We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it? LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
The NVQ Level 3 is designed to provide both new entrants and those seeking progression in their career, with the opportunity to develop the necessary skills to carry out job roles and responsibilities associated with the installation and maintenance of Electrotechnical systems.
Reconnect and resolve conflicts with expert couples counselling in London. Our skilled therapists provide a safe and supportive space for partners to communicate effectively, address underlying issues, and improve their relationship. Whether you're dealing with infidelity, communication breakdowns, or other challenges, our tailored approach can help you build a stronger and more loving partnership. Key areas: relationship counselling, marriage counselling, couples therapy, partnership therapy, conflict resolution, relationship support, communication therapy. 3 x 1 hour sessions
The "Foundations of Immunisation and Vaccines for Non-Registered Practitioners" course is fully compliant with the National Minimum Standards and Core Curriculum for Immunisation Training and is designed to equip non-registered healthcare professionals with a solid understanding of immunisation concepts, vaccine administration, and the importance of vaccination in public health.
Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.
About this Training Course Gas wells are the most uncertain hence critical component of any gas production system. A successful gas project relies on a reliable forecast of gas well production and on timely implementation of measures that restore, sustain and improve gas well capacity, and maximize reserves. This 5-day course provides the skills to understand and analyze (changes in) gas well performance, and to select and design those remedial measures. It addresses all four gas well components i.e. reservoir performance, inflow performance, outflow performance and surface performance, individually and combined. In depletion-drive reservoirs, the gas well outflow performance becomes inevitably compromised as the reservoir pressure depletes and the gas rate becomes insufficient to lift liquid water and condensate to surface. This condition is referred to as liquid loading and causes significant loss of well capacity and reserves. This 5-day course provides the means to recognize and predict liquid loading, introduces the deliquification techniques that mitigate liquid loading, and then teaches how to select, design, install and operate the optimum suite of deliquification measures. Training Objectives On completion of this course, participants will be able to: Recognize and model gas well reservoir, inflow, outflow and surface performance Understand and model gas well production forecast and reserves Identify and model gas well performance threats and opportunities, specifically liquid loading and deliquification Select and justify remedial measures that mitigate those threats or realize those opportunities, specifically deliquification measures Understand design, installation and operation of those deliquification measures Target Audience This course is intended for production engineer, surveillance engineer, completion engineer, production/process chemist, reservoir engineer, production programmer, production operator, as well as other professionals responsible for selecting, installing, operating, monitoring and optimizing deliquification. Course Level Basic or Foundation Training Methods This course consists of a series of lectures and exercises. The lectures are interactive with field examples to illustrate models and concepts, where participants are encouraged to contribute their own relevant field examples. The exercises make use of a series of Excel worksheets for model calculations. Participants are invited to implement their own field specific well data. When arranged beforehand, PROSPER gas well performance software can be used as well. This course addresses ways and means to monitor and manage gas well performance and deliquification. It covers the purpose, outcome and benefit of gas well surveillance and capacity measures to assist future surveillance and capacity planning. Specifically, it addresses the selection and implementation of deliquification measures. This course introduces the skills and tools required for periodic review of gas well performance in support of critical business processes Trainer Your expert course leader brings with him 38 years of oil and gas field experience largely within Shell of which 25 years as gas well production engineer. He has covered the full spectrum of activities moving from R&D to green field development to brown field surveillance and optimisation, to become a leading gas well performance and deliquification specialist. He likes to capture the complex reality of gas well inflow, outflow and reservoir performance by means of practical data-driven rules and tools that cover a wide range of conditions i.e. shallow-to-deep, prolific-to-tight, dry-to-wet, green-to-brown, 1-1/2'-to-9-5/8' tubing, and depletion-to-aquifer drive. Before his retirement end 2020, He worked for Shell affiliated oil and gas companies including Shell Malaysia, Petroleum Development Oman, NAM Netherlands and Shell R&D in Netherlands and USA. Since then, he has been active as an independent trainer and consultant, amongst others for Cairn India. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
DWDM training course description A concise overview of Wave Division Multiplexing (WDM) with both Coarse Wave Division Multiplexing (CWDM) and Dense Wave Division Multiplexing (DWDM) being covered. The course starts with a review of the relevant elements of fibre transmission and multiplexing before then studying WDM components and architectures. Reliability, resilience and management are then followed by WDM services and futures. What will you learn Explain the benefits of WDM. Describe Dispersion and four way mixing. Describe the different WDM equipment components. Describe different WDM architectures. Explain How DWDM works. DWDM training course details Who will benefit: Anyone working with CWDM/DWDM. Prerequisites: Telecommunications Introduction Duration 2 days DWDM training course contents Fibre communications review Optical transmission, Fibre characteristics, Fibre component parts. Multi Mode Fibre (MMF). Single Mode Fibre (SMF). Fibre connections. Lasers. Attenuations, dispersion, optical signal noise ratios (OSNR) and their effects. Channel Spacing and Signal Direction. Limiting factors to single wavelength. WDM overview Multiplexing, TDM, WDM benefits. WDM standards. CWDM vs. DWDM. Four Wave Mixing (FWM). Impact and countermeasures to FWM on WDM. CWDM ITU G.694.2, channels, channel spacing. DWDM ITU G.694.1, channels, channel spacing. WDM Equipment Components Equipment components and building blocks. Optical Terminal Multiplexers (OTM). Optical Add/Drop Multiplexers (OADM). Adding versus dropping. Optical Amplifiers. Erbium Doped Fibre Amplifiers (EDFA). Transponders and Combiners. WDM/DWDM Hubs. Optical and Electrical Cross Connects (OXCs/DXCs). Types of Cross Connects (Transparent/Opaque). Advantages and disadvantages of various Optical cross connects. WDM Architectures WDM network sections. Point-to-Point, Optical switches, mesh, ring and star topology. Example of combined WDM and other technology network. Wavelength converting transponders, 1R, 2R, 3R. Protection for WDM Sub 50ms failover. Equipment protection. Card protection. Y cable, Splitter protection. Far end laser control. Line protection. OMSP 1+1, OMSP 1:1, OMSP 1: N. Self healing optical ring. Sub Network Connection Protection (SNCP). Automatically Switched Optical Networks (ASON). WDM Management Options In band management. Out of band management. The Optical Supervisory Channel (OSC). OSC capabilities. WDM services WDM Access. Bit rates, Transparent Networks. Modulation, DQPSK. SDH over WDM. Migrating from SDH to DWDM. Ethernet over WDM, IP over WDM. Optical Transport Networks G.709, 'digital wrapper', Optical Channel Payload Unit (OPU), Optical Channel Transport Unit ( OTU), Optical Channel Data Unit (ODU). OTU1, OTU2, OTU3, OTU4. WDM Futures All optical amplification, Raman amplification, distributed, lumped. Bit rates. Solitons. Coherent technologies.
Business Relationship Management Fundamentals: In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources
IPv6 demystified training course description IPv6 is the next generation Internet Protocol. This course looks at the benefits and features of the new protocol along with an assessment of the likely impact of the protocol and migration strategies. What will you learn Explain the benefits and disadvantages of IPv6 Recognise the impact of IPv6 on existing networks. Plan migration strategies for IPv6 Integrate IPv6 and IPv4 networks IPv6 demystified training course details Who will benefit: Sales staff, managers and other non technical staff. Prerequisites: None. Duration 1 day IPv6 demystified training course contents What's wrong with IPv4 IPv4 works, NAT, carrier grade NAT, addresses running out. Current state of IPv4 addressing. Why IPv6 Reasons for IPv6, what is IPv6? the origins of IPv6. IPv6 addressing IPv6 address allocation, address format, prefixes, address categories, scope zones, global unicast, link local. Plug and play. Migration techniques A migration plan, Dual stack, DNS, tunnelling, tunnel establishment, tunnel brokers, Tunnel types. IPv6 steps How IPv6 can affect the following: Firewalls, routers, switches!, DNS, Web services, Email. Current state of IPv6 IPv6 release 1996, 3G, World IPv6 day 2011, World IPv6 launch 2012.
Management of Value (MoV®) Practitioner: In-House Training This interactive MoV® Practitioner course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn The MoV Practitioner Course prepares you for the MoV Practitioner exam. Individuals certified at the MoV Practitioner level will be able to: Apply Management of Value (MoV) principles, processes and techniques, and advocate the benefits of this application appropriately to the senior Management. Develop a plan of MoV activities for the whole lifecycle of small and large projects and programs. Plan an MoV study, tailoring it to particular projects or programs and developing practical study or workshop handbooks as required. Understand and articulate value in relation to organizational objectives. Prioritize value drivers using function analysis and use these to demonstrate how value might be improved. Quantify monetary and non-monetary value using the Value Index, Value Metrics and the Value for Money ratio. Describe and comment on the application of various techniques relevant to MoV. Monitor improvements in value realized throughout a project lifecycle and capture learning which can be transferred to future projects. Offer suggestions and guidance about embedding MoV into an organization, including policy issues, undertake a health check, assess maturity and competence, and provide guidance on typical roles and responsibilities. Understand and articulate the use of MoV within other Best Management Practice methods and its contributions to them Benefits of Taking This Course Upon successful completion of this course, you will be able to: Organise and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach, and environment Analyse a company, programme or project to establish its organisational value includes identification and weighting of Value Drivers Pass the AXELOS Practitioner Examination Function Analysis Customer FAST Diagram Value Tree Development Weighting Attributes Paired Comparisons Developing a Value Profile Developing a Value Index Value for Money Ratio Stimulating Innovation Value Engineering Option Evaluation and Selection Evaluation Matrix Value and Value for Money Timing and Planning Teams and Stakeholders MoV in the Organization Integrating with Best Management Practice Relationship between Process and Approach