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Ultimate Customer Service Training Course Online

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will teach you the art of delivering exceptional customer service that leaves a lasting impact on your customers. From effective communication to problem-solving and building customer loyalty, this course equips you with the skills needed to exceed customer expectations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what customer service is. Understand the importance of customer service. Discover the strategies required to serve your customers. Develop customer service skills. Learn to keep your customers satisfied with your service. Know how to make more money through customer retention. Learn to deal with difficult customers. Learn to avoid unhealthy customer service practices. Why Ultimate Customer Service Training Course right for you? This ultimate customer service training course online will help you gain a better understanding of what customer service is and how you can offer the best service to your customers. This comprehensive online course will also learn to enhance customer satisfaction and avoid unhealthy customer service practices. This one is the most popular customer service courses online level as it will introduce you to various strategies and techniques to keep your customers happy and help you practice the same. You will also learn to deal with difficult customers by taking this extensive online course. By the end of this course, you will understand what customer service is and its benefits for your customers. After taking this career advancement course, you will also be able to enhance your knowledge of customer service and take a step in the direction of becoming a confident customer service executive. Ultimate Customer Service Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction WHY Customer Service Is CRITICAL to Your Business Good Isn't Good Enough We Are ALL in the 'Helping Field' Providing 'Concierge' Level of Service The 5 Tenets of TQM How to Boost Customer Satisfaction How to Avoid The 10 Deadly Sins of Customer Service! More Money $$$ - Through Customer Retention How Much is a Customer Worth? $$$ Do You Understand Your Customer Dealing With Difficult Customers 'LEAP' Into Customer Service Exceptional Phone Service WHY Customers Buy From YOU! $$$ Who should take this course? This comprehensive ultimate customer service training course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. Entry Requirements There are no academic entry requirements for this ultimate customer service training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ultimate customer service training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Ultimate Customer Service Training Course Online
Delivered Online On Demand
£25

Workplace Safety Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will learn various safety protocols and essential skills to create a secure and hazard-free work environment. This course will help you become a safety-conscious professional capable of identifying potential dangers and implementing effective safety measures. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get to know office ergonomics Understand the occupational safety program Learn corrective actions for safety Know the risk factors and causes of MSDs Understand the basic safety practices at the workplace Get acquainted with ergonomics-related injuries Know personal protective equipment Learn the benefits of the ergonomics program Learn the OSHA's standards Understand workplace safety inspection Get introduced to industrial hygiene Know respiratory protection Why Workplace Safety Training Course right for you? This extensive online course is beneficial for those who want to understand occupational safety programs, workplace safety inspections, corrective actions for safety, and personal protective equipment. You will also have a broad knowledge of electrical safety precautions, basic safety practices at the workplace, and OSHA's standards. In addition, this online course will introduce you to OSHA, industrial hygiene, safety and health programs. This interactive course will give you a thorough understanding of respiratory protection, walking and working surfaces, and hazard communications. By the end of the course, you will gain a deep understanding of safety practices at the workplace, occupational safety programs, and workplace safety inspections. Workplace Safety Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is Ergonomics What is Ergonomics Benefits of Ergonomic Program Benefits of Ergonomic Program Ergonomic Related Injuries Ergonomic Related Injuries Risk Factors and Causes of MSDs Risk Factors and Causes of MSDs Office Ergonomics Office Ergonomics Occupational Safety Program Occupational Safety Program Workplace Safety Inspection Workplace Safety Inspection Corrective Actions for Safety Corrective Actions for Safety Personal Protective Equipment Personal Protective Equipment Precautions for Electrical Safety Precautions for Electrical Safety Basic Safety Practices at Workplace Basic Safety Practices at Workplace OSHAs Standard OSHAs Standard Who should take this course? This extensive workplace safety training course is beneficial for those who want to stay updated on workplace safety best practices and learn OSHA standards. It is ideal for those who want to pursue a career in the field of workplace safety. Entry Requirements There are no academic entry requirements for this workplace safety training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This workplace safety training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Workplace Safety Training Course
Delivered Online On Demand
£25

Yoga Course Online - Benefits & Styles

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Tutor Support: This course is designed to equip you with the essential knowledge about the science of yoga, its health benefits, as well as the history behind yoga. You will learn about emotions and the connection between mind and body. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Gain knowledge on how to start doing yoga Understand the science and history behind yoga Recognise the key health benefits of yoga Identify the emotions and the connection between mind and body Understand how yoga cardio helps in weight loss Recognise the types, styles and poses of yoga Recognise the benefits of each type of yoga Gain knowledge about meditation Know how to prevent injuries during yoga Why Yoga Course right for you? Forensic psychology and criminology is a relatively new addition to the field of psychology and therefore has a considerable demand for potential forensic psychologists who have the ability to bridge the gap between the science of human behaviour and crime. If you are looking forward to starting your career as a forensic psychologist or aim to expertise in offering professional help with regard to judicial matters concerning forensic psychology, this comprehensive online forensic psychology and criminology course is for you. This online forensic psychology and criminology course will teach you forensic psychological practices, principles, research methods, theories of offending, and personal attributes of offenders. This forensic psychology and criminology course for beginners online is suitable for those who want to understand how investigations, research studies, or assessments play a pivotal role in criminal psychology. Yoga Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction - Benefits - History Introduction Science of Yoga & Health Benefits Yoga History Research Methods in Forensic Psychology Research Methods in Forensic Psychology Critical Evaluation of Psychological Research More on Yoga Emotions & Mind-Body Connection Yoga Strength & Flexibility Yoga Cardio & Weight Loss Types of Yoga Still More On Yoga Yoga Poses & Better Immunity How To Get Started Doing Yoga Preventing Injuries Yoga & Meditation Conclusion Conclusion Who should take this course? This Yoga Course Online is primarily aimed at: Therapist Caretakers Yoga Instructors Yoga Enthusiast Yoga Practitioners Aspiring Yoga Instructor Mental health professionals, Mindfulness Facilitators Professional and Aspiring Meditators However, this course is not restricted to any single profession or field of work. This course would also be beneficial to anyone who wants to learn more about the types and benefits of yoga in order to incorporate it into their daily routine. Entry Requirements There are no academic entry requirements for this Yoga Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Yoga Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Yoga Course Online - Benefits & Styles
Delivered Online On Demand
£25

Kettlebell Fitness Training - Easy Way To Maximum Fitness

By iStudy UK

Overview Kettlebell Fitness Training - Easy Way To Maximum Fitness is a set of assumptions, methods, or notions held by a person or a team. Kettlebell Fitness Training - Easy Way To Maximum Fitness is the belief that most basic abilities can be developed through dedication and hard work. Success is a hard-earned thing and needs contingency. The goal of this Success training is to help you achieve your goals in the fastest, simplest and easiest way possible. This course will save you years of research time and avoid frustration and struggle. Learn to Develop a Successful. Kettlebell Fitness Training - Easy Way To Maximum Fitness. This Kettlebell Fitness Training - Easy Way To Maximum Fitness course is based on scientific research & principles that will give you fast results. Having these tools & strategies will make becoming successful so much easier, dramatically increase the results you get & help you achieve your goals in far less time. Kettlebell Fitness Training - Easy Way To Maximum Fitness is now a buzzword in all walks of life including study, business, work and so much more. What you'll learn from this course This course is designed to give you the guidance you need to become a successful salesperson right from scratch. You'll learn: To set big goals & a growth mindset Difference between real decisions & wishes About consistency, The key to success Nothing is impossible with the right growth mindset The necessity and better ways of accountability To explore new adventurous ways to Success The way your language can shape your Success How failure can add to your success Why you should choose this Hidden Secrets Of Selling Course from iStudy Here are a few reasons why you should choose this Hidden Secrets Of Selling Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Establish the belief that you are in control of your own ability, and can learn and improve. The Certified Associate in Project Management (CAPM) Exam Preparation Course is designed for the people who want to take part in the Project Management Institute Project Management Professional (PMP) exam. The Project Management Professional (PMP) exam certificate is one of the well-known certificates for Project Manager that will create a wide range of opportunities for them. Having a certificate of Project Management Professional (PMP) means you have lots of doors to enter in the corporate world to nourish your project management skills and knowledge in the practical world for the betterment of a project. No matter where you are or from which country you belong, the certificate is considered as the gold standard of Project Management. The Certified Associate in Project Management (CAPM) Exam Preparation Course will prepare you for the exam and make you confident and anxiety-free. The course covers the eleven areas that are used to formulate the exam such as the Guide to the Project Management Body of Knowledge. In spite of these, the course will also introduce you to the registration system and includes more than 1300 review questions. In short, the course will make you confident and knowledgeable enough to sit for the exam. Course Highlights Kettlebell Fitness Training - Easy Way To Maximum Fitness is an award-winning and the best selling  course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Kettlebell Fitness Training - Easy Way To Maximum Fitness into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 59 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Kettlebell Fitness Training - Easy Way To Maximum Fitness Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Kettlebell Fitness Training - Easy Way To Maximum Fitness is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Kettlebell Fitness Training - Easy Way To Maximum Fitness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Kettlebell Fitness Training - Promo 00:00:00 Introduction 00:03:00 How To Properly Choose A Kettlebell 00:03:00 Benefits Of Kettebell Training 00:10:00 Common Kettlebell Mistakes Common Kettlebell Mistakes 00:05:00 Common Mistakes During Kettlebell Exercises 00:03:00 Kettlebell Workouts Ways To Use Kettlebells 00:03:00 Kettlebell Workouts For Beginners 00:21:00 Kettlebell Workout Plans 00:06:00 Kettlebell Workout Tips _ Tricks 00:02:00 Conclusion Conclusion 00:03:00

Kettlebell Fitness Training - Easy Way To Maximum Fitness
Delivered Online On Demand59 minutes
£25

Stress management & building resilience - 1 Day Online Workshop

By Haptivate

Discover practical ways to reduce stress, improve motivation and handle challenges with greater ease.

Stress management & building resilience - 1 Day Online Workshop
Delivered OnlineFlexible Dates
£249

Level 3 Coaching & Mentoring

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our coaching & mentoring course is perfect for professionals looking to develop their skills and take their careers to the next level. This comprehensive coaching & mentoring course covers everything you need to know to be an effective coach or mentor, including building trust, active listening, goal setting, and giving feedback. You'll learn how to work with individuals or groups and how to use a variety of coaching & mentoring techniques to help others achieve their goals. So whether you're a manager looking to support your team, or a consultant looking to add coaching & mentoring to your services, this course has something for you. Our coaching & mentoring course is designed to be flexible, so you can study at your own pace and fit your learning into your busy schedule. In addition, you'll have access to a wide range of interactive learning materials, including videos, quizzes, and other exercises, so you can put your new skills into practice right away. So don't wait - enrol in our coaching & mentoring course today and start building the foundation for a rewarding career in this exciting field. Learning Outcomes This Level 3 Coaching & Mentoring course will cover topics such as: Gain an understanding of the principles, duties and responsibilities of a coach. Learn techniques for overcoming barriers Describe ethical aspects of coaching & mentoring Learn about various coaching models Gain knowledge about effective communication skills Understand various personal skills Learn about various management skills Gain an understanding of functional skills Key Features Opportunity to boost your CV/ Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Access this course through our dedicated online learning platform This course is stuffed with interactive course content Instant results upon completion of each assessment Affordable prices and high-quality training Certificates available in both PDF and hard copy format with course This Coaching and Mentoring Diploma program is accredited by the UK's top awarding bodies Complete the course 100% online, from anywhere via an internet Flexible course deadlines with full access to the course for one year Full tutor support and learning assistance included in course This Level 3 Coaching & Mentoring course consists of the following modules: ****Course Curriculum of Coaching & Mentoring Diploma**** Module 1: Introduction What is Coaching? The Five Principles of Coaching Definition of a Coach The Duties of a Coach Characteristics of A Successful Coach Coaching Traps and Problems Definition of Mentor and Mentee Roles & Responsibilities of A Mentor Module 2: Objectives & Processes Objectives Processes Techniques for Overcoming Barriers Module 3: Ethical Aspects of Coaching & Mentoring Association for Coaching's Guiding Principles 'AC' and 'EMCC's Code of Ethics International Coach Federation(ICF) Standards of Ethical Conduct Module 4: Models Coaching Models: An Introduction The GROW Model The OUTCOMES Model The JOHARI Window The FLOW Model The SOS Model Module 5: Effective Communication Skills Creating a Good Coaching & Mentoring Relationship Using Appropriate Language Listening at A Deep Level Asking Effective Questions Limiting Beliefs/Assumptions Giving Effective Feedback Communicating Non-Verbally Presence and Silence Module 6: Personal Skills Time Management Stress Management Emotional Management and Happiness Maintenance Assertiveness Negotiation Module 7: Management Skills Motivating Leading Delegation Decision Making and Problem Solving Project Management Module 8: Functional Skills Sales Skills Sales Management Marketing Management Financial Management Production Management Assessment Process Once you have finished the learning stages, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Coaching & Mentoring course is for: Anybody wishing to become Supervisors Anybody who wants to be Human Resource Managers Anybody who wants to be in managerial positions Anybody who wants to be in life coaching Anybody who wants to be in sales Requirements Enrol on the Coaching & Mentoring course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for this course without any delay. We only ask that all students have a passion for learning and literacy and be over the age of 16. Complete this online from your computer, tablet, or smartphone, and learn in a way that suits you. Browse this 100% online course from any internet device and study at your own pace. Earn an industry Skillset with this course. Career path After completing the Level 3 Coaching & Mentoring course, you will be eligible for: Life coach Learning mentor (Salary: £14,500 to £25,000) Business adviser (Salary: £25,000 to £54,000) Careers adviser (Salary: £21,000 to £35,000) Sales manager (Salary: £22,000 to £70,000) Training manager (Salary: £25,000 to £45,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Level 3 Coaching & Mentoring
Delivered Online On Demand5 hours
£12

Site Management Diploma

4.7(47)

By Academy for Health and Fitness

Building projects are often organised by construction or site managers to guarantee that they are finished safely, within budget, and on time. All of these areas, as well as others, will be covered in our site management course. Managing a construction project is a huge responsibility. You need to be knowledgeable about managing sites, developing property, and conventional health and safety precautions. You also need to know the applicable rules and regulations. This is covered in the site management course. We will also teach you emergency first aid and communication skills training, which is essential for any professional. Enrol in this site management course if you want to advance your career and improve your current skills. This Diploma in Site Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcome Be able to manage a complex building project effectively, from the initial planning phase to the final completion. Learn more about the property development and management process, as well as the health and safety regulations that must be met in a construction site. Determine what COSHH is and how to operate safely by following safety precautions. Learn the risks of working at height and in confined spaces, and how to mitigate them. Understand the first aid training emergency procedures. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. This site management course will teach you the fundamentals of site management as well as the activities required to manage the assets of a construction company. It teaches construction site loss and decision-making principles, as well as an overview of the elements that comprise a modern construction management team. *** Course Curriculum *** Module 01: Introduction to Construction Management Introduction Market Size and Its Importance Features of the Construction Industry Module 02: Project Life Cycle and Success Project Phases Construction Stages Project Life Cycle Module 03: Preliminary Site Investigation & Site Organisation Building Types Zoning and Other Factors Environmental Impact Study (EIS) Module 04: Construction Site Layout Planning and Temporary Facilities Management Consequences of an Unplanned Construction Site Layout Elements of Site Layout Planning Temporary Facilities Characteristics Module 05: Site Management Site Boundaries Access Roads Provision of Services Module 06: Planning & Management of Equipment Equipment Productivity Product Features and Attachments Selecting and Matching Construction Equipment Module 07: Construction Materials Management Types of Materials Purchase of Materials and Equipment Planning and Control of Materials Module 08: Stock Control Stages of Stock Control Problems of Excessive Stock The Storage Function Module 09: Quality Assurance and Customer Care Definition of Quality The Threshold for Construction Quality Module 10: Legal Aspects of Contracting Definition of a Contract Essential Elements of a Contract Module 11: Human Resources Management Planning of Manpower Construction Companies Module 12: Risk and Value Management Risk and Value Imperatives Integrating Risk and Value Module 13: Communications, Information and Documentation of Construction Communications On-Site Daily Logs, Reports and Construction Diary Meetings Module 14: Health and Safety in Construction Management Legal Obligations Financial Costs of an Accident Moral Obligations & Self-Preservation Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction Site Manager Construction Site Supervisor Civil Engineer Construction Project Manager Requirements You will not need any prior background or expertise to enrol in this course. Career path With proper training and relevant experience, one could move into contract management or consultancy. With further training, learners could work in support services like health and safety or building inspection. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Site Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Site Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Site Management Diploma
Delivered Online On Demand3 weeks
£12

Learn to be Happy Through Life Lessons

4.5(3)

By Studyhub UK

Embark on a transformative journey with 'Learn to be Happy Through Life Lessons'. Dive deep into introspection with sections like 'It's Probably Your Fault' and understand the signals sent by your emotions. Relationships can be a maze, but with guidance on how they influence our happiness, it becomes easier to navigate. Grasp the essence of real-world challenges and wrap up with a holistic understanding of happiness and life's purpose. Every module is crafted to ensure that by the end, contentment isn't just a word, but a tangible experience. Learning Outcomes Comprehend the root causes of unhappiness and the role of self-accountability. Interpret the messages relayed by different emotions and their significance. Analyse the impact of relationships on well-being, both positive and negative. Navigate real-world challenges with a clear perspective on achieving happiness. Synthesise all the lessons to form a comprehensive understanding of life and contentment. Why buy this Learn to be Happy Through Life Lessons course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Learn to be Happy Through Life Lessons there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Learn to be Happy Through Life Lessons course for? Individuals seeking clarity on personal happiness determinants. Those keen on strengthening or reassessing their relationships. People facing real-world challenges and seeking guidance. Curious minds eager to decode the messages behind emotions. Anyone looking to enrich their life with profound lessons and insights. Prerequisites This Learn to be Happy Through Life Lessons does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn to be Happy Through Life Lessons was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Happiness Consultant: £35,000 - £50,000 Life Coach: £30,000 - £60,000 Relationship Therapist: £40,000 - £70,000 Emotion Analyst: £38,000 - £55,000 Well-being Strategist: £45,000 - £65,000 Life Lesson Educator: £32,000 - £48,000 Course Curriculum Section 01: Introduction Promotional video 00:03:00 The basic concept of this course - plus your 1st lesson! 00:05:00 A word of warning Don't make yourself UNHAPPY! 00:03:00 Section 02: It's Probably Your Fault Taking Responsibility 00:06:00 NOBS and WIMPS - know the difference!! 00:06:00 Section 03: EMOTIONS... WHAT ARE THEY TELLING US? Negative emotions? Bring them on! 00:06:00 Explanatory style - what's YOUR story? 00:06:00 If you fail - fail like a baby 00:05:00 Section 06: AND FINALLY. IT ALL COMES DOWN TO A healthy person wants many things a sick person only one 00:07:00 The roles we play 00:07:00 Wealth and material possessions! 00:05:00 What you do for a living - and its effects on happiness 00:07:00 Section 05: RELATIONSHIPS. DO OTHERS HELP OR HINDER? A feeling of 'Belonging' 00:06:00 Family. You can't choose them! 00:07:00 Significant 'other'. 00:08:00 Section 04: REAL LIFE STUFF Sovereignty. What, when - and with whom. 00:06:00 Your legacy what will they say? 00:07:00 Section 07: BEFORE I GO... Final Thoughts 00:02:00 Downloadable Resources Resource - Learn to be Happy Through Life Lessons 00:00:00

Learn to be Happy Through Life Lessons
Delivered Online On Demand1 hour 42 minutes
£10.99

Primary Teaching

By The Teachers Training

Learn how to become an effective primary school teacher through the Primary Teaching Course. Explore essential topics, teaching strategies, and EYFS Framework. Gain insights into Importance of Early Years in Development, child development, EYFS Teaching Techniques and fostering a positive learning environment. Kickstart your teaching career with this comprehensive course!

Primary Teaching
Delivered Online On Demand5 hours
£15

Introduction to Lawn Bowls

4.3(8)

By Walton-On-Thames Bowling Club

A series of introductory courses to introduce you to lawn bowls which is not only beneficial for your health but a lot of fun too. There is a very good social aspects to bowling which helps you meet new people.

Introduction to Lawn Bowls
Delivered In-PersonFlexible Dates
FREE