Conflict is when two or more parties, with perceived incompatible goals, undermine each other's wants or needs. Establish the root cause of the conflict and understand how to apply the five conflict management strategies. Understand the pro's and cons of avoidance, competing and collaboration. We will guide you how to resolve conflict and how to find effective resolutions to difficult conversations. Learning Objectives Explain the root cause of all conflict, Apply five conflict management strategies, Implement steps to manage or resolve conflict, Apply effective steps for conducting difficult conversations Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Humans does not react well to change. We will look at the dynamics of human nature and change with a climate for cooperation. How do you get people out of their comfort zones but without pushing them too far? Understand how to communicate in each stage of the change transition journey to get buy-in. Learning Objectives Summarize the dynamics of human nature and change, Explain four ways people leave their comfort zones, Gain cooperation and buy-in from others, Communicate effectively in each of the change transition stages Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Self-appreciation is the ability to acknowledge oneself with admiration, love, and gratitude, honoring our accomplishments and strengths. The greater one's self-appreciation, the more one has to contribute to others. Discover the benefits of self-appreciation and why it is important in your public and private life. Self-appreciation is a skill that everyone can learn. This course will help you choose a strategy that works for you. Learning Objectives Explain the benefits of self-appreciation, Apply 18 tried-and-true methods for building personal satisfaction Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Follow our guidelines for controlling paperwork and emails. We will show you how to implement the six guidelines to achieve more in less time with less effort. Understand how to effectively delegate work to others and know what to delegate. Uncover the secret to convert obstacles into opportunities and balance your home and career by attending to the eight areas of a balanced life. Learning Objectives Control paperwork and emails, Control file organization, Get more done in less time with less effort, Balance home and career Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Prospecting is the search for something of value and persistence is a vital component in prospecting. We will guide you through various techniques to overcome your prospecting fears. Discover the four principles of prospecting psychology so that people will let you into their world and how POWER prospecting engages the right frame of mind. Understand the most vital tool to engage the interest of others in your offerings. Learning Objectives Describe how to create a successful prospecting mindset, Define essential sales terminology, Implement POWER Prospecting techniques Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Communication skills are a fundamental aspect of success in the business world. However, many individuals encounter challenges in this area, such as difficulty in conveying their thoughts clearly, struggling to actively listen to others, or feeling anxious during public speaking. Effective communication is essential for building relationships, resolving conflicts, and making impactful presentations. Learning Objectives The following are some of the key outcomes in this course: Understand how communication is a process involving a sender, a message, and a receiver Learn why communication can fail if that process breaks down Learn why great communication skills matter to your professional success Understand five of the most common communication barriers Target Audience Young Professionals
Understand the art of guiding and developing individuals within a leadership role through compassionate and supportive coaching and mentoring practices. This involves fostering a culture of growth and learning by providing personalized guidance, constructive feedback, and encouragement to help individuals reach their full potential. By demonstrating empathy, active listening, and a genuine interest in the well-being and development of others, the goal is to create an environment where individuals feel supported, empowered, and motivated to excel both personally and professionally. Learning Objectives The following are some of the key outcomes in this course: Understand the importance of team learning for high performance and psychological safety Identify best practices to coach and mentor your team Apply tools that help build a self-coaching team Target Audience Managers, Team Leaders, Young Professionals
Understand the importance of an inclusive and supportive work environment where diverse perspectives are not only acknowledged but also valued and respected. This involves promoting empathy, understanding, and appreciation for the unique backgrounds, experiences, and viewpoints of team members. By embracing diversity, fostering open dialogue, and actively listening to the perspectives of others, the goal is to cultivate a workplace where differences are celebrated, collaboration thrives, and collective success is achieved. Learning Objectives The following are some of the key outcomes in this course: Understand where our differences come from: essential elements that make us different Identify different ways in which individuals make an impact and contribution in leading and in teams Apply an understanding of differences in how teams perform Target Audience Managers, Team Leaders, Young Professionals
Overview of Level 2 Certificate in Adobe Illustrator Join our Level 2 Certificate in Adobe Illustrator course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Level 2 Certificate in Adobe Illustrator course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Level 2 Certificate in Adobe Illustrator course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Level 2 Certificate in Adobe Illustrator Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Level 2 Certificate in Adobe Illustrator. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Level 2 Certificate in Adobe Illustrator course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Level 2 Certificate in Adobe Illustrator is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Level 2 Certificate in Adobe Illustrator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Level 2 Certificate in Adobe Illustrator Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.
In the fast-paced and often stressful world of business, one common challenge that people face is neglecting their holistic well-being. The pressures of work can lead to physical, mental, and emotional burnout, impacting not only the individual's health but also their productivity and overall performance. Participants will learn how prioritizing their well-being not only benefits them personally but also contributes to a more positive and productive work environment. This training provides valuable insights and strategies for leading with kindness towards oneself and others. Learning Objectives The following are some of the key outcomes in this course: Analyze the connection between well-being and leading with kindness Identify the benefits of a holistic well-being dimension Apply well-being initiatives as part of a regular kind leadership practice Build trust and psychological safety Target Audience Managers, Team Leaders, Young Professionals