14986 Other courses in Scunthorpe delivered On Demand

🌟 Unlock Your Communications Mastery with TJ Walker's Exclusive Online Course! 🌟   Master the art of effective communication and transform your professional life with the comprehensive curriculum in this exclusive course led by renowned communications expert TJ Walker. Elevate your skills, boost your confidence, and captivate your audience with every word you speak. 🎤 MODULE 01: Public Speaking In One Hour 🎤 In just one hour, learn the secrets to becoming a confident and compelling public speaker. TJ Walker breaks down the essentials, from overcoming stage fright to crafting powerful speeches that resonate. Say goodbye to nerves and hello to impactful presentations! 🤝 MODULE 02: Persuasion in Business Communications 🤝 Unleash the power of persuasion in your business communications. Discover TJ Walker's proven strategies for influencing your audience, mastering the art of storytelling, and delivering messages that drive action and results. Elevate your influence and negotiation skills to new heights. 👂 MODULE 03: Listening Skills: The Ultimate Workplace Soft Skills 👂 Great communication starts with exceptional listening. Learn how to become an active listener, fostering deeper connections and understanding in your professional interactions. TJ Walker's guidance will enhance your workplace relationships and propel your career forward. 💼 MODULE 04: Body Language in the Workplace 💼 Master the language of non-verbal communication. Explore the nuances of body language, gestures, and facial expressions that convey confidence, authority, and credibility in the workplace. TJ Walker's expertise will help you harness the power of non-verbal cues for greater impact.   🚀 Enroll now and embark on a transformative journey to Communications Mastery! 🚀 This course includes: ✅ Expert-led video lessons by TJ Walker ✅ Engaging exercises and practical assignments ✅ Access to a supportive community of learners ✅ Lifetime access to course materials for continuous learning and growth   🌟 Don't miss this opportunity to become a communication powerhouse! Join the course today and revolutionize how you communicate in your professional life. 🌟 Course Curriculum Module 01: Public Speaking In One Hour 1-Hour Public Speaking Presentation Skills Class 00:00 Quick Wins! The Secret to Using Speaker Notes Effectively 00:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 00:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunitiy 00:00 The Radical Yet Simple Solution to Finding Great Messages 00:00 Your Stories Will Make Your Ideas Unforgettable 00:00 Your PowerPoint Will Create Engagement, Not Slumber 00:00 Building an Ethical Cheat Sheet Just for You 00:00 This Is The Do Or Die Moment for Your Speaking Improvement 00:00 There Is a Perfect Test for Your Speech and Presentation 00:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:00 Module 02: Persuasion in Business Communications Intro Video - Persuasion in Busienss Communications 00:00 Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:00 Always Select Your Best Persuasion Opportunities and Environments 00:00 Learning Persuasion Skills to Beat the Naturals 00:00 Mapping Out Your Finish Line - In Advance! 00:00 Moving the Numbers Game To Your Favor 00:00 The Unique Advantage of Persuasion in the Business World 00:00 Never Bore With Data Dumps Again 00:00 Master the Process of NOT Telling People Too Much About Your Process 00:00 The 5 Key Messages for Your Persuasion Success 00:00 Your Secret Source of Winning Persuasion Messages 00:00 Persuade More By talking Less 00:00 There is Nothing Like Seeing Your Persuasion Messages in Text 00:00 More for You, By Not Talking About You 00:00 Here is How You Get People to Remember Your Messages 00:00 Ironing Out the Kinks in Your Persuasion Presentation 00:00 Mastering Persuasive Body Language 00:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:00 Persuasion That Takes 6 Months is Still Persuasion 00:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:00 Conquering Your Fear to Pitch Again 00:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:00 Conclusion You are Now Ready to Persuade 00:00 Module 03: Listening Skills: The Ultimate Workplace Soft Skills Intro - Listening Skills The Ultimate Workplace Soft Skills 00:00 Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 Conclusion - Your New Reputation As a Great Listener! 00:00 Module 04: Body Language in the Workplace Intro - Video Body Language in the Workplace 00:00 Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live 00:00 Never Let These Two Classic Body Language Blunders Slow You Down 00:00 The Ultimate Tricky Body Language - Touching 00:00 Big Picture - Make Everyone You Work With Feel Comfortable Working With You 00:00 Your Nerves Will Never Show Again in the Workplace 00:00 You'll Never Fall for These Body Language Myths Again 00:00 Here Is Exactly What to Do With Your Hands 00:00 The Composed, Confident Video Star 00:00 Never Spotlight Your Blunders and Mistakes Again 00:00 You are Now Ready for Prime Time TV 00:00 The Number 1 Tip for Curing Body Language Problems Is 00:00 The Real Way to Improve Your Body Language Confidence 00:00 Great Body Language for Your Presentations 00:00 PowerPoint Will Never Turn You Into a Robotic Bore Again 00:00 Confident Briefing to Colleagues and Others 00:00 Keynote Speeches Will Showcase Your Calm and Confidence 00:00 Use a TelePrompTer Like a Network News Anchor 00:00 Use a TelePrompTer Like a Network News Anchor 00:00 Handshakes, Greetings and Hellos with Poise 00:00 Once Last Chance for a Body Language Personal Critique 00:00 Making Sure Your Clothes are Communicating Your Positive Story 00:00 Your Body Language Partner - The Friendly Spotter 00:00 Conclusion - Congratulations - You are Now Master of Your Own Body Language 00:00

Are you a sweet tooth enthusiast dreaming of mastering the art of confectionery and chocolate making? Our Confectionery / Chocolate Course is your gateway to unlocking the secrets behind exquisite chocolates and mouth-watering confections. This course is meticulously designed to transform your passion into skill, whether you're a hobbyist or an aspiring professional in the culinary world. Indulge in the world of sweets and learn to create stunning, delectable treats that will wow any audience.   Why Choose Our Confectionery / Chocolate Course? 🍫 Unlock Your Creativity Confectionery and chocolate making are as much about creativity as they are about technique. Our course will help you unleash your inner artist, guiding you through the process of crafting beautiful, unique sweets. You'll learn to blend flavors, colors, and textures, turning simple ingredients into edible masterpieces. 🍬 Master Essential Techniques From tempering chocolate to creating intricate sugar sculptures, this course covers a wide range of essential techniques. You'll gain hands-on experience in a professional setting, ensuring you understand both the science and the art behind each method. By the end of the course, you'll have a solid foundation in confectionery and chocolate making, ready to tackle any recipe with confidence. 🍫 High-Quality Instruction Our instructors are seasoned professionals with years of experience in the confectionery and chocolate industry. They bring a wealth of knowledge and passion to the classroom, offering personalized guidance and insider tips that you won't find in any book. Learn from the best and gain insights that will set you apart in the world of sweets. 🍬 Comprehensive Learning Experience The Confectionery / Chocolate Course is designed to be comprehensive, covering everything from the basics to advanced techniques. You'll start with fundamental skills like chocolate tempering and move on to more complex creations such as truffles, pralines, and sugar art. Each module builds on the last, ensuring a cohesive and thorough learning experience. 🍫 Hands-On Practice Theory is important, but practice makes perfect. Our course emphasizes hands-on learning, giving you plenty of opportunities to practice your skills. Work with high-quality ingredients and professional-grade equipment to create a wide variety of confections and chocolates. You'll leave the course with a portfolio of your creations and the confidence to replicate them on your own. 🍬 Networking Opportunities Join a community of like-minded individuals who share your passion for confectionery and chocolate. Our course fosters a collaborative environment where you can exchange ideas, share experiences, and build lasting connections. These relationships can be invaluable as you pursue your confectionery and chocolate-making dreams. 🍫 Career Advancement Whether you're looking to start a new career or enhance your current culinary skills, our course provides valuable credentials that can help you stand out. With a certificate of completion from our Confectionery / Chocolate Course, you'll have a tangible asset to showcase your expertise to potential employers or clients.   Who is this for? 🎓 Aspiring Confectioners and Chocolatiers If you dream of becoming a professional confectioner or chocolatier, this course is the perfect starting point. Gain the skills and knowledge needed to excel in the industry, from foundational techniques to advanced artistry. Our course prepares you for a successful career in the sweet world of confectionery and chocolate making. 🍽️ Culinary Professionals Already working in the culinary field? Expand your skill set and diversify your offerings with our comprehensive course. Whether you're a chef, pastry artist, or baker, adding confectionery and chocolate expertise to your repertoire can enhance your career and open new opportunities for creativity and business growth. 🍭 Hobbyists and Enthusiasts If you have a passion for sweets and a desire to create stunning confections at home, this course is for you. Learn from the best and bring professional techniques to your kitchen. Impress your friends and family with your newfound skills, and turn your hobby into a fulfilling and enjoyable experience. 🍫 Entrepreneurs Thinking about starting your own confectionery or chocolate business? Our course provides the essential knowledge and practical skills you need to succeed. From mastering the basics to understanding the intricacies of production, you'll be well-equipped to turn your entrepreneurial dreams into reality.   Career Path 🍫 Professional Chocolatier As a professional chocolatier, you can work in a variety of settings, from high-end chocolate shops to large-scale manufacturers. Create beautiful and delicious chocolate products, from classic bars and truffles to innovative, artistic confections. Your expertise will be in demand in the luxury food market, allowing you to carve out a niche and build a loyal customer base. 🍬 Confectionery Specialist Specialize in the broader field of confectionery, creating a wide range of sweet treats. From candy and gummies to nougat and caramels, your skills will be versatile and highly sought after. Work in specialized confectionery shops, bakeries, or as an independent artisan, crafting unique and delicious products. 🍽️ Pastry Chef Expand your culinary repertoire as a pastry chef with a focus on confectionery and chocolate. Create stunning desserts and sweet courses that elevate any dining experience. Your expertise will make you a valuable asset in high-end restaurants, hotels, and catering companies. 🏪 Entrepreneur Use your skills and knowledge to start your own confectionery or chocolate business. From small artisanal shops to larger-scale operations, the opportunities are endless. Create your own brand, develop unique products, and build a business that reflects your passion and creativity. 🎓 Instructor Share your knowledge and passion by becoming an instructor yourself. Teach aspiring confectioners and chocolatiers, passing on the skills and techniques you've mastered. Work in culinary schools, community colleges, or offer private classes and workshops. 📚 Food Writer/Blogger Combine your love of sweets with your talent for writing. Share your confectionery and chocolate-making journey through a blog, book, or magazine. Provide recipes, tips, and insights that inspire others to explore the world of sweets.   Frequently Asked Questions (FAQ) ❓ What will I learn in the Confectionery / Chocolate Course? In this course, you'll learn a wide range of techniques and skills related to confectionery and chocolate making. This includes chocolate tempering, molding, and decorating, as well as creating various confections such as truffles, pralines, nougat, caramels, and sugar art. You'll also gain insights into the science behind these processes and how to troubleshoot common issues. ❓ Do I need any prior experience to enroll in this course? No prior experience is required to enroll in the Confectionery / Chocolate Course. The course is designed to accommodate beginners as well as those with some culinary background. Our instructors will guide you through the basics and gradually introduce more advanced techniques. ❓ What equipment and ingredients will I need? You will need access to basic kitchen equipment such as mixing bowls, spatulas, and baking sheets, as well as some specialized tools like a chocolate thermometer, molds, and piping bags. High-quality ingredients are essential for achieving the best results, so be prepared to invest in good chocolate, sugars, and flavorings. A detailed list will be provided upon enrollment. ❓ How long is the course? The duration of the Confectionery / Chocolate Course varies depending on the format and intensity. It can range from a few weeks for an intensive workshop to several months for a more comprehensive program. Check the specific course details for the exact timeline. ❓ Is this course available online or only in-person? Our course is available in both online and in-person formats. The online option provides flexibility for those with busy schedules or who prefer to learn from the comfort of their home. The in-person option offers a more hands-on experience with direct access to our instructors and professional-grade equipment. ❓ Will I receive a certificate upon completion? Yes, upon successful completion of the Confectionery / Chocolate Course, you will receive a certificate that acknowledges your skills and knowledge in confectionery and chocolate making. This certificate can be a valuable addition to your resume or portfolio. ❓ What career opportunities can I pursue after completing this course? After completing the course, you can pursue various career paths such as a professional chocolatier, confectionery specialist, pastry chef, entrepreneur, instructor, or food writer/blogger. The skills and knowledge you gain will open up numerous opportunities in the culinary and food industries. ❓ How do I enroll in the Confectionery / Chocolate Course? Enrolling in the course is easy! Simply visit our website, choose the course format that suits you best (online or in-person), and follow the registration instructions. If you have any questions, our support team is here to help you every step of the way. ❓ Can I get a refund if I'm not satisfied with the course? We strive to provide the highest quality education and ensure our students are satisfied. However, if for any reason you are not satisfied with the course, we offer a refund policy. Please refer to our website for detailed information on our refund terms and conditions.   Conclusion Embark on a sweet journey with our Confectionery / Chocolate Course and transform your passion into a skill. Whether you aspire to be a professional chocolatier, expand your culinary expertise, or simply indulge in a creative hobby, this course is your gateway to the world of exquisite confections and chocolates. Enroll today and start crafting your delicious future! Course Curriculum Module 1 Chocolate Making Basics Chocolate Making Basics 00:00 Module 2 Moulds and Packaging Moulds and Packaging 00:00 Module 3 Chocolate For Celebrations Chocolate For Celebrations 00:00 Module 4 Finishing Up Finishing Up 00:00

Overview Master Emotional Intelligence for Crucial Moments Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Master Emotional Intelligence for Crucial Moments Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: The Crucial EQ Moment - It's in the Pause Introduction to Emotional Intelligence 00:02:00 What is Emotional Intelligence? 00:03:00 The Four Domains of Emotional Intelligence 00:03:00 Moments of Danger 00:08:00 Your Inner Monologue and Body Talk 00:04:00 It's in the Pause 00:06:00 Conclusion 00:01:00 Section 02: Use Emotional Intelligence to Tame Your Brain and Cope During Crises Introduction 00:04:00 Understanding Stress and Its Impact on the Workplace 00:01:00 What is Emotional Intelligence, and How Can it Help You and Your Team 00:04:00 Where Do Depression and Anxiety Live? What Can You Do About Them? 00:08:00 Emotional Intelligence Tips to Help You Cope 00:05:00 How to Relate to Others in Crisis 00:04:00 Conclusion 00:02:00 Section 03: Emotionally Intelligent Leadership in Action Introduction 00:01:00 Why is Emotional Intelligence Critical for Leaders? 00:03:00 What Role Does Emotional Intelligence Play, and How to Deescalate Situations 00:09:00 How Do You Make People Feel? 00:04:00 What Type of Company Culture Are You Creating? 00:04:00 Conclusion 00:03:00 Support Materials Resource - Master Emotional Intelligence for Crucial Moments 00:00:00

Take meditation with you wherever you go. Meditations in your pocket is designed by Suryacitta to relax and calm you wherever you are.

Overview of Care Planning and Record Keeping | Health & Safety Online In today’s healthcare system, Care Planning and Record Keeping are essential for providing high-quality patient care. With over 1.54 million professionals working in adult social care in the UK and 1.3 million more in the NHS, there is a growing need for well-trained staff in these areas. The care sector is expected to require an additional 500,000 workers by 2030, offering many opportunities for skilled professionals. This course helps you develop the skills needed to create Care Planning and Record Keeping strategies that focus on the individual’s needs. You’ll learn how to develop person-centred care plans, use concept care mapping techniques, and keep confidential medical records that comply with UK regulations. The course also covers how to collaborate effectively with vulnerable individuals while following safeguarding protocols for children, young people, and families. As the healthcare system moves toward digital records, with 98% of GP practices now using electronic systems, it is crucial to stay updated on Care Planning and Record Keeping practices. By understanding care planning policy and record-keeping standards, you’ll be ready to provide exceptional care. Whether you work with elderly patients, vulnerable adults, or young people, this training prepares you to deliver safe, well-documented care that meets the highest standards. This Care Planning and Record Keeping | Health & Safety Online Course will help you to learn: Understand the core principles behind effective care planning processes. Develop collaborative approaches for planning individual care needs. Apply concept care mapping techniques in real-world practice. Implement and assess care plans, ensuring measurable outcomes. Maintain accurate, confidential medical records in line with regulations. Apply UK care planning policies in professional practice settings. Who is this course for? Healthcare professionals aiming to strengthen their knowledge of person-centred care planning and documentation within UK regulatory guidelines. Social care workers needing updated skills in record-keeping, confidentiality, and safeguarding protocols. Individuals new to the care sector seeking in-depth training on creating, implementing, and evaluating care plans while ensuring proper documentation. Managers and supervisors overseeing care planning processes and ensuring compliance with UK care policies. Practitioners working with children, young people, or vulnerable adults, needing a specialized understanding of safeguarding in care documentation. Process of Evaluation After studying the Care Planning and Record Keeping | Health & Safety Online Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Planning and Record Keeping | Health & Safety Online Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Care Planning and Record Keeping | Health & Safety Online course. Career Path This Care Planning and Record Keeping | Health & Safety Online Course will lead you to many different career opportunities. Here are a few prospects: Care Coordinator: £24K to £32K/year Social Care Practitioner: £22K to £30K/year Healthcare Documentation Specialist: £25K to £35K/year Safeguarding Officer: £28K to £38K/year Care Quality Manager: £32K to £45K/year Course Curriculum Care Planning and Record Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process 00:17:00 Module 02: Planning Care With the Individual in Need 00:17:00 Module 03: Concept Care Mapping 00:16:00 Module 04: Implementing and Evaluating the Care Plan 00:18:00 Module 05: Maintaining Medical Records 00:20:00 Module 06: Care Planning Policy in the UK 00:16:00 Module 07: Confidentiality and Record-Keeping 00:12:00 Module 08: Safeguarding Children, Young People and Their Families 00:21:00 Assignment Assignment - Care Planning and Record Keeping | Health & Safety Online Course 00:00:00

Mindfulness course with a difference. It is not about gaining or getting somewhere but about melting away all that prevents you from a joyful life.

Are you planning to go to school for a course but don't have any funds for it? Are you now considering applying for any scholarships? Or are you someone who helps people apply for a scholarship? Either way, this course will be able to help you! Description: This course is designed to give students a guide how to get a scholarship to fund their schooling. This course will give you the basics of scholarship program. Since we all know that scholarships and grants are a huge source of help for financial aid, you would want to become competitive since you need to compete with others who also want to have a slot on a scholarship. This course will help you with these challenges you are going to encounter during the process. Who is the course for? Professionals who want to help people in their scholarship concerns People who have an interest in applying for a scholarship Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Getting Scholarships Course is a useful qualification to possess, and would be beneficial for the following careers: Life Coaches Mentors School Guidance Counsellors. Getting Scholarships Course Introduction 01:00:00 How To Online Search To Access To A Fast And Free College Recruiting Scholarship 01:00:00 The Search Engine And The Scholarship: An Unhealthy Relationship 01:00:00 Getting The Best Financial Assistance Through College Scholarship Search Engine 01:00:00 Parents Guide To College Financial Aid 01:00:00 Paying For Your Child's College Finances- Guide For Parents On Student Loan, Scholarship, And Grant 01:00:00 Free College Money From Scholarship And Grants 00:30:00 The Questions To Ask About Grants And Scholarships 00:30:00 College Scholarship For Students With Interests In Music 01:00:00 The 4 W's In Looking For The Right College Cheerleading Scholarship 01:00:00 Financing Your Education: Coping With Financial Strain 00:30:00 How To Write The Ultimate Grant Proposal 01:00:00 Managing Scholarship Requirements And Your Health 00:30:00 Guide For Your Scholarships And Nationality 01:00:00 Scholarships, Grants and Your Family 00:30:00 Mock Exam Mock Exam- Getting Scholarships Course 00:20:00 Final Exam Final Exam- Getting Scholarships Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview There are two things people are never bored of; they are - food and travelling. That is why the restaurant and hospitality industry is one of the most promising industries. It offers a wide range of job opportunities and the chance to climb the career ladder fast. The Advanced Diploma in Restaurant and Hospitality Management Course will help you establish a brilliant career in this industry. This comprehensive Advanced Diploma in Restaurant and Hospitality Management course will introduce you to the ins and outs of the food business. You will acquire a great deal of knowledge on catering business and restaurant business. The highly informative models will enrich your knowledge of the hospitality industry. Through the step-by-step learning process, you will pick up the skills for managing food services, accommodations, quality management and more.  Upon successful compilation of this Advanced Diploma in Restaurant and Hospitality Management course, you will receive a valuable certificate. This certificate will elevate your resume and help you build a promising career in this ever-growing industry. So, don't waste any time, enrol now! Learning Outcomes Familiarise yourself with the basic steps of opening a restaurant Develop the knowledge and expertise to manage a restaurant Know the techniques of managing food and the suppliers Learn about the rules and regulations regarding the catering business Understand the strategies of starting and running a food business successfully Get introduced to the characteristics of the hospitality industry Build the competence to manage food services, accommodation, hotel guests etc Who is the Advanced Diploma in Restaurant and Hospitality Management Course for? This course is designed for anyone interested in pursuing a career in the restaurant and hospitality industry. It will help them enrich their knowledge and gain the basic skills to start their journey in this industry. Why Choose this Advanced Diploma in Restaurant and Hospitality Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Career Path The Advanced Diploma in Restaurant and Hospitality Management course is a useful qualification to possess, especially to people with careers in: Accommodation Officer Concierge Restaurant Owner Restaurant Manager Hotel Manager Hotel Receptionist Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Restaurant and Hospitality Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Restaurant and Hospitality Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you know where you're going professionally? Do you know what you want out of the next 3 weeks? How about the next 3 years? This course will help you create a powerful vision of where you want to go and what you want to achieve. You'll also learn how to get others on board with your vision. You will learn from real-world examples of different individuals and how they took their vision of what they wanted and made it a reality. Whether you are trying to get somewhere personally, or you want to create a clear and compelling vision of where you want your team to be, this course can give you the foundation you need to get pointed down the right path. Learning Objectives Gain clarity around around professional goals, both short and long term.;Learn how to express professional goals and visions to others and gain their support.;Learn practical tips for creating and executing a vision through real-world examples of others doing the same.;Create your own powerful vision for your professional goals.