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1202 Organizational Development courses delivered Online

Business and Communication Essentials

By Xpert Learning

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Business and Communication Essentials
Delivered Online On Demand6 hours
£9.99

Five Strategies for Creating a Diverse Company Culture

5.0(1)

By Enspark

Having a diverse company culture is good for business! Diversity in the workplace promotes inclusion, innovation, and improved retention rates. A D&I strategy, however, is just one part of a commitment. What happens next? This video explores five ways that management can make sure that their D&I plans are executed and regularly evaluated. Don't let your strategy or commitment just sit on the shelf! Use these tips to make them count. Length: 4:20 Learning Objectives Develop and share equal opportunity policies compliant with the Equal Employment Opportunity Commission guidelines, promoting inclusivity among current and prospective employees.;Implement a selective and effective diversity training approach that fosters real change within the workplace and promotes diversity as a core organizational value.;Recognize the numerous advantages of a diverse company culture, including improved innovation, better decision-making, and increased employee engagement.;Identify untapped talent pools to diversify your workforce and enhance organizational performance.

Five Strategies for Creating a Diverse Company Culture
Delivered Online On Demand5 minutes
£4.95

Digital Transformation: What Is Digital Transformation?

5.0(1)

By Enspark

Adopting an attitude centered around digital solutions helps to keep those you serve in your organization a priority in today's world. The process of evaluating and implementing these digital solutions is known as 'digital transformation,' and an understanding of this ever-present concern is important for businesses of all sizes. This micro-learning video outlines what digital transformation is, how it affects all types of organizations, and why it matters. This video is great for: -managers -creatives in a company -organization-wide use at the beginning of a digital restructuring Length: 3:26 Learning Objectives Explore the multifaceted impact of digital transformation on organizations and industries and recognize the disruptive force of technology in reshaping traditional business models.;Evaluate the key components of digital transformation, including cloud computing, the Internet of Things (IoT), artificial intelligence, blockchain, and big data, to comprehend their roles in enhancing organizational efficiency, data-driven decision-making and innovation.;Gain the ability to explore digital solutions, proactively seek innovative technologies, and weigh the pros and cons to make informed decisions, ultimately transforming organizational operations.

Digital Transformation: What Is Digital Transformation?
Delivered Online On Demand8 minutes
£4.95

Cybersecurity: Password Security

5.0(1)

By Enspark

It is estimated that 81% of security breaches take place because of weak or stolen passwords. This type of breach is therefore preventable, but only if employees understand how easy it can take place and what their role is in preventing them. This microlearning video covers the various ways that cyber criminals easily penetrate accounts via personal passwords and how to prevent them from doing so. Learning Objectives Assess your current password habits and identify actionable steps you can implement immediately to strengthen your online security and protect your organization against cybercrime.;Evaluate various methods employed by cybercriminals to obtain passwords in order to understand the vulnerabilities and risks associated with each approach.;Apply effective password security practices to enhance personal and organizational cybersecurity resilience.

Cybersecurity: Password Security
Delivered Online On Demand10 minutes
£4.95

Cybersecurity: Physical Security, Cybercrime, and You

5.0(1)

By Enspark

In a world where so much of our commerce is focused online, it can be easy to forget the importance of physical security. However, physical breaches still take place and can lead to cyber-attacks, huge financial losses, damaged company reputation, and more. Cybercriminals who target businesses often look for the weak links in an organization's buildings, staff, and security protocol and are only successful if they can find them. This video outlines six different physical security protocols that you and your employees can take to ensure none of you are the weak link that may allow an attack. Learning Objectives Analyze the risks and consequences of physical security breaches, emphasizing the importance of maintaining a secure workplace environment.;Evaluate and implement best practices for physical security to reduce vulnerabilities and enhance workplace security.;Apply proactive measures to protect personal and organizational assets ensuring a stronger defense against physical security threats.

Cybersecurity: Physical Security, Cybercrime, and You
Delivered Online On Demand10 minutes
£4.95

Understanding and Preventing Age Discrimination

5.0(1)

By Enspark

Age discrimination cases rarely make headlines, yet they happen on a daily basis. There are a lot of misconceptions around preventing age discrimination that can put your company at risk. In this video five of these myths are explored, along with tips on how to protect your company and your employees from this pervasive form of bias. This video is important for the training of HR professionals, managers, recruiters, and organization leaders. Learning Objectives Analyze the prevalence and legal implications of age discrimination as defined by the Age Discrimination in Employment Act (ADEA), and understand its impact on the workforce.;Reflect on personal experiences and assess organizational practices related to age diversity, identifying potential areas for improvement and prevention of age-related discrimination.;Recognize instances of age-related workplace harassment and develop strategies for addressing and preventing such behaviors, contributing to a more respectful and age-inclusive work environment.

Understanding and Preventing Age Discrimination
Delivered Online On Demand8 minutes
£4.95

Gender Identity: Understanding Gender-Neutral Restrooms in the Workplace

5.0(1)

By Enspark

Inclusivity is something a lot of organizational leaders say they want, but what about restrooms? Gender-neutral restrooms are a great way to make sure that everyone feels welcome, understood, and respected in your organization. There are multiple approaches to making the change, and while some take more effort than others, it is worth it for the inclusion benefits it provides. This video is great for HR professionals, managers, and decision-makers in a company. Length: 3:39 Learning Objectives Acknowledge the importance of gender-neutral restrooms in promoting inclusivity and understanding the needs of transgender, non-binary, and diverse individuals in the workplace.;Recognize how gender-neutral restrooms are designed to prioritize safety, privacy, and comfort for all users, with an emphasis on individual stalls and appropriate signage.;Develop strategies to address objections and encourage open dialogue, ultimately fostering a more inclusive and accepting workplace that respects the diverse needs and experiences of all individuals.

Gender Identity: Understanding Gender-Neutral Restrooms in the Workplace
Delivered Online On Demand5 minutes
£4.95

Be Proactive! Inclusion Starts With You

5.0(1)

By Enspark

An inclusive work environment is created by individuals who value each other's differences – and, are proactive in stopping workplace discrimination or harassment. And while D&I commitments and initiatives on an organizational level are crucial, it takes proactive work on an individual level to see results. This video outlines ways that all members of a team can work to promote inclusion at work and build valuable connections with their co-workers. It is great for all members of an organization. Length: 3:54 Learning Objectives Recognize early warning signs of potential discrimination conflicts within the workplace, enabling you to take preemptive measures to address and mitigate issues.;Develop strategies for proactive communication and conflict prevention, creating a more harmoniously diverse work environment.;Apply conflict resolution techniques to resolve disputes swiftly and effectively when they do arise, ensuring minimal disruption and maintaining a positive workplace atmosphere.;Employ effective listening and empathy techniques to facilitate productive conversations during workplace conflicts, ensuring all parties feel heard and understood.

Be Proactive! Inclusion Starts With You
Delivered Online On Demand5 minutes
£4.95

Why Identity Matters

5.0(1)

By Enspark

There is perhaps more identity-related conflict than ever before, and it is becoming increasingly more public. These conflicts can create polarization in all areas of life, including the workplace, where it can lead to harmful consequences for an entire organization. And yet, instituting change on an organizational level is sometimes a challenge. This video is a great resource for helping team members understand the importance of cultural awareness and respecting the identity of others. It is a great compliment to any D&I training. Length: 2:48 Learning Objectives Analyze and identify various identity dimensions, including age, geography, gender, race, religion, social class, nationality, sexual identity, worldviews, ideologies, belief systems, core values, and narratives.;Recognize the multifaceted nature of identity-based conflicts and their impact on society, including incivility, inequality, and polarization.;Develop a heightened level of identity intelligence, enabling more self-awareness, strategic thinking, and confidence in interpersonal and professional interactions.;Explore the evolving rules and boundaries of identity-related discussions and conflicts in contemporary society.

Why Identity Matters
Delivered Online On Demand5 minutes
£4.95

Understanding Geographic Identity and Biases

5.0(1)

By Enspark

Geographic identity plays an important role in how many of us view the world and relate to others. It is a source of great pride for many people, which is why biases and generalizations about different locations can be hurtful and must be avoided in the workplace. A lot of unconscious biases exist around geographic identity, and this video will help employees understand the basics of how this aspect of our identity shapes us as individuals and how to avoid hurtful statements at work and beyond. This is a great cultural competency training for all employees. Length: 3:44 Learning Objectives Recognize the fundamental role of geographic identity in shaping individual perspectives, values, and behaviors, and its significance in understanding the multifaceted worldviews of team members and stakeholders.;Evaluate the strategic implications of geographic awareness in organizational decision-making processes, such as recruitment, office placement, and market communication, to enhance effectiveness and cultural sensitivity.;Develop effective strategies for addressing and mitigating geographic biases within teams and communities, promoting open and honest discussions that lead to greater inclusivity and mutual understanding.

Understanding Geographic Identity and Biases
Delivered Online On Demand5 minutes
£4.95