content (3:13) Onboarding (2:11) Writing code samples (5:56) Documentation - summary (1:18) Design patterns in developer portals (14:52) Authoring tools for API documentation (37:33) Managing an API documentation project (17:53) Summary (2:58) Frequently Asked Questions When does the course start and finish? art and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.